Dialogflow CX - Integrations, Test Cases, CCAI - Build a retail virtual agent from scratch

[@techwithsach]

🔥 In this tutorial, we cover some of the new concepts in Dialogflow CX like Test Cases, Test Coverage, Integrations with other platforms like Facebook Messenger and Contact Centers, Twilio, etc, and more. We also talk about CCAI and have covered and highlighted some of your comments and queries. 🙂👍

[@SidratulMoontaha-r4p]

how to add a specific intent in an existing flow?

[@productscentralasia]

Great staff! Thank you! Especially for the codelab

[@techwithsach]

Thank you. Glad it was helpful. 🙂

[@alexanderf7008]

This is a great channel, and videos . please continue

[@techwithsach]

Of course more videos in the new year. 😁

[@ConstanzaMira-s5j]

Great videos, do you have any video tnat covers webhooks and cloud functions with Dialogflow CX?

[@alexanderf7008]

Thank you so much. You helped me to understand what I need to use and how to use i it for my business

[@techwithsach]

Thank you so much. Glad to hear that and wish you all success.

[@rajaraja-kq1ig]

Great sharing of knowledge waiting for wehook and backend connective more dynamic way and the agent hand off and the few telephone connectivity of possible !

[@techwithsach]

Glad you enjoyed it! More to come. 🙂

[@priteshraka6408]

Can you explain in video, how to use rich cards and capture the user selection with parameters in CX, ?

[@arbest07]

Hi Sachin I have some of questions for you about Dialogflow cx 1- How will the Dialogflow cx bot handle the weight of the easy, routine questions? 2 - How will the bot handle more intricate, challenging queries? 3- How good is the bot at understanding and reproducing natural conversations? 4- How quickly and easily can you create a bot? 5- How can I host my bot? 6- How good are the help documents/resources available to me? 7- How much will your chatbot cost ? Thank you for your response

[@RandyEsguerra-ef2lv]

Very informative videos! Any chance you can create a video on integrating DialogFlow with Shopify and Woocommerce?

[@techwithsach]

Great suggestion! Will look to add this to the pipeline. Might be useful for a lot of users. 🙂👍

[@PrabhatPatel-pp]

likes you videos, i have a question about how to load conversation history of particular chat session to another page of the website? as of now dialogflow messenger does not loads conversion history after page reload

[@techwithsach]

Hi Prabhat, thank you. Regarding your query, you can handle this by using your own webhook and using events.

[@anushav3823]

How to use Experiments in cx ? what's control version and non control version? how to allocate traffic?

[@RolZuela]

Do you have a Dialogflow CX using SSML?

[@vikasdudhe9546]

Hi, I want to connect my sql database for getting values from db and used in dialogflow cx pages I am not getting appropriate answer for this question can you help ?

[@vaidyagurukula]

Thanks a lot for covering my question. I am almost clear. Only challenge that I am undergoing is google is not accepting any of my cards. I have raised complaints also. Still stuck while creating cloud API and billing account.. :-( badly tired Please help me to create an account for me. Or way to create a CX account, or third party help to create the same for me please 🙏

[@roboticist4061]

Is'nt dialogflow cx is pricing for a startup

[@techwithsach]

Are you asking if Dialogflow CX priced high for a startup? If so, we have mentioned that. Dialogflow CX is for building complex agents and might not be for everyone. The pricing at the moment is higher than Dialogflow ES. So it all depends on your use case and budget and what your project demands. 🙂 All the best.

[@arvindverma4215]

How to add FAQ in cx ?

[@anirudhkapil1666]

in dialog flow cx i want to give an output by fetching value from an external ssystem like account balance for a customer. can that be done and if yes how can you please share if possible . i want that infoirmation under agent says "your account balance is ____ " here balance is being fetched and added

[@anirudhkapil1666]

can you please help with this

[@g_30_sanketpatil62]

Hello sir, Is it possible like dialog flow es as we can integrate Google assistant there like wise can we integrate Google assistant in dialog flow cx If yes make video on this Thank you

[@techwithsach]

Hi, Unfortunately Google Assistant integration is deprecated and is no longer a feature for Dialogflow ES and CX. Google deprecated this feature a few months back.

[@g_30_sanketpatil62]

@@techwithsach thanks for your info sir 💗

[@g_30_sanketpatil62]

@@techwithsach is there any alternative way for 2 way audio communication in chat bot?

[@g_30_sanketpatil62]

Reply to this comment sir

[@MPRGyanStudio888]

How to add audio2face lipsync human face virtual assistent in flatter apps is posible

[@arunrawat4271]

Hello sir i really really need your help please sir its urgent I am getting confused like how will I do that sir I want to build an ai agent which will mimic our website care teams and aks some of their preferences and then recommend them some profiles from the data which I will store in google cloud storage according to the users preferences can you explain me how it could be done please sir I really need your help

[@girishkumarsr3911]

How to do Google Genesys Cloud Dialogflow CX with whatsapp integration

[@jlxxx-c]

In a chatbot conversation using dialogflow cx, Is there a way to make the bot speak first? Like a welcome message, and is it possible to do this for dialogflow messager and google chat? Thanks

[@ConstanzaMira-s5j]

Great videos, do you have any video tnat covers webhooks and cloud functions with Dialogflow CX?