Eagle Van Lines Wrecking Our Piano

This clip shows an Eagle Van Lines moving team attempting to move our piano up a single flight of stairs without a proper piano board or straps. This resulted in substantial damage to a corner of the piano as it broke loose and slid off the jury-rigged board and scraped along the pavement. My wife and I finally instructed the team to stop as it became apparent they did not know how to move a piano, had already damaged the piece, and might cause injury to themselves. This should be a lesson to both moving companies and those having their possessions moved that the right equipment makes even the most difficult pieces safe to move.

[@Sharak19]

Man if I had a big expensive grand piano i would not let some moving company move it in the first place. I would call Steinway and pay the extra $400. They usually give a free professional tuning with move, as well.

[@paschalisdegoudis1540]

Pedarsag That's the best thing one could do!

[@ronhendon6381]

Pedarsag you would be surprised what moving a piano can cost. $400 wouldn’t even get piano movers to your house. I’m pricing a short move now and I’m getting priced around $2,800 wish it was cheaper but we see what can happen if they don’t have experience

[@dpz9872]

Yupp. But unlike these idiots your piano is probably worth more than $399 to begin with.

[@h1vemind815]

Actually what happened was that the movers wouldn't let us call piano movers, this video was posted to show the moving company what they were doing wrong.

[@meredithduffy5116]

@@ronhendon6381 I work for a piano moving company and our base price for this piano would be $300. Sounds like you need to shop around more.

[@chevesAC]

As a mover myself for 7 years. You should also know when to say no if you don’t have experience with pianos. These guys were just making a fool of themselves.

[@Hewhodoesntgiveafck]

How many pianos have you moved in that 7 years?

[@blakebauer3539]

I’ve been moving for 6-7 months I’ve done 5 pianos with no problem you just need guys who can lift

[@ruthberesford1198]

It's a ridiculous idea to take something so heavy and awkward UP THE STAIRS !

[@ruthberesford1198]

@@Hewhodoesntgiveafck I REFUSED EVERY PLANO JOB IN 20 YEARS ..... JUST NOT WORTH IT !

[@crimsontide1980]

I've moved maybe 80-100 baby grands, a handful of grand pianos, and a couple concert grands. These guys are just awful. If you're not strong enough to pick it up, tilt the piano up on the piano board and slide an appliance dolly under the board. We always just picked it up by the handles and just manned up and went with it, but just saying there's other ways to not brutalize a piano

[@bilalakbar5708]

at 5:00 she has the nerve to ask "why don't they get piano movers" and his response, "I don't know".......... wow, really???? so it's the movers fault? Cheap corner cutting assholes should have hired piano movers to move their piano. or at least hand her the camera and lend a helping hand or better yet just tell them to stop. At the end of the day recognize the part you're playing in this catastrophe.

[@kentuckykratom9460]

I think she said Piano Boards

[@godhandvoid9795]

@@kentuckykratom9460 uh no lol

[@alexnakib4350]

Here's a suggestion.. Hire a professional piano moving company that does have the right apparatuses because that's what they do for a living. You hired a regular moving company. You know how hard it is to Carry a 800lb+ grand /baby grand piano? Let alone up a narrow flight of wooden stairs? Extremely hard. I work for a junk hauling company and people call us to remove these and act like it's no big deal. You probably chose them because they were cheap. You get what you paid for. You try carrying that piano up stairs. If you're not in the line of work you have no room to complain.

[@Abonanno24601]

Never, never, never have a moving company move your piano. Always go with a company that specialize in moving pianos.

[@revelations420]

Thank God I learned how to play guitar instead. I never have this problem

[@davebugg7648]

However, I've had more guitars stolen than pianos.

[@dpz9872]

I play the Bluetooth, all 4 pounds of it.

[@jrm2383]

Standing there filming them really helps ease the tension

[@ThirdRiver91]

He did good by filming this. Good to have evidence of what these idiots tried to do.

[@amodernphoenix]

But it DOES help his insurance claim

[@katiegrundle9900]

@@ThirdRiver91 i almost died when they said get the kids back inside. were they going to crack some skulls at that point!

[@xuesty9459]

I’ve been a mover myself for 4 years and have moved many. All the companies have worked for have special paperwork declining unsafe pianos exactly this even with 6 people it’s still difficult

[@danedmonds7336]

piano board and that should have never been carried up no stairs that steep period!!!! I've been a mover for 15 years and moved plenty of grand pianos with no problems. they where inexperienced

[@awesomeferret]

I've been a mover for two, and yes, you very much can get pianos up stairs that steep (they aren't abnormally steep stairs???). Winch and ramps, two things that these guys don't have.

[@CoRRuPTeDxxGaMinG]

@@awesomeferret winch and Ramps 😂😂 this guy lmao, put the piano on a piano board place a slider to slide up the stairs 2 guys on bottom 1 guy on bow. It’s simple.

[@tommysmoving]

i don't even think they have a piano board on the bottom. oh the client told them they need a piano board. As a company owner i would be ashamed of myself for calling this a moving crew....get what you pay for

[@stevenbodnar4559]

no customers probably played dumb and let the movers do whatever and they probably even forced them to try to send the thing up the stairs.

[@kentuckykratom9460]

Their is nothing worse when working when you have the homeowners staring you down with a camera... Which I can accept that, just incase something breaks. But when your in the background with a shitty attitude its horrid... These people hired cheap labor. They had multiple opportunities to tell these workers to stop. They chose not to. I don't see any route to have any sorrow for the homeowners.

[@doloresm7396]

Hello! Did you ever hear of piano movers or were they too expensive for you? Only PIANO movers are supposed to move pianos. Good grief. You people and your damned video cameras. Did your wife take piano moving lessons as well? Hey mom, can't you hear your child trying to get your attention. Mommy! Mommy! Put down the camera and take care of your children. Then you should have hired a piano mover, Save a Buck Family.

[@rendermatt]

Feel better now? You're criticizing the owners instead of the movers, really?

[@doloresm7396]

Really? Did you ever hear of incredibly expensive piano movers. If you cheap it that's what you get. End of story.

[@brayjas222]

logos2600 Just on the people alone? Yes if you take that as a separate issue that is a serious distraction and should never be tolerated, a jobsite is no place for children ever, unless they are being trained. But yes these guys shouldn't have tried. But now they know, for sure as soon as they were done and gone they all swore to never try that again.

[@Helloreality101]

If he helps, Eagle is not the only responsible party... He would be partly liable for damages. Smart guy to get a video of the attempt.

[@NN-rn1oz]

This is like hiring a butcher to perform a surgery and filming him.

[@chinobling7213]

no piano board wouldve made it easier..

[@m.scrivner7380]

Yeah I'm gonna say the fault lays with both parties because what else do we know? Who knows if you even told them you have stairs to move the piano up before they took the job, who knows if they told you they could do it, who knows what you're paying them. Context is everything.

[@mt9372]

Where's the earth-shattering ka-boom ? Personally, I would have put the phone down and tried to help them.

[@reyrodriguez5986]

GOOD MOVERS ARE NOT CHEAP...CHEAP MOVERS ARE CHEAP.... DANG...

[@danrivera7309]

Omg. No piano board. I move pianos in Portland Or. all day. Pretty simple with three guys, maybe a fourth for balance to be safe. To that other guy about keys on wrong side. If there is a 90° turn or switchback and the piano is too long or heavy, remove lid and slide it up backwards and pivot on the bell at the turn to make it fit.

[@donaldlove4547]

Anyone with a brain would go to the lumberyard, buy some 2x12, put them on the stairs, put a moving pad down and slide it up. I’m not even a piano mover.

[@LuckyMan-zr6nu]

No a skid board, no straps for the the bottom movers, and no moving blankets on the stairs. This is prescription to destroy or damage the piano. In situation like this we would give a choice to put piano on the main floor, or cancel the move. It's very unsafe and I don't want to destroy my business reputation because we are not a magicians, and we have some limitations what man can and can't do. Or ask owner to show how to move it.

[@jameswilliamstrucking3769]

That’s what happens when you try and be cheap and not spend the money on good help

[@rocketraccoon1976]

Just replace it with a high quality digital piano keyboard and you can carry it up yourself.

[@acgstereoman]

LMAO

[@southbay281]

They are not piano movers at all. The cheap contractor should have never let it happen. Also take into consideration of the maximum weight capacity that that staircase could hold. That could have been a catastrophic failure and bite the contractor in the butt for being greedy.

[@leandrogalvan9389]

Wheres the piano board

[@Johnkb2059]

They wrapped it nicely but they need a piano board

[@werewolveslovesilver8380]

anyone that wants a baby grand piano up a flight of stairs is a terrible person! those are not professional piano movers they are just normal movers.

[@ueatbetteritrainbetter6706]

An appliance dolly would’ve be very helpful 🤷‍♂️ otherwise is a not go reschedule

[@brandonkelly118]

Just get the people who made the piano to move it. Household moving companies are usually not well equipped for pianos (especially going up these many steps) their company probably just said they could with out warning the movers. Next time… don’t record them and fucking help or call it off… at least rhry tried… grand pianos are fucking 600+ pounds and add those stairs it feels like 1k pounds

[@patricksweeney8846]

Professional wouldnt of moved it and told u u need a crane service

[@stuwest3653]

I moved pianos for several years and not once used a crane.

[@e0104889]

I do baby grands with one other guy and piano board up stairs easily. Pad the shit outta of it, secure it to the board and 4 wheel it until time to pick it up. Also, we are much larger than these little fellas. I feel bad for them because they have poor management that doesn't care and will write a check for .60cents per pound and probably capped at $300

[@nickparkin8527]

why tf would they wrap it in cardboard.

[@kevinmoran-ji2zl]

The new normal.

[@julioespino7112]

Total damage .60 cents per pound 800lbs×.60 $480 Get professional piano movers please

[@valentinhernandez8095]

Customers don't think much like honestly common sense

[@joeyjohnson6902]

How about.... You NOT have a piano put on the 2nd floor.

[@dragorn3212]

There's only 4 guys moving an 800 pound object, so instead of just filming and backseat driving them maybe put the phone down and help instead of being a rich snob

[@ПеревозкасейфовпианиноСамара]

Это кабинетный рояль разобранный - вес около 250 кг (мы вдвоём переносили кабинетные рояли).

[@markm2984]

Trust me is gonna keep rolling down on them Cuz of how steep it is the more u hold it the more u break ur back is a high steep so u can pretend u can 2 hold it or just take it at once in one push

[@kalvinjiang5378]

Using Run Run Moving Company.

[@valentinhernandez8095]

Plus the customer talking like they no wtf if they really did this wouldn't of happen if you know you can't afford piano movers don't expect movers to take it all the way up there way to dangerous I would of said we can't do it due to obvious reasons and it's not safe.

[@markginno2280]

1st of all who ever wrapped it up did a poor job ....it should of had been wrapped better w shrink wrapping on it 2nd of all ther shooting up back wards w no real paino board and i cudin tell but a refrigerator appliance dolly wud of done the job and put the big guy at the end of it and the other three guys pushing it up would have done the damn thing maybe one more man would have been good that's all I got to text...

[@biobiobio7777]

Seeing it drag on the ground...oh god it hurts!

[@catlover3725]

If that was my piano I would tell those movers to just put it down safely and I would callprofessional piano movers that know what they are doing and how to do it! And I do own a piano.

[@bfg9000d1]

Just use a come along and call it a day

[@dlayski]

I get you paid them, but step in and fucking help them??

[@SuperMatrix59]

why couldn't they bring it through the front door

[@bestinbrowardmovers3247]

That why I moved with Best In Broward.

[@el-hp1lj]

i bet those guys quit when they got back. easier ways to make a living without people putting added pressure on you video taping

[@dcwrangler2628]

Piano board + refer dolly = easy up stairs

[@jwhy12]

Haha they were trying to push it with the keys facing down. Even with a piano board you would still need two slightly strong people with the right technique and it would take 5 min to get up those steps

[@pathayes782]

You always move a piano up the stairs keys side down buddy. A piano board has a heel on the key side to protect the keyboard when it's angled to take the steps and the piano board sticks out on the top end so you can get leverage to take it up the stairs

[@verolopez7690]

Instead of talking go help them

[@ericlakota1847]

I feel for movers that should realy be costome move the fact you tell then and they keep trying is stupid

[@kennethharvey1884]

STU@@@ people why would you want a grand piano upstairs anywayz….

[@charlesreed6460]

Need a piano board and more men

[@luly2369]

why is it so heavy

[@kristopherdetar4346]

The cast iron plate that holds all the strings on average weighs between 200 to 300 pounds by itself. The case the plate sits in weighs another 200 to 300 pounds depending on size and content of the wood. The piano key action weighs about 50+ pounds. The lid can be another 30 to 45 pounds. Going up hill adds more difficulty to the movement of the object. These movers have had no training in moving a piano. I would have told them to stop what they were doing if I was the owner.

[@luly2369]

ambulance girl of course I know its gravity, duh.. I was asking what could be inside of it, but someone answered that question.

[@243wayne1]

Luly- Well, it's like this... You see Luly... IT'S A PIANO. Class dismissed.

[@luly2369]

stupid idiot

[@pinkizhott09]

it's not just a regular piano either, it's a grand. it's over 800 pounds because of the sound board. our concert grand is almost 1,300 pounds

[@anthonythompson4705]

There's a special place in hell for customers that say move the piano upstairs and instantly start recording you and critiquing your work

[@gamemylifeaway1112]

indeed. at one point she said "this has happenned too many times"... and they keep doing it and keep moving. im a mover. i just dont do pianos. there's specialized companies for that. we move household goods not concert hall equipment

[@slimjim340]

I was a piano mover with the movie company. Every time I had a piano I knew it was going to be difficult as I watched this video I felt great fish sympathy for the men tried to get it upstairs

[@robswan4170]

You have to much time on your hands

[@dalemiller5893]

Being a x removalist iam sorry to say these unskilled whoever guys need a lot of training it's a hard call especially when the clients are giving you the shits 😂

[@dudley5658]

Agreed. She should have to see her gyno if she wanted her camera back.

[@trainwreck9804]

Looks like what happens when a customer cuts corners and can't afford a house for a piano like that or afford PIANO movers. Should have done it yourselves with your wives help and your cheap negative attitudes.

[@243wayne1]

Exaaaaaaaaaaaaactly...

[@craig853]

Yes, get off the camera and lend a hand. That would have been more helpful than the two of you yakking. @@243wayne1

[@alexnakib4350]

Exactly what I said and didn't see your comment until after I left mine but that goes to show you people with common sense agree on the same thing.

[@bigrigJim]

BINGO !

[@gniteirene.]

Hire a piano mover then lend a hand, talking about common sense. Lol, only problem here is these piano movers aren't qualified for this job

[@jgrubbs2891]

This isnt in there defense... BUT why the fuck do people move HEAVY ASS SHIT upstairs? Even with proper equipment its still SUPER FUCKIN HEAVY!!!!

[@topshelfjunkremoval8912]

Wow this is old but I wanted to comment anyways. I own a junk removal company. We also do moving. Currently, I’m trying to focus more on moving than I have before. Here are my thoughts: No. We have been in a few situations where a customer is pushing us to do something, try this, try that, it will fit. Personally, I’ll refund them some of their money and refuse. We don’t do pianos. Even if they can get it, it’s not worth damaging the item or property. Most importantly, my back is worth more than $500. Pianos should be subbed out to a piano moving company with a special jack. Anybody who comments saying “real movers do this or that.” Real Movers will not forcefully relocate anything that will cause even the slightest damage to one’s property. No legitimate company would have tried to do this in my opinion.

[@tone1132]

why didn't the owner just get piano movers?

[@christiandrescher6609]

Because a real moving company knows how to move them.

[@PianistTanooki]

Christian Drescher No, they don't. They know how to move large, heavy things, not pianos specifically. There are certain "pressure spots" of pianos that people need to be aware of, and moving pianos the wrong way could easily damage the instrument. Piano movers know this, regular movers who just lift heavy shit don't. It's kind of why piano movers exist… not that hard to reason.

[@stevenbodnar4559]

@@christiandrescher6609 yeah but a real moving company is going to charge $1500-$3000. Owners wanted to cut corners like others are saying. Owners need to read their contract too because the movers are not liable for damage. If the owners knew what needed to be done they may just be trying to scam the company, maybe they also have insurance/warranty and wanted it broken so they can get a free Piano (worth hundreds of thousands). Definitely looks to be a pain in the ass client.

[@meredithduffy5116]

@@PianistTanooki this exactly. I work for a piano moving company and the number of calls we get from people whose furniture movers either couldn't or refused to move their piano is astronomical.

[@jameshaunroth5091]

the moving company im at moves All pianos w no problems, these guys look like summer help

[@albepraroj3670]

It's your fault for not hiring pros

[@emilioalonzo579]

As if this line of work isn't already hard enough, and then to have you people just watching anticipating some fucken miracle out of the smurf family with improper equipment..some customers are annoying af

[@adamsardella981]

LMFAO...Yea bud. Moving is super hard......

[@asylumofnightmares8250]

they’re being payed to do a specific job and they’re doing it incorrectly and damaging people’s EXPENSIVE items in the process. this one’s on the movers.

[@miken6835]

I work for a professional moving company this guy and his wife had completely unrealistic expectations. That is a baby grand piano it weighs about 800 to1000 pounds with the legs off. Most companies including the one I work for do not cover damage caused by trying to move pianos of any kind for this reason. Even using a piano board you would need guys on each side evenly carrying the weight, and the piano must remain level. Attempting a carry up the stairs like that without damage to the stairs, the piano, or injury to the movers would be completely unreasonable. I have no doubt the guy in charge explained it was impossible without hoisting equipment, and I am sure the guy holding the camera said "Well it has to" a response I have heard so many times when a professional such as myself tells a customer the furniture is too large, the hall way too small, door way too thin to fit your item in the room they want it in. Sometimes it is easier to try to appease these demands rather than deal with this guy refusing to sign the paperwork at the end of the move.

[@seanjackson726]

Pianos just suck in general moving. I work for a big moving company as well and every time a piano arises the customer excpects everything done with no damage.. But yet they wouldn't help move a 1000lb piano

[@michaelarmstrong4556]

We moved a baby grand up a flight of stairs that had a turn in it less than a week. 4 men, appliance dolly with the rubber wheels taken off and cardboard taped to the stair-side of the dolly, and a piano board. It can be done, but it's a fuckin nightmare.

[@Justcruzinn]

+Michael Armstrong I work with a big moving company down here in boston, & we always charge a 500 fee on pianos, we moved so much pianos around Boston at one point we charged 500 extra for each 250 pounds extra, NO WAY I'm killing my workers & except nothing in return. ..hate when customers misunderstand that

[@sodamncrispy1]

You could do it if you were any good. I've move concert grand pianos up stairs that are 8 feet long and about 1300 lbs so a baby grand is cake

[@miken6835]

Let's go ahead and give this asshat a medal.

[@PPGaramone]

I would’ve dropped it off at the garage and been done with it. It’s here isn’t it.

[@pianotrends]

Lesson learned I'm sure. Professional Movers are worth the fee when you consider the cost of replacing a valuable instrument. Two guys and pizza is no bargain when you need two or three guys that know what they are doing with the right equipment. Believe me the movers are not getting rich charging a few hundred dollars for doing it right.

[@KoriLinae]

I cringed watching this. We have always hired piano movers to move our pianos.

[@jrm2383]

Owners really expect them to take that up a flight of stairs? Insane

[@asylumofnightmares8250]

that’s how the movers were trained to do it. that’s how all pianos are moved.

[@ThirdRiver91]

Owner just wants the piano in his new house. It's up to the movers to decide on the method. These movers are just stupid.

[@MaybeDay4]

Movers are trained to do this. These guys didn’t know what the f they were doing. Two guys just standing there watching the other two doing the lifting which was just disaster.

[@meredithduffy5116]

@Asylum of Nightmares this definitely is not how all pianos are moved professionally lol

[@slimjim340]

I agree. It also look like there was a ninety-degree turn on a landing. They should have had it on a piano board I have move pianos as a professional van operator my biggest piano actually was a concert Grand. They are the hardest thing to move. Pianos like this normally take an hour and a half to move safely and looking at this piano oh, I think a minimum of six men to move it

[@vladivanov3218]

To begin with a piano of that size and weight should have a bigger team of four on deck. NOT TO MENTION they are going upstairs! There are piano movers who specialize in this. Making a moving company look bad because of their attempt to do you a favor is unfortunate to say the least. Pay a bit more, get the job done right.

[@joelweber3462]

That piano is really quite small, actually

[@meredithduffy5116]

If the movers are professional piano movers, this could be done with two people

[@CoRRuPTeDxxGaMinG]

@@meredithduffy5116I’ve said that to people 😂 they don’t understand it’s not hard with the right equipment. (Piano mover for 6 years)

[@tommysmoving]

i met they took the company that provided the cheapest estimate.

[@gjoe51jg]

I’ve been a mover for 20 years, 11 of those I drove for Bekins,United and North American.... I would’ve strapped that piano on a piano board and then strapped THAT to a reefer dolly... that piano would’ve been up on the 2nd floor in 15 minutes, 3 men and damage free..... just saying...

[@slimjim340]

As a mover with United Van Lines oh, I have moved many grand pianos including one Concert Grand what a bitch. I absolutely agree a piano board strapped to a through frigerator dolly would have been the way to go

[@jujinz]

Want your movers to make mistakes and break stuff? film them as they’re working.

[@06jlevasseur]

That's why you pay professional piano movers.

[@OsamaThizzladin]

Shame on the entitled customers. Instead of critiquing the movers,go help. It's YOUR piano.

[@southbay281]

im a normal mover above average moving coorperate accounts moving house hold goods worth 100k+ in most cases. I would know off top that my team shouldnt attempt something like that. pro piano movers are the best solution and in worst cases they would consume the liability. if your not 100% sure it can be done then dont do it. dont risk injury because most movers insurance for health or whatever benefits consist of'" walk it off" lol.

[@Hexen138]

Was captain of a 2 man piano move and the customer was moving this piano from the 2nd floor of the old house to the 2nd floor of the new house. After 2 hours of fighting stairs and small hallways we finally set the piano in the spot he wants. Finish the job and right before we leave the customer says "I don't know if it fits the decor of the room, I might just get rid of the piano" man I was so pissed when he said that. Even though we got paid for the job it just felt like wasted effort.

[@unsuppressedspeech4946]

Good work and don't worry about what that customer said you did your job and finished the task.

[@gabebourgeois8964]

You get what you pay for. Shouldn't have been cheap and used your movers. Instead hire a 3rd party or people who know what they're doing.

[@natewoi4119]

that dude needs some pants that fit wow

[@franktank1744]

In the 10 years I’ve moved I can honestly say that moving a grand/baby grand upstairs is one of the hardest things to accomplish

[@HaveAGoodDayFk.U]

Not when you work with nothing but huge Tongans and Samoans. Lol they make it look light.

[@crimsontide1980]

for me it was a 2 day office job moving 3 whole floors of a building. When we got to the unload, the service elevator was tiny and we had to haul just about everything bigger than a stack of boxes up 3 flights of steps to the 3rd floor, including 45 fireproof lateral file cabinets. Each one I believe was around 1100 pounds. I hated my life for the next 7 or 8 days, was sore as shit for literally a week. That was back when I was young, don't think you could pay me enough to do that shit again!!!!🤣🤣🤣

[@biggc7354]

@@crimsontide1980dude fuck that

[@seanjackson726]

This moving company is a joke.. Baggy pants ..gangster shorts.. What the hell happened to dressing presentable .i would of told them never mind

[@gjoe51jg]

Sean Jackson you’re ABSOLUTELY right, when I worked for United there was a sign in the dispatch area that read”Homeless can wear whatever they want.... you WILL wear your FUCKEN uniform” They wouldn’t send you out to work if you weren’t well groomed and presentable.

[@06jlevasseur]

I move pianos professionally. You need a full grand board for these moves. The board should have nylon runners to ease the slide up. One guy on top with straps and two on the bottom pushing by count.. This is a cluster F.

[@hypermatrix8999]

Why the fuck are there 51 thumbs down and only 61 thumbs up for this video? These guys clearly don't know what they're doing...and damaged property while attempting to do so. How on earth does that get a thumbs down? If the movers couldn't do it, they should have just said we can't do it. Simple as that. They clearly don't have any experience moving pianos.

[@lunasmovingcompanymovingst6152]

Moving pianos up a straight flight of stairs is a very easy thing to do. There are a lot of things here that are making it impossible to move. The lack of timing and coordination between 4 guys here is comical. The two guys up top are lifting up and making it heavier for the 2 guys at the bottom. The two guys at the bottom are pushing from the top, making it heavier for the 2 guys up top. How a piano slides past a piano board lip... that's impossible. These guys most likely have a home made board. We see it all the time. A board is designed with a lip on the edge for a reason. It will never separate from the piano if it has that lip. We make our own piano boards with an angle cut in the end. This makes sledding up to the next step a breeze because we dont have to lift up each step. Just push/pull and slide. Sliding directly on steps is just wrong. 1. You can damage the property. 2. FRICTION. We always fold blankets and provide 4 layers of floating/padding the entire way. We always communicate when pushing and stopping to regain our footing. In fact this way is better than using stair climber dollies. Weight is spread on a sled. Meaning that many steps are supporting the pianos weight. A stair climber will put the entire weight of the piano on each and every step. Some cant handle 600lbs on the edge of the step. Only 3 guys are needed here. 4 Sometimes gets in the way. My best advice is to hire piano moving companies to move pianos. Generic movers do not have the skill and usually lack the right equipment. Even that blue plastic dolly isn't the right dolly. Those black wheels are not up to standard.

[@cameronhughey390]

"maybe we should hire a piano mover". No kidding. Maybe you should have hired a proper moving company in the first place. Let me guess - you went with the cheapest quote. You get what you pay for.

[@TenderTrap86]

A few thoughts: Moving any piano up or down a full flight of stairs goes smoothest with professional piano movers... The company should have declined to move the baby grand and referred them to piano movers... The crew lead should have had the awareness to respectfully tell the customer they just can't do it without damage and called his office for backup to do later in the day or another day with enough guys... Comments are critical about the customer, but I guarantee he at least mentioned the piano and the staircase during the estimate and the company said they could do it. It's a tough spot for a crew lead to be in, but it's better and safer to wait until there is enough manpower... The piano is not properly secured to the piano board and I would have tried one man on the top holding the board and three on the bottom before notifying the office and the customer.

[@ericjohnston2535]

what kind of idiot asks for their piano to be moved to the second floor on a shitty staircase?

[@sarahdahm7722]

That was hard to watch. Reminded me of the final Seinfeld show where the cast is just standing and watching a robbery take place - taping it and doing nothing while knowing something's wrong. Both parties are at fault - movers for not backing out of the job they put before the object they were moving, and owners for seeing there was a problem and not taking responsibility by investing in a piano mover.

[@erwinlommer197]

There is nothing wrong with recording it on video. That's your proof if the piano gets damaged. As for the guy filming it is not his fault if he wants a piano moved and these people said they can do it. Your whole logic is not logic at all. It is the responsibility of the movers to be able to do the things they promise. Not the customer's responsibility to be able to tell the movers how to do their jobs. Jobs they had promised to know how to do.

[@stevenbodnar4559]

you have no idea what you are talking about - go back to the kitchen

[@99xara99]

@@erwinlommer197 Yea there is something wrong. They were just watching their piano being slowly killed for 5 minutes straight. They obviously and visibly couldn't do it nor knew how to handle a piano. I would've interfered right away, told them to stop, and then hire a piano moving company instead.

[@dpz9872]

Congrats on taking the lowest bid, did you also take the "free" 15¢ per pound insurance ?

[@jayshaman8151]

Me and two of my associates move these all the time. A couple weeks back, we moved a big one up three flights of stairs into an apartment. These guys have no technique and are lacking the brut strength needed for such a task. We move families entire homes and yes pianos too. These guys with all due respect are amateurs. I'm sorry for your damages.

[@stevenbodnar4559]

you shouldnt feel sorry for these scammers. the owners are full of shit.

[@HaveAGoodDayFk.U]

You and another guy moved a baby grand piano with just a piano board straps and no special equipment? Hmm, cool story bro.

[@Cartello_Diamante92]

Specialty items such as pianos need piano movers or strong movers with the right equipment. Piano bored, ratchet straps, pads, shrink, is half the battle! The walk boards would make it too steep they shouldve backed the truck to the stairs and had the piano done up the right way and eliminated half the stairs. Pianos can range anywhere from 200-1200 pounds! Ive carried baby grands with 2 other people up 2 flights of stairs and it never gets easier but it helps with the right people amd the correct equipment!

[@jaded2424]

If I was in the business of moving people. I wouldn't even take a job that required moving a piano. Those bastards are heavy.

[@stevenbodnar4559]

what about for 3k? ;) theyre a pain in the ass but pay is solid!

[@MrToddles38]

As a professional mover, we are the piano movers, they just weren't prepared, the customer has every right to video tape, he probably paid a lot of money for his families relocation, and he isn't obligated to assist, nor should he, because he is not insured. They both showed concern for injury and put a stop to it before anything else went wrong.

[@chinobling7213]

no piano board wouldve made it easier..

[@dylansanterre9137]

What the hell are these guys doing? LOL

[@keving.b7625]

2 guys with a real piano board and experience no prob

[@stanleysharp4578]

2?? That’s about 350 pounds each at least. You’re a fool. No one would do that with 2 guys

[@crimsontide1980]

​@@stanleysharp4578 it can be done but I agree it's foolish to have to do this with 2 guys. I did it once when we took a run out of town, tried to tell the owner we needed a third guy to go with us and he said we just needed to handle it. But to be fair it was a straight staircase with carpet so we just went one step at a time and took our time, didn't have to worry about mangling the steps since there was no hardwood

[@awesomeferret]

Professional mover here, all these guys needed was a ramp. Wow. So stupid. The uploader isn't free either though, you know that your piano wasn't "wrecked".

[@TheLifeGiver]

Ya have to push from the bottom area of the piano not the top. It'll just pin it with friction if you push from the top.

[@TOROG13]

Why don't they just get a piano company 🙄 Me: why don't you just put it downstairs 😒 😐 😑 🙄 🤣

[@devinnovak4781]

1st issue as the customer said is they need a piano board. 2nd issue the guys on bottom are pushing on it way too high. They gotta get low put their shoulder into it and drive. 3rd issue is the customer chose to record and watch this fiasco instead of stopping it and calling a more experienced company at moving pianos.

[@jaredcarr8635]

Yeah you sitting there recording them doing a almost impossible move just shows what kind of people you are

[@brendanmichel5313]

Most furniture movers aren't qualified to move these. I've been a mover, and I've worked for piano movers. You should have hired pro piano guys, this outcome is predictable.

[@MoversOnDutyUSA]

Were they really trying to move that baby grand piano up the stairs without a piano board? Not all moving companies know how to professionally move pianos but these guys would not have even been able to move a dresser. Next time research who you are hiring beforehand, please. #Fail