End of Mainstream Maintenance - What you Need to Know Now I Move to Cloud ERP I 24.09.24

👉 Please register to participate live in upcoming sessions: sap.to/60579Aq51
This webcast provides a concise overview of the support phases for SAP Business Suite 7 and insights into the SAP Customer Evolution Kit, a program that helps customers migrate to SAP S/4HANA. Improve your cloud transition process through personalized consultations with our SAP specialists, complemented by powerful tools such as the SAP Readiness Check and SAP Signavio Process Insights Discovery Edition.
SAP has announced the end of mainstream maintenance for its Enhancement Package (EhP)-based SAP Business Suite 7 at the end of 2025/2027. To accommodate customers along their SAP S/4HANA journey.
Download PDF: d.dam.sap.com/...
🎤 Speaker: Veronika Prus, Customer Success Partner, SAP
👉 For further engagement, request the SAP Customer Evolution Kit: sap.to/6052gOfms

📣 Explore more RISE with SAP resources: sap.to/6053gOfmt

[@JariKeyrilainen]

Hi, just a note related to page 17 that there is also a web page sap4me which is different of SAP for Me, so perhaps you should not use '4' instead of 'for'. Also one question related to 'Customer specific maintenance'. If customer is left unsupported by SAP, what is left for SAP to invoice from the customer if the maintenance fee is no more valid?

[@SAPCommunity]

We update the PDF and publish it soon. To your questions: Yes, the scope of the two main support phases - Mainstream Maintenance and Custom Maintenance - is different. However, the customer maintains an active support relationship with SAP during both phases. The calculation base remains the maintenance base, regardless of the maintenance phase.