Dynamics 365 Customer Service Demo

This demo gives you an inside look at Microsoft Dynamics 365 Customer Service from the perspective of a day in the life of a customer service rep. See how you can:
- Use Power BI-embedded dashboards to get a snapshot of your tasks
- Harness AI Copilot to communicate with your team and customers
- Manage cases and streamline data entry and routing
- Improve quality of resolved cases with a knowledge article database
- Improve customer relationships with overall account management
- Bonus: Pricing can be found at www.dynamics.microsoft.com/en-us/customer-service/pricing
To get started with this Microsoft module, contact us at [e-mail].

[@saraho2761]

Really helpful as I start new project - thanks

[@joe1192]

Great presentation and knowledge share

[@godbacchus]

Excellent overview. Just what I needed.

[@lakergreat1]

how can we contact you if interested in building this solution, and a knowledge base to query with co-pilot as you showed around the 14 minute mark?

[@boyerassoc]

Please email [e-mail], and we'd be happy to set up an intro call to discuss.

[@prejones]

Hi were i can get your PPT for the Presentation

[@boyerassoc]

Email [e-mail] to request it.