Don't Trust Arnold Clark Northwich

After buying my first Astra from Northwich Arnold Clark the car broke down after 12 hours. went back to the dealer for repair and got it back a day later only for it to breakdown again with the same fault. another day for repair. All went well till the following Saturday when driving back from Birmingham it broke down again but this time I noticed water spaying out from the passengers foot well when I use the rear washer jet. I was told this fault was repaired twice. After much pain and upset the dealer offered me the car I have now but had to pay more. We came to the same deal as before. Very happy with that on the promise I would get the software update.

[@JS-wr9ft]

How does this have 8 thumbs down??? I suspect they all work at that depot. Well done for exposing them

[@AnalogueInTheUK]

That's me removed as a potential customer. Many thanks.

[@davidmcfadyen7294]

Well done for exposing these con artists. They've just pulled the exact same thing on me in Glasgow.

[@GapsOfTheGod]

I travelled from Wrexham to Arnold Clark in Motherwell in 2012 to buy a BMW 520d. Depaite being told that the painwork was immaculate before setting off, it was actually appalling, only realised when I cleaned it for the first time #arnoldshark

[@anurudhdade4532]

Please explain. I’m going to view a car tomorrow in ggow

[@alexmcintyre6353]

A car I bought. And same as a friend of mines car’ worst cars ever so don’t touch Clark’s with a barge pole .

[@alanoby2837]

One of my grand daughters has purchased a Range Rover from this sales site. It came with numerous faults which this company have ignored and were put right at her own cost. She is completely correct in referring to that business as Arnold Shark.

[@jayg620]

Thank God I saw your video I've Been to Arnold Clarks to have a look at some cars picked One I was interested in had an appointment to go back but after seeing your video I think I'll give it a miss if you can't trust them to service your car how can you trust them to do anything right in the first place I know I'll have to pay a bit more but I think I'll go to my local dealership thanks very much for exposing them.

[@michaelnaughton1393]

Glad you posted this, I was considering a car from them but now will be spending my money with a more caring and honest Specialist

[@kevinchamberlain7928]

Straightforward con by Arnold Clarke. It's good to allow them to damage their own reputation like this because people do not forget.

[@frank1847]

Thank god I saw this in time. I was going to call in there tomorrow. My retirement lump sum burning a hole in my wallet.Could never deal with these people after watching this. Thank you very much.

[@quincym-e4680]

I worked for sir Arnold for a good few years seen a lot of shady shit done ,guy had a rattle in his new 16k car after in and out 3 or 4 times with it they attacked the car with expanding foam

[@M_Bamboozled]

I was about to test drive with them on what seemed like a good deal. Then again, "if it seems too good to be true..." Then I found this video and the "Avoid Arnold Clark" Facebook site. Thanks, you probably saved me money and stress. Test drive cancelled.

[@Marvindorfler1]

I'm surprised they left your camera on. Arnold Clark BMW turned my camera off when it was in for a recall

[@oldproji]

Don't worry! I recently had a clockspring installed. Two days later the airbag light was blinking. I took it back to my local Toyota Dealership who installed it, and waited two hours while they checked it out and told me the diagnosis had found another fault (the front sensor unit). That was about £600 to buy and install, but the part had to come from Japan. After two months of waiting I got a small local garage to give me a second opinion. They ran a diagnosis and said the only code coming up was for the clockspring. Because I had had a new one fitted they cleared the history and all was well-no more airbag light blinking and it goes out as it should. Where did the sensor bit come from? It makes you wonder.

[@dougieroberts7045]

Wow, amazed, genuinely sorry about your experience but at the same time, thanks for exposing these con artists , will personally avoid at all costs having seen your video, best of luck. Seeing this video and reading the experiences of others here ... I think it sends out a loud and clear message. For me the power lies with the people, the more public you make these experiences the more impact it has on on getting con artists like these closed down.

[@davidmcmahon8262]

Having recently paid Arnold Clark Peugeot--Mazda in Kirkcaldy the sum of £7813 for a second hand Citroen C3 Cactus I was not amused to find a very grubby engine compartment, dusty and quite a lot of leaves, as for the boot it contained several nice sticky mints, some pieces of chocolate, a 5/16 bolt several old B and Q receipts to name a few. While still under Warranty the car was booked in to replace a passenger windscreen wiper, blade, replace (or probably glue) the rubber drivers side door sill, and most important of all to fix a severe steering fault ,ie pulling strongly to the right, it was eventually booked in and 6 hours later I collected it ,a new wiper blade, no seal and it needs a complete steering rack costing ,wait for it, £2320 plus fitting ,it could be repaired if I would give them half the cost of the bill. My answer was money back which I eventually got, less of course 20P per mile for every mile I had driven since purchase. Nice people to deal with. The other thing that really puzzles me is ,How did they ever get a full Mot, I know my own local garage and test station would have failed it immediately.. Arnold Clark STEER CLEAR. never again. disgusted.

[@wadefite]

Well presented. You produced a very profession video of non professional Arnold Clark. I hope you went in and called them out for all this.

[@lanehogger1532]

I have owned 7 cars and the worst car was a used Astra from Arnold Clark.

[@englishmaninengland1451]

I’d send this footage to Vauxhall HQ & make a official complaint about this dealership.

[@docker82]

Already did pal at the time

[@jasonjuggler3457]

@@docker82 did they offer you money to not upload the evidence to public?

[@TommoHawkeye]

After Sales Service at Arnold Shark is ALWAYS a complete waste of your time. NEVER take your car back there. They will throw bullshit excuses at you forever.. If you are buying anything from them (sometimes there can be a good buy), what you see, is what you get ! If absolutely ANYTHING is not right, needing attention, needing a part, needing painted, needing fixed...WALK AWAY (or fix it yourself if you like the car that much), BECAUSE ARNOLD CLARK WILL BEND OVER BACKWARDS TO DO F-ALL !

[@ApplesnCastles]

I paid my local dealer to upgrade my Navi900 2.5 (16 my 16 plate) & I had to take it in 3 times as they had download errors & related (to the dealer not downloading to the car) - but they did eventually do it & charged me £147 where I knew others had been charged around £120/125.It was actually done though - but I sat & waited for it. I'm shocked at your video, its pretty blatant!). I think this service should be free of charge to the owner.

[@motomc6962]

Just bought a car from them a week ago : / wish it had been from somewhere else after seeing this, three of the tyres where cracked but they have gave me a cheque to get some new ones and the after sale service has been good so far however I have an invoice for the timing belt water pump and a full service having just been done a month ago which I am now suspicious about. However oil does seem fresh and the car is running well so hopefully no issues.

[@StuJag]

I'm having awdul problems with them just now. I may need to upload a video soon as well to let others know what's going on with them

[@adamwillett42]

StuJag share the video dude. Would love to see. 👍

[@ddixon4964]

@@adamwillett42 1oa

[@wesmatron]

I know a girl who works for AC. She got a car through them. It broke down not long after she got it and they wouldn't even give her a courtesy car

[@vincent-lr6io]

did they have an explanation and compensate you?

[@VincentComet]

This is why all dealers now unplug your dash cam now , so they don’t get caught out

[@BMWE-hm7uz]

More due to revealing tool boxes, and contents of the workshop to the general public. Its a security thing. Anyone can fit a camera,get a free health check and have the locations, in and out, what cars are in there etc etc and come back later in the evening

[@trainswithmark]

Just to let you know, by gdpr you can in theory have a look at the front of the job card that they print. One of the lines always on there is about turning off dash cams. It could've been in the workshop just the camera was switched off before and replugged in after🤔

[@docker82]

thanks for your comments this was over 5 years ago they did nothing I had many issues with Arnold Clark and got my money back.

[@Radio4ManLeics]

I had some terrible experiences with Network Q dealers. I never bought a Vauxhall again. One dealer took NINE attempts to reconnect my radio with my codes after they disconnected the battery on another job. I never had a problem with my Opel servicing on the continent, but UK is dire. They get their fleet servicing business too easy

[@thethinker8805]

Arnold Clark Aberdeen sold me a car that was delivered to me in January, they taxed it ( somehow) but forgot to put an MOT on it! Also the forgot to register it as it came from N. I. But the best was this there was a rattle front nearside I took it to Arnold Clark Elgin. To be fair they found the rattle a bracket had broken on the headlight and someone had pushed a piece of wood in to hold it, they then said the engineer has done a temporary repair, he has pushed the wood in further. Don’t think I’ll be taking my car for a service or mot.

[@alanthomson7770]

Clarks in Aberdeen lost my service book on second service , didn't replace it as requested then failed to register third service on line and kept getting service overdue message from mymazda . Totall y useless even after o line added it didn't register on on board computer !

[@thethinker8805]

@@alanthomson7770 funny en5tgats where I got my car from as well. If arseholes could fly this company would be an airport

[@craighopwood3702]

I'm well aware of Arnold Clark Northwich, they lie through their teeth. I do all interim services on a car myself but pay for a service every year to get the service stamps as the vehicle is on personal lease hire. I chose Arnold Clark as they are an authorised service centre for the leasing company. They said they had done and charged for, a full service including, oil and filters etc, less than a week later the oil level warning light came on, I checked and the oil was black and heavily used, after only 240 miles of driving? Suspicious, I checked the air filter and found it was the same Halfords one that I had fitted when I serviced the car 6 months prior.

[@5LJ3A2]

I had two faulty cars in a row from AC. They failed to fix either after months of hassle. Thankfully got my money back eventually.

[@TheGazza636]

Well done this should be done more often then dealers would do a decent job if they know if may end up on utube

[@andrewdunne1609]

Well done for exposing the con artists. I'll avoid them at all costs now.

[@jaapseiye2246]

I think that scam got pulled on me by Arnold today, 3 days in bodyshop car came back in same condition as went in but was covered in cataloy dust, I suspect this was to add to the illusion of it all, I just wished i had thought of the dashcam .

[@seanconnolly8345]

Valeters did a good job though. salt of the earth.

[@david1731048]

"Don't trust Arnold Clark ANYWHERE"

[@mirimiri3742]

I mever use them but i do like to hear more about them some of them say is good

[@k_meiz]

Hi mate you should contact with Vauxhall customer support and told them about this situation, even if it’s possible send the footage to them.

[@docker82]

Cheers this was over 2 years ago I got a brand new car out of it.

[@MrGrumpygit488]

About as good as Hayseldens in Doncaster, my Fabia went back for warranty work & it had gained 40 miles!

[@regagrey3680]

I think the problem is whilst cars have got smarter and smarted ,the average dealer mechanic has got dumber and dumber.

[@alandawson3345]

If you are any good as a mechanic at a main dealer now, you will leave because they will not give you enough time to do the job properly. Because its all about profit and the customer comes last. I worked for 30 years at main dealers and have watched them go steadily down hill. More and more pressure to do things faster and cut corners. They never want to do any warranty or recall work, because the manufactures don`t pay the full hourly rate. That`s why I left the main dealers and now work for a small family firm. They let me do the job properly and not cut corners, so I can sleep well at night.

[@oldproji]

@@alandawson3345The small guys are the salt of the earth and I can recommend Osborne Garage at East Cowes for any Isle of Wight car owner or visitor to our Island. Brilliant diamond class service.

[@pushinglimits3285]

The price these places charge, plus being complete frauds on top of that is just ridiculous. I hate these places.

[@beautifullyhuman9707]

I was going to go to the salford vauxhall branch not sure what to do now. why can't I find a decent car dealership. just bad reviews everywhere. I've already had an awful experience with Carshop Manchester. Don't know if I will be unlucky with clark salford too. I need a car with a reputable company for work and commuting on motorway but they are all just dodgy.

[@dannyboy1779]

Phoenix Paisley Citroen dealers are a bunch of crooks, avoid them like the plague or risk being robbed? My wife took her car in to have it checked because the engine management light came on? she was charged for the full exhaust system & the cylinder head cleared & blast cleaned with compressed air & a full diagnostic check was done costing £120. The total costs coming to £1900?? For an engine management light??? The car was only 5 yrs old & had been fully maintained & serviced prior to this gang of villains being let loose on her car.. DO NOT TRUST THIS LOT.. PERIOD!

[@bobbelsekwol]

Skoda took my car in for an update. Now the auto lights don't work. Fortunately though, they've found numerous faults with it and asked me if I'd like to book it in. No thanks.

[@jerryrawlings8885]

Yeah these main dealers take the piss nowadays my sisters got a Kia paid for a full service which they said they did checked the air filter afterwards still dirty oil dirty also.

[@colindobson6202]

Typical Arnold Clark wouldn’t touch this company with a barge pole , same here in scotland their one of the worst car company’s in the industry

[@valentinadaio2627]

Lets be honest, these places really couldn't give a fuck. don't even get me started on private traders

[@manjlal7972]

Absolutely shocking..

[@lennyrobinson7321]

Don't Trust Arnold Clark Too right First if you buy a 2nd hand car just make sure you take a photo of every thing on the car your buying Starting with tyre's and wheel rims which can be swapped over They will sell you a car that has only 3mm of tread on which could cost you £400 in a couple of months as mine did Then AC was not blown cold air Two attempts later they had a look at it and fixed it EGR had a leak Clutch went brake disc front rear spring in total car was bought with 19500 miles on clock in total to date 3years on £3000 spent

[@paullacey2999]

Sadly Ive had dealings with Vauxhall UK over a Corsa years ago and they were useless too.Ive had mixed dealings with Arnold,sometimes theyve been fine,couple of times not.But you want really shit service go to Evans Halshaw....they take it to a new level of dreadfulness...

[@adamwillett42]

When mine went in for a recall they disconnected my dash cam. Not happy. Complained and got nowhere.

[@VincentComet]

Yes they all seem to disconnect dash cams now , I challenged them on this and they said it is company policy , I said what are you hiding, They said nothing , I said bullshit , I will not return my car to you again (and by the way you broke my dash cam) I use a local garage now instead of a main dealer and , I watch him working on my car on my dash cam

[@Bigbanana341]

Thanks won't go to them 👍

[@trucktalkvideos]

So that how it got to be the first chap to be a multi millionaire from selling cars in the UK and how he can get the Euro 6 DAF 106 Super Space cab to haul his transporter trailers...

[@XLPrimeCut]

I had the same problem with a service, absolute con

[@malcolmwalton6321]

they ripped us off at the birtley depot

[@scotty87able]

at least u got a clean car.

[@StuartOliver83]

Lying bastards but this my friend is why I drive my old car,I’d never choose a car because it goes with my phone lol but I guess that’s just the times people live in these days but I do fix and repair my own car because dealers can’t be trusted

[@docker82]

I am a mechanic but with the car being under warranty I can't do any work on it. And buying the car to match my phone was not the reason I bought it.

[@StuartOliver83]

Oh lol fair enough 👍🏻

[@flashbangelectrics7705]

Another Arnold Clark to avoid is the one at Blackpool. Untrustworthy.

[@theoneandonlybanterking6385]

Took them less than 10 minutes to wash it

[@izinyoka45]

The wash is one thing more they did to my car!

[@MegaCj74]

I wouldn’t recommend any of the dealers I’ve used

[@peterallam6494]

Daja vue - BL Deaiership in the 1980's.

[@jeffreystevens8223]

Iam dealing arnold shark now what a outfit everything below and more, don't do it

[@jaapseiye2246]

yip me too a shower of lying bastards...

[@The_Macaroon]

They are awful. You can sometimes get a good price, but always get bad service.

[@werhold]

get onto their head office and send them a link to your youtube video, then ask why their service centre is not doing the requested work and lying to their customers

[@dannyboy1779]

Better still, pass the word via every media site we can access & make every potential customer aware of what they do because they can't be allowed to continue lying to & cheating the public out of their hard earned money??

[@Paul-nr6ws]

better off going to polar ford.

[@delboytrotter77]

Don’t use Boulevard Motors aka WestLondonMotorCompany aka BD Car sales Ltd aka BD Car Sals Ltd aka Ali and Sons Ltd aka Horsenden Motors in Perivale London. You have been warned

[@michaelperkins5746]

Absolute disgrace call trading standards, ive had this with a few dealers fobbing you off,

[@docker82]

Dude this video is 3 years old I got a brand new car out of all this

[@Sid_Scot]

@@docker82 what happened?

[@sergiuadrian8001]

And Glen Hopkins Bedford, just blunt scammers,

[@julianedias1133]

Arnold Clark everywhere seems to be a place of discrimination against foreigners,disgusting customer service and lots of excuses instead of problems solved

[@liamgiles9269]

Arnold clark are trying to charge me over £800 for a new ECM. I've had the car 1 year and it's not even 4 years old... I've done 2,500 miles. This fault happened just after I took it for its mot and servicing.

[@docker82]

If it's still under warranty tell them to fick off as its covered.

[@liamgiles9269]

@@docker82 unfortunately it's not under warranty. They are clearly trying it on here... They are saying it's asif ifs been though water. I said if it's been through water than surely there would be water damage to pretty much every thing under the bonnet then?

[@liamgiles9269]

@@docker82 oh and I forgot... the breakdown man who had to tow it, looked under the bonnet and said the fuse box wasn't on correctly and it was flooded with water! Arnold Clark's service manager is saying that has nothing to do with my problem ( engine ecm which has somehow been through water ... )

[@Edge-of-Reason]

Don't trust Arnold Clarke....full stop

[@leemclaughlin3927]

Majority of dealers are scammers

[@JohnTaylor-pe5gf]

Main stea!ers

[@Charanjit4]

101% True They Are cheaters

[@yourgay3226]

£25 buys you your own diagnostic plug in tool links to your phone can erase, diagnose adjust settings and update yourself.

[@docker82]

Bullshit. A cheap £25 code reader can not do updates especially manufactures specific. Which for the intellilink system are done over usb by the way not the obd port. I'm not some average Joe, I'm an auto electrician.

[@paintinout3709]

Arnold Clark wanted 1860£ to fix a deep scratch hhhhhh f...s other charge 200 to 300£ standard hhhhh

[@ianflynn2353]

Arnold clark should be ashamed as what they done to me was I taken the extended warranty for the engine and my sump was rotten from the inside out in a 4 year old car and they said it wasn't covered as its not part off the engine WHAT I said no sump no oil no engine what I pile of incompetent people I wouldn't trust them with a spoon I say this avoid at all cost they offered me £50 to trade my car you can imagine what I said it starts with F and ends with F

[@rasherbasher8203]

Complete sh#thole.. tried it on with me... unsuccessful🤣

[@neiljennings1556]

this type of video report only works if you complain and follow up video, why do British people hate complaining?

[@docker82]

Wtf are you on about?

[@alexandramassey9258]

Audi in Warrington are exactly the same. An absolute disgrace. We had a terrible experience and caught them out telling blatant lies . They had our car for 7 hrs for a service, didn’t do it. Snd then wanted us to leave because “ they had other customers to see”

[@bionic4368]

Lying car dealerships? Surely not....