Dynatrace Tips & Tricks #20 - Automation Workflow Best Practices

[@yannix91]

This performance clinic is a pure mine of gold

[@dynatrace]

We greatly appreciate the feedback!

[@jdar1992]

We need an example on how to call external APIs and ingesting the data results into Grail as metrics or as log entries, that would cover several use cases.

[@grabnerandi]

Hi. Thats a great suggestion for a use case. Would you have a sample exxternal API that provides some data that we can use to build a public use case?

[@yannix91]

​​@@grabnerandi jdar has a point. This way you'll show that you more than cover the offer by AppDynamics for their analytics engine (which usually is used for the type of integration that jdar is referring to). Use case: company X is using Dynamic365 (Microsoft) as a channel for incoming orders. Any order is sent out to a Sap CPI SaaS. Both platforms require an agentless approach and exposes API which in turn can give you insight into the flow of orders. Any discrepancies in the number of orders should be notified to a team: if order 123 has been found failed on one of the two system a notification should be sent for that specific order. Covering this in a workflow (or multiple workflow) would: - Show how to remotely call data from API - Once the data is taken push it to dynatrace to an index - Once the data in Dynatrace create a logic on top of it for having a granular notification event fully oriented to business (not anymore Performance and Availability)