Epson WorkForce WF-7720 | Take the Tour of the Printer for Your Busy Office

The WF-7720 offers superior quality and features with affordability. You'll get professional quality printing without the hassle and expense of a print shop. Save time and expense with its paper-saving auto 2-sided printing, fast print speeds, extra-large ink cartridges, and the auto document feeder, great for as scanning, copying and faxing. Wireless printing and networking, including Wi-Fi Direct, Ethernet and NFC, will bring powerful productivity to your office or workgroup. epson.com/workforce

[@shoddyproductions9793]

I jut picked one up at Staples on sale for $200 and I have to say this printer is built like a Work Horse. It weighs 40.8 Lbs, and is a solid build. Having 2 paper cartridges is a nice feature usually only found on expensive printers. Set up with the built in display was painless and quick. Using it for CAD drawings on 13 x 19 and it's super fast with sharp thin lines. Well done Epson.

[@erickpozos4237]

Wish I could say the same. I bought one a week ago, and my first print had some white lines across the print. what setting do you have yours on? Maybe I got a bad one? So then I picked up an HP 7740 and the print was a bit better, but with some lines still? could it be the settings on my computer?

[@shoddyproductions9793]

Hello Erick... now I have redish bands showing up. spent an hour screwing with head alignment. I withdraw my opinion of this machine

[@erickpozos4237]

Sorry to hear that. This is not good for business. This can be very frustrating and time consuming. this should not happen to a less than a year old printer. Did you use it everyday so the heads don't get clogged?

[@shoddyproductions9793]

Yes it is very frustrating ! I don't feel like spending two hours on the phone with some well meaning guy from India who is responsible for supporting all 5,356 Epson printer models, tell me to buy new cartridges for 1/2 the price of the printer, and see if that works. If it wasn't so heavy I would have taken it back already. Not sure if your "print every day" was a joke ? but I am sure having to in order to prevent clogging is a joke. My heads test clean, but if i print ANYTHING in color I get .070 thick bands that repeat every .4" of blanked outish print

[@erickpozos4237]

No joke. but hopefully you got the warranty from the store you bought it from. I returned mine within that week of purchase. And you are right, by calling the "support team", all they're going to say is to buy new ink.

[@alisonanderson6554]

Where is the 1:1 printing setting I have used frequently on other brands of printers???

[@Geocon04]

I bought this about 5 months ago. Barely got out of the initial start up cartridges, and put new genuine Epson cartridges in. After a few prints the printer stopped printing cyan, and now it only prints yellow. The scanner works great, but the printer function not so well.

[@jmhydn58]

11 x 17 poster (80lb cover) capable? Card stock

[@kathleenculler9654]

Thank you, but the entire guts of my printer fell out of the back onto the desk while I was being troubleshooted by one of your reps. I got a new one.

[@9999charith]

can it print borderless double sided 13x19

[@ors90]

I need to know the dimensions of the epson 7720 box, I want to buy it but the airline asks me for that information, please

[@ColdChills01]

😃What's new for 2020 compared to this specific? An all-in-one EcoTank that was made for heat transfer paper & pigmented ink would be amazing!!!👍🏾 8.5 x 11 to 13 x 19 Yay let's dream together 🤔

[@IzludeTingel]

0:24 what kind of paper is that? it's not photo paper because you can't "touch" photo paper without getting your finger prints all over it (also it's coated, which is not what I want). what's shown here is almost like a poster paper. where can i get the exact paper that's being used here?

[@edwardtraynor420]

Hi guy I have just purchased the 7720 can anyone tell me what size of A3 paper it takes I order paper but its too big for the tray

[@RichardJones-hp4pg]

I might have to disagree with the "print shop quality" claim. If you use VERY high-end glossy photo paper it's pretty decent, but I've seen better from other printers. In terms of a general office printer though (printing documents, emails, CAD drawings, etc) it's a very good printer.

[@glendaharding3691]

I am looking for a printer that can use sublimation ink. Is this printer capable of this??

[@HeraseemAndMumu]

This isn't a best place for asking the questions like this. Bees can't be against honey)) U need to search an information on a forums on sublimation theme. As for me, i use Epson l1300 more than 3 years for printing sublimation, and everything is ok

[@jetn3054]

You might want to look at Epson C88+. I have been using it for a month now and it works fine. Its also not too expensive, but high quality images from my experience.

[@mactastic144]

EPSON has code in their firmware that don't allow you to use 3rd party ink cartridges.

[@TeresaWilliams-xn5gx]

YES!

[@kathleenculler9654]

The 13 x 19 paper doesn’t fit in either of the trays. What am I missing?

[@johannalesley9532]

It fits the rear tray- ONE page at a time

[@iamsunflower-fu3lk]

yes the 13 x19 is feed through the back of the printer

[@diamondmagic5310]

How do I update this thing?

[@larrygray-7841]

My printer Epson Work Force 7720, just started to "click" loudly when it returns to side bar. The ink cartridge will not move to allow new ink cartridges . What can I do as it was working fine before. Thank you

[@epsonamerica]

Hi, Larry - Please call our Tech Team to help troubleshoot. You can reach them at 562-276-1300 Mon-Fri 7am-4pm PT. Thank you!

[@saraoliver4754]

How to do I control which paper-tray it prints from?

[@wintermute0079]

@@epsonamerica That's really your answer? We should not have to call customer service for such a basic feature that isn't even mentioned in your guide book that comes with the printer. That is ridiculous.

[@johannalesley9532]

When you click print from your computer- you choose which location you want it to print from. Cassette A, Cassette B or Rear Tray

[@thrive-wellness]

@@johannalesley9532 It doesn't give me the option to pick which cassette. Currently it keeps saying there is no paper in cassette (which there is) and won't use cassette 2 for alternate printing. Any ideas on how to fix it?

[@PastorMichaelTurner]

Just bought the 7720. Can anyone tell me how to print 11x17 paper. Having problems.

[@mactastic144]

You have to put the 11x17 paper in one of the trays. Tray 2 can’t print double sided. Take out Tray 1, expand the tray to fit the paper, and put it back into the paper. Make sure Tray 1 has the correct paper setting.

[@mrhousto]

I have three of these printers. Two of them are useless now due to error codes that won't go away. One has error 000041 and the other has error 031008. I've been through all of the "troubleshooting" steps that were suggested but nothing has fixed them. This is very frustrating when you have work to get done but can't due to these issues!!

[@epsonamerica]

We apologize for the inconvenience. Please contact our Support Team at 562-276-1300 Mon - Fri 7am-4pm PT for assistance. Thank you!

[@allisonsitter9386]

How do I print 12x12? I can’t figure it out!

[@araselywences2452]

I would also like to know. I hope a rep., from Epson replies soon

[@nickfloyd1941]

Mine takes 5 minutes per page in colour wish I had never bought it

[@capekorn]

How to print landscape (horizontal) on WF-7720??

[@epsonamerica]

Hello Carol. Open the Page Setup or Preferences option after clicking Print and change the page layout to Landscape.

[@gadgetworks1356]

can it scan up to a3 size?

[@mactastic144]

Epson America No, it can only scan up to 11x17 and print up to 13x19. It can’t even print a true borderless photo.

[@DelValleRecords1]

Recently got one of these. Its brand new but the ink is practically gone. What's the deal???

[@mactastic144]

If you printed a lot of stuff, then that would explain why the ink is gone. It comes with the standard ink cartridges. The XL ink cartridges are better.

[@RichardJones-hp4pg]

The first time you set up a printer and it loads up the ink into the system, it uses a chunk of the ink to do that. So the cartridges that come with it won't last as long as future refills. But as someone else said, using the XL cartridges is better, too.

[@Wavefront101]

There's no problem, it's just the ink container is microscopic, so you can empty you wallet every few prints.

[@ulyuly9744]

@@mactastic144 You need a job in Epson Customer Support. You give better and more accurate answers than Epson! 13 x 19 scan - it clearly states in the video that it scans up to 11x 17.

[@allankiplimo9752]

@@ulyuly9744 I tend to think @stellarspace is epson's staff.

[@suephotovideography7857]

Can I print cardstock on this machine?

[@mactastic144]

The name of paper usually never matters. What matters is the weight of the paper. I print on 80 lb Matte Paper with this printer and I can print double sided.

[@AlexDiaz-yn3ez]

​@@mactastic144 Do you know the GSM of the 80lb you print on? 80lb paper GSM can be different depending on the "type" of paper , cardstock/cover, index/text etc. www.cutcardstock.com/pages/paper-weights-explained , www.paperpapers.com/paper-weights.html

[@latoyabrown1992]

Does it have scan to email capability?

[@Mikewalden12345]

Yes

[@latoyabrown1992]

@@Mikewalden12345 thanks I have been unable to set up the scan to email feature.

[@mactastic144]

@@latoyabrown1992 The Scan to Email functionality only allows you to manually type in the information of the email server. Use Scan to Cloud instead.

[@natimu2]

Buenas tu conoces como arreglar el error 033507 en esta impresora?

[@epsonamerica]

Hi, Natalia - please connect with your Support Team at 562.276.1300 / Mon-Fri 7am-4pm for assistance, Thank you!

[@recab2724]

can you do transfer photo with this printer

[@tuqamahmood3736]

It is not available in my country and I like it more if it came in white

[@richardolson4314]

this is a terrible printer nothing but trouble

[@maxserlenapresley3458]

sometimes my printer won't print i have to click print 3 or 4 time to make it make it print

[@Jennifer-ul1ho]

I have the same issue too

[@Jennifer-ul1ho]

And somehow it doesn't print more than 4 pages at once so when I had to print like 60 pages It was very bothersome.

[@Alex-yq5xl]

Can I print from my smartphone?

[@scienceisawesome_]

yes

[@Alex-yq5xl]

@@scienceisawesome_ actually a buyed it😂

[@gabrieleriggikatane]

could it print A3+ (13x19) on both sides ?

[@gabrieleriggikatane]

@@epsonamerica 11 x 17 is not A3+, but just A3. could the printer print on both sides of a 13 x 19 piece of paper?

[@metalraiderz]

@@gabrieleriggikatane yes..but you must change paper setting to matte paper..and activate borderless setting 32.9 cm x 1200cm

[@capsamo6885]

Why there is no export of American hardware to the Middle East I have been tired of Chinese hardware that always crashes 😔

[@wintermute0079]

You should be making short instructional guide/support/setup videos instead of advertisements if you're going to have a KZbin channel.

[@grzegorzdobrowolski1995]

support.epson.net/setupnavi/?LG2=EN&OSC=ARD&MKN=WF-7710&PINF=setup#P_HWS/1

[@davidmiller365]

Stupid comment!

[@wintermute0079]

@@davidmiller365 ok lol

[@dahaproject3498]

expensive ink cardridge

[@davidr346]

The cost of the I k makes this impractical for more than 100 pages per month. It is not a serious business printer. I would say it is in “rip off” territory. I don’t mind paying a little more for ink when the printer is cheap. But these prices are just plain gouging.

[@smallbrandproductions6906]

Gouging? It's only $340....

[@tomthomsen11]

THE REAR FEED DOESN'T WORK. BUYER BEWARE! PRINTS NICE OTHERWISE!

[@tomthomsen11]

Epson America have done so. I already threw the Brother printer in the dumpster so I need this feeder to work correctly. Thanks.

[@mactastic144]

@@tomthomsen11 What do you mean it doesn't work? Did you put a single sheet in the rear tray and print it? It works for me.

[@tomthomsen11]

@@mactastic144, want to use it for envelopes. So far, Epson support hasn't figured it out. We've just been putting envelopes in tray 1. Not a huge deal but definitely not right. Have not tried to run an 8.5x11 sheet through it. That may work. Any ideas for me to try? Thanks!

[@mactastic144]

tomthomsen11 Is it up-to-date? There aren’t settings for envolopes on the printer, but when you print, you have to set the correct settings for printing on the envolope. This usually means size.

[@tomthomsen11]

@@mactastic144 Up to date on firmware and drivers. When I go to print, I select the rear paper slot and size #10 envelope. It prints to tray 1 on 8.5x11. Rear slot is selected and size selected specifically. we end up loading the envelope in tray 1as a workaround. We shouldn't have to do that. Sure would be cool to have it working correctly. Thank you for your help. By the way, I have two of these printers. Same situation with both of them (one's at home and one at the office).

[@Wavefront101]

This is by far the worst printer I have ever used.

[@tictechtime616]

oof