eKyro | Step 2 - Configure with Smart Life - Smart Garage Door Opener Controller

[@diamond6256]

best video on youtube on this subject. My OPEN and CLOSE are reverse some how.

[@eKyro]

Hey Sg, Sorry about this. This is almost always due to the sensors needing to be closer together when the door is closed or a bad sensor. If you take the magnetic sensor and place it directly on top of the wired sensor does the app show the door closed within a few seconds? If so, the sensor is working, it just needs to be placed closer when the door is closed. If this doesn’t fix it please contact us at [e-mail] and we will get you taken care of. Sorry again, -eKyro Team

[@createwithn8]

thanks, the last method worked

[@eKyro]

Excellent! Glad you were able to get it connected.

[@diegorodriguez5776]

Muchas gracias por el video. Solo me funciona si estoy conectado al wifi. Cual puede ser el problema?

[@jimbojones3400]

I just in one and you’re right petty easy my question is does it eliminate the manual door switch. Thanks

[@eKyro]

The manual door switch should still work if it is still connected to the garage door opener motor. -eKyro Team

[@bethanyipc]

I am installing it quite a distance from the router and in a enclosed waterproof case (outdoor use). Is it possible to install an external antenna to improve the range/signal?

[@eKyro]

Great question Glory to God in the Highest, The antenna is built into the WiFi chip and doesn’t have an external element to it unfortunately. We have had customers use wifi boosters or on extenders to increase the WiFi in their garage so the ekyro opener could connect to the network. If you’d like to continue this continue this convo, feel free to give us a holler at [e-mail].

[@chopper9303]

G'day, great instructional vid mate. I just installed mine, the door closes fine but when I press to open it only make the clicking sound but doesn't activate the door. Would you have any idea what may be wrong? Or maybe I just got a faulty one?

[@eKyro]

Hello! Sorry for the slow response - we've had some bots commenting so we have muted some of the comment alerts 🙄 What is your opener make and model? PS - we should continue this conversation via email at >> [e-mail]

[@chopper9303]

@@eKyro All good my man, I got it sorted

[@sameermogor]

It only works when I am connected to my home wifi. Is it possible to change settings where I can open and shut garage when I am not at home too? like with mobile data?

[@eKyro]

Hello! Yes definitely - send us an email at [e-mail] and we will get you helped out 😊 -eKyro Team

[@3bws]

I'm getting double notifications about the garage door. Otherwise great demo video

[@eKyro]

Shoot @3bws, Might be a good idea to give your phone a quick restart, or, remove the eKyro opener and re-add it!

[@saluteaussie]

May I ask if the black wire is the ground and red is PB

[@eKyro]

The black and red wires are just used to trigger the garage door through a relay - neither is technically "ground" or "PB". However, if your wall button is connected to the ground and PB then you could connect them as: Black=Ground and Red=PB and it should work as hoped! Hopefully this makes sense 😊 -eKyro Team

[@saluteaussie]

@@eKyro Thank you so helpful

[@sonicyaboy]

Will the open/close function still work, if i don't wanna use the sensors?

[@eKyro]

Hello! Yes it will still work well without issues if in the Smart Life app (you may get "Door left open alerts" still). If using voice control (Alexa, Siri, Google Home) you will have to say the opposite command as the current position to get it to open/close. Example: If the sensors are left apart the opener will think the door is always "open", so, you will need to consistently use the "close" voice command to both open and close the door. If you have more questions on this please shoot us an email at [e-mail]. Thanks, -eKyro Team

[@damvu5405]

ekyro not work fo chamberlain button yellow, How can I fix it?

[@eKyro]

Not a problem! Just head over to “go.ekyro.com/gdocomp” or visit our website (ekyro.com) and we can get you an adapter. Thank you! -eKyro Team

[@daqem]

Is there a limit on how many phones you can connect?

[@eKyro]

Good question! Once you get your first phone connected, you can “Share” it with up to 20 other devices through the sharing video on our website (or the user manual). Thank you! -eKyro Team

[@asgarahadpour2]

The open and close functions are reversed; when the door is open, the app displays "close," and vice versa. How can this be corrected?

[@eKyro]

Hello! This is almost always due to the sensors either: 1). Not being placed close enough together when the door is closed 2). Being faulty Shoot us a message at [e-mail] if you have the sensors within 1/4” when the door is closed and it is still behaving like this. Thanks! -eKyro Team

[@asgarahadpour2]

@@eKyro I fixed it. All good now

[@eKyro]

Nice work! You 🪨