Ex-Post Office chief denies cover-up over remote access emails

Angela van den Bogerd has told the inquiry into the Post Office Horizon scandal she did not recall receiving emails warning her that software maker Fujitsu would remotely access the accounts of sub-postmaters.
Ms van den Bogerd was the former people services director at the Post Office and handled complaints about the Horizon system.
A fault in the company's software led to dozens of sub-postmasters being wrongfully convicted in connection with missing funds.
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[@mr.t8830]

How can this enquiry accept this blatant lying, if she can’t remember she should pay back all of her wages as she was clearly incompetent and didn’t do her job just for starters,

[@user-rm3gx3zu9r]

Its British.

[@johngorton-qu9xn]

The behaviour of a sociopathic narcissist

[@wendysimpson6395]

Definitely.

[@HarryLagman]

Every single one in top jobs at the PO knew about it and need to serve jail time. Apologies mean nothing.

[@tjfSIM]

Genuine apologies would certainly be a good start, but we've not seen them from any of the people who were responsible. All we've seen is blame shifting, whitewashing and word salad. I very much doubt custodial sentences will come out of any of this, there's just far too many people involved and pinning the blame on particular individuals is going to be difficult. I hope we see a lot of civil claims from the victims though. They deserve vindication, closure and handsome compensation.

[@BellaBoz]

Yes. Sorry doesn't cut it.

[@HarryLagman]

@@tjfSIM some of the victims haven’t even received the money they had to pay to the PO, never mind compensation.

[@tomhenry897]

Why isn’t she in jail She had 100s jailed on false evidence

[@lindaj237]

She needs to be reminded tomorrow that she is under oath..

[@rjjcms1]

The one who knew the most but pretends to have known the least.

[@StuartMiles74]

Jason Beer has this liar on toast. She and Vennells should be jailed for fraud.

[@mikeyacson9542]

She does not know or care about the truth, she lied and lied under oath. Her and Vennels should be jailed

[@Jay.XXI.]

Lies all lies. They all knew and still went ahead and prosecuted and made people's lives miserable. 😢

[@JackKing12.]

Like to see her go to prison for a good length of time.

[@helenclare1207]

Just horrendous. Liar,liar.

[@NPA1001]

This is woman who the Mr. Bates character in the drama called “an hard faced cow”

[@boydovens4180]

I dont remember , I dont recall , Ive got no memory , of anything , anything at all . P.G

[@rodmcintosh3149]

How does she remember to get up in the morning? Total liar! Jail time.

[@phillyfish4829]

Jail her now

[@PharmaTroll]

This goes higher than the post office business. The UK government permitted this to happen. The UK government is unfit to run this country.

[@custossecretus5737]

I think that is the issue here, politicians have had a hand in this and I get that from a comment one of the private investigators said, about how it might impact on the sale of Royal Mail.

[@Captain_Aardvark]

@@custossecretus5737 I suspect that it's also linked to right-wing free market fundamentalist ideology where the politicians in particular are concerned in that in their own crazy world the markets will magically make everything just work out to everyone's benefit. No need for rules or regulations, or even just doing their jobs at the most basic level.

[@joffey1212]

Tony blair at the start of horizon stated it was superb and trustworthy.

[@AndrewTaylor-gc3qj]

Strange how the newspapers have gone very quiet. Corrupt government laying the law down again and controlling the narrative. Stinks, just like the Madeline McCann case from government cover up.

[@Poontang123]

Many organisations in the UK need disbanding including the NMC who are currently holding up to 6k nurses to ransom waiting for processing for up to 10years. If anyone was wondering why there is a shortage of nurses it’s because they are not being allowed to work. Another scandal in the making

[@stevewright8204]

Dreadful woman guilty as hell,jail her

[@roryking1]

truly sorry my arse

[@nfcpro]

All of them lying through their teeth.... none of them admitting 1% responsibility.... they need to go up in front of a criminal court....

[@sputnikone6281]

Is there any reason why we should believe her? Frankly I am surprised she did not say " I was only obeying orders!"

[@grahamnichols1416]

Long story short: "I don't recall anything except that it wasn't me. It was everyone else. If anything, I am a victim in all of this."

[@seaglass22]

... and I don't give a damn about all the ruined lives and s*icides!

[@kevinrussell1319]

Every one off them can't remember anything. How do they get home.

[@tonygunn6889]

Had a brain fart

[@composedlight6850]

How did the get employed and promoted 😂

[@peternewman3487]

Her face when she was walking out of the building speaks volumes.

[@childofthe50s53]

Such a sour look. Nasty, cold .

[@mirzalebethsimwing8268]

SHÈ IS JUST A LÌAR

[@stephenholmes1036]

This lady is a liar, A lot of problems with altzeimers in the post office

[@ianramage6692]

Lying under oath and she’s not sorry. Off course she knew that horizon was faulty and still aided the prosecution of postmaster/postmistresses. Unbelievable amnesia by all involved in this case and if there’s any justice in this process she and the others found lying should feel the full weight of the law, but we know deals will be done and they’ll be let off with a slap on the wrist.

[@4KVideoPlaces]

It's a NON apology, as Ms van den Bogerd indicates, she's only sorry for the events that caused this tragedy to the postmasters. It's clear that Ms van den Bogerd is in complete denial in her own mind, to the part she played. She's divorced herself from doing anything wrong while enjoying her role at the PO, as chief operations officer and completely complicit in all aspects of the PO activities. Arrogance & survival mode will do that to people in power, they see themselves as being above reproach. (It wasn't me, it was always someone else's fault)

[@neilelkin5307]

She should be going straight to prison till she gets her memory back..

[@JoelJoel321]

Perjury, perverting the course of justice.

[@jexxajess6837]

She just lies everything she says is clearly unture. She doesn't have dementia so there is only one conclusion..

[@DigitalPerspectivesUK]

An absolute arrogant liar… these Post Office directors and lawyers need to be jailed for at least 10 years for the amount of pain & misery they cast on innocent loyal & trustworthy employees!

[@gherkamum]

They know it was all wrong but did nothing, Fake apologies, still no empathy or shame…..They all look guilty…..All covering their own backs….Prison.

[@lcoconstruction2660]

Prosecution is the only answer, jail and stop pensions!

[@Mike_5]

Angela has obviously been given Legal Counsel to not allow her face to be happy at any point

[@keithgreen9009]

Selected memory loss .... she did nothing to help those wrongly convicted. this is a person who has never been held accountable for their mistakes carried out in the process of doing their job .

[@richardkinghorn4729]

Their memory fails every time they are put questions that they already know the answer to. No good barrister will put a question to someone they don’t already know the answer to. Selective memory loss will not stop them from being prosecuted when the time comes, hopefully they will get a lot of years inside. They all knew that the system was faulty but did everything they could to cover it up. Liars have to continually lie to cover a lie, they wouldn’t know what the truth is because of the continual lies being told.

[@Britpop968]

Closure in this issue for It’s victims dead and alive is not only , money and forced insincere apology’s , it has to be jail time for top team of the post office .

[@user-sl8xb6hj9k]

She doesn't care. No remorse.

[@michaelmouse4024]

More or less every email exchange between her, Vennels et al was about covering up the issue of Horizon failing yet she claims there was no conspiracy etc. 😅

[@derekdee9592]

Hard faced blank mind squirmed in the seat sniffed brazened it out, blind faith in a computer system done on the cheap & they all say the same line “ I’m not an IT expert” ???

[@mikejduk]

This woman, along with Paula Vennells should be behind bars, suffering the same as those Postmasters did because of their sheer neglect and cover up! Even her apology had to be read from a transcript! Despicable woman!

[@PeterDriscollAndTheCruisers]

PRISON......

[@marktrevor9490]

Put her in jail and hopefully her memory will return!!!

[@ericcorry1199]

To me the women is a liar Her position in the PO would ensurse she was very well aware of the whole situation and cover ups Why is this I Cannot Remember Syndrome an accepted fact when we all know its to cover herself from committing Perjury under oath

[@VikiStorm]

Just pay All the victims Full compensation . Its obvious Horizon is 100 percent Guilty.

[@markjowett3633]

Blatant purgery give her max 7 year sentence.lets see justice

[@rodmcintosh3149]

70 years

[@adrianwright8685]

If it was Fujitsu that altered accounts has anyone explained why?

[@ftumschk]

The only altering of accounts Fujitsu seems to have done was to insert compensating transactions when there was a known imbalance in an account. So, for example, if Post Office "X" showed an incorrect deficit of £100K, Fujitsu support staff could add £100K to restore the balance. Similarly, if Post Office "Y" showed an incorrect _surplus_ of £50K, Fujitsu support staff could deduct £50K from the account to compensate for the error.

[@adrianwright8685]

@@ftumschk If true that seems barking mad - why would Fujitsu feel the need to 'adjust' another companies accounts?

[@ftumschk]

@@adrianwright8685 To enable the books to balance when an erroneous transaction was found. It was simply error-correction, and there's nothing mad or out of the ordinary in that. What was wrong was that Fujitsu system administrators could use postmasters' IDs to make these corrections, and that this was done without the postmasters' knowledge. However, there was nothing untoward otherwise and, despite what the more conspiracy-minded among us have suggested, there's zero evidence that rogue Fujitsu employees were siphoning off cash for their own personal gain.

[@iwalker3809]

@@ftumschk Maybe in Post Offices where the existing SPM had been removed due to alledged theft etc then replaced with a new SPM, the new SPM's accounts could be remotely altered to remove any sign of imbalances in their accounts.

[@ftumschk]

@@iwalker3809 These compensating transactions were done more-or-less overnight. Errors happened at random across the post office network, and many of the imbalances were corrected if and when they were detected. There is zero evidence that individual post-offices (or SPMs) were targeted individually, or indeed "targeted" at all, by Fujitsu. And - here's the kicker - there is zero evidence that any money was siphoned off by Fujitsu. Any recovery of "missing" funds was done by the Post Office, and depended on (a) a case being brought to court; (b) a "successful" prosecution at the end of a lengthy legal process; and (c) the SPMs concerned actually stumping up the cash. Fujitsu, for their part, were paid their contractual fee for providing and maintaining IT services, whether those services worked well or not, and totally independently of any prosecutions brought. They didn't get a "cut" of the proceeds.

[@ericplant5169]

Send her to prison, remove her pension and throw away the key !

[@robertbroadbent3038]

I thought that criminals who are caught have their property and money taken away as it would be the proceeds of their crimes So why aren’t these execs being asked to hand back the millions they’ve earnt and the bonuses received as a result of their crimes To ignore the OBVIOUS faults in the system and prosecute innocent people is repulsive- and yet they continue to get a full pension and live a good life which was denied to so many of their staff 😢

[@realcapitalist1462]

What becomes increasingly clear is all PO senior management are inputting into the inquiry with an eye to future prosecutions of themselves. It's not even subtle and fools nobody. As the ex-post submaster stated at the end, the sudden rise in balancing issue coinciding with Horizon implementation would have raised concerns in any reasonable management system. The PO/Fujitsu went from paper based systems to computers with no backout plan and simply kept digging a massive hole for themselves at the cost of lives. Vennells testimony is going to be interesting. I wonder what her god is thinking?

[@michaeltownsend1719]

This was always the plan to delay as long as possible so they can say I don't remember

[@Katzzzz]

She needs to be sorry for what she did, not for "what happened to people" because of her actions.

[@cndns2]

She lost her moral compass and with her failed "memory" undoubtedly will never find it.

[@inmate1614]

The selective memory defence. She deserves at least 10 years in prison. They all do, but I doubt any of them will spend a second behind bars!

[@dannifauntleroy6102]

So many lies. Also, seemed Angela was devoid of a handkerchief and sniffed continually throughout the proceedings. Much praise for KC Jason Beer.

[@michaelc821]

What her liar. What was she doing as a boss,then? Lock her up.

[@yellowtommytanker]

A 9 Bob note has more integrity than these people... Long jail terms needed for ALL these criminals!

[@kevvagarra6859]

Perjurer, give her a cell with her boss, venal Vennells!

[@robertr7569]

She's had plenty of time to develop memory loss. Unbelievable out and out fibs. Trying to minimise her roll in being responsible. Look forward to her knocking on the door of HM prison.

[@barrygifford3515]

Why isn’t it that everyone can see these people are lying. No other word for it.

[@mark-shane]

We will hear her views about the NDA she asked SPM to sign. I'm sure she has all answers prepared and of course " I don't remember" is always the fall back position.. Amazing how these PO crooks remember some information /facts from 10 years ago that are helpful but those who might incriminate them is all forgotten.

[@user-wj4yk8ly1d]

The Testimony i shall guive shall be truth 🤔

[@ataxpayer723]

"The evidence that I shall give, will be vague, incomplete and I will dodge the questions"

[@TheStargoose]

Those at the top always seem to avoid accountability in the U.K.

[@lovelife4110]

Saying sorry doesnt cut it.These execs have ruined lives.This whole situation makes me sick.

[@ralphplumb7027]

An apology is an acceptance of wrong doing in the past! Guilty! no question about it!…sh is another “buck passer”

[@LynforddBrown-tg8ip]

Iron clad 😅

[@frankdique8799]

If she isn't convicted of lying in a criminal court, there's no point in public inquiries if people are not found accountable for their wrong doings. !!?

[@whateversunpopular1338]

“I’m truly truly sorry…” that makes it alright then, doesn’t it?!?

[@DavidGetling]

Seriously, does anyone expect those in charge to admit that they deliberately perverted the course of justice? We need a judge that isn't corrupt to jail these people!

[@user-lm2vs1sl3v]

What will the punishment be? It must be substantial.

[@amfearliathmor9747]

I know nothing ... I am from Barcelona But I don't think she was from Barcelona though.

[@nickycoles8415]

just look at the way she is holding her hands.

[@pippipster6767]

Shall be a lie. A complete lie. And nothing but lies.

[@carlosdeferrer3585]

Just disgusting, using the I cant remember as a way to avoid the question and perjuring herself. I can only hope that a paper trail will be enough to put these criminals that ran the PO behind bars. as none have the decency to stop lying.

[@gordonferguson4370]

Ive been put in prison on far less evidence

[@k1k2lee]

Lock her up

[@ataxpayer723]

"I don't remember getting up this morning"

[@jameslynch7826]

Their manager office speak won’t work at the inquiry. Listen to the wording and sentence structure. HR people make me vomit.

[@spritzpistol]

Why isn’t she in custody, with bail conditions. If that had been anyone of us (outside of the big businesses), we would have been charged and cuffed. Clearly one rule for one, and another for the rest of us, it’s morally and ethically disgusting! How do these people sleep at night?

[@Klemheist-vf1hx]

"It wasn't me, I didn't know." [Tomoyuki Yamashita - Executed in 1946 for not knowing, when he should have known]

[@leemccourt1604]

She’s only upset because she got caught. Jail her.

[@wayneh1455]

This woman isn't sorry for anything,other than the fact that she's been caught,she's a liar liar and liar,prosecute this woman an jail her including her boss,make them pay all the compensation,as a tax payer I don't want one penny of my money to be spent on this issue

[@laurencemonaghan4894]

The Post Office should closely examine obvious shortcomings in its recruitment process. It seems that interviewers are failing to identify serious cognitive and recollection deficiencies in candidates that are being vetted for roles at the very top of the management hierarchy.

[@robpearce8225]

A thief & a liar. Despicable

[@Stioffain]

Needs jailing. If we let these people off with this, then things will never change. She'll go back to her nice house, with her nice life and care not a jot about those lives she has wrecked.

[@liftfan2]

A very poor memory seems to be a requirement for people in highly paid positions in which employees are screwed for profit.

[@user-ee6nf7kz1n]

How does she sleep at night , what a horrible person

[@melvyncox8488]

Please lock this woman up and throw away the keys she just lies and lies .her family must be so proud of her .

[@lewis123417]

Such a shame we can't put people in the stocks anymore

[@user-wj4yk8ly1d]

Years later , Rešetnikov said : i said my dad took part in the operation but i did not say he got the red flag up

[@jeremyroberts39]

She didn't lie, she didn't admit to anything, to be fair she couldn't remember anything. I watched the lot, this woman is a dreadful advert for Post Office. She now deserves to be fully investigated by the police.....and SOON.

[@martinelliott5026]

They did what the SPM Where charged and destroyed for. Criminal charges and return of profits from crime. Salaries Bonuses and pensions at least

[@johnreid9329]

I bet she didn't have any memory problems when she was lifting her pay or how much bonus she received...she now has memory loss because she knows she's getting caught out..who actually believes her.

[@chris-vn6sw]

Selective memory 🤔 A long spell in jail awaits

[@gregjarvis3288]

Do any of these people know anything??

[@Rancid-wd3ty]

Fed up of these peoples *sorry* lock em up.

[@conconmc]

Police need to get in an offer plea deals. Smart investigator will turn everyone against each other

[@lollyegan9072]

Pure bs 🤬🤬🤬

[@MYCROFTonX]

AvdB got the better of Jason Beer, who has not recovered from being beaten hollow by Rodric Williams a week ago.

[@f0urstr1ng]

The evidence I shall give will be bs, complete bs, and nothing but bs.

[@user-wj4yk8ly1d]

According to Rešetnikov in 1998 , Mi 6 , has dozens men close to Milo Djukanović of Montenegro to deffend him

[@kennyjones3679]

Tommy now has the Met in his sights I bet Rowley is craping himself.