Рет қаралды 272
00:00 - SaaS conversion: How to win over prospects with state-of-the-art experience
00:13 - Introduction to achieving a 90% demo to customer conversion rate.
02:06 - Emphasis on providing an amazing customer experience.
06:30 - Strategies to improve demo experiences for prospects.
10:45 - Importance of post-demo follow-ups to secure conversions.
12:45 - Examples of successful demo follow-up practices.
15:09 - Role of marketing specialists in the conversion process.
18:30 - Tools and techniques for effective recruitment marketing.
22:00 - Structuring client engagement for better outcomes.
24:30 - Methods to support clients through the conversion journey.
26:15 - Case studies of the first 10 client sites and their outcomes.
28:13 - Strategies to protect and grow revenue during conversion.
30:00 - Enhancing customer experience to drive conversions.
32:45 - Addressing challenges in providing top-notch customer service.
35:30 - Balancing growth strategies with customer satisfaction.
38:00 - Importance of consistent customer service for retention.
42:37 - Insights from working with various clients on conversion.
45:15 - The role of finance in enhancing customer experience.
48:00 - Integrating comprehensive revenue strategies.
50:30 - Managing mixed feedback on revenue-related decisions.
53:45 - Final thoughts on revenue conversations and overall strategy
CX to conversion: How to win over prospects with state-of-the-art experience
Learn how Shazamme is able to convert 90% of demos by showcasing an unparalleled customer experience, plus best practices for creating a CX that converts. How to "WOW" your prospects with an exceptional customer experience.
What You'll Learn:
Innovative Strategies for Vertical SaaS: Gain insights into Shazamme and Duda's pioneering approaches to revolutionizing the Vertical SaaS landscape, specifically in recruitment technology. Learn how they leverage innovation, customization, and scalability to set new industry standards.
Enhancing Digital Presence and Operational Efficiency: Discover actionable strategies for elevating your company's digital presence and operational efficiency. Understand the key elements that contribute to a seamless, state-of-the-art customer experience (CX) that drives conversion rates.
Best Practices for a Convertible CX: Uncover the secrets behind Shazamme's remarkable 90% demo conversion rate. Learn the best practices for crafting a customer experience that not only "wows" your prospects but also significantly improves conversion rates.
Why It's Important:
Competitive Edge in the SaaS Space: In an era where digital transformation is paramount, understanding how to innovate within the Vertical SaaS sector provides a crucial competitive advantage. This knowledge is vital for companies aiming to lead in their respective industries through advanced technological solutions.
Broad Application Across Industries: While the focus is on recruitment technology, the principles and strategies discussed have wide-ranging applications. They are crucial for any SaaS company or digital business looking to enhance their customer experience, improve operational efficiency, and ultimately, drive higher conversion rates.
Foundational for Growth and Scalability: The webinar's insights are foundational for any business looking to scale. Learning from Shazamme and Duda's collaboration offers a blueprint for growth, emphasizing the importance of a strong digital presence and an exceptional customer experience in achieving scalability and success in the digital age.