EP 2 PRO Installation of the rear rack battery

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[@johnw65]

Thanks! Y'all make it look easy! Was there any problem getting the blender and controller stuffed back in the frame?

[@engweofficialsupport]

Hi, as long as you organize all the connecting cables and put them back into the frame, there will be no problem.

[@ffvalfifes6030]

Few questions. When I connect an additional battery, does that mean I have a total of 26 Ah? When both batteries are connected, do they both drain at the same time or first the main battery and then the additional battery? How many charge cycles does the extra battery have? Thank you and goodbye.

[@engweofficialsupport]

Hi, if you purchased extra batteries sold on our official website. Then when fully charged, the total power will be 26ah. The rule of battery power consumption is that whichever battery has higher power will consume the power first. If the two batteries have the same power, they will consume power at the same time. Every new battery charging cycle is the same. Hope it helps.

[@DyadicG]

Love my Engwe bike. Would love this additional battery, but have few questions: 1) can I charge the two batteries (rear rack + main) at the same time from charging port on the bike frame? 2) will the red light in the rear rack battery function as Sidelights AND STOP lights? 3) the USB port in rear rack battery is only for charging? or it can be a 5V voltage source, can I use it for ex. smartphone charging.

[@engweofficialsupport]

Hi, Let's solve the problems one by one. 1. Two batteries cannot be charged at the same time, they need to be charged separately. 2. The red light of the rear rack battery is used as a taillight. 3. The USB port can only charge low-voltage smart products such as headphones. We hope the above answers can answer your questions.

[@yannolivieri440]

is it a new battery ? because i have sent a message to engwe and they don(t know this battery for the ep 2 pro .....if its a new one , what are the capacities of this battery ? for me i wanted to add a battery pack like this for my ep 2 pro then it interests me ..

[@engweofficialsupport]

Hi, This is a new battery and is 13Ah, for the EP-2 PRO version of 13Ah. If you like this rear shelf battery, you can purchase it at the following product link: engwe-bikes-eu.com/collections/battery/products/battery-1

[@nenterwes]

If i charge the bike same way, using the same port as before adding second battery, will i be able to charge up both batteries? Thank you in advance

[@engweofficialsupport]

Hi, your charger will charge the battery you plug it into. Hope this helps.

[@antainemacanultaigh212]

I was thinking of buying this rack and battery would it be possible to add a front 750 watt hub?

[@engweofficialsupport]

Hi, we do not recommend you to add a front 750 watt hub. Thank you for your understanding!

[@danilolima4589]

Hi. the charging connector of this rear rack battery is the same DC port of the normal battery of the EP-2 pro??

[@engweofficialsupport]

Hi, the EP-2 PRO rear shelf battery uses a Xiaomi charger. If your EP-2 PRO is a newer model, the charger is universal. If your EP-2 PRO is an older model, it is not universal. We hope this explanation is helpful to you. Thank you

[@danilolima4589]

@@engweofficialsupport Hi. would you have the reference for this charger? I want to buy one rear rack but i think my bike is the old model.

[@engweofficialsupport]

@@danilolima4589 Hi, please send the picture of your battery charging port to our service email [e-mail], and we will verify whether you are using the same charger. Thank you for your understanding!

[@anamulhoque3922]

hi, I would like to order a battery rack for my ENGWE ep 2 pro bikes and I would like to know if it comes with charger and it mentioned the USB does it comes with charger and USB or do I have to buy them separately? Thank you very much, I would appreciate your response. Kind regards, Anamul Haque

[@engweofficialsupport]

Hi, the EP-2 PRO rear rack battery does not include a charger and USB. If your delivery address is in the EU, you can purchase the product on the following official website: engwe-bikes-eu.com/collections/battery/products/battery-1

[@theblowupdollsmusic]

This is an awesome upgrade. Does it work with the new Engwe Engine Pro 2.0 bike?

[@engweofficialsupport]

Hi, Sorry, this battery is not compatible with ENGINE PRO 2.0, because the circuit design is different.

[@theblowupdollsmusic]

@@engweofficialsupport Thank you, Does this work with the Original Engine Pro 1.0? Is there an upgrade to this battery pack planed? I think it would be a great bundle to have this with the Engine Pro 2.0.

[@engweofficialsupport]

@@theblowupdollsmusicHi, Sorry, this battery is not compatible with ENGINE PRO 1.0, because the holes for the rear rack installation are inconsistent.

[@ivanweyland6832]

Hi! Im happy owner of Engwe engine pro. Can i install new 52v battery from 2.0 version? Do you sell that battery separate?

[@engweofficialsupport]

Hi, the rated voltage of engine pro 1.0 version is 48v, so 52v battery cannot be used. Hope this helps.

[@ethmat1352]

Is this an additional battery to the one inside the bike that can help you ride for longer? Also I have been trying to buy another battery from your Australian website but there is no button to click to add this to my cart and my email to support failed to send, can you please help and contact me

[@engweofficialsupport]

Hi, please contact our customer service team at [e-mail] to help you. Thank you for your support!

[@ethmat1352]

@@engweofficialsupport I am located in melbourne Australia I cant select my location on your website

[@xaidkhan5704]

I buy enguie pro 2 new bike but the battery is not satisfied.the battery is 13amp with bike.the full battery backup is only 23miles Please tell me about this battery how much miles they give me

[@engweofficialsupport]

Hi, different riding habits, road conditions, loads, and weather will affect the battery life of your ride. Can you take 2 pictures of your riding status and the ODO distance before and after riding and send them to our technical team at [e-mail]? So that we can verify the situation for you. Thank you for your understanding.

[@bluebagchannel5556]

Does this require a charger?

[@engweofficialsupport]

Hi, yes, the battery needs a charger. But this rear rack battery is sold without a charger. You can use the original charger or buy an additional charger.

[@ronnieraimondi2080]

Hi, I'm about to buy an "engine x" and a rear battery suitable for "engine x" and also for "engine pro" I would like to know if when I charge the main battery I also charge the rear one at the same time and with the same charger, or if to charge them both I need a second charger, in the second case which one should I take? Could you give me the link? Thank you!

[@engweofficialsupport]

Hi, Sorry, you need to charge the 2 batteries separately. It is not possible to charge 2 batteries at once.

[@ronnieraimondi2080]

@@engweofficialsupport Where can I buy a charger for this battery?

[@engweofficialsupport]

@@ronnieraimondi2080 Hi, please contact our customer service email [e-mail] to verify the charger model required for your battery, and then purchase the corresponding charger after confirmation. Avoid buying an unsuitable charger. Hope this helps.

[@MehediHasan-jw2qb]

What kind of charger required for this battery?

[@engweofficialsupport]

Hi, the EP-2 PRO rear shelf battery requires a 48V2A charger with a DC head. Hope this helps.

[@banarasali402]

Hello engwe what is name of the battery where we found that

[@engweofficialsupport]

Hi, If you like this rear shelf battery, you can purchase it at the following product link: engwe-bikes-eu.com/collections/battery/products/battery-1

[@eddy64ish]

Compatible with the l20???

[@engweofficialsupport]

Hi, the rear shelf battery of EP-2 PRO is not compatible for L20.

[@JulianPalacios-h9t]

It is compatible with the engwe engine pro?

[@engweofficialsupport]

Hi, Incompatible. Thank you for your attention.

[@vainoseppala562]

What kind of charger this battery requires. Just ordered one for my EP-2 Pro

[@engweofficialsupport]

Hi, please use the original charger of EP-2 PRO. If your charger cannot charge this battery, please send the corresponding picture of the charging port to our email [e-mail] in time for your opinion.

[@MR-hp9mg]

​@@engweofficialsupportis thay battrey rainproof. Today buy a battary.

[@vainoseppala562]

@@engweofficialsupport It came today and the Engwes original charger doesnt fit on it.

[@engweofficialsupport]

@@vainoseppala562 Hi，If your charger cannot charge this battery, please send the corresponding picture of the charging port to our email [e-mail] in time for your opinion.

[@flaviogiovanni78]

I need one for my E 26 ....do you make to ?

[@engweofficialsupport]

Hi, thank you for your suggestion, we will feedback your suggestion to the design department.

[@JulianPalacios-h9t]

It is compatible with the engwe engine pro

[@engweofficialsupport]

Hi, Incompatible. Thank you for your attention.

[@adnansabir2282]

Where can someone buy extra rack battery for ep 2. Pro ?

[@engweofficialsupport]

Hi, is your delivery address in the EU? Or other countries? Awaiting your feedback.

[@Israevilapartheidstate]

How can I get this kit & how much it cost?

[@engweofficialsupport]

Hi, could you tell us which country you are from? So that we can check if this rear shelf battery is available in your country. Waiting for your feedback.

[@Israevilapartheidstate]

@@engweofficialsupport I’m from UK

[@engweofficialsupport]

@@Israevilapartheidstate Hi, you can purchase it from our official website link below: engwe-bikes-uk.com/collections/battery/products/rear-rack-battery

[@roskygeneraltv6114]

Please how can I fix error 22

[@engweofficialsupport]

Hi, if your ebike model is EP-2 PRO, please check the problem according to the attached video and take a short video of your problem and the detection process and send it to the email [e-mail], we will have technicians to help you Determine the problem and provide a solution: kzbin.info/www/bejne/a5mvYoKYnrV4hrc

[@anamulhoque3922]

hello

[@engweofficialsupport]

Hi, Thanks for asking. Can you explain further about your question?

[@NBASE1973]

this is not a bike this this one more big mistake .. Shame on the company that sells it ...sells a bicycle for 1500 euros and they have put a bell that has 0.90 cents, as well as the axis where the pedal is, it is very high from the ground, with the consequence that when you pedal, your foot should reach the handlebars and when it goes down, you should not straighten the leg , the brakes are not hydraulic, the key is from the bottom and you still have to bend down, they haven't put floor mats for the back passenger either... suspension in the middle does not only have bottles IF YOU BUY IT, YOU WILL REGRET IT, especially the PR model, only the last model is good ,I didn't know that I had to have at least 1 and 90 height .... my mother made me short 1.75

[@engweofficialsupport]

Hi, Let's solve the problems one by one. 1. The EP-2 PRO model is priced at about €1000 in Europe, not €1500. 2. The height of the handlebar and saddle can be adjusted, and this model is suitable for heights of 165cm-190cm. 3. Because the EP-2 PRO is very cost-effective, it does not use hydraulic brakes. If you want hydraulic brakes, you can choose ENGINE PRO, but the price of ENGINE PRO is more expensive. This mainly depends on personal choice. 4. The rear rack of EP-2 PRO has a load capacity of 25kg, and we do not recommend riding with passengers. 5. Most brands of folding e-bikes have the battery inside the frame and the key is at the bottom of the frame. Hope the above can answer your doubts. Have a good day!

[@Greyalien587]

Listen dude, I got the engwe ep-2 pro..I couldn’t be happier. For me it has been a quality bike, it’s powerful it’s sturdy and it feels reliable. I got it on a Christmas deal for 859, you cannot get a better bike for that price. I have had it for 780km, not a single problem.

[@engweofficialsupport]

@@Greyalien587 Hi, thank you for your attention and love for ENGWE!

[@anthonymcnamara5215]

Me 2 it the best ebike I've had. ive had 4 more expensive ones.not that good. Engwe is one of the best ebikes .it does what it says on the tin and more thank you engwe

[@engweofficialsupport]

@@anthonymcnamara5215 Hi, thank you for your compliment. Your recognition is the driving force for our continuous progress!