Ecwid Review - Is it any good?

In my updated Ecwid Review, I will be going through the platform to see if it is a good option for ecommerce businesses?
If you would like to try Ecwid for yourself, you can do so by clicking my affiliate link below (it helps me out but doesn't cost you anything):
www.ecommerce-gold.com/ecwid
Unfortunately, I haven't been able to cover everything in this video as it would just go on and on (and I think 25 minutes is enough anyway!) so if you would like to see more of things such as Ecwids features, you can do so by checking out my full written review on my website using the link below:
www.ecommerce-gold.com/ecwid-review/
As I mentioned in the video, I will be looking at 7 different sections for this review, plus one bonus section and you can see the timestamps for these below:
00:00 Intro
01:10 Pricing
02:45 Features
07:51 Ease of Use
10:52 Themes
14:41 Store Management
19:30 Support
20:36 Hosting
21:50 Integrations
23:09 Final Thoughts
I hope you found this video helpful and if you did, I would really appreciate a like on the video and if you would like to support the channel, you can do so by buying me a coffee using the link below:
www.buymeacoffee.com/ecommercegold
We also have a Facebook Group where we discuss all things ecommerce and you are welcome to join: groups/ecommercegoldgroup

[@EcommerceGold]

If you want to try Ecwid for yourself you can do so by clicking my link → www.ecommerce-gold.com/ecwid and I have done a full tutorial video, which might be helpful kzbin.info/www/bejne/iIDPqJ2np5utkNk

[@allanep9gaming408]

My friend and I are looking into adding an ecommerce store to his existing website, and all the integration is amazing. Thanks so much for helping me choose ecwid

[@EcommerceGold]

No problem and glad it was helpful, if you sign up to Ecwid, it would be very much appreciated if you went through my link www.ecommerce-gold.com/ecwid as it helps me out a lot and wishing you success with the new venture.

[@principle21system76]

This was very good information. Thank you!

[@EcommerceGold]

Thank you, hope it was helpful.

[@erikaoncon5153]

Thank you for your time and knowledge

[@EcommerceGold]

Np problem, hope the video was helpful

[@harrykekgmail]

Clear and concise. Thank you

[@EcommerceGold]

Thank you and I hope it was helpful.

[@nastiachernaya696]

Really helpful and good explained! Thanks!

[@EcommerceGold]

Thank you, glad it was helpful

[@the_night_sky777]

Just found your channel and subscribed! Than you for the great videos!

[@EcommerceGold]

Thanks for being my 7,000th subscriber :)

[@NirHason]

Thank you for the effort! it was really helpful !!

[@EcommerceGold]

No problem, glad it helped.

[@MrImpeccable_GY]

Very helpful 👌 I've recently started to use Ecwid, and it's really good 👍

[@EcommerceGold]

Glad it was helpful :)

[@cooperscreditconsultingint6792]

Thank you!

[@EcommerceGold]

No problem :)

[@Neonapi]

Thanks!

[@EcommerceGold]

No problem!

[@juliaaspiredbiz824]

thank you for detailed review. I want to ask if we can customize the field to allow upload file by customers during checkout, as well as selecting a category from a dropdown field? ANother thing is, can we setup multiple upsells in the same checkout form?

[@EcommerceGold]

I haven't seen a field option for a file upload in the checkout but you can create a dropdown menu and you can show related products in the checkout.

[@WALKINGTOURTV16]

I'm from the Philippines, I wonder if payment/local shipping options are available

[@EcommerceGold]

I don't know, best thing to do is sign up for their free plan and check it out for yourself.

[@kelvinlam1875]

Hi, I m on the free trial, however there is no theme to choose from?

[@EcommerceGold]

Hi, if you check out the themes section of the video (11:02 onwards), I cover the 'themes' that are available in Ecwid.

[@kwonderland9509]

Thanks for the video! It's super helpful! I have one question, if I add my existing wix website to my ecwid account, which site will be hosting my website? And will ecwid be handling accepting payment in my website? Hope you can answer me! Thanks in advance!

[@EcommerceGold]

No problem and I'm glad it was helpful. You can't add Wix to Ecwid, you add Ecwid to Wix and then your main site is hosted on Wix but your product pages and checkout will be hosted on Ecwid and Ecwid will be handling all of the payments.

[@kwonderland9509]

@@EcommerceGold I understand! Thank you soo much for responding!!

[@lovingbritt]

@@EcommerceGold omg thanks 😊 that's all I need to know

[@eugeniocarmo395]

Hi Paul. Any Ecwid improvements in 2022? Is SEO features and bulk product management still the same?

[@EcommerceGold]

Hi Eugenio, there has been some improvements, they now have a bulk product manager which is very good and a new theme customizer. SEO is still the same though unfortunately.

[@EdnaBlossoms310]

Do you know if you can list an item as preorder?

[@EcommerceGold]

It is a feature that they are working on at the moment and hopefully will be available for all stores in the future.

[@timbigger1731]

Hi Paul, with the Ecwid site builder, does it allow you to add other pages apart from the store to your site, for instance, an about us page or similar? Best, TIM

[@EcommerceGold]

Hi Tim, there are five pre-set pages you can add to the ecwid site builder which are Privacy Policy, T&C's, Shipping and Payment Info, Returns Policy & About Us. You currently can't create any pages other than these though

[@timbigger1731]

@@EcommerceGold Thanks Paul, I think it would probably do. Sorry to tear you away from the sunshine!

[@EcommerceGold]

No problem, I wish I was outside enjoying the sunshine but I've got work to do unfortunately, hopefully will catch some rays in a bit! If you do opt for Ecwid, it would be awesome if you could go through my link www.ecommerce-gold.com/ecwid.

[@jordanwhite1420]

Since Wix does offer e-commerce/business sites, what would be the point of integrating Ecwid into it?

[@EcommerceGold]

It could be because Ecwid may offer a feature you need that Wix doesn't or you may prefer using Ecwid for ecommerce than Wix.

[@jstenberg3192]

Major issue...last I checked the POS system wont work on anything but Apple. Anyone know if this isnfixed or is being fixed?

[@EcommerceGold]

Have you contacted Ecwid about this?

[@user-er7is6es2f]

Hi, I have an existing domain in wix ( a website). Can I transfer it to Ecwid? or I don't need to. I can just integrate their features? Thanks

[@EcommerceGold]

You can use ecwid with wix via an app

[@AGSA5]

I need help with the cover image section. When I previous added an image into it and published, the result looked nice from my website via looking from mobile and desktop. And then, when I have decided to delete it and edited a new image and 'save and published it', the image is tremendously zoomed in looking from mobile. Desktop is fine. How can I solve this problem??

[@EcommerceGold]

It sounds like you are on the new editor, which I am still waiting to get access for. Best thing to do would be to contact Ecwid support and ask what the ideal dimensions are for the cover images as this could be the problem.

[@AGSA5]

@@EcommerceGold I have tried but I have to pay for the chat support thingy which is dumb. But thanks for replying! Subscribed!

[@EcommerceGold]

You could always just drop them an email at [e-mail]. Thanks for the sub.

[@sleepmares]

What about automatic invoicing, accounting etc?

[@EcommerceGold]

Ecwid does have apps that link to accounting software.

[@mina.nillgoon3728]

Hi there ,Do you know why when I built my website by Ecwid and have changed all details in template but when press (View Store ) then show me just original template whit out any changes in it? I tried several times and changed all formats and saved but show me original things. I do not know what is wrong in it thank you for answering me

[@EcommerceGold]

Hi, have you clicked publish in the editor? I haven't experienced this myself and would recommend reaching out to Ecwid support as they will be able to tell you what is going on.

[@mina.nillgoon3728]

@@EcommerceGold No I have not published yet if I click publish then my website should be ready all details ,right? no one answer from Ecwid support

[@EcommerceGold]

You need to click publish to save any changes you make in the editor.

[@jacquelinerogers2997]

I like Ecwid except that it only offers customer review apps.

[@jordanwhite1420]

Concerned about your comments regarding EcWid's SEO ---- "not that great"?? Since good SEO seems to be a necessary factor for people finding you and thus making sales, shouldn't this be a deal-breaker, or is there an app to improve the SEO? Bottom line is that either a site can help you receive sales, or not. Which is it?

[@EcommerceGold]

It's only a deal breaker if SEO is your main marketing strategy, if you are just doing social media marketing, then SEO doesn't really matter. Plus Ecwid is primarily designed to be integrated with other platforms, rather than being a stand alone ecommerce website builder and other platforms such as WordPress are very good for SEO, so it doesn't matter if Ecwid itself isn't good for SEO as it is being used as a checkout.

[@chicagobeastthebeast4494]

I have a question when you upgrade to the bussiness plan for unlimited products do they provide you with products or do you have to have products to load to site

[@EcommerceGold]

No they don’t provide you with any products, Ecwid is an ecommerce platform not a product supplier.

[@travelisfun5689]

@@EcommerceGold I sure wish I would of seen that comment last night I just canceled the service I did try it out out however I didn't like it there advertising is misleading 100 unlimited products I assume that's what I was getting however it was not and the platform is not user friendly at all I think it's a big pain in the a## I have however found a much better platform and that's called Silvia dropshipping store

[@EcommerceGold]

I'm not sure what you mean by 100 unlimited products? Did you think that Ecwid would provide you with products to sell? I think Ecwid is a user friendly platform, especially when compared to others but we are all entitled to our own opinion.

[@travelisfun5689]

@@EcommerceGold yes I thought they would provide products the business plan says unlimited products that's what I thought I was getting g and I do agree it is friendly to an extent but always needs room for improvement I just thought it was better then what it was

[@EcommerceGold]

No, ecommerce platforms like Ecwid, Shopify and Bigcommerce allow you to build a website from which you can sell your products and the unlimited products means you can list unlimited products on your site but you have to find the products yourself, either from suppliers or wholesalers.

[@keepupwithsteph1556]

Can I use ecwid in Nigeria

[@EcommerceGold]

They have payment options for Nigeria, so I would say yes.

[@7thmarketingmediagroup898]

I start my online store but I still can't receive my first payment want I need to do

[@EcommerceGold]

Do you mean your payment gateway isn’t working or you haven’t got your first sale yet?

[@ogechiezigbo1810]

@@EcommerceGold me too no first sale yet. Help! I chose a business plan and also use Google ads

[@EcommerceGold]

Sorry, I can't offer much advice as you need to develop a marketing strategy. Who is your target audience? How can you reach said audience? Why should they buy from you? What are you doing to convince them to buy from you? Marketing is a constantly evolving process and without a plan, you probably won't sell much and it also takes time, a lot of trial and error and some money to run/test ad campaigns in order to start getting sales.

[@CamilaZavala]

@@ogechiezigbo1810 Start creating relevant content and keep posting consistently! Eventually move to promoting online and promoting the oldschool way (flyers, business cards etc)

[@fukkenPavlo]

algorithm gang

[@yomommastupid]

it looks good but it is by far free....free account is limited to 10 products...other premium accounts I find too expensive per month...

[@gladiatormechs5574]

Is it still 10 products for free... or did they change it to 5 now.

[@EcommerceGold]

They changed it to five a few months ago

[@gladiatormechs5574]

@@EcommerceGold Thanks..... dam it.

[@MrCristisz]

Hi I'm new here can you help Us build a Ecommerce from scratch?

[@EcommerceGold]

Hi, no I don't build ecommerce websites.

[@MrCristisz]

@@EcommerceGold HI thanks anyway keep it up!

[@davem3325]

Ecwid is Ok until you need to ACTUALLY process an order!!! Ecwid does not allow you to BUY and PRINT Shipping Labels! You have to use a 3rd party shipping app!, very disappointing! Ecwid also does not do international currencies! you have to pay for a third part app to show correct currencies, Ecwid also does tell you what taxes are charged internationally, and that YOU have to collect taxes on behalf of every country you ship to and SOMEHOW pay those collected taxes back to the TAX DEPARTMENTS of each county separately!!!, there is NO Information of any kind regarding collecting taxes and how to pay it back! And yes, I am an ecwid business user, it taken 3 months to set up my store ! and I only have 15 items!!!!

[@EcommerceGold]

Hi Dave, shipping labels are usually purchased via third-party apps such as Shipstation rather than directly from the platform, this gives you flexibility to choose who your shipping partner is and tax is the responsibility of the website owner, not the platform and this can be a big headache when selling internationally. From what you have said, it sounds like an ecommerce marketplace such as Ebay or Amazon may have been a better option for you than building a standalone website as things like shipping labels can be bought directly.

[@davem3325]

@@EcommerceGold Hi Paul, Thanks for replying so quickly! Ebay or Amazon are not suited to my products, I design and manufacture my own products, I only sell to business customers, not retail, so that why amazon or ebay or similar aren't suited, as they take to much "CUT", also I don't need to mass market to the 'regular" retail channels ( it seems most ecommerce software is targeted at clothing and gifts), will be relying on direct marketing techniques( but this isn't my problem yet), my industry is very small and specialized. My point about ECWID is it incomplete, for example, why does it have any order processing features when its not providing the shipping labels? They do provide label printing for USPS only for the USA, so they have all the code in the software, so I cannot see why they cannot allow the use of this functionality for other countries and any shipping company you choose! regarding taxes, I have not seen much information regarding this subject, ECWID says it calculates all the taxes automatically, but i am yet to see where this info goes, it must be carefully recorded so I can keep track of it, and make arrangements for paying it back. It would be nice if the credit card companies did this automatically for us? There is also issues with international shipping compliance, you have to register in every countries TAX OFFICE you deal with and somehow record this somewhere. you also have to deal with customs and supply COMMODITY CODES, this is a tricky area.The thing is, Ecommerce (at least for international) is advertised and marketed as if it's easy, but i have not seen any software that deals with this. I am however EVALUATING SHIPSTATION today!

[@EcommerceGold]

That makes sense why Amazon or Ebay wouldn't work for you. With the shipping labels, it is unfortunately not just a case of having the code but setting up integrations with the shipping companies like USPS, FedEx, DHL to make sure that their system and the ecommerce platforms work together and most platforms that offer integrations will only have a small selection of most popular shipping companies where their largest customer base is (Usually the USA!) and sometimes using a third-party app can actually be a better option as they partner with more shipping companies. Some customers also don't require shipping labels to be available directly on the platform as they may use third-party order management software etc. With regards to the taxes, is it not possible to customise the order exporter within Ecwid so that you can see what taxes were paid on each order? Just a thought as I know they offer a few options in the order exporter. International ecommerce is most definitely not easy! It is one of the reasons I stayed well away from it as dealing with domestic taxes are bad enough, let alone ones from other countries.

[@davem3325]

@@EcommerceGold Hi paul, Thanks for replying! What sold me on ecwid, was it had AUSTRALIA POST (For local) , and a DHL Plugin ( for international), I have account freshly set up with these two companies and even that process took weeks! It Appeared to me that all i needed was to enter in some basic info, API key etc into these two "PLUGINS" and away i go, but they only offer calculated shipping costs, which is great, but I need to order the labels and print them. Its ok I will get shipstation working today, as we still have a lot of ORDER PROCESSING TESTING to do, Ecwid did respond back to me about this problem, and they said they will probably add more label printing options for common carriers for other countries soon! I am concerned about synchronizing my ecwid orders and the status of each, then processing them in Shipstations, and then updating ecwid with that data from shipstation, I hope its automatic, if i have to export or import data for this process i will scream! I am yet to see what data ecwid collects on taxes, we do wish to integrate the info into XERO accounting, but this is a road not travelled on yet. Thanks again Paul for your replies and videos, maybe you could start working on International ecommerce videos for small businesses?

[@EcommerceGold]

Yes, I know that setting accounts up with some companies can take a while! Unfortunately, I can't offer any info on how the integration works with Ecwid and Shipstation but I hope it is a smooth process for your sake. No problem, hopefully they have been helpful but international ecommerce is something I am going to steer clear of, there are too many country specific rules and regulations to even begin comprehending and I will leave that to people who know much more about it than me!

[@lenigray]

Ecwid is absolutely no help when it comes to SEO integration. They give you a whole page to list and Google never sees it. I been forever trying to get sells to pick up but its like I don't exist. Is Ecwid paying for this review? Worst yet, there is no one there to ask questions. The chat option is extremely limited. They send you to a lot of essays that have nothing to do with your questions.

[@EcommerceGold]

What other things are you doing for SEO? Are you creating content, building backlinks etc? Just telling Google that your page exists isn't going to get you organic traffic. And no, Ecwid didn't pay for this review.

[@mariamsformulacosmetics]

Ecwid is the worst

[@EcommerceGold]

Care to explain?

[@josetomasvidela8221]

Ho do I use Ecwid through Bitrix?

[@EcommerceGold]

I don't know as I've never heard of Bitrix, best thing to do is ask Ecwid directly about how to use the two together.

[@josetomasvidela8221]

@@EcommerceGold Ok, Thanks a lot

[@yamanmalkawi2858]

Hello i have a problem with my store how can To communicate with u

[@EcommerceGold]

If you are having a problem with your store, you should contact Ecwid's support team.

[@yamanmalkawi2858]

@@EcommerceGold but my English is very bad

[@yamanmalkawi2858]

@@EcommerceGold I will try to translate the problem for you. Listen, I entered the paypal business email, but I tried to pay, I get an error message

[@yamanmalkawi2858]

@@EcommerceGold I created a Saudi business PayPal account

[@EcommerceGold]

Sorry but I can’t help, you need to contact Ecwid support.