EP 23: Knowledge Base Masterclass

In this week's stream, Robert goes through some best practices for setting up your Knowledge Bases and ensuring that your bot is able to provide relevant, accurate answers to your users' questions.
This was originally streamed on our Discord server on March 5th, 2024. (join us live sometime!)
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Botpress is a user-friendly platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, we embrace the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your goals and transforming the way you communicate.

[@JonesingAroundtheWorld]

you guys should really create a third livestream for answering questions and then the two others focus on actually going through harder more complex issues which reveal lots of tricks and tips on the way

[@tutushism]

What i have different knowledge base to different user? So if user A has a different knowledge base with information that is relevant specifically to his account. How do i tackle this?

[@YorkyPoo_UAV]

I've been working at this for hours. I'll to into my KB to test a question and it answer is. I'll go to work flow and try raw input with Default KB or Select All and it never finds it.

[@unfolded8]

Can we request a feature that the website gets reindexed every day or period?

[@jenshobroh1294]

Current solution by Botpress seems to be to "Search the Web","Search specific website" instead of using the static "Website"

[@RatthanaponSomchaimongkhon]

Can you make a video tutorial on a situation where the query of the user is not included in the knowledge base of the system and display a message stating that is not part of the scope. Thank you in Advance

[@sreeharinittur2043]

hii,love from India. I have a knowledge base.When there is no valid answer found in the knowledge base, I want to prompt the user.I have added an expression .But the problem is , when it gives answer,it shows that other case prompt as well with the answer. How to avoid it?

[@Nic-iz6vp]

Hey botpress, the Knowledge base for website is taking too long in discovering pages, please help

[@anshprasad2108]

Why Raw Inpuy is not working

[@SebastianHoing]

Is a Bot by Botpress getting "smarter" or better at answering questions with time? Or asked another way: How can I assure that the answers are getting better with time?

[@piratebayphuket]

Raw input wasn’t working on my end, I was looking for a tutorial and in your official video it also didn’t work. Is there a normal tutorial on how to use raw input with knowledge database?

[@Botpress]

You can access knowledge base queries through any capture card - just ensure that you have knowledge base answering enabled in the card's settings :)

[@gustavoescobar6724]

I have problema with raw imput

[@jefferypyle1353]

If this is a masterclass, why do I have so many questions?

[@Botpress]

Feel free to ask them!

[@jefferypyle1353]

@@Botpress I expected one or more examples of advanced workflows for using a knowledge base. This video is more of an FAQs session than a Masterclass. It's not bad, just not what I expected from the title.