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UPDATE:
so I had to return it to DJI and have it serviced since there was no resolve from the internet boards. They determined that the Aircraft Core Board Module needed replacing and wanted to charge $96 parts +$65 labor to replace, and that it was due to a crash I'd had. However I had flown the drone multiple times after the crash without any issue. I explained that this was a manufacture default and not due to my crash. After going back and forth, I got them to cut the fee to $80 and give me refresh worth $50 for free. Took some work but it was either that or no drone. That being said! When you google the core board module, there are a ton of boards on how to try and repair that on your own with some simple fixes before sending off to dji. hope this helps!
ORIGINAL:
Has anyone else had this happen? On my last flight a few weeks ago, I lost connection with the drone after 5 minutes and it never reconnected. Thankfully the drone flew home on RTH when the battery started to die. It even still allowed me to direct the landing to avoid a tree while the screen was black. (No crash) But now the 2 no longer connect and I don't know how to fix it. I'm in Colombia and not planning to go back to the states for a few months where they recommend I return it for servicing. Notice the LED lights are flashing. Not sure what the color sequence means...
I know I need to update firmware but they need to connect to do so. Also, the DJI software is not compatible with macos11 yet so I can't connect in with that. Please help!
Note that I did the following from DJI online and they did not work either:
Method 1: Connect the DJI Mini 2 aircraft to the mobile device, enter the flight interface in DJI Fly, and tap "Pair to Aircraft (Link)" at the bottom of the interface to enter the linking state;
Method 2: Press and hold the "Customizable Button" on the upper left corner, the "Photo/Video Toggle" on the upper right corner, and the "Shutter/Record Button" on the top panel of remote controller for two seconds simultaneously. When the remote controller is beeping, and the battery level LEDs on the remote controller are blinking sequentially, you can start linking.
[Aircraft Linking]
When the DJI Mini 2 aircraft is powered on, press and hold the aircraft power button for 4 seconds. When the aircraft is beeping, and the battery level LEDs are blinking sequentially, the aircraft is linking.