'You fixed it and now is broken again' - Sony laptop hinge repair

[@peterdobson3435]

Not only do hinges break, but sometimes the customers themselves come unhinged. :)

[@OverlandOne]

Nice. Well said.

[@tinkmarshino]

Good one Peter!

[@viniciusvbf22]

Hey Sorin, thank you for having introduced me to these fixes with hot glue. I've fixed so many laptops with hinge problems here at home that everyone now have laptops! :)

[@SinaSalarpour]

Hello Sorin, Just wanted to take some time and thank you for all the lessons you thought me so far, I've come to know your channel for a month and have learnt a lot, especially without any expensive tools, you just make the job done the professional way, I just can't thank you enough. please make a video to teach us some electronic basics. like how should we diagnose different component on the board with multi meter.

[@alkibtech]

Great idea for a budget repair, thanks for sharing this. Usually we need to order parts to replace them, but if there isn't part available (and customer agrees on this) this is an excellent solution.

[@kriswillems5661]

Does your boss give in to violent customers? It's kinda unreasonable. It happened out of guarantee and it's another hinge. Your boss should have refused. Allowing this is like an invitation for it to repeat. You are a very calm man, Sorin. What do you do to stay that calm?

[@MIKEYTECHGUY]

Also add a wd lubricant to prevent them from tightening so soon when they rust.

[@HASKINGKENYA]

love your work ❤❤❤watching from Kenya

[@gabrielremuinanmurphy1548]

Hi Sorin, Thanks a lot for your videos, now I work from home on my home-based cellphones repairs shop thanks to your videos. It means a lot for me because I have rheumatoid arthritis and that severely limits my mobility, but now I have my own business. Thanks a lot. I have a question: where do you buy your hot glue? could you post a link? because the one I find here is much much weaker. I Love your videos, have a nice day.

[@mm0077]

Mr Sorin you have proved time and time again that hot glue is very effective in repairing laptop hinges. Even ex-doubters like me now uses hot glue in laptop to fix hinges when I cannot replace them.

[@PJManike]

I work on the same area (I don't repair boards to the extend you do tho) This is the reason i always warn it might be a permanent fix or not, and blame the brands not us. Making this the main reaeson to "fix" this problem, i replace the whole part where the hindges are supported.

[@MrRvdbeek]

Thank you for the update Sorin nice fix

[@wisher21uk]

Well done Sorin

[@ChrisPavlides]

Fantastic Job Sorin. Thanks for sharing!

[@iTCXtreme]

"You fix it and broke again" is definitely a common joke. Hinge stiffens over time due to wear and tear. I normally slack the hinge screw to preempt future issues.

[@TravisStamper]

Sorin Juice saves the day again!! 🤣 Thanks for the video

[@sevenodonata]

"Sorin Juice" :'D

[@WeAreMany88]

A bit slower and more time consuming, but I use putty/plasticine whateva to build a small suitable container on the plastic, fill it with quick cure epoxy, and I just let the brass insert screwed onto the hinge metal thingy sink in.

[@relaxingsoundbymr.kh1683]

Dear friend, I’m one of your fan. I really like all your video. Anyway I really want to request 1 video from you on how to diagnose the motherboard from start to finish please. Thanks

[@Bantus]

Fix-it-Sorin is ever brilliant nice work 👍🏾

[@FixTechStuff]

Some people are rough with laptops, closing them and opening them often rather than just pressing the button (my kid does this), being too rough especially when it's showing signs of problems. Your hinge will eventually pack it in, the rougher you are the sooner it will happen. For my own laptops I order a new hinge.

[@yeahright9014]

Yes. Although, it's USUALLY because people open or close the screen from a corner, which will put all the stress onto the hinge and mounting of that side, instead of from the center of the screen. However, its almost never the hinge that fails, but rather the plastic "stalks" that the hinge's screws' crowns are attached.

[@FixTechStuff]

@@yeahright9014 Yes, from my experience hinges can go a bit tight and people continued to lever the screen down from the very top and broke the plastic mounts. A new hinge from AliExpress or eBay can make a big difference, even if some of the mounts are broken. It does end up being a bodge, but a bit of silicone (or perhaps glue) in the right places and let it cure will help.

[@FixTechStuff]

Me personally, I could use a laptop with a stiff spring and have no problems.

[@gordthor5351]

@@FixTechStuff Yeah, me too. Just open and close it from the center where no twisting and undue stress is added to the hinges.

[@adedokunqudus4399]

Hello sorin , thanks for introducing me to electronic repair I now work on my own but a have a lil difficulty which is I don’t know what next after I found my 19v present and no 3.3v or 5v please can you explain more to me ? GOD BLESS YOU love from Nigeria 🥰🥰

[@pattheitguy]

Where else can a customer go and pull the kind of tricks they do at a repair shop? Have you ever seen a dentist's office except half the money that they ask for? Have you ever gone to a doctor's office, and afterward said that you weren't really happy and you weren't going to pay? There are two shops in my little town, and both of us the owners are good friends. The stories that we get are absolutely incredible. So I know what you're going through. The hinges one is a new one on me though! So you go to the car mechanic with a flat tire. You ask them to fix the flat tire, and even though the other three and the spare tire are fully inflated and have tread and are okay, you ask them to fix those as well. If the customer is going to come back in 2 years and complain about something that you didn't even fix, then you may as well charge them for fixing five flat tires, even though only one is flat!

[@urbanimage]

'Have you ever gone to a doctor's office....and (say) you weren't going to pay' Here in the UK, where Sorin lives, we have the NHS (National Health Service). So, unless you choose to go private, we don't pay to see a doctor. Different to the US, of course.

[@RoberE.Hernandez]

I fixed similar problems with hinges broken off from plastic housing. I got tired of re-gluing so now I only order new housing piece from Ebay. Usually cost $45 for new bottom laptop housing.

[@MrNcimino]

I am from argentina, and beliveme coustomers here, are thw "WORST". I applied same thing here. If i think it will be broken i change everething ofr new, and end of problems.

[@davidlguerr]

I never fixed any laptops with hot glue. If customer comes complaining about broken hinge, I give him/her the price to replace the plastic housing, regardless of how expensive it could be. If the customer does not accept, can go somewhere else, I won't fix it with glue. The only times I used hot glue is when the hinge is already broken, but you only see it when you disassembly the laptop for a different reason, and of course I can not ask the customer any money to fix it.

[@ivomagalhaes1]

never broken again, welldone :)

[@willb8675]

The Customer is a little nutty. He probably thinks,"ok, guess what is going to break in two years and fix it now. " I always love your videos Sorin.

[@MIKEYTECHGUY]

I get such compains very often, some customers become violent, other even try reporting to police. I agree some people will do anything to get something for free. The best solution is to compell them to pay repair for both sides. This ensure you fix the issue entirely.

[@EliasOda]

Hi sorin. I just made a Purchase on a HackRF one H2 SDR radio. I find it hard to use although it is a sophisticated bit of harware. Still trying to understand how SDR work

[@huotsamnang6841]

Thank you for your Video. Please create a video about how to BGA thank in advance

[@lordmmx1303]

does not matter if it's broken on screen cover or bottom. what I do is always replace the part and loosen hinges a little bit.

[@tsol438]

Had somebody come in for hard drive failure back before ssd. I told him his CD drive was very badly damaged and suggested a replacement. He said "I'm on my way there". He got there and and said "Let me show you". He hammerfisted the top of the computer hard and the cd tray popped out. 😳😳 I opened the computer, pulled out the new drive, put the old drive back in and told him to take his computer and have a nice day. I avoid customers that are unreasonably rough on computers.

[@hansblok1063]

So sad that people cannot he honest and fair

[@entertainmentguy4509]

Sorin, could you maybe help me with some advice with my problem? It's about old HP laptop. First of all the battery on laptop is dead for the last 5+ years so basically it's only working when it's connected to power supply(aka. charger). Yesterday I tried to start the laptop but it starts to boot and starts to spin the fan for 2-3 seconds and then just shuts down. It doesn't even get into bios or anything. Could it be that charger is not good anymore? Could it be the charging port problem? Or motherboard? Do you have any advice where I should look at first? Sadly I don't have power supply at home to test with power supply instead of charger. Thank you in advance to you or anyone else who could give some advice. Thanks for the great content, cheers! :)

[@Pancajayna]

If you have a multimeter, you can at least test the charger to see if it is supplying the proper voltage. It is rare but can happen where the voltage is fine but the current isn't. If you can open the laptop you can remove the BIOS battery and ground off the negative and positive battery terminals on the board to reset the BIOS. Replace the battery if it is bad. Remove and clean the RAM before putting it back in. These things you can do yourself.

[@entertainmentguy4509]

@@Pancajayna thank you on answer. Ive already tested the charger and its supplying proper voltage. Ive removed the bios battery before and put it back on place and now whenever i put charger into laptop its automatically booting and shuting down as i described above without me switching it on or anything, constant loop of power on off. Ive tried with RAM aswell but didnt help. Maybe its a MOSFET but im not sure if im skilled enough to diagnose it out.

[@Pancajayna]

@@entertainmentguy4509 you could check the power connector, maybe its shorted because the laptop shouldn't automatically power on unless that setting is active in the BIOS.

[@kisszoltan3108]

@@Pancajayna after resetting the bios it will often start automatically on the laptop

[@kisszoltan3108]

shorted usb socket?

[@ashleynery8092]

more than generous Sorin, i am pretty sure most repair places would of said i can repair it, but its not free, the hinge i did still works. You didnt want me to charge you to fix an already working hinge last time did you?

[@MrPenguin098]

It's no wonder that Sorin doesn't work there anymore. That's why I will only do a full hinge replacement.

[@corel965]

One tip for hot glue jobs for better bond...leave pistol on table till glue it self start to go out...now is melted like honey and after that bonding is much better then you pushing out glue right away...hope will help someone :)

[@mpapad50]

Well done. How much this repair cost in England?

[@eyelon2216]

NOT ONLY PUT THE GLUE BUT ALSO MAKE SCREEW LOSE SO IT PUT LESS STRESS ON HINGE

[@EliasOda]

Have you got a video on it.

[@lee98210]

maybe give the customer option to preventively fix 2nd good hinge with extra hot glue with some extra charges.

[@davidlguerr]

It is not going to hold. If the hinge is not broken, hot glue will not work the same way.

[@lee98210]

@@davidlguerr it is true for this jammed hinge, but most cases it was the plastic screw stands that broken, the filled hot glue can reinforce the stand and the whole hinge part, that will prevent the plastic screw stand problem.

[@davidlguerr]

@@lee98210 The issue is poorly designed chassis. There are older Acer laptops with a metallic sheet over the screw holes to reinforce. These days manufacturers cut corners everywhere, and hinge support is quite poor.

[@MultiAlbon]

I like the way you are working.. but that motherboard have to work for longer.. dust need to clean 1 time in one year.. or will stop working after "fan getting stuck on dust" Anyway they must understand, for that laptop, need to check for plastic cover!

[@saifcathum3423]

Where is the link for the hot glue? I need to order some.

[@Max_Mustermann]

VAIO laptops used to have pretty solid construction with the bottom cover and chassis being made out of Magnesium. Doesn't seem to be the case for this laptop.

[@SidneyCritic]

If the hinge had a faulty repair, why did it take 2 years for him to come back, ie, it would've been flapping in the breeze for years. If the hinge broke in the first place, NOT due to abuse, that's more a manufacturers design problem. Basically he's now asking for the old non faulty hinge to have be repaired to a high level of strength, when it wasn't broken.

[@jonathaningram4672]

Isopropanol 99% dissolves hot glue pretty good

[@TheDa6781]

Sorin how do you deal with stress ?

[@xsauce3858]

Vape

[@pcbcare5668]

jo glu sir use kar rahe hai o to bahot soft hota hai hinges rukega kaise?

[@uzojames3347]

Nice

[@aliassaila8037]

Very strong fix, better than the original one 👌 Thanks Sorin 😊

[@gary-gilbert]

How do you stand all that heat. I would have blistered my fingers doing that.

[@melplishka5978]

It’s funny. As soon as Russia invaded Ukraine, ham radio had come back in a big way. I too am getting into it. It’s a good way of staying in touch.

[@robbirobson7330]

yes and also more hinges are breaking now because of russia

[@melplishka5978]

@@robbirobson7330 haha hot glue hero to the rescue lol

[@robbirobson7330]

@@melplishka5978 didnt you hear of the hot glue shortage because of russia

[@mrnikau1]

You looked at this laptop once so now you're married to the damn thing 😂

[@force4200]

I hope the customer pay for the job and now you repair the harddisk for future breakdowns ;)

[@davidcruz4431]

I'm wondering if the open and close action of the laptop caused the hinge nut to over tighten itself.?

[@MultiAlbon]

Yes is possibility, but also dust helps this problem happening. even if not care about clean, must care when close and open.. Do not push force from corners!

[@vasiletamba712]

salut Sorin. ce crezi ca am stricat daca in loc de un ventilator de 12V am montat unul de 5 V? a iesity fum din ala de 5 V, laptopul sa restartat in Bios . am inlocuit ventilatorul de 5 V dar acum nici cel original nu mai lucreaza. Laptop ASUS ROG GL503VD-FY064.

[@CiderPang27]

Sometimes I hate customers. Especially the ones who can't look after their stuff and blame someone else after they break it.

[@spimfurt]

it's hard to judge. Aparently few of us are born with less or none empathy and fear. In the universe of this condition is pretty normal and logical to lie, scam and steal. What i think is the smarter ones became astronauts, stunts, ceos, politics. The less smarter ends up in jail. And all the time are wondering what the hell is wrong with this world :)

[@ErickMaxwell25632]

Someone to help me and tell me what type of glue sorin always heats. Is it epoxy glue or?

[@matmar4758]

buna, am un laptop hp probook 450 g2 care porneste imediat ce introduc mufa de alimentare, mentionez ca folosesc o mufa daptoare cinezeasca FOR HP scrie pe ea (nu am incarctor de hp ci unul cu 2 fire, oare mi-a stricat laptop-ul mufa asta chinezeasca?

[@deaddude628]

sir i have a laptop motherboard there a short in it exactly the gpu the coils they give a sound with the ground when i use the multimeter coils shoudnt do the sound with ground any tips please is there away to know if the gpu chip dead )

[@galacticpeace8459]

why you don't preventively repair both sides?

[@IFIXCASTLES]

Nice!

[@davidlguerr]

Don't you have a service software where you record what you have done in every job? Your colleagues could just look at that previous job to check which hinge was fixed last time.

[@lucymc0191]

the customer should be barred from the shop threatning the staff is not good .. come on ash protect your workers from this hassle ...here where i live the person would not get the repair done because of his/her actions even it had been the original hinge ....

[@jonathaningram4672]

Would you ever sell a laptop with a hinge been fixed with hot glue? Or would you add expense of replacing the plastics and increase the asking price.

[@yeahright9014]

Yes. Why not? The only alternative would be to possibly find a replacement bottom shell of that exact model, which is next to impossible, in most cases. I repaired a laptop for a customer where the power jack had been mounted by the manufacturer onto two millimeter-wide plastic stalks, which bent inwards after multiple insertions of the power cable, pushing the jack along with it. I had to break off the bent plastic, and replace the jack with a screw-type. Yes, it adds a very small (less than 1 mm) protuberance on the outside of the plastic shell, but will NEVER fail.

[@jonathaningram4672]

@@yeahright9014 Watched loads of your vids almost ALL, mosfet jumping hmm I don't know about that, they're there for a reason. You are very entertaining but very talented. Good job getting those two hinges glued rather than replacing bottom or top casing. People want fix at minimum cost I understand that, he had argument same problem but different hinge on this and wanted to fight, yet your fix was solid, ha ha Thumbs up ... Hot glue tee hee

[@onewheelnut]

We used to say C,T,B letters stand for £ charge the ####### 😇

[@TheMausebert]

I didnt believe in hot glue until I got a hot air station

[@davidbates2161]

I don't know Sorin... maybe the customer thought you would do something crazy and put new hinges in his laptop. I'm sure that wasn't expecting a crap ton of hot glue.

[@mark4asp]

I have a Sony laptop with a broken hinge. Mine is worse than the one above. The left hinge is completely detatched!

[@MrHimer12]

Usually hinges get seized due to dust and usage and sometimes loosening thightness won't do a magic trick so usually if those are available I replace them with new set, whole pair. I have only one complaint to this repair. Hotglueing hinges is not repair for my standard. If possible I offer replacing parts if they are available, if not I usually weld parts together. Most laptop cases are made from common plastic that has widely available filler and usually after welding whole part starts acting like new and holds well. In some specific cases I do use glue but not a hot glue rather industrial one which costs 100$ for small tube but this stuff is so strong that when case breaks again it cracks and splits everywhere else but the glued spot. Cons of that glue? It cures in 48hrs so you have to take your time but so far I haven't seen any laptop that was repaired that way back plus it's so thick that you can basically shape it in the air so in the end no dremel or file to make final fit, you can do wonders with it. Heck I even glued back screen cover of my inspiron which I slam shut at least 30 times a day in the last two years and this stuff still hold very well. Of course I don't give any warranty to customer for glued parts, sorry.

[@Trustsimo07]

now you have to remove all caps on all the boards you fixed, cause you must predict their short !!! 😅

[@n7565j]

Charge him your going rate for the hinge repair, if he complains, its FREE, but he is to NEVER COME BACK!!!!!!! Thats what we do at our store, we're happy to repair the machine for a fair price, but if they complain... Its free, but NEVER, EVER, COME BACK!!!!!!! Its worked well for us :-)

[@BryantAvant]

This is why I go ahead and reinforce the other one with epoxy while I'm fixing the other one

[@lee3521]

If it ain't broke, fit it till it is! LOL

[@neutrinowave]

I think this customer capable not just break hinge but human joint

[@LexLinux]

ahh the old customer war cry.

[@daz41262010]

Sorin after 2 years the guy comes back and wants a different hinge repaired for free on a probably 3 month warrantee WTH :)

[@Pancajayna]

I was not fixing that for free. If i have a discount policy for return customers, they are entitled to that but no other consideration.

[@zx8401ztv]

Sorin, There are always people that will try to scam you, they make all humans look bad :-(. We are not all bad.

[@corel965]

Sorin plant the bomb Sorin defuse the bomb :D

[@pattheitguy]

Perhaps you should fix one hinge, and offer to sell them "hinge insurance"?!

[@orion310591RS]

4:18 If you are lucky, you can contact ISS, International Space Station... Im not joking, search on youtube, ordinary people were speaking with astronauts.

[@bmsfx]

Sorin i been asking this question on the Discord, i cant find any youtube video's on the issue.. There is background light on laptop in low resolution, but, as soon as it goes into OS high resolution (1920*1080) the background light turns off (there is picture i can see with external lightsource) testet on both windows and linux OS. Im pulling out my hair and probably gonna end up bald :P

[@kisszoltan3108]

screen close sensor?

[@gordthor5351]

The better solution is to open your laptop from the center, rather than from one side and you will never have a broken hinge.

[@Ganara.Service]

most of the hinges break because the hinges are too hard,, we have to loosen them up a bit

[@irishguy200007]

It's called being a cute hoor here in Ireland. Hey if you can get two Jobs for the price of one??, that's not bad. Another one is "May the Lord spare you the health"!! A good response to this is "Where can I cash that??"

[@MrNcimino]

sorin, all the videos you have your coustomers have HDDs!!! why?? i cant stand the speed of thats hdds, do you offer an ssd?

[@hairulole]

I hate customer like this. You dont want it to broken back then dont use it. CUSTOMER IS NOT ALWAYS RIGHT 😠

[@andytipping70]

either i have the worst deja vue - or you have released this video before?

[@machine85]

1 to 2 years? That’s not your problem! Also how can you fix the hinge that’s not broken at the time 😂

[@KrishanKumar-hv8fu]

Not a easy Job as you said - it's easy when you can do it, otherwise it will be a mess

[@TheLestertechshop]

it will back job after 1 day hahahahaa

[@cloakme9716]

there is a trick on hinges, you have to loosen the screw on the hinge, because if its too tight it will break the plastic and screw holes

[@johnsparozich6839]

You can"t fix something that's not broke. That is a separate job so I would charge them again. Have a great day!!

[@PUBG-Investigator]

Why you dont just by new button cover!! Your solution not work for long time ..

[@spimfurt]

21.5.2915 AD NeuimplantNews: Archeologists found an 21. century electronics artefact frozen in glacier at island near Auropha. Mostly interestig is device mechanic hinges (purpose unknown) are in perfect condition. Probably sacred relic dedicated to god Vaiosony. Subscribe for more. NN.

[@davidcruz4431]

And if so its a manufacture defect.

[@gadbenavraham6324]

Effective information, open a computer after they have already put hot glue, thanks :)

[@MultiAlbon]

& throw screws, maybe a bird can try to eat them :D

[@jackgarrison8497]

@@MultiAlbon No that could hurt and kill The Bird

[@excdnforces4035]

i would always stay away from sony laptops, not because of the hinge but just the laptop itself is not good, like all their products they over charge for it. i know hinges can go with any laptop

[@joeh4732]

Oook

[@garystevens6831]

Bloody chancers, instead of playing the blame game, why couldn't they just say, I broke the other one, can I pay to fix this one please? ESPECIALLY after the amount of time you did the first fix.

[@lucataszarek8782]

Good morning, Mr. Sorin, don't worry, ignorant people are everywhere such a person cannot rationally explain anything, because he won't understand anything anyway. Regards.

[@emildan772]

Trebuia să pui și vreo 100 grame de vaselină pe balamaua aia.