EPSON Ecotank Sublimation Printer Problems & Fixes

Ink I use: amzn.to/3g8gdA6
00:00 Is it your computer or is it your printer?
02:42 Printhead Cleaning
04:45 Printhead Alignment
08:24 Flooding a page with clogged ink
08:50 Bad Ink
10:22 Wifi Vs USB Printing Issues
11:00 Accessing printhead
12:03 Soaking the printhead
There are a few kinds of ink clog and printing problems that can arise while using the Epson ecotank printer for sublimation ink.

[@lindawatson7399]

Thank you so much for your video! Power cleaning took care of my issue. I found another video on how to do that. Go to the power clean screen, then turn off the printer. Next, hold the help button and power button when turning the printer back on. It then allows you to perform the power clean cycle. I let mine sit overnight before performing a nozzle check. It wasn't perfect, but my missing colors were back. After printing a couple of pages, everything looks great!

[@Dealerschoicegifts]

hi linda thanks for your comment to this video...i couldnt figue out how to do a power cleaning i kept getting a message to go to epson website..i was getting so frustrated!!! so as usual i came to youtube for help and found this! your comment with the turn it offf and turn it back on with the power and help buttlon did the trick and its doing the power cleaning now!!

[@pattyshorter8039]

@@Dealerschoicegifts m

[@ladychina822]

Doing this now!

[@chica1girl2]

Thanks so much

[@Susy_lh]

Thank you

[@justinemurray1650]

After watching a million how to videos and then stumbling upon this one I finally got the issue fixed!! Thank you!

[@fridaylakephotography7463]

WOW!! Thanks alot! I have an Epson ET-4700. This process worked for my printer as well. I had an order of 36 custom mugs from my mug store. In the middle of the prints I noticed my color as fading HORRIBLY. I've done hundreds of prints without this happening. Your video helped. I cleaned the heads 7 times, performing a nozzle check after each clean. Finally my color was restored. Thanks again!!!

[@bimmerZ007]

Sound like exactly my printer doing!! I’m not alone!! 😅 I will try!

[@AnimeComics-j7z]

You mean you have to clean the printer head seven times to get it working .

[@ptcaulfield]

You fixed my problem 1:18 into the video. Thought I had a printhead issue and turned out to be the print quality setting on my laptop. Bravo!

[@lovemymules]

Thank you so much for the detailed information you give. I don't have my sublimation printer yet, but just the information on printers has been very informative.

[@apriljackson9698]

Thank you for being so thorough! SO glad you showed what it should look like with sub ink print test. At first my cyan and yellow weren't showing, but after a cleaning, both appeared. The yellow was still extremely light after 2 cleanings. But when I looked and saw yours was really light too so I tried printing something in word with blue letters highlighted with yellow and it printed exactly as sub ink should!!!! THANK YOU, God Bless :-)

[@erikalopez2198]

I did all your steps and now it’s working like new, thank you so much 😊

[@brittanybarnett5953]

This was so helpful! I watched yesterday and I have already posted it on a FB group and sent it to my Dads wife as well. I can't thank you enough for this video!! Especially the hot tip on the wifi vs USB printing!! BIG DIFFERENCE!!

[@delilahc1775]

Why all my print are coming the wrong color can anyone help

[@NiCoLe-lb5qn]

@@delilahc1775 mine are very dull looking

[@carmenbrannan259]

Thank you! I have a Epson ET3760, my cyan and yellow were both started not working at all, in the middle of a 20-page print job. I tried a couple of the nozzle checks and cleaning before watching your video, but after the video realized that I should keep doing them for more improved results. After 7 nozzle check and cleaning cycles, all of the colors were perfectly restored.

[@madelenaherrera1919]

Thank you so much for this video! I almost went out and bought a whole new printer 😢 I have a Eco Tank 2800 and the clean print head option fixed my issue! I did it about 3 times. Again, thank you! You saved me money!

[@teresaschacherbauer4137]

Thank you for this video! I had lost all color except yellow to my Epson 4700. After watching your video, I cleaned my print nozzles 13 times and it worked! All my colors returned. So thank you very much for your help. 😊

[@ashleycoulter7843]

doing

[@ashleycoulter7843]

not sure why doing only posted... What that was supposed to say was.., mine is doing the same thing. only printing yellow and some grey.. ive cleaned my print heads like 6 times. but im going to keep cleaning them since it ended up working for you! Thanks!

[@teresaschacherbauer4137]

Good luck, I hope everything works out for you.

[@elianax4]

I refilled the ink tanks on my epson using original epson ink and right after refilling it everything was coming out green. I ran the ink report and was indeed missing the magenta as well. I had done all you said on the video except printing a picture in only magenta. That was what did it for me! Thank you so much. I printed half a page of a block of magenta and everything was back to normal.

[@alldemcats]

Hi! I came here because like most people, the printing had degraded poorly even though I knew I had ink in my tank. Before trying the distilled water tip for the print head, PLEASE try (if your printer has this option) going to the printing preferences of your printer. There is a maintenance tab with an option of power cleaning (only use this if you are sure you have a decent amount of ink in your printer). It gives two check box options, one to verify levels and the other about only running it again after 12 hours. This saved my butt so hard. Also fyi the power cleaning is also in the options of the physical printer as well. Hope this helps.

[@jamilasadat4110]

Thank you so much, the problem with my printer resolved. I was struggling for 3 hrs but through your video, I could overcome with problem.

[@soniajones7928]

after hours of suffering and almost throwing this one out the weekend. this helps . thanks so much!!

[@iriscisneros3088]

My printer was printing gray for me, and your method worked for me THANK YOU!!!!

[@angelakatzenstein3715]

WOW!! Thanks alot! I have an Epson ET-2720. This process worked great had to run the process about 15 times back to work !!!! thank you so much for this video

[@mckendreeespta3024]

Holy Cow! Printing in high quality just fixed my issue! Thank you so much!!!!!!

[@mountainpeakcloud8442]

Thanks so much! The damp paper towel method totally solved my clogged head. I was freaking out, cause I was watching some other video where a guy was injecting from cleaning solution through the head, and I got the cleaning kit, but I couldn't access the head like he could cause mine is a different model... anyway, I'm so glad this simple method worked.

[@wezziebaby20]

Whay did you do?

[@elbajaimes2512]

Thank you so much!! I have epson 2760, followed all your steps, was about to give up (super frustrating with projects due!!) I decided to try your last resort tip and print a copy of magenta, cyan, & yellow layered to give me a copy of all 3 colors on 1 page (construction paper I had on hand), after the 2nd copy print it was showing some progress some spots, made 2 more copies and then decided to run the nozzle check/head cleaning must have done that at least 7-10x & finally all colors came back perfect!

[@ruthmoffatt1128]

THANK YOU so much for sharing. I was having the same problem and followed your steps and it is working perfectly. Also, I didn’t think about the fact that I need to print at least once a day to prevent the printer heads from clogging. I also think my ink is not the best so I’m interested in trying the one that you recommended. I subscribed To your Chanel and again thank you.

[@AinesOddities]

Ohhhh mannnn! Thank youuuu!!! I have been working on my laptop and printer for 12hrs over 2 days trying to figure this out. ♥️♥️♥️

[@mrsvega919]

Thank you! Between this video and a couple of others, I was able to get my converted Epson working again!

[@jamiefreeberg1612]

This was so helpful. Thanks for helping me resolve my printer issue!

[@debbieferguson2359]

I just want to say "thank you" for posting this information. My Epson 2720 was not printing any color at all but after cleaning the print head several times and then using the damp paper towel on the print head and then re-cleaning the print heads I was able to get the color to print again.

[@emilymarbaker5396]

How long did you leave the damp paper towel?

[@alexandralafrance6493]

@Debbie Ferguson hi i have problem with my Epson 2720 how can i contact you please

[@alexandralafrance6493]

@@emilymarbaker5396 Hello i need some help to my printer give me wrong color

[@gabbiezazueta]

YAY!!!! oh my goodness THANK YOU!!! you saved me from throwing my printer across the room!! I have the ET-2720 and this worked perfectly! I did have to do it 5 times but after that my magenta is on point!

[@dvsdom3114]

Thank you!!!!!! Aligning the heads really works. THANK YOU!!!

[@leeannemorris8659]

Thank you so much . The paper towel with distilled water worked on my ET-2720!! My magenta was not printing at all and now it is :)

[@tamijohnson9870]

Thank you so much for this video!! followed the steps you showed and my printer is working again

[@Jeanna1516]

Oh my goodness thanks for your video - I have had my blue ink not working for months & have tried everything I could think of & was about to give up & trash my printer, but hate to do that as I have LOVED this printer & it prints beautifully when It works... the wet napkin suggestion & instructions WORKED & it is back to beautiful!!! THANK-YOU!!!

[@almorgan69]

OMG! OMG! OMG! I had to do the printer head clean 6 times, a power clean once, then a print head alignment. It worked and I am super excited. I hadn't used my printer for the last three months since the passing of my daughter and father. I just did it while watching your video. I was very frustrated that my printer was not printing properly. Thank you so very much for this information. I really needed this.

[@TheKittens28]

I've tried all the same things you mentioned and I've used almost a whole bottle of ink doing all these cleans only for my prints to look worse. I'm about to toss the damn thing. 😭

[@yofavyodieh2699]

How did you do the power cleaning

[@Wisesthustler]

I’m sorry for your loss.

[@almorgan69]

@@TheKittens28 omg I’m so sorry. It worked for me. I don’t know much about the technical stuff. Are you using it for sublimation? If not reach out to epson.

[@almorgan69]

@@yofavyodieh2699 I followed the directions from the maintenance section on the printer.

[@tammyhahn6124]

THIS... video is why I can now print my sublimations with the correct colors. ET 16600 was not printing yellow or cyan, it took15 times of cleaning the print heads! Thank you

[@ogjennyb]

WOW THANK YOU SO MUCH THIS VIDEO HELPED A LOT!!! I was struggling for a while!! and called tech support and it didn't help. I have the EPSON ET 2803 and it worked just doing the printhead alignment setting!! Thanks again my friend!

[@Nickethb]

Thank you so much for this video. I was doing nozzle check, head cleaning, purge files and got nothing. Completely blank. I did the distill water and that helped. My ink started to flow and after a nozzle check followed by head cleaning all my colors came back. My printer is a l3250 😊

[@daniellestuard3967]

Oh thanks so much for this video, I was worried about wether or not, I was going to have problems with my ET-2720, I set it up and used it a couple of times and then was discouraged because I was doing the sublimation wrong, but I just did a few of the things you recommended and I did fix a couple of things and but one thing I didn’t have to worry about was the ink, no clogs what so ever!! I am using Printers Jack ink. It must be pretty good, because if I had to guess, I have printed anything since February and it’s almost June!!

[@lynnesunshine]

Thank you! The purge print worked on colours and the damp paper towel did the trick on my black…ET 2760

[@thundernadz7109]

thank you so much for your help I've been trying to deal with this all day, but this video literally helped me out.

[@delamanodemaria2219]

This video really helped me a lot congrats you just got a new subscriber!!!

[@CraftsByBobbyJo]

Thanks! I had to clean my print heads about 6 times before this was fixed for me. This was great info and I have the Epson 2760 with regular ink and the Epson 4700 with sublimation ink....both had this issue!

[@ashleybrown4450]

Thank you so much for the detailed steps! Crafty, I have the 2760 and I’m struggling with all the color in mine only the black works. None of the hacks are working so I might do the power clean 🥺 any advice?? 🤗

[@shannonclayton3324]

Thank you!!! I had 1 missing segment after MANY cleanings! Running an alignment fixed it!

[@satarabrown-glascomba9369]

Thank you, I did this several times and got it to work! I have a 2720

[@SherryBrubakerPollock]

In the middle of printing two 5x7 "First Aid Kit" signs, my magenta quit working. Then, after running the nozzle check and print head cleaning, I lost yellow and cyan too. I can't tell you how grateful I am for your video because I thought I'd broken something. I resorted to the Power Cleaning when 2 more head cleanings did no good, but I immediately got all of my colors back and was able to print those signs tonight. Happy dance!! Now, if you can tell me how to connect the printer to our laptop via USB, you'll make my husband's day too! lol He despises this printer because it won't work unless both the Mifi and laptop are on, even if he's trying to print from his phone. (My fault for picking this ET-2720, but I had grown tired of replacing half-used cartridges.)

[@krystalgomez9001]

Thank you for this! I hadn't thought about it printing over WI-FI.

[@dazzleddollz]

Thank you so much! You’re a lifesaver. My printer started to print the wrong color and I have over 30 orders to get out

[@elisasolis1476]

Thank you... I was able to fix my printer with this video...

[@memevidforyou2007]

It worked for epson expression 970, I did the alignment wrong, and the pictures were coming out blury with smudge marks, after doing the alignment correctly, it fixed the problems thank you

[@yanylisset]

Thank you so much for the information. I got mines to work again 🙌

[@RedStrykeTV]

Soaking it worked! My magenta was printing at all so I set the damp napkin under the print head for about 2 hours and it started printing magenta again. Thanks so much!

[@Cyn221]

Having the same problem with my Magenta. Where is the print head? What size damp napkin, a small piece?

[@Cyn221]

Sorry I hadn't finished the video when I asked the question. Now I know.

[@ThomasHegland]

I was having this problem and found that you have to run multiple head cleanings to resolve the problem. It took 3 for me and then all of the colors came back. So don't be afraid to do a few. Good luck.

[@justincase4u]

Great video, so informative and helpful!! Thank you so much.

[@hitmanhartman1394]

Since my 2720 is old I went ahead and power cleaned, however before I did that I updated my printer. After both of those my printer is back to working. At first it wouldn't print hardly at all, then after a few nozzle checks and head cleans it would print in black but refused to print in any color at all. I assumed it was clogged because my ink is full. Now it's working again, the purge file came out great as well.

[@tammymatherne5933]

Thank you for this video. I have an epson2720. You can access the print head by removing the 4 screws on from of the printer. Then you can lift up the top of the printer and access the print head. I use an ink pen to prop up the top. Then you can clean your print head with easy access. Hope this tip helps.

[@veronicagarza4121]

Once you open it up how do you clean it? I’m having trouble with lines in my images nothing seems to work.

[@chavalee2146]

Thank you for your help you explained everything I needed to know. I just listened and followed and bam.. wife's printer is fixed

[@dresinkfield5748]

Thank you for this awesome video you saved me with this one! Bravo 👏🏾

[@colettepiper5328]

Thanks so much! Your advise fixed my problem!

[@loving_aki]

Hi! I know this series started over a year ago, but I was wondering if you can make a video of t-shirt printing with sublimation dye and ecotank printer. I love your videos, they're very informative and helpful. Also, can we convert the Epson Ecotank 2400 to a sublimation printer?

[@katb2499]

Thank you for the video. It helped me out!

[@daniellefaucett5401]

You just saved me! Thank you for the detailed help!

[@BestFarmROI]

My hero! Great tutorial, got it fixed.

[@user-of7kl9pe8p]

I just watch this video. I was having a perfect print but now my blue ink is coming out yellow. I’m getting ready to run all these maintenance checks and I’ll get back with you. Thanks for yr help

[@Afitz200]

Thanks for the helpful video! Just so you know, printing over WiFi should not cause any quality issues. Modern printers today (Anything within the last 5 years) are guaranteed to support buffering of pages and checksum validation. Basically this means that the printer will download the entire page before it even attempts to print it. This is why your printer can take longer to print high quality pictures, because it must download the entire document from your device, communicate with the device to validate that the document received is identical to the one sent, and then process the image in a way that the printer can equate to its physical actions. The printer will either receive a full file, or retry until it receives the full file, and print, or will never print. Those are the only two options with basically any modern SOHO network enabled printer.

[@starmiller2778]

Thanks so much fixes in one step while two but I did print head alignment 💜

[@sandrabautista3729]

i just bought an epson 2720 and converted it to sublimation and i want to know if when not in use can i turn it off or do i need to leave it on at all times so the ink doesnt dry up . ive seen mixed answers on this

[@stellaharrison9390]

@12:30 was helpful for me. Suggestion if you have a clog I had to clean/flush heads twice before I was able to see my cyan start flowing again.

[@csmith195]

Thank you! I only just started sublimation printing with my brand new 2760, and I've been using Hippoo brand inks and paper; what is your experience with that one? Also, the paper is quite thick (125g), in your experience will that cause problems as well? Or is that alright?

[@ajakaui]

Mahalo! Ink is not available here on island. Replacing my printer would be 2-5 day shipping at best. You saved my project!

[@pgreeneyespamela]

it worked, thanks, I cleaned them first physically and then did what you said n it worked

[@jessicacummins8032]

I have a question about printing..mine is doing this weird thing where it prints great and then almost glitches and doesn’t print anything but my colors in bars and crazy lines

[@Paola-vy7cd]

had to clean the nozzle twice but it worked thanks!!!

[@tamikanoel7563]

hi, I have a Epson L3110 for sublimation that is printing the correct color blue and green however is transferring yellow instead please help

[@taylormalekow]

Thank you! You helped me fix my issue. :)

[@JustNow42]

About air in the lines. The cure is simply to tilt the printer say 60-80 degree in all directions one after the other. This will do it. Make sure that you have closed all containers. I have a 2750, it works very well.

[@JourneyofAn]

I don’t have a printer yet but that’s what came to mind while watching these videos 🤷🏾‍♀️

[@ghettogotte1]

Much thanks I will be needing a new Printer after watching this 😁

[@misscoleone]

Thank you so much for this information 🙏

[@KristaBandito]

I just got 108g sub paper and my epson eco tank 3710 can't even feed it through? I've set it for prem matte and it just jams and get stucks. Is it too thick?

[@vernicekbell]

Thank you this was a great help!

[@lissettem3827]

Very helpful, thank you!

[@melodydoyle3844]

I purchased a used but in mint condition Et 4760 for sublimation. How do I get the regular ink out to replace with Jacks sublimation ink? Please help

[@landsail130]

I had to do multiple print head cleanings before it cleared up works perfect now

[@nicolemerritt6597]

Thank you for this video - I was having lines that I kept trying to fix and didn't realize there were so many features. Your video was very helpful. I couldn't find the link for ink you mentioned. Can I please have the brand name ink you recommended? Thanks so much

[@kellieshepherdmoeller]

SO helpful! Thank you!

[@sophiemilburn5534]

Hi, I’ve had my epson 2720 for 6 months now and im using it for sublimation printing. Ive never had any issues when printing except ive now not used it for a few weeks and came back to use it printing a photo for a mug and everything is coming out with a red tint across. Ive tried printing a test page and the colours are completely off

[@marisolgranados4278]

I have a brand new epson et 15000 that I just converted and I noticed when I print a larger image from the tray my print come out with so much ink that it looks like the printer is scratching the ink as it prints but when I print regular 8.5x 11 my prints come out normal . What do you think is wrong when I print using the 13x19 ?

[@lindaspaulding3894]

Is there a power cleaning cycle for WF7720 with cartridges? I've printed a couple dozen purge pages and they are actually getting lighter.

[@ROADWARRIOR21]

question I have 2 hard drives on my PC for some reason the second hard drive I can see what's in it, but I can't move or copy the files and picture to another hard drive or USB drive or a new folder in my PC, I took the hard drive out and try to clone it nope. and now all it does is make a tick sound and I can't see anything in it, does not show up on my explorer, what can I do to fix this I don't want to lose what's in the hard drive.

[@reginajohn9236]

Thank you! Problem is fixed! 😀

[@LouRao]

Thank you for this video -it’s a life savings! Question, When doing a “Power Clean” it will used a lot of black ink. Where does the ink go? The printer is flushing out the ink but have no idea where it is flushing to? Thank you.

[@Samanthahope85]

I use a et2720 and recently I noticed a marked decrease in print color quality, even though I’ve been using the same print profile for over a year. I primarily use GIMP, which took away the ability to adjust print settings (very upsetting). So I invested in photoshop and again, using the correct profile and adjusted for paper and print quality, the printed result is very poor. Dull, muddy, and altogether awful. I ran a nozzle check and all my color lines are there. Do you think I need to change or empty my waste ink reservoir? Could that be my problem? I’ve ran all the cleanings, power and otherwise. I uninstalled and reinstalled both editing programs and printer drivers. Maybe you can help me? Also, What is your Facebook group you reference in this video?

[@judywilson1764]

For sublimation ink printer, do you need or use sublimation paper or regular paper? I bought sublimation paper and I want to by the epson 2720 soon.

[@AlchemyOfMovement]

hi! Thanks for the video! I'm working with an ET-8550, it's brand new, just got it about a week ago. I've run all of the tests and cleaning over the weeks, and it doesn't print ANY black. Hasn't since I got it. It doesn't even look like it's filled the ink lines running into the print head. I even tried opening the print head and using a syringe to try to pull the ink through to no avail. Any suggestions? I called Epson and they're just going to send me a new one, but I'm wondering if I can salvage it. Any suggestions would be so appreciated!

[@2574vickie]

I am having the same issues as you are describing. i am aboout to try your instructions. i will let you know if it is successful ty for the video..

[@BBgunX22]

I just opened my Epson printer today and I'm using Hippoo ink. I've printed 5 test pages and everytime my yellow had missing segments. Sometimes my magenta was perfect and sometimes it had segments but yellow was always an issue. I'm not sure what to do at this point as I've done the alignment. I haven't done a deep clean since it's a brand new printer but I'm at a loss. Any suggestions?

[@shawna-mariewalker4288]

You are literally a life saver

[@jackv6477]

Got the 2760 and I did the Diagnostics that doesn't work only part of the text comes out horizontally and the middle of all the text horizontally is missing and then the very bottom is all there, do you think that's computer issue? The other Diagnostics that you're mentioning I didn't notice it there, didn't think it was relevant but you know what I'm going to try the one that you didn't need to try and that would probably might fix my issue I'll come back and let you know thank you. PS the printer was sitting for at least two months without use prior to that it printed flawlessly the ink levels are great and it was the colour ink was chosen by the Best Buy staff oh, they said it was the best I don't have the maker on hands but at least it works fine until I stopped using it for a long. Of time thank you

[@kelliemacosko2233]

I cleaned mine 4 times and the Cayan is still not printing. I’m using Jacks sublimation ink. When I print the blocks none of the colors seem to come out at all?? I’m so confused. I use it pretty often.

[@familymatters3295]

I put the Cyan ink in the black tank. (Must have been in a hurry as I didn't discover for a couple of weeks as the black was not totally empty when I added the new ink.) Epson 2760. I was able to get all the ink out and then filled up the tank with black. Printed blocks of just black to get the blue out. This cleaned out the cartridge by the print head, but now the new ink did not flow into that cartridge from the tank? Any suggestions?

[@aedanhannabeshoi]

OEM magenta ink ET-2760, just decided to clog one day in between steady use of the printer. Currently, troubleshooting but I cannot think of a reason for the clog unless my printer decided to evolve platelets all of a sudden

[@marcipereida4705]

I recently bought a Epson 16600. When I try to print I keep getting error code 00043. It will print part of the pic and then error. Any idea what this problem could be?

[@aux1z11]

I bought mine new with the ink that came with it and hardly used it and today I wanted to make a copy and got nothing but I got playing around and found the clean heads and did that and it worked again but still the yellow isn't working and all tanks are still full, should I try the power cleaning and the alignment checks

[@suzirose2535]

I just set up an epson et2760 for sublimation (printers jack) and when printing in black there’s white lines (every time in same spaces) however when printing in color there’s no lines. I’ve played with settings on printer and I have done the nozzle cleaning several times and ive turned power off over night and tried again. But I do still have 3 blocks in the black when doing diagnostic print. I don’t know what else to do…. Can you please help?