A Day at My Work | Improve Your English | English Listening Skills - Speaking Skills | Workplace

[@EnglishSkillsMastery]

A Day at My Work Hello everyone, I’m Grace. Welcome to a typical day in my life working as a customer service officer. My usual work schedule is from 9 AM to 5 PM. I often arrive at work half an hour early because it gives me time to settle in, check my emails, and prepare for the day ahead without rushing. As soon as the clock strikes 9, my workday officially begins. My first task is to check the customer service inbox for any new messages that come in overnight. I respond to each email carefully. I make sure that every customer feels heard and helped. This part of my day requires a lot of patience and a friendly tone. Around 11 AM, it's time for our daily team meeting. My boss, Mr. Thompson, leads the meeting. He is a kind but firm leader. He always encourages us to do our best. In these meetings, we discuss any urgent issues and share updates. Sometimes, we get training on new products or services. It's a great time for learning and for team bonding. Lunchtime at 1 PM is a much-needed break. I usually have lunch with my colleagues. We talk about everything under the sun, not just work. It's nice to have friends in the workplace who understand the ups and downs of the job. The afternoon is usually the busiest time of my day. This is when most customers call with their inquiries or problems. I wear my headset, ready to help, guide, and sometimes, calm down the customers. It's challenging but rewarding when I can resolve their issues. Before I know it, it's 5 PM, and time to go home. I tidy up my desk. Then, I say goodbye to my colleagues. I head out, feeling accomplished. Every day is different, with new challenges and new successes, but I love my job because I get to help people. And that’s a day in my life as a customer service officer.

[@sharmilab2444]

English Skills Mastery is superb understanding, speaking, listening. thank you a lot.

[@EnglishSkillsMastery]

Thanks a lot for your kind words

[@ceci0826]

多謝！

[@EnglishSkillsMastery]

Thanks a million for your kind support 😊❤️💘

[@sarahhadjaz9109]

Thanks

[@EnglishSkillsMastery]

Welcome 🤗

[@WOAFairyTalesEnglish]

I love your video!!!😍😍😍 The video is interesting! Looking forward to the next episodes

[@ShaimaaShaimaa-e2x]

Great video, thanks canal's teachers ❤

[@EnglishSkillsMastery]

Thank you! 😃

[@tanminhly6186]

Tks ❤🎉😊

[@EnglishSkillsMastery]

My pleasure 😊❤️

[@maggienz7847]

Thanks for adding subtitles for all videos, it is so helpful, thanks for your hard work, best wishes dear teachers!!

[@EnglishSkillsMastery]

You're welcome 😊 Thanks a million for your kind words 😊❤️❤️

[@fransiskasaputrizebua3705]

Glad to see your video. Thank you for sharing this video, wishing you the best on your hardwork

[@EnglishSkillsMastery]

Thank you so much! 😊

[@Saba8sh]

Thank you for crate this channel . this is so helpful for me and i trying to learn english with this channel everyday 😍I'm so grateful for having this channel ♥️

[@newface7072]

It's very great!It help me improve my english

[@childrenworld-j8t]

It's my favorite channel

[@EnglishSkillsMastery]

Thanks a million for your support 😊❤️

[@amandapaz8274]

Estou praticando meu listen com seus vídeos! Thank you

[@LearnEnglishWithEaseUK]

Well done 🎉

[@БалжанБайгужинова]

Good time of the day! I liked there is video. Great job. Good luck. Bye-bye.

[@EnglishSkillsMastery]

Thank you very much!

[@БалжанБайгужинова]

@@EnglishSkillsMastery You made a useful work, thanks for your work. Please forgive me in advance for my English skills. Excuse me. I apologize in advance for my knowledge of English. I wish you success of the joy of luck for any desires for the performance and the most dedicated friends of the prosperity of luck and well-being to you.

[@EnglishSkillsMastery]

@@БалжанБайгужинова Thank you so much for your kind words and support. I really appreciate that ❤💖 Keep learning and practicing! ☺

[@БалжанБайгужинова]

@@EnglishSkillsMastery Good evening! Sorry, I am writing to you in English, using an online translator. Again I repeat you good luck. 🤩🥰☀️🤝🏽.

[@EnglishSkillsMastery]

@@БалжанБайгужинова Thanks for your support 😍

[@lucyrodriuez277]

Many Thanks Teacher. 👍

[@EnglishSkillsMastery]

You are welcome! 😊

[@Koroleva_asl]

Thanks 🙏

[@EnglishSkillsMastery]

You’re welcome 😊

[@afrinsazia4502]

Thanks a ton for uploading a new video

[@EnglishSkillsMastery]

My pleasure 😊 Happy learning ❤️😊

[@priyankarajput6944]

Thank you 🙏🙏

[@ImproveEnglish123]

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[@EnglishSkillsMastery]

You're welcome 😊

[@janicechan2817]

Very thank you 💐

[@EnglishSkillsMastery]

Most welcome 😊

[@superb_ean]

Thank you for your new video. I would love to hear your voice. ❤

[@ImproveEnglish123]

kzbin.info/www/bejne/o3ioaGWubr-Besk

[@EnglishSkillsMastery]

You're welcome 😊

[@ahmadzaidei3030]

Thank you for this lesson

[@sandarwin1129]

Thank you for your video❤❤❤

[@EnglishSkillsMastery]

You're welcome 😊 Happy learning ❤️☺️

[@mahsarahbar4920]

It was great 👌🏻👌🏻

[@ztt-y2r]

very very useful

[@EnglishSkillsMastery]

Glad to hear that 😊❤️

[@nurfezamete7065]

Thanks for all the videos,they are so helpful 🙌🙌🙌🙌🙌

[@JdIm6fhjLgdWRhn]

УТРО В ТРИДЕВЯТIМ ЦАРСТВИ ЗА ТРИДЕВЯТЬ ЗЕМЕЛЬ... ДВЕРИ ИЗ ПЕТЕЛЬ ЧУЕШ ПОЗЛЕТАЛИ

[@ms_filolog1]

Great channel Please send more videos

[@EnglishSkillsMastery]

Thank you, I will

[@ossikra4530]

Amazing

[@Hero-v5z]

Keep going

[@ImproveEnglish123]

kzbin.info/www/bejne/o3ioaGWubr-Besk

[@EnglishSkillsMastery]

Thanks for your support 😊❤️

[@TurkceAnimoTV]

Çok faydalı 😀

[@kampholpipuannok2664]

good

[@EnglishSkillsMastery]

Thanks 😊

[@rafiyaislam3389]

I have been waiting for your video for a long time😔

[@ImproveEnglish123]

kzbin.info/www/bejne/o3ioaGWubr-Besk

[@aminanait6166]

14:27 costumers

[@ramziht7994]

ارجوا من هذه القناة اضافة ترجمة باللغة العربية قناة مميزة ورائعة شكرا جزيلا

[@anonymous090jk]

Need part2 of this video

[@htetwai199]

I will be waiting your video. Please more create like this video.

[@deli-veli]

I applied for a job for costumer service but they thought my English isn't enough for this. So i need to improve my english about costumer service. Pleae share more videos about call center ❤

[@nachatsabrin5776]

Hello! First of all, thank you for this channel. I saw all the videos; they were great. Could you please add the script to the comment? Like you did in two videos ago, it was good for practicing.

[@AriellaMelo]

Por favor, faça de uma mulher que trabalha na industria

[@EnglishSkillsMastery]

Thanks for watching 😊

[@adrwp]

I hope you give it to spotifyy

[@EnglishClass_1]

Please, if possible, tell me which site you use to convert text to photos in your video's, they have excellent quality

[@Hillary_Lopes]

A long time I don’t see your videos please don’t stay a lot of time without making it 😢

[@rafiyaislam3389]

What is the meaning of “head out ” and “ I wear my headset”?

[@Vikasrai11]

For a long time, please share the videos earlier.

[@dddddddd7413]

Sorry but it's A1 or A2?

[@EnglishSkillsMastery]

It's suitable for beginners ❤️

[@tassabih]

🇺🇸 accent...?

[@EnglishSkillsMastery]

American accent 😊

[@sungwayliu4421]

tidy 2:27 pronounced wrong😢

[@purnimahettiarachchi]

🤍

[@VYJ-7]

A day in the "jail" ....😅

[@amandasaqinah3874]

Ar u sur? In jail? But why can use handphone in a jail to watch KZbin

[@MamaruBirhan]

What a crazy one

[@MamaruBirhan]

What a crazy one

[@shizenid]

kak😭👊🏻

[@shizenid]

kakk?😭😭👊🏻👊🏻

[@Englishforbeginners420]

[@EnglishSkillsMastery]

Thanks