Elite Direto Xr - sets resistance too high or too low - repair, fix.

[@josepsancort1]

In my case, the motor was stuck in high resistance. Great noise. I just had to help the motor move backwards with my hand (gently), then I cleaned it and do this three or four times until there was no noise. Then I just puted a little bit of grease and now is working nicely. Thank you very much Stanislav !

[@stanislavpjatak]

es, it stuck due to lack of lubrication. It needs to be lubricated once a year. I was happy to help with my video.

[@seanzoschke]

I think I might have the same issue where the motor is stuck in high resistance. I am getting a nasty loud jackhammer-like noise and the motor will not move from high resistance. However, I am not able to help the motor backwards with my hand as you said you did. How did you do this exactly? Did you bring the resistance down in the app and gently pull the magnet cart to the left while the motor was trying to move? Thank you in advance!

[@josepsancort1]

@@seanzoschke First of all, I cleaned the axis, and took away all the old grease (the old grease was dry and that's why the motor was stuck), then I just put a little grease (maybe with vaseline oil would work). Then I brought the resistance down in the app. I turned off the Direto, and then on. Last, I gently pulled the magnet cart three times (turn of and on the Direto every time) to the left while the motor was trying to move until it was totally in the left (resistance 1).

[@seanzoschke]

@@josepsancort1 Huge thanks for the quick reply! I followed your notes, and although I could not really get the magnet cart moving with my hands, the gentle pulling combined with applying grease on the axis threads right against the magnet card (to get the grease penetrating to the stuck area) seemed to loosen it up slightly. Then after turning the trainer on and off a few times without touching the magnet cart, it slowly started to move more and more on its own until it finally broke free. It seems to work like new now. Thank you so much, I was losing hope and your info was a game changer. Also thanks Stanislav for the great video and information in the comments, it is incredibly useful!

[@stanislavpjatak]

@@seanzoschke After switching on, the trainer tries to park itself in the starting position. When it gets stuck, you need to clean it, lubricate it and turn it off and on several times, move your hands. As described here.

[@andrearumori3674]

Thanks for your post! With cleaning and lubrication the magnet is now moving smoothly as at the beginning! I only removed the four screws from the small cover having a good access and enough space to proceed with your steps, thank you very much!

[@stanislavpjatak]

I was happy to help

[@gymbowfits]

Thanks so much for the video. I had this problem very intermittently and this made the fix so easy. Id enviaaged having to take apart a lot more so kept putting it off.

[@stanislavpjatak]

I know from my own experience that if a problem arises, the repair should not be postponed. Then it happens that the repair is more demanding. In this case, it could happen that the shaft motor breaks down.

[@michelmouthuy7407]

Many thanks for the information, I was able to repair my home trainer. This is very poor quality grease, with good grease this should never happen. Thanks again

[@stanislavpjatak]

I'm glad the video helped.

[@alessiobattaglia6696]

Thank you! I have the same problem in my suito trainer.

[@KurtVogel88]

I have the exact same noise. But the resistance unit on my trainer does not move at all upon startup or when the level is adjusted

[@pcanh1234]

Good fix, I had to do mine again! Used ptfe grease..don't! It drys out too quick I've used copper slip this time.

[@stanislavpjatak]

I've lubricated it several times. For the next lubrication, I will try to use your suggested lubricant.

[@pcanh1234]

Very good fix thanks, mine was dry and full of fluff, all direto owners need to check there's, if there 2 years old or more. My resistance was quite hard, break was on would not free.

[@stanislavpjatak]

I already lubricate regularly, once every six months.

[@Tarinol]

Thank you - I have however no bluetooth connection on the trainer. The blue lamp only blinks all the time!

[@stanislavpjatak]

I can't advise you on this

[@pietercoucke3855]

This helped me out a lot! Thanks!

[@stanislavpjatak]

I'm glad the video helped.

[@WowRixter]

I only removed the small cover. I see that much more of the thread is exposed when the cover over the flywheel is removed. I am having quite the loud 'buzzing' sound at levels 11-16 when I use the app. By the sounds of it, you had a similar issue? @3:49 that is as far back as my motor retracts. How did you get yours all the way back to the point at @4:05 with all the threads showing? And how did you get your motor moving forwards and back without pedaling? Thank you for your help

[@stanislavpjatak]

The motor makes a humming sound when it has trouble turning. A motor that adjusts the load by moving it using the myETraining application, without pedaling. I show it at the beginning of the video. Also, if it gets stuck in a certain position, the motor tries to park itself in the starting position after turning it off and then plugging it back into the mains.

[@WowRixter]

@ thank you. When I use MyTraining app, and the Training/Level Mode option, I'm required to pedel in order to step from Level 1-16. Is that the menu you using? Thanks again

[@stanislavpjatak]

@@WowRixter Yes, that's the option. After connecting the app to the Elite, I just click on plus or minus and the load changes. I don't have to pedal.

[@WowRixter]

@ thank you.

[@FredrikWestin-r1i]

Great video, solved my problem!

[@giannisbk1234]

same problem in xrt, solve it. Thank you!!

[@MarekZelek]

Thanks. I can't get mine to move smoothly. Loosing patience tbh.

[@horaciotava]

Many thanks for the video 😉

[@stanislavpjatak]

Thanks for the recognition

[@Chasiotis_Vasilis]

I don't have grease available. Could it work with chain lube after cleaning?

[@stanislavpjatak]

Lubricant is definitely necessary. I have no experience with chain lubricant. I think it will work, but not long term. It will probably need to be lubricated more often, just like a chain.

[@pablosm5739]

Hola buenos dias muchas gracias por el vídeo, voy a intentar repar mi rodillo, me puede decir cómo se llama ese tipo de grasa roja para poder comprarla

[@stanislavpjatak]

Hola, utilicé Weldtite TF2. Sin embargo, también puedes utilizar otro lubricante.

[@pablosm5739]

Muchas gracias

[@srarro]

Hi! This was the video that i need! I contact elite and they told me that i burn the motherboard card, they send me 2 motherboard cards in differents months and the resistence it's still high, but restarting a few times, sometimes was normal or anothers too low. But the last week it's worst, it's always high. Elite doesn't give me any answer, only that it is my fault. And looking for some answers, i find this video: it's the same sound, tomorrow we're gonna try this. But i don't know nothing about mechanical/electronical issues, i'm worried about can be something more, and i don't have the capacity to fix it... Thanks for the video! I hope with this i can solve it🎉

[@stanislavpjatak]

I hope you manage to resolve this

[@MattPaden-d1v]

Superb- thanks

[@stanislavpjatak]

I'm glad I helped

[@patrickelsen]

I have this same issue and I cleaned the axis, but the magnets do not move at all… just this drilling sound when I start the trainer

[@stanislavpjatak]

It is not only necessary to clean it, but also to lubricate it so that it runs smoothly.

[@MemBaseball]

Did you lubricate as suggested? I have same issue as you- no movement of magnet at all. Just want to make sure this will work for me. Thanks!

[@Dietos]

Stando, mam stejny problem, potrebuju aby vozik zajel na nejvetsi zatez, jak to mam udelat? Po zapnuti uljen 2x zabzuci a nic.

[@stanislavpjatak]

Postup je vo videu. Stačí premazať závity.

[@Dietos]

@@stanislavpjatak To ano, uz jsem to udelal a funguje to perfektne, nicmene mi to nejezdilo tak jak tobe az dozadu. takze jsem namazal vepredu a mezerou, ale jede to. Diky

[@paddychopper1973]

Hi, what was the grease you used. I have the same problem but the motor doesn't move the spindle at all. I have cleaned and greased but no movement

[@stanislavpjatak]

That will be a different problem. One guy had to change the motherboard. Read the comments on the video.

[@tommyroberts8012]

Thank you for making this video. Strange question maybe but my father doesn't own a smart phone or any devices that can download/use apps. Is there a way to adjust the resistance without using E-training app?

[@stanislavpjatak]

This is a smart trainer. Its resistance during training is always controlled by an application. Phone, tablet, computer. There is no button to change the resistance. I assume that if your father uses this trainer, he has it paired with some device. Let him try it in that facility.

[@VictorSteeneken]

Great video, what kind of lube did you use? Or what do I need to use. Thnx

[@stanislavpjatak]

I used Weldtite TF2, but you can use something else

[@yeungng6825]

Thank you! This worked

[@stanislavpjatak]

I was happy to help

[@ctveale29]

Did you have to pay for the E-Training app ? It says free but I click on it and it wants a monthly subscription.

[@stanislavpjatak]

I didn't have to pay. Freeware has limited functionality sufficient for the needs shown in the video.

[@GreenEverAfter]

I have a question which you may be able to answer for me....is it safe to use the Direto for long periods without plugged to the electricity? I lnow without power it wont put any resistance.

[@stanislavpjatak]

I think nothing will happen. Disc braking is by means of magnets. If it isn't plugged in, it won't resist and nothing should happen.

[@PW-CreakySaddle]

Hi. My XTR has began making a horrible clacking and grinding noise - I sent ticket to Elite. I opened up to see if anything loose - nothing, But i have seen that burrs have formed on the magnets and there is a ring of wear to the flywheel. Is this a more severe condition of yours?

[@stanislavpjatak]

I solve the problem in this video: kzbin.info/www/bejne/jJDIY3evjKZ4nKM

[@PW-CreakySaddle]

@@stanislavpjatakThanks but not my issue, i opened it up and saw the magnets rubbing against flywheel so have moved them and seemed to be ok.

[@MemBaseball]

Hello- my Direto XR stays at a high resistance no matter what setting I use. The magnet doesn’t move at all when I perform the 1-16 resistance test. Just stays at highest setting. Will cleaning and lubricating the screw solve this issue?

[@MemBaseball]

Never mind- performed the cleaning and lubrication and now the magnet is moving smoothly! Thanks for posting!!! Note: I only removed the 4 screws from the cover directly above the power board- didn’t remove anything else. I was able to clean and lube from this access.

[@stanislavpjatak]

Maybe yes. Try it out.

[@stanislavpjatak]

If I understand correctly, you did it and it helped you. Yes, you only need to unscrew 4 screws. I took off the whole cover because I was looking for a mistake.

[@MemBaseball]

Thanks again! Very helpful video.

[@Ribanski]

Explain to me why you completely remove the housing for this. There is no need to do this.

[@stanislavpjatak]

Because I didn't know what the error was, I looked for the error. Now that I know what needs to be done, I don't take off the entire cover.

[@outboardspecialist]

I have the same problem, but how do i change the resistance? In your video you say 1 to 16, where can i find this?

[@stanislavpjatak]

You can change the resistance using a mobile application myETraining. I show it in the video.

[@johnic1111]

Ik kan die optie niet vinden op de app ​@@stanislavpjatak

[@johnnyboy4711]

Hi On E-training app ,how do i get into Level mode? Also what resistance should i leave it at 8? 50%?

[@stanislavpjatak]

Hi, you can find it in the Trainings / Level mode section. The resistance varies from 1 to 16, I don't know the percentages. Logically, there should be 50% resistance on the 8th stage

[@johnnyboy4711]

@@stanislavpjatak I find that i can be doing efforts and i get cadence gradually to 45rpm (200w) and can barely turn the cassette i need to confirm it at 50%(8)

[@HumbleWolves]

Wonderful! Worked pretty good! Which type of grease would you recommend?

[@stanislavpjatak]

I don't have a recommendation. I used what I found at home, but after a year I had to lubricate again.

[@HumbleWolves]

​@@stanislavpjatak Thank you for your reply and video! Mine works like a charm again!

[@NS-qd9ew]

Hi, I’m thinking of buying this machine. You’ve been using the machine for a long time - are there any drawbacks? Are you happy? Is it quiet?

[@stanislavpjatak]

Hi, I have been using the trainer intensively (200 hours/year) for about 3 years. Apart from the glitches I have in the videos, which I knew how to fix myself, it works reliably. The chain makes the most noise during use.

[@NS-qd9ew]

@@stanislavpjatak OK thanks

[@roellepunsalan8389]

can this also solve if Direto XR sets resistance too low?

[@stanislavpjatak]

If it's a problem of an unlubricated spiral, then yes. You can tell if this is the case by the sound it makes when the resistance changes. If it makes similar sounds as in the video, then follow the procedure in the video.

[@roellepunsalan8389]

@@stanislavpjatak it worked! thanks!

[@johnnyboy4711]

@@stanislavpjatak cannot get the phone to controal the trainer resistance from the level menu like you do,BLE light is not constant,slowly flashing only.

[@stanislavpjatak]

@@johnnyboy4711 You probably don't have your trainer paired with the app. First, pair the application with the trainer in the settings. The LED should light up after connection, not flash.

[@johnic1111]

Hoe krijg je m van achter naar voren??

[@stanislavpjatak]

Toepassing MyETraining www.elite-it.com/en/products/app-software/my-e-training

[@josepsancort1]

I just helped it gently with my hand.

[@johnic1111]

​@@stanislavpjatakmy etrainer herkent kan geen verbinding maken met mijn trainer. Het lukt me nu om met de hand het stalen plaatje links in te drukken.

[@stanislavpjatak]

@@johnic1111 Reinig, smeer en roer het op de een of andere manier. U kunt ook uw handen gebruiken tijdens het draaien wanneer dit anders niet mogelijk is. Of gebruik de applicatie waarmee je traint.

[@sizenine6114]

What grease did you use? And is it a special type of grease I need? @stanislavpjatak

[@stanislavpjatak]

I used the lube I had on hand. Weldtite TF2. You can also use others. I don't know if there is anything special about it.

[@perfektcom]

I followed your procedure. Yes it was dirty. I cleaned it proper. I lubricated it nicely. Unfortunately fro my device it seems to be getting stuck coming back (ie when going from high resistance to low) about half way back it seems to get stuck. If I help it w little with a nudge (using for example a screw drivers) it seems to be working fine. I am stuck on what to do. Any ideas?

[@perfektcom]

BTW, THANK you so much for a great Video.

[@stanislavpjatak]

Lubricate it. After it gets stuck, help it, let it go along the entire screw box several times. The grease should get evenly everywhere. It should help.

[@perfektcom]

@@stanislavpjatak i lubricated it. Ran it many Times up and down. No success. I logged a ticket with Elite. The step motor runs rather harshly. :-(. Thank you for great video and your answer to my question.

[@stanislavpjatak]

@@perfektcom Hmm. Maybe the guide rails are rubbed and the cart with the magnets goes sideways, maybe the motor, maybe the threads... I don't know. Let me know how it went.

[@perfektcom]

@@stanislavpjatak the fix was to replace the motherboard. I believe, no I am certain, that the motherboard had a design fault. The only difference between the original (faulty) motherboard was a new capacitor. It makes sense that the old capacitor was not strong enough to give enough power to the stepper motor. And should this be the case the factory should replace it as a "Service recall" and not get the users (who ran out of warranty) to pay for the replacement. 90 Euro for the motherboard plus shipping. If you read all the forums the first thing that the support service person does is to send a new board and then they suggest to clean AND lubricate the screw shaft. Vary poor on their behalf.