Dozens of bus riders stuck in Knoxville after Greyhound reschedules trip to Nashville

  Рет қаралды 31,887

WBIR Channel 10

WBIR Channel 10

Күн бұрын

Пікірлер: 121
@melissamccoy8832
@melissamccoy8832 2 жыл бұрын
This is pathetic. These customers deserve better they paid for a Service.
@noanyabizniz4333
@noanyabizniz4333 2 жыл бұрын
Thanks Trump.
@JayFantastico
@JayFantastico 2 жыл бұрын
Driver shortage real bad
@fredrolinners8903
@fredrolinners8903 2 жыл бұрын
@@noanyabizniz4333 This is a problem now (under Biden) and it existed long before Trump was president. Get help for your TDS.
@Nubian865
@Nubian865 2 жыл бұрын
This is happening at a lot with greyhound .It’s scary how you don’t know if you will make it to your destination.I feel for those with medical problems.
@JayFantastico
@JayFantastico 2 жыл бұрын
They have a very bad driver shortage
@darriusbrackett5689
@darriusbrackett5689 2 жыл бұрын
I am not riding Greyhound no more I'm glad you all told me about it through the videos and coming
@tabithajackson7758
@tabithajackson7758 2 жыл бұрын
My spouse and I were 2 of those riders on the Greyhound bus stuck in Knoxville Friday We had to take lyft back to Nashville. Greyhound will need to give all of us a refund or free trip tickets
@michellemartin7083
@michellemartin7083 2 жыл бұрын
Do you know the name of the guy who went missing
@tabithajackson7758
@tabithajackson7758 2 жыл бұрын
No I don't
@PotobaMaharashtra
@PotobaMaharashtra 2 жыл бұрын
The poor always suffer! I had a similar experience in Clarksville in 2016 when the driver forgot to pick me up and I was rescheduled to go to Nashville and then to Chicago later that night - a full day late. Public transport sucks bad in this country and it's so hard to be poor.
@AlexCab_49
@AlexCab_49 2 жыл бұрын
The US sucks at public transportation and we're expected to just pull our selves from.our boot straps and save up for a car. Ridiculous
@joetheschmoe2
@joetheschmoe2 2 жыл бұрын
This only happens in republican run states. They don't view poor people as important.
@AlexCab_49
@AlexCab_49 2 жыл бұрын
@@joetheschmoe2 Republicans themselves will deny it but it's true, they hate us poor people and it shows with their dislike of social programs and their hatred of public transportation and even looking down on us. Now to be fair the Democrats also screw poor people over.
@kristinarezaie6875
@kristinarezaie6875 2 жыл бұрын
I work in Knoxville and this happened a few months ago too. Our hotel housed them until greyhound got it figured out. Couldn’t get ahold of greyhound for over 12 hours
@Ven100
@Ven100 2 жыл бұрын
This is why this country needs to invest into trains. Need to have alternatives to move the country instead of just planes and cars/buses.
@Schaeffdog2014
@Schaeffdog2014 2 жыл бұрын
Good thing Amtrak‘s opening in Chattanooga to Atlanta at this point i rather bus to Chattanooga instead all the way In Atlanta
@imy5279
@imy5279 11 ай бұрын
I can't agree more! More trains!!
@solefood7477
@solefood7477 2 жыл бұрын
I just took a greyhound from Knoxville to the keys and that happened to us at the same gas station. We waited five hours for a new driver.
@Peachsnowcone
@Peachsnowcone 2 жыл бұрын
I had a 20 minute stop for a bus transfer in Atlanta. It was delayed for 7 hours overnight just because the driver didn't show up. They didn't tell us anything until 5 am the next morning. 40 people waiting, sitting on the floor of a bus station for 7 hours overnight on what was suppose to be 20 minute stop. Scummy company all around.
@kimberlymichelle6297
@kimberlymichelle6297 2 жыл бұрын
They actually do this more often than not. It happened to me and a whole bus of ppl I was riding with on the Greyhound....smh
@tristan38116
@tristan38116 2 жыл бұрын
Same with me. Greyhound don't care anything about their passengers and we're the ones that keeping them in business. Just recently I was on a bus from Memphis to Ohio was the bus that departed Memphis was hot and smell like piss. The operator was rude and the employees at the hub are just there with no concern for us. SMH
@kimberlymichelle6297
@kimberlymichelle6297 2 жыл бұрын
Tristan you're right. Greyhound has definitely went downhill. I know I was stuck at a Greyhound in Atlanta when they came over the speaker and said they didn't have any drivers for 2 buses with one being mine and informed the drivers quit. Yea probably because yall don't pay them enough to deal with what they deal with and your prices aren't low enough for us to deal with it either.
@QuietlyCurious
@QuietlyCurious 2 жыл бұрын
This happened to me recently when I rode Greyhound across several states. I got rerouted onto a longer, roundabout way to my destination and ended up stuck at a bottlenecked Greyhound station for 5 hrs. So many buses were delayed that day. We were packed like sardines in the station and it was hot and rainy. Felt like I was in a bus station in Honduras, not the United States. Plus, the ordeal strained my back. I was carrying the max allowance for baggage yet there were no luggage carts in the stations. Greyhound is a horrendous service now. Very sad.
@joeshmoe6930
@joeshmoe6930 2 жыл бұрын
I'd be expecting most if not all services in the U.S. to be following suit pretty soon. This is all being done purposefully.
@Intersimonedennis2
@Intersimonedennis2 2 жыл бұрын
Horrendous indeed.
@thenotoriousgryyn342
@thenotoriousgryyn342 2 жыл бұрын
Back in May, while going back to Las Vegas from Tucson, the last leg of my trip from L.A. to Las Vegas was cancelled, no refunds. I had to spend another 250 Dollars to take three more buses to get home, which included a 19 hour layover in Phoenix, it was 108 Degrees that day. Finally got home, a two day bus trip, turned into a three and a half days trip. Luckily I had plenty of emergency funds, just in case. I feel these travellers's pain.
@edmain1137
@edmain1137 2 жыл бұрын
Took the gray dog last year from Lansing, MI to Knoxville. Terrible had to change 3 buses took 35 hours for the trip. I'm a trucker who has been around the world, the Columbus terminal was the dirtest men's room I've ever seen.
@Morristown337
@Morristown337 2 жыл бұрын
knoxville sold its terminal and now the knoxville station is just a gas station like the small town stops but somehow greyhound is sometimes treating it like a transfer point still.
@willieotero2122
@willieotero2122 Жыл бұрын
Pittsburgh Greyhound Station is way worse! 😳
@NutsNBerries
@NutsNBerries 2 жыл бұрын
Knoxville has no waiting area for greyhound
@scottb8551
@scottb8551 2 жыл бұрын
Welcome to the New Greyhound under ownership of Flixbus. Someone needs to start a new bus service.
@AlexCab_49
@AlexCab_49 2 жыл бұрын
There's Megabus. And Amtrak runs a surprisingly decent motorcoach network but their trains, especially the long distance ones tend to come late :/
@scottb8551
@scottb8551 2 жыл бұрын
@@AlexCab_49 Thank you for the reply. Where I am, Megabus is very limited. I frequently take Amtrak, and yes, long distance trains are frequently late.
@AlexCab_49
@AlexCab_49 2 жыл бұрын
@@scottb8551 even the short distance trains can come late. I live in LA and depend on Amtrak for intercity travel and the last train I took was an hour late cus of a car on the tracks :/
@nicolebrit33
@nicolebrit33 2 жыл бұрын
Agreed I wish a rapper or some famous person invested in this company
@jeffdur1330
@jeffdur1330 2 жыл бұрын
Flixbus doesn't own Greyhound 🤣🤣🤣
@sarahthomas2506
@sarahthomas2506 2 жыл бұрын
No drivers no drivers! Have your tail stranded! I haven't ridden Greyhound in 11 years! Lord have mercy! They be ashamed!! 😳😳😳😳😳😳
@zogreen2722
@zogreen2722 2 жыл бұрын
Samething happened in Vicksburg,ms last year. There isn't a bus station in that town anymore
@sonyacaffey738
@sonyacaffey738 2 жыл бұрын
Greyhound is the worse! I rode November of last year from Alabama to Illinois and it was horrible the bus driver never showed up it took 8 hours to find another driver
@michealrininger4162
@michealrininger4162 2 жыл бұрын
Sounds like a class action lawsuit in the making
@ms.suzylucy6868
@ms.suzylucy6868 2 жыл бұрын
This world’s idea of professionalism and it’s work ethic is trash! It doesn’t matter what business, company or organization it is, no one cares. It’s absolutely absurd that these people were treated this way. I hope that they sincerely get the treatment that they deserve. God be with them.
@mtanyctrainatlantamartatra7164
@mtanyctrainatlantamartatra7164 2 жыл бұрын
I agree, business have people with bad attitudes, then they look at you like you are the problem.
@thegodblogger3812
@thegodblogger3812 2 жыл бұрын
Greyhound years ago was a great company with a fantastic reliability rating. However, in this new age, mostly the desperate ride Greyhound and the customer service just isn't there. But, this summer air travel has fallen into the pits, too, with the driver shortage. Now ain't the time to travel.
@warrickburney197
@warrickburney197 2 жыл бұрын
They were much better back in the day. You remember back in the day when they had Trailway bus company as their competition
@thegodblogger3812
@thegodblogger3812 2 жыл бұрын
@@warrickburney197 I remember T'ways. Yes, they were Greyhound's competition, but not really. T'ways was an also-ran. After the mid 1980s Greyhound started a true downward spiral. I don't know how they're still around, albeit a mere ghost of its former glory. 😩
@thenotoriousgryyn342
@thenotoriousgryyn342 2 жыл бұрын
Agreed
@Peachsnowcone
@Peachsnowcone 2 жыл бұрын
I took my first and probably last trip ever on greyhound in May. I'll spend the extra money to fly or i just won't go. That company gives the worse service. I hope im never in the situation to where I have to take it again
@trevorhicks3576
@trevorhicks3576 2 жыл бұрын
Wow 😮 they were stranded for a short period of time and thankfully placed in a motel until service was resumed and the guy who 2wnt missing from there i hope is found alive and will return back to his family and loved ones as well 🙏
@TheCrewChief374
@TheCrewChief374 2 жыл бұрын
Well I had a similar issue with this company back in 2011. Although I was stuck at two different bus depots for an entire day on the same trip. With no hotel room and no customer service. Outside of you will just have to wait for the next bus. So there is no way I would use Greyhound ever again...
@tomboi956
@tomboi956 2 жыл бұрын
They ran Megabus out of Knoxville now look
@deniseellis6175
@deniseellis6175 2 жыл бұрын
This happen to me at a gas station on Swammanoma River Road in Asheville, NC. I incurred a $77.96 bill for a hotel stay because of heavy rain and flash flooding.
@thenotoriousgryyn342
@thenotoriousgryyn342 2 жыл бұрын
Send the bill to Greyhound for reimbursement, threaten to go to the media if they don't pay you back.
@deniseellis6175
@deniseellis6175 2 жыл бұрын
@@thenotoriousgryyn342I will. Thank you.
@keithhanson1411
@keithhanson1411 2 жыл бұрын
Never will I ride a Greyhound bus ! Ever ever again ! They can go kick rocks forever all's I care 😘
@fraudsarentfriends4717
@fraudsarentfriends4717 9 ай бұрын
Traveling without any money to get food or a place to stay isn't really Greyhounds fault. You need to be prepared for layovers. Same with flying or any other travel.
@elysiaduke
@elysiaduke Жыл бұрын
Back when the Greyhound station was on Magnolia Avenue, we arrived there at 11pm when COVID first struck out, but there was no driver found until 6am the following day and we all were stuck in the building with the security guy along with the drug people outside.
@zazros2883
@zazros2883 2 жыл бұрын
Miserable company
@tommyvigil306
@tommyvigil306 2 жыл бұрын
I have heard that this transportation company is one of the worst, I guess this is yet another reason why.
@yo_who
@yo_who 2 жыл бұрын
I got stuck in El Paso over night with a 6 months old baby and a 2 yo due to over booking. I paid for 3 seats and they tried to put my 2yo at the front of the bus without me in her own seat. Nobody would switch seats and we were forced to get off the bus.
@lindalcoomes
@lindalcoomes 2 жыл бұрын
My son's driver quit on a Denver connection from Salt Lake City. Almost 15 hours to find a bus and driver. 8 Hr. layover in St. Louis, no explanation. Unacceptable but Greyhound is bulletproof.
@Mori-chandesu
@Mori-chandesu 2 жыл бұрын
Greyhound nearly cost me my life. I was riding a bus and I ran out of my medicine that keeps my body from attacking the three transplanted organs and I had a heart attack on the bus and Passengers had to get the driver to stop and resuscitate me and call an ambulance all because of Greyhound being 30 hours late!
@christopherrollins7910
@christopherrollins7910 2 жыл бұрын
Few years ago I arrived at Knoxville greyhound with only an hour down the interstate was my final destination. After a few hours layover they said while we we're loading that bus driver had to many hours and they wasn't stopping at my stop. I told them no I paid just like every other person and if he just pulled off exit and let me off. The Greyhound station at my stop was a gas station good thing they did stop there were people waiting for the bus at that stop and it was at like 9:00 at night Gas Station closed
@AceSpades
@AceSpades 2 жыл бұрын
It's happening all over then there's no one to call they send you to someone in the Philippines that cares nothing I was just stuck in Ohio for 24 hrs at least they got hotels to stay in
@tabithajackson7758
@tabithajackson7758 2 жыл бұрын
Their customer service person on the phone tells you to go to the website to make a case or to request a refund its like what the hell is the customer service phone number for if they just tell you to go to their website
@javayacunningham2702
@javayacunningham2702 2 жыл бұрын
I planned on taking Greyhound to ATL from Ft Lauderdale for Thanksgiving like I do every year, but a few days ago I got an email from them saying that the bus station has closed down. Gave some address for what seems like a park and ride. Also stated that there will be NO STAFF available so if you still choose to ride with them you're pretty much on your own SMDH😡
@raymondmills4311
@raymondmills4311 2 жыл бұрын
I work overnights at 7 11 convenient store where has stop in Abilene texas and I seen that alot with no driver or busses breaking down
@jeffdur1330
@jeffdur1330 2 жыл бұрын
Couldn't pay me to take a greyhound
@javayacunningham2702
@javayacunningham2702 2 жыл бұрын
Not anymore😡
@mikeytrysit5012
@mikeytrysit5012 2 жыл бұрын
I kinda smell a lawsuit
@Peachsnowcone
@Peachsnowcone 2 жыл бұрын
nothing will come of it, this happens on greyhound almost daily in america
@KCMGT23
@KCMGT23 2 жыл бұрын
What's crazy is they do this and dont give you any lodging and safe place until.
@technojunkie213
@technojunkie213 2 жыл бұрын
My greyhound bus in Pittsburgh was delayed over 6 hours with no ETA. The driver was a no call no show on his first day. I had to pay for another ticket on my own.i was stuck in Pennsylvania trying to get back to Ohio.
@amazingandstillhave3110
@amazingandstillhave3110 2 жыл бұрын
We where injured while on the Greyhound bus 🚌 that day 😢
@empty_bliss1877
@empty_bliss1877 2 жыл бұрын
I rode with them once from NYC to Providence. Bus was 1 hour 30 minutes late cuz they had to scramble for a last minute driver and the scheduled driver called in sick or something like that. I found Peter Pan buses to be more reliable overall.
@snakemanmike
@snakemanmike 2 жыл бұрын
Bus travel is being eliminated.
@nathanielsweeting8725
@nathanielsweeting8725 2 жыл бұрын
Don't trust greyhound!!!
@Intersimonedennis2
@Intersimonedennis2 2 жыл бұрын
The problems with greyhound are nationwide.
@raywebb2550
@raywebb2550 2 жыл бұрын
Sad
@Mark-q1s9l
@Mark-q1s9l 8 ай бұрын
Greyhound bus is like a rolling ghetto
@christinegonzales6788
@christinegonzales6788 2 жыл бұрын
Terrible 💔😢 just awful not right
@timjackson6311
@timjackson6311 2 жыл бұрын
Did the driver quit, did he/she have a family emergency?
@michaelsheppard6714
@michaelsheppard6714 2 жыл бұрын
Driver probably called it quits. They did say that the driver left the bus parked at a hotel
@NutsNBerries
@NutsNBerries 2 жыл бұрын
The driver sleeps at hotels…
@Intersimonedennis2
@Intersimonedennis2 2 жыл бұрын
This is normal with greyhound My bus was supposed to arrive at 5:20 AM It never arrived and they're refusing to refund.
@shauntelgill9384
@shauntelgill9384 Жыл бұрын
That is crazy you deserve a Darn Refund immediately!
@jaymesbond3055
@jaymesbond3055 Жыл бұрын
they did this to me in 2019 in memphis and left us for 12 hours in the station with no driver and im disabled. there was no place to stay but the floor of the station and drug dealers out side accosting you if you stepped outsid there was no where that u could get food either im a semi vegitarian and the only food place was a restauraunt in the station that sold really crappy food yea this was a delight then they rerouted me all over the us mind u i payed for a direct route from texas to maine that was supposed to go straight through a 2 day trip i was on that bus for 4 dam days
@michellemartin7083
@michellemartin7083 2 жыл бұрын
This happens all the time
@michellemartin7083
@michellemartin7083 2 жыл бұрын
I was stuck in Nashville for 8 hours and the bus driver quit
@jonbrandenberg3938
@jonbrandenberg3938 2 жыл бұрын
Greyhound is the worst... Absolutely no accountability.
@zeng58
@zeng58 2 жыл бұрын
I'm nervous taking my first greyhound
@Schaeffdog2014
@Schaeffdog2014 2 жыл бұрын
I had a friend over from Florida and he was supposed to left Friday midnight back to Atlanta to catch his flight home and the bus did show up and he waited six hours only to release that the driver had walk out of the job and had to reschedule for Monday and same result it got delayed or canceled and every time I use greyhound I normally show an hour later an on time bc I knew it was gonna be late bc of there website eta section
@masterofthecraft1990
@masterofthecraft1990 2 жыл бұрын
And watch someone try to rob them
@michellemartin7083
@michellemartin7083 2 жыл бұрын
Does anyone know the name of the guy who went missing bc he looks like someone I met at the bus station in Nashville
@leomontgomery8257
@leomontgomery8257 Жыл бұрын
Carjack 😂the bus 😅
@m.c.5459
@m.c.5459 2 жыл бұрын
Class war now
@lindawalker4825
@lindawalker4825 2 жыл бұрын
I love Greyhound, without Greyhound if your poor can you afford to travel!!!!! ,
@fombeachu1275
@fombeachu1275 2 жыл бұрын
Law sued loading…….!
@Ahuntsicspotter
@Ahuntsicspotter Жыл бұрын
Ride only Amtrack but there is more Greyhound than Amtrack in the USA 🇺🇸.
@hp8261
@hp8261 2 жыл бұрын
Shortages of drivers. That's the issue.
@leomontgomery8257
@leomontgomery8257 Жыл бұрын
Go set it on blaze
@nitedriva8951
@nitedriva8951 13 күн бұрын
Greyhound is the sorriest way to travel I rather fly I’ll take my chances in the air
@robertdunson1314
@robertdunson1314 2 жыл бұрын
I'm shocked greyhound is still in business...everybody stop using them so they can!!
@teresacody5188
@teresacody5188 2 жыл бұрын
I'm not laughing at stranded people at all. I'm laughing however at the way this whole entire system is crashing bit by bit!
@mortalkombat1712
@mortalkombat1712 2 жыл бұрын
I only deal with Megabus
@julialane6645
@julialane6645 2 жыл бұрын
Biden did that!
@franciscampagna2711
@franciscampagna2711 2 жыл бұрын
The free market did it to them.
@yurielgonzalez5917
@yurielgonzalez5917 2 жыл бұрын
Esa compañía son unos delincuente
@brianazmy3156
@brianazmy3156 2 жыл бұрын
Pretty reporter nonetheless.
@Cj33grand
@Cj33grand 2 жыл бұрын
This is so wrong if I could I would drive that bus for them to get them home I have a class a cdl I am more then qualified to drive it
@sugarfree8303
@sugarfree8303 2 жыл бұрын
I used to ride greyhound between Florida and Maine when I was in my late teens back in the 80's. I never understood why I had to go to Ohio to get to Maine. I never had travel hardships with Greyhound, however. Once during a layover in Cleveland I went just outside the door to the station to smoke a cigarette. While out there this black guy wearing a trenchcoat approached me. It was around Christmas time. He opened his trench coat and my eyes must have bugged right out of my head with suprise. Lined inside his coat were necklaces and watches and he was trying to sell me something. The shock in the whole thing was that I had only seen the trenchcoat salesmen in movies. I was suprised and amused that it wasn't just a movie thing. I didnt buy anything from him but I gave him $20 dollars and wished him a good holiday. Hindsight... I was naive to the evils of the worldbut it worked out in the end.
@gregorylewis5278
@gregorylewis5278 Жыл бұрын
i stop riding only ride amtrack
@williewiggins2739
@williewiggins2739 2 жыл бұрын
Forget about Greyhound and go CHINESE BUS! SMH
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