How to set up and use your Dyson V15 Detect™ cordless vacuum

[@KasperHviid]

No annoying music, no grown-ass adult doing cutesy toddler humour, no begging for you to subscribe. I feel more connected to this consumer product guide than I do to the average youtube video.

[@aaronbritt2025]

This video shows 2 different vacuums. One that has the stick that goes directly to the motor and one with the built in crevice tool. I don't get why Dyson refuses to put directions in the box. Mine has the crevice tool and it took a minute to figure out that the crevice tool has to go between the motor and the stick. I didn't know because the picture on my box didn't show that and showed the model with the stick going directly into the motor.

[@nads3509]

2 different?

[@aaronbritt2025]

@@nads3509 Yes. 2 different, meaning 2 that aren't the same.

[@mahadayem1451]

Hi Aaron - which crevice is it? I can’t seem to figure it out on mine either. Thank you!

[@melissaturgeon4985]

Thank you!!! I just spent 15 mins watching videos to try and figure out why mine had a plastic piece at the top of the wand. Doesn't look anything like in the pics and videos they provide.

[@tonyjcr]

I’m having the same issues too

[@riggsxamot4287]

Love it . and love her. She should start her own asmr channel.

[@Kitsune_Dev]

Amazing UX design

[@IreneHryhorowych]

The video should show you how to mount the docking station on the wall. I was looking for that when the Dyson rep sent me the video but that information was not included. I needed it because my new machine did not include the installation pamphlet.

[@mikem2403]

There are two different versions of the wand shown - one version at like 0:09 and one at 3:48. Yet the version at 2:35 is different and requires a tool to be plugged in. Why is this and why isn't it in the manual anywhere?

[@feistyunicorn1855]

This was exactly what I was looking for. I was like... am I missing a piece?!

[@mikem2403]

@@feistyunicorn1855 Did you figure it out? It turns out one of the small wands needs to go inside another one. If you call them they will walk you through it. Turned out it was NOWHERE in the documentation they send with the thing lol

[@feistyunicorn1855]

@@mikem2403 I did and I love it!

[@mayaq8324]

@@mikem2403 I asked the store about it but they said No, “that must be another model”

[@jchoobz]

I found it. It's a separate part called "Quick-clean wand"

[@fullnelsondnb]

The wand missing in this video is the grey one with the brush attached to it, the whole thing including the brush goes between the main pipe and the main vacuum. Thumbs down for not including this anywhere. And where my purple wand?

[@ninochka4410]

CAN I BLESS YOUR ENTIRE SOUL BECAUSE I THOUGHT I WAS GOING CRAZY JUST TRYING TO SET UP THE WAND AND BARREL. THANK YOUUUU.

[@tanvics]

THANK YOU!!

[@off_grid_Canadians]

Ya I thought I was missing a piece!

[@gelolangit3660]

Always a fan. Hoping for a Giveaway! Haha

[@Lina4peace]

Can anyone tell me, do I have to be pulling the power trigger the whole time I am vacuuming or is there a way to make it just stay on???

[@dyson]

Hi there - on the Dyson V15 Detect™ vacuum, the trigger needs to be held continually for the machine to run. On some of our other cordless models including the Dyson V12 Detect™, Gen5detect™, Omni-glide™ and Micro 1.5kg vacuums, we now include a single button power control which doesn't need to be held down in use.

[@sbaumgartner9848]

Very slick.

[@dyson]

Thank you for your interest. If you would like more information, please feel free to send us a private message via Facebook, Instagram or Twitter/X: @ AskDyson. 😊

[@Theunbe]

The 2:36 smaller brush in the big steel wasn't in ours? although we have the V15 detect

[@umawladha]

Mine either

[@LeaLeaA7]

Read the description. Also some ppl may get extra attachments, it all depends on what version of vacuum you got or there was a sale or event that got you extra free attachments…

[@GarlandTexasSpotter2024]

That model is the absolute.

[@dougmoran3340]

My new Dyson V15 Detect Absolute has a curious defect. The High Torque Cleaner Head works perfectly when it is attached directly to the to the vacuum unit. But when it is attached to the wand, the brush spins erratically and most of the time, not at all. The other two cleaner heads that came with it operate perfectly, both when connected directly to the vacuum and also when connected to the wand. I contacted Dyson a week ago and the lady I spoke to said that the plan was to send me a new High Torque Cleaner Head, (despite the fact that the one I have works perfectly when connected direct to the vacuum). But I was told that Dyson does not have any of these in stock. I was asked to ring again in a couple of weeks. This is most unsatisfactory. The package was purchased direct from Dyson UK only two months ago and has only been used for a total of about one to two hours. What do you suggest I do ?

[@dyson]

Hi there, we'd recommend either contacting the Dyson helpline in your country directly, using a live chat service on the Dyson website if available, or sending us a DM via Facebook, Instagram or Twitter/X: @ AskDyson.

[@WinterSina]

LMAO i'm here for min 2:38. i'm so stupid.

[@xanders4773]

I think the lady in the video got a lot of vacuums on her home She should give away the old ones 😂😂😂

[@koolertrek]

One model but several different combinations of attachments depending on I guess where you get it from. 😞

[@dyson]

That's correct - different variants may include different combinations of additional accessories, to meet the cleaning needs of different home environments and users. Check out Dyson.com to see what's available!

[@dannydee9919]

I purchased 2 of these one for the house and one to give to my mom.I never got a chance to use it as the instructions weren't clear, frustrated the crap out of me. So damn annoying that a so called "high end" vac would have the audacity to not have the adequate instructions for the end user. I returned both.

[@meowmeow1733]

No music,.... just awkward silence.....Dyson.

[@sd1604]

TR de V15 farklı renkte. Bugün satın aldım kullanmak için sabırsızlanıyorum 😊

[@dyson]

merhaba, Dyson ile iletişime geçtiğiniz için teşekkür ederiz. Geri bildirimleriniz bizim için çok kıymetlidir. Ürününüzü sağlıklı günlerde kullanmanızı dileriz.

[@sedefcanbazoglu9435]

Mavi olan ürünle mor olan ürün farklı ürünler, model isimleri de az da olsa farklı aslında. Mavi olanın hepa filtresi 0.01 mikrona kadar filtreleyebiliyor, mor olanın ki 0.03 mikron. Mavi olanın kutusundan ekstra batarya çıkıyor ancak Türkiye’de şu an satışta değil sanırım.

[@Kutbulaktab]

Ürün Türkiye ye geldi ama bu rengi gelmemiş ne zaman gelir?

[@Ahnward]

What’s the point of this video when you can’t buy a v15 detect+ literally anywhere?

[@Bwong55]

You can

[@Bwong55]

You can buy it anywhere

[@feistyunicorn1855]

I just had mine delivered.

[@katalinakrew8865]

you just suck at doing online shopping. search harder bud

[@loveurselfilm]

At my place has a dyson stire

[@TigCat790]

Mine doesn’t have a laser switch What do I do

[@aniquetariq2162]

James dyson why did u not make a Dyson V13. Do u believe that 13 is a Unlucky number because if u do why not make a dyson V14

[@LegohenryTV]

Yeah I agree why

[@gussingh3948]

Brand new V15 detect. Tried it out and 10 minutes later the filter warning is on even though the filter is looking brand new !!! Anyone having this issue ?

[@johnmcclane9479]

Yep! Same thing with our new V15 only been out of the box 10mins and got the filter warning taking it back tomorrow

[@georgipartsalev6193]

I had the same issue. Unfortunately, I had no other choice but to send it back for a replacement. Turnaround in Germany was good - less than a week and they covered all shipping costs. Otherwise, it is an AWESOME machine and we love the ease of use and wicked performance.

[@kimberella2105]

Same problem here, they’re out of stock again. Apparently they were only in stock for 5 minutes before selling out so I have to wait for a month for a replacement

[@aniquetariq2162]

Why did u never make a dyson dc10 and dc13. Still believe 13 is a Unlucky number

[@jeevessagoo]

Hi, does the UK modle come with the built-in crevis/dusting tool?

[@Bwong55]

I am pretty sure it does, it comes with a dusting tool but i dont know if it comes with a normal crevice tool or the purple one with lights, maybe thats an even more expensive model.

[@rayansworld2606]

When you release Dyson v13/v16

[@dyson]

Kindly note, we do not know what our engineers are busy working on. We would suggest keeping your eyes on the website and social pages for future updates.

[@reneepren]

How do you hang the wall mount? I hoped video would show me.

[@qasimmir7117]

Use your brain and learn how to do wall fittings like most people who live in houses…

[@felipecuenca2811]

@@qasimmir7117 lmao hahaha

[@clemclemson9259]

first off you need to reinforce the wall with concrete or a laminate beam. everything need to be sanded and level at that point you need to figure out the correct screw size and the option of washers or anchor bots or toggle bolts or wood screws or taco concrete screws. you also need to make sure the mount is level which can be accomplilised with a 100 dollar 4 foot level or a laser level that is from china. once you get that site arranged and secured you pump 2 screws in that bad boy and you can hang the Dyson, your kids your. dog or your husband or wife- its all very simple

[@TheWojoPL]

I did not charge it used it str8 out of the box it had small %battery i think it will do nothijg

[@clemclemson9259]

read the manual

[@LegohenryTV]

With 2 batteries it would Last longer

[@benjaminevers9779]

Is there a little screen protector on the lcd screen pre installed, because I removed a plastic foil. I thought there was a little lip on it to remove it, is that correct?

[@DillonCleans]

Yes. There is a protective film on it that you can peel off

[@rey11able]

Shark NV360 Navigator Vacuum

[@fablan3308]

How long does it take to charge first time

[@kikio2067]

This takes 4.5 hours on all charges

[@شيماءمحمد-م7ض]

متي يتم بيعها في الدول العربيه

[@johnhurrell9312]

this vacuum doesn't work on carpets

[@simon606060]

What happens if you don't fully charge before first use

[@dyson]

It's important to fully charge the machine before using it for the first time, and after every clean. This helps to improve the algorithm's accuracy.

[@BabySpit]

It’s gonna explode

[@Lina4peace]

Shoot, I don't think I charged it fully.

[@belfastvillan]

Just bought one, however how do I set it up once it’s fully charged

[@Qweet_]

you had to watch the video...

[@Zidayn]

More like V15 Defect. Am I right?

[@dyson]

If there's something you support need with, we're here to help, Zidayn 🙂

[@Zidayn]

​@@dyson So far you have been VERY helpful in promises. Used the new vacuum once, it failed. Called support, they ordered me a replacement part. 2 weeks later, no part so I email support who tells me it is back ordered with no eta. So I call support again for another solution. This time you have requested I ship my entire faulty vacuum back to you and you will only ship me a replacement AFTER inspecting the original. So yay... thank you!!!! It's going to be a month before I might have a working vacuum meanwhile you have my $999. Great!

[@smalllim5782]

Yeah

[@smalllim5782]

I never seen that before

[@RR-SF]

Love my v15 but this is probably one of the most boring videos I’ve seen on KZbin thus far lol.

[@realcr1merealcr1me10]

Watching for the fourth time though

[@qasimmir7117]

What did you expect them to do? Dance around the living room with a bloody vacuum cleaner?

[@Maria-tl1lm]

Why do they use those colours, I mean blue, orange, yellow... they should have more neutral options, like silver, grey... so everybody could choose.

[@tealdreams]

So far, I’m the happiest with this turquoise/gold combo out of all of their other color options! My least favorite is all that purple on Dyson products. That to me is hideous, but that’s just a personal opinion. 😊

[@ParadigmUnkn0wn]

*Instructions unclear... now my pronouns are it/its.* The suction power on a Dyson is next level.

[@mahadewiiii]

I wish there was talking 😆

[@rayansworld2606]

It is so heavy and I can’t carry it

[@LegohenryTV]

Dyson numatic international copied you

[@AniOnTour-k5n]

Leider ist euer Dyson einer echt miesen Qualität. Ich habe zwei Geräte und bei beiden bereits nach 3 Jahren funktioniert die Max Einstellung nicht mehr. Ein billig Sauger hält mindestens 10 Jahre. Null Einsicht obwohl das Problem bekannt ist. Wirklich enttäuschend

[@dyson]

@user-ig3jt3rz2v, danke für Deinen ehrlichen Kommentar. Das der MAX Modus nach drei Jahren nicht mehr funktioniert ist merkwürdig. Wir schauen uns dies auch gerne näher an, wenn Du möchtest. Melde Dich dazu bei uns in einer privaten Nachricht . Du erreichst uns über folgende Kanäle: ms.spr.ly/6057iskIR oder unter der kostenlosen Hotline: ms.spr.ly/6058iskIr Tel: [phone] (Mo-Fr 8.00h - 20.00h / Sa-So 09.00h - 18.00h). Liebe Grüße Dyson Team

[@thefireconvoy9930]

Dyson, this is a terrible customer experience! How can you charge so much money and care so little about your customers to not even bother to include accurate clear instructions or videos?! Boooo

[@dyson]

Hi there, We apologize for the experience you had with your Dyson and we will resolve it for you without delay. Kindly elaborate the issue in detail and please confirm the following details: full name, full address, email address, order number and country of residence in DM.

[@TheMrkcl]

I think it took too long that Dyson has invented this perfect model. I am unhappy because after paying a fortune for V6 animal pro at the time it was released, almost in 7 years, they have just developped the basic cons of this machine and now almost at the same price you buy the optimum model. This is not a mobile phone that you could change annually. We buy a vacuum cleaner to use for a long time. I don't understand and associate this marketing strategy with a world wide brand, Dyson. Anti tangle motor head, auto clean dust bin, lighter machine body and long life battery are not the technologies to be developped in many years after the first cordless was released. Sorry.

[@ryanschmidt8468]

Wait you're upset that Dyson continued to innovate, come out with new products, and improve upon their existing products' weak points? Buying a new vacuum every 8 years shouldn't be a big deal. Right now, the V15 Detect can be found for about $700 after tax. That's less than $100 a year, about $8 a month. And, you probably don't need the top of the line; a V11 would likely be fine.

[@ParadigmUnkn0wn]

Does your v6 still work? Based on your statement, I'm assuming it does, so where's the problem? Would you rather Dyson cheap out on all the parts and construction where you *NEED* to replace it every year or two because it broke? Your complaint is literally that, "My 7 year old product still works, but it's not the latest and greatest!"

[@arthurduarte9426]

I hate this vacuum and video. There are too many parts and the video is showing another vacuum. Returning. DYSON sucks

[@ThePC3D]

You never owned Dyson lol

[@qasimmir7117]

I think you’re just a bit stupid. ‘Too many parts.’🤡