Embracing the Inclusive Service Kitemark - Meet the FCA guidance for consumer vulnerability

At any moment, anyone can find themselves in a vulnerable situation due to disability, ill health, financial hardship, mental health challenges, or life events like relationship breakdowns. But with the right practices in place, navigating through vulnerability doesn't have to be daunting.
Enter the BSI Inclusive Service Kitemark for Financial Services, developed in line with the best practices of BS ISO 22458, and aligned with Financial Conduct Authority regulations. This certification is already empowering millions of consumers to trust services during their times of need while allowing businesses to showcase their commitment to inclusive service practices.
Learn more here - bit.ly/3uQL9jP