Ex-Post Office executive Angela van den Bogerd refuses to apologise for role in Horizon IT scandal

A former top Post Office executive has refused to apologise for her role in the Horizon IT scandal, insisting: “I didn’t knowingly do anything wrong”.
Angela van den Bogerd began her evidence to the Post Office Horizon IT Inquiry by saying that she is “sorry for the devastation” wrought on subpostmasters and their families.
But when pressed by Inquiry counsel Jason Beer KC, Ms van den Bogerd insisted she had been unaware of critical flaws in the Post Office’s IT system.
“You make no concession or admission that you did anything wrong”, said Mr Beer.
Ms van den Bogerd replied: “I didn’t knowingly do anything wrong.”
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[@user-pm2yo8lv1s]

She should go to prison

[@insertnamehere5146]

she should but she won't. No one involved in this will be going to Prison.

[@yvonnebraybrooke5842]

These innocent people went to prison, so the people responsible for putting them there should also go to prison!! Its an absolute disgrace! Shocking!! So many lies and no remorse! They still wait for their compensation. Will they please stop calling it that!! Its NOT compensation. Its their bloody money. 😡 OMG!!

[@ed393]

They should all be on remand until the end of the enquiry.

[@markbullen5989]

@@insertnamehere5146

[@hugolindum7728]

Or street justice.

[@mikepxg6406]

Middle management across UK is riddled with these people.

[@ginghamt.c.5973]

You took the words right out of my mouth - or brain ! Exactly what I was thinking when I listened to this. What a stain on our society.

[@susanmarch1661]

Take the high salaries but have no intention of doing any work.

[@johnlowe-tq6ey]

They make employees and customers lives a misery.

[@kathykay9920]

Prison

[@user-xq6me6pd7q]

So true. I have run into several of them and to be honest I don't understand how they sleep at night. Bloody monsters

[@arthurhodgkinson8599]

All these people should be jailed, no remorse, not one has ever taken responsibility, absolute disgrace.

[@user-pm2yo8lv1s]

She is a LIAR

[@chrispmodlin]

My words exactly .when will these liars get arrested

[@tonygunn6889]

She did not care only care about post office brand name run a cover up

[@elky1883]

Get this piece sent down

[@johnreed8336]

PANTS ON FIRE !

[@seanryan3837]

Living off the millions in bonuses she got working for the post office. She knew what was happening and should be held accountable. No apology, no remorse. She should be in prison

[@richardshepherd6103]

One lie after another the whole lot should be behind bars.

[@adrianvassallo5630]

Her swearing on oath was a lie

[@AnthonyTobyEllenor-pi4jq]

I would require she repaid all her bonus payments and that she relinquishes her Pension as well as never being allowed to be in any position of responsibility ever again. Also, she needs to be required to make a statement detailing what her involvement in Common Purpose was and what her instructions were.

[@wanderingyoutube]

Here is a woman supremely assured in her righteousness that the mere concept of her being mistaken is absolutely beyond her consideration. The thought of her ever being wrong is absolutely foreign to her.

[@vrindersinghrandhawa6343]

Bit like a nazi

[@23merlino]

exactly... this type of mindset is becoming more and more commonplace...

[@kcribin5654]

Jail…..without question

[@raskinman]

Keir Starmer will probably say this message is misogynistic

[@kcribin5654]

@@raskinman ohhhh the joy of free speech 🤐

[@gherkamum]

They know it was all wrong but did nothing, still no empathy or shame…..They all look guilty…..Prison must come

[@grahamnichols1416]

But it probably won't. Some will 'retire' to a nice pension, and others will slip away ...

[@blue_jay31]

One can only hope 😢

[@kathykay9920]

She's got to go to prison. Crowd fund private prosecution, Alan Bates. My cheque book is ready

[@davegreenwood1663]

There is one law for the rich ,and one for the poor .These slimebags will walk away scot free into the sun.

[@julierogers1155]

A-MAZING, just stunning in their lack of shame, lack of accountability, lack of remorse. PEOPLE DIED sub-postmasters DIED.

[@MisterstereoOso]

A sociopathic narcissist would talk like this…

[@raskinman]

Arrest her!! The Police are too busy harassing poor working class people while this person is allowed to talk like this

[@MAKO_0970]

Someone needs to remind her she is under oath

[@robertgannon-cx2mm]

I don't think that would matter to these people!!

[@brashers759]

A horrible excuse of a human being.. 🤬😡

[@stephenreeds3632]

LIAR!!! Told postmasters that no one else had had a problem when she knew that they had. Lies, lies, lies. So assured that she has done NOTHING wrong.

[@alidabaxter5849]

A monstrous woman who caused ruin and grief to innocent people, who claims to have no memory of anything she did wrong (with memory loss that acute how could she function?) and who clearly awaits no retribution. I hope from the bottom of my heart that she spends a lifetime in prison but fear she won't.

[@allanthorpe7139]

What an embarrassment her evidence was, 35 years in the job yet knows nothing about nothing 🤣

[@josephlennon8475]

These type of people are about in British management. All incompetent, and fools. Just do nothing all day. Then bamboozle the workforce for the month or quarter and then drive their company cars home, only to see they have been paid anyway. Unbelievable, but true.

[@peternewman3487]

Her fiddling with her fingers speaks volumes.

[@susanmarch1661]

And the worried, entitled look on her face.

[@jimborobo9952]

one question I have not heard answered yet is, who told the helpline staff to say YOU'RE THE ONLY ONE!, some one came up with that phrase, WHO!.

[@vagabondslot-machine8832]

It's funny how none of them can remember anything. They remember their bonuses, though. They wouldn't forget them!

[@user-pk4xb3gt8m]

NHS will be very busy shortly with a huge uptick in Altheimers referals all from the P.O. personnel involved in this enquiry. Please Please put these criminals into court for fraud perjury and any other crimes these people have commited

[@josephlennon8475]

Very, very good one and so true. And, yeah. Get all of these criminals in court, and jailed, ASAP.

[@seanfinlay6822]

Should lose driving license: would never find way home.

[@murielbrown3013]

Mind boggling levels of incompetence, liberally laced with wilful blindnessd

[@derekrobinson5554]

She has to apologize reading from a piece of paper, very heartfelt.

[@clivesweeting4410]

She only apologized for what had happened , not for any responsibility .

[@blue_jay31]

She is one big lier, jail jail please !

[@viewfinder914]

Amazing how these people do not remember key details but do recall who to blame...

[@davidblyth5495]

As an executive, she is paid to know what is going on She remains responsible and accountable for her neglect

[@dismalfist]

The hand-wringing and scowling of a truly nasty individual about 6 months away from being sued into OBLIVION. Feeling consequences for the first time ever. Starting to realise that big property portfolio, that Jaguar, those pensions might all be going to pricey lawyers over the next decade until she's bankrupted, compensating her victims and the families of the deceased, as the prosecutions she must answer begin. And keep coming. And KEEP coming.

[@user-ox9ec1id9x]

So she wasn't doing her job if she didn't know these things, so what was she getting paid for ? It was convenient to not notice vital E mails, & to not know departments of the organisation of which she was in charge. It seems that all those in leading roles in the Post Office were incompetent & unfit for their jobs, & that they were all equally forgetful !!

[@CaptainFearless1]

spot on other CEO's of other companies can be deemed culpable if they didn't show due diligence to find out the facts...i did not know is not a defence

[@kathykay9920]

Prison, prison , prison

[@lindaj237]

Hopefully, she will not be believed. And she should be reprimanded for lying. This needs to be referred to the Police, forthwith. No more waiting. Make them all stand up in Court before a judge and jury

[@rogernevin7461]

@@CaptainFearless1 But she did know ! the email sent to her of Dec 2010 told her Fujitsu could access the Sub-postmasters accounts remotely ! 2010 ! she didn't let on and continued with unsafe prosecutions against Postmasters and put them through pergatory.

[@CaptainFearless1]

its unforgiveable to do that to innocent people

[@TheKevcarp]

How to lie and have no conscience

[@robintaylor7004]

"Selective amnesia" should be redefined as "Big Corporation witness evidence syndrome"!

[@duckndive.]

Nothing less than a custodial sentence would be appropriate for this completely disgusting lack of acknowledgement and for the terrible lack of responsibility shown.

[@andycarter9895]

Having listen to her speak she is an obvious liar and hid the scandal as long as she could. She knowingly sent innocents to jail

[@honorw4125]

I'm only surprised she didn't go the "No comment" route. Good grief, she has no shame 🤦‍♀️

[@davidmullins8472]

Where did she learn how to lie like this? Was it a job requirement?

[@johnclarke-vs9qe]

She got an email 1 month, then another 1 day before being involved in questioning a subpostmaster regarding the remote access capability of Fujitsu. When it was suggested that "someone" else had accessed the account, all she said was that the Post Office couldn't do that, but didn't think it relevant to say she had been informed that Fujitsu could!! Unbelievable.

[@lynnechapman6202]

Her "apology" (before Jason Beer KC begins to probe her witness statements, stating that there is no 'apology' within her witness statements) is HOLLOW ... just like the "apologies" of the other PO executives / prosecutors / counsels who have been questioned by Mr Beer during the course of the Inquiry. I'd go as far as to say these 'hollow apologies' are actually an insult to the sub-postmasters / sub-postmistresses (and their families) affected by this appalling scandal.

[@ChurchyXo]

There are a lot of Post Office bosses that were paid a lot of money for apparently "not knowing" ANYTHING that was happening. This women, along with all the other lying liars who lied, need to be prosecuted to the fullest extent of the law. I can smell the bs from here.

[@JAS299]

Hard as nails. No remorse whatsoever.

[@HenryJasonVarga]

Do you want her to commit suicide?

[@davidd6130]

So may ruined lives from this psychopath. She should be jailed and made penniless

[@dardobartoli]

For goodness sake people, can you not see she is sorry.... for being caught

[@klockwood3441]

From my point of view she’s either incompetent or compromised. Jason Beer KC tried his hardest to get an apology. These people can never admit that they’re wrong.

[@petecypriot]

Her contemptuousness is breathtaking. Given her former position, she should be going to prison, not sitting there looking down her nose at the inquiry like it's beneath her to even be there.

[@davegreenwood1663]

Some jail time will help her selective memory a lot.

[@wristopia4101]

She may as well just blame it all on the Tooth Fairy and Santas Elves.

[@dontuno]

Give it time......

[@wish21100]

I’ve never worked at the post office … if I did, I don’t remember it

[@Quiet_Forge]

If "I don't remember" is ever allowed as a defence then the law in the UK will change forever, and anybody will be able to commit any crime they like.

[@johnchristmas7522]

Why all this clap trap? THEY SHOULD BE IN PRISON DOING 10YEARS MINIMUM

[@PG-ts9xz]

This is how the British do it. An inquiry with so much evidence that an old codger of a judge gives them a free get out of jail card. The Diana inquest is the template.

[@peterflynn3657]

Scandalous: bring in a criminal trial as soon as possible. She belongs in gaol along with Vennells and many others.

[@mandy59227]

They don't want to admit any wrong doing in case they lose pensions/money. These people high up/ in positions of power are totally inept and hugely irresponsible and dishonest. Hope they all face prosecution

[@josephlennon8475]

Great statement @mandy59227. And ,yes. Prison, for all the criminals at the Post Office and Government officials who were responsible for this.

[@KeithAdams-bs4du]

How is this woman employed by Welsh football still . They surely must question this .

[@ginghamt.c.5973]

Really? Shameful

[@petemills5704]

She isn’t…fact…u need to check before giving it large.. was there dec 2020- march 2021..4 months

[@1inchPunchBowl]

@@petemills5704 Giving it large? calm down little man.

[@seamuscarmody6579]

Last I heard she was at Integral

[@user-yr5kl1iw3t]

I’m confused I’ve watched bits of this enquiry and I’ve watched the film I’m left wondering why did Fujitsu change the amounts in post masters accounts I know they did but why? Also where has all the money gone that the PO made postmasters pay that they did not owe?

[@wanderingyoutube]

Those are the real question, isn't it

[@user-yr5kl1iw3t]

Yes I’ve just heard that one postmaster paid the post office £10.000 which he did not owe did the PO pay them back and all the other postmasters back

[@fudge619447]

It went into the general profits of the PO, the profitability on which Vennals received her gong.

[@user-yr5kl1iw3t]

So the government are holding back paying the postmasters for life changing wrongs done to them can’t get why they done start righting the wrongs by paying all the money the postmaster gave the PO that they did not owe then talk about what else they owe these poor people

[@kevinthepilgrim5441]

My understanding is that the Horizon software created false shortfalls which meant Horizon automatically locking down the system for a period. Some SPM’s were juggling monies to make up the shortfall in order for next day business to continue. Horizon technicians were covertly accessing the SPM’s accounts overnight to manually override the software bugs. This was done so as not to alert that the Horizon system was flawed and not fit for purpose. This was then covered up by Fujitsu and POL who consequently followed their own policy on criminally investigating SPM’s for the apparent shortfalls and money juggling in the absence of any formal acknowledgement that the software was creating the problem. In other words, there was no actual money lost despite some SPM’s paying off bogus shortfalls to POL as a means of avoiding prosecution and potential jail. I don’t know what POL did with this money. Perhaps it was used to pay management bonuses!

[@haydoncooper3744]

Never knowingly....so that makes it OK then? No it bloody well doesn't.

[@peterknight6535]

We know she is lying -- her lips are moving.

[@theaveragecyclist5259]

This lady seems one of the worst. She says in hindsight she should have completed better diligence on what was in front of her yet she is not sorry. She was paid a fortune to be this incompetent.

[@tonyknight9912]

They are prosecuting hundred of people and yet no one suspected a problem ? Jackanory ! Jackanory ! Jackanory ! The arrogance is breathtaking.

[@ginghamt.c.5973]

"I didn't Knowingly Know anything!"

[@Jazz-tv4qr]

I can't believe any company would do this to their employees, no remorse nothing.

[@brimans3092]

Monopoly. Go Straight To Jail

[@sallygarrington301]

How do these people sleep at night 😮😢

[@wanderingyoutube]

She is happy with her blinders on

[@speedbird01]

Just trying to save her own skin, no humility or remorse whatsoever, empty apologies , claw back her salary and bonuses and give them to the subs

[@johncrook7705]

Staggering attitude from everyone of the Post Office management. The real worry for society is these liars and attitudes are open and no problem for these people

[@johngreen6191]

These people are the cream of the crop when it comes to dodging the truth. What a bag of🤬

[@markcarlon8558]

There seems to be a lot of apologies coming out of this inquiry, but no one knows anything about it or holds any responsibility for what happened to these innocent people who were locked up, and some took their own lives. There has to be some of the guilty locked up for what they have done.

[@josephlennon8475]

No. all of them locked up.

[@frankmcconnellogue3351]

It’s amazing that amnesia seems to be prevalent in all of the bosses at this inquiry,funny that .🤔🤔🤔🤔🤔

[@johnreed8336]

But can remember all their bonus payments . Funny that .

[@TheJensenInterceptor]

She is going to prison to serve her time

[@nigellee9824]

How can these people run massive companies if they can't remember simple things that were massive at the time..

[@lindaj237]

They remember all right, they´re just saying they don´t

[@gent3284]

this should become a criminal case. all this is just for show

[@Mike_5]

Angela would probably admit herself that her face is not happy

[@maffatoo308]

She wouldn’t admit anything !!

[@chriswhite6610]

This women need,s to see a doctor as regard,s her amnesia does,nt seem to remember any thing 🤥🤔

[@raskinman]

No, she needs to be locked up

[@thenglihcollector984]

It must stink of BS in the room today 🤥

[@johnreed8336]

And the sound of verbal BS is deafening .

[@earnestequivocation6250]

Supreme arrogance and ruthlessness are often characteristics of ‘aspirational’ folk.

[@redlopa1]

Quite bold for the second from the top to claim they didn’t know what was going on, especially after being obviously copied in on so many emails the inquiry has direct access to.

[@user-xw9ob7zh9f]

Surely, by “forgetting” critical evidence about knowledge of Fujitsu, she has committed libel in crown court? CPS please investigate!!

[@sm9571]

All the same line your own pockets thats the only thing that matters to alot of ppl, GREED

[@davidhall7744]

What I dont get, and I dont think anyone has asked the question - why did Fujitsu staff amend the balances of subpostmasters accounts?

[@johnreed8336]

BONUSES silly .

[@martinwilby8942]

blood on her hands jail her

[@AndrewLynn-en5ui]

Just all lies .

[@burnsyboyy7534]

Doesn’t even care, no Remorse what so ever, can’t admit what they do was wrong absolute disgrace and a joke to our industry!!!

[@jeffmcninch6563]

I just hope and pray ALL the Post Office staff whatever their role actually reads these comments and fully comprehend no one believes them or their evidence.

[@user-po2qb6cm9q]

Lock her up

[@patrickfoley1018]

Jail the Walter Mitty liar up

[@MRJERRYCURTIN]

From her perspective we should be clapping her hard work mind boggling

[@GrandadNorth]

Go Jason go ... you get this wicked witch!

[@caeserromero3013]

It’s amazing how so many of the execs ‘missed’ the docs that exonerated people….

[@MikeFisher-123]

But she has admitted that she 'missed things'. Surely she wasn't paid a lot of money to 'miss things' that were staring her in the face, because she didn't care to give them enough weight. If she 'missed things' then she wasn't doing her job properly, and surely should apologise for that.

[@homegrownpa]

I think you'll find their huge salaries were for missing things, not being transparent, lying. They have all clearly shown that.

[@johndrury425]

Does the many instances of 'non memory' from this woman and others, absolve them from proscecution?

[@johnreed8336]

Bloody hope not .

[@glendanatalia1]

How much more pathetic one can be? Suddenly you are prosecuting hundreds of sub postmasters and you do not ask yourself a simple question ? why are they so many prosecutions when we had, prior to the implementation of the Futjitsu system, none ? She is pathetic .

[@marksavage1108]

the post office thought they were being robbed all the time before horizon was installed, they then thought the computer was providing them evidence of the imagined thefts.

[@martinpower2439]

Jail this liar

[@dontuno]

Here we go again, duck shoving the blame onto someone else/anyone else.

[@philtorr-vo5lj]

Time these people responsible for putting innocent persons in jail , should themselves be put in prison to face what they did. It is impossible to comprehend how these arrogant people could not see that so many post office personal could be guilty of taking the monies. For the pain she put people through , PRISON it must be.

[@streetlegal008]

This is the line that all of the senior POL management will take. Fujitsu corporate have already signalled that they will hold their hands up - while demonstrating that Post Office board was the originator and prime mover of the conspiracy. So senior POL may have been advised to take this line and to 'style out' questions regarding their own conduct. But that is a very high risk strategy for the individuals involved here to take at the inquiry. Candour, or the lack of it, can be the thing that makes the difference between serving jail time and a non-custodial sentence for individuals who will later face prosecution.

[@louisdisbury9759]

She gave evidence under oath to the high court .......................

[@johnclarke-vs9qe]

Yes, was told about "remote access" capability of Fujitsu in Dec 2010, Jan 2011, then again in 2013? yet stated to the High Court in 2018, she'd only known about this in the last year? Unbelievable!

[@julian-vm5ec]

Take their pensions off them .

[@thechosenwon6762]

It's a big club and we aren't in it

[@PG-ts9xz]

But the judge is

[@michaelmouse4024]

She never thought this would happen, thought her email trail was forgotten, thought the PO was untouchable & would protect her & can't quite believe she's in the dock. "It's so unfair!"

[@oilylampman7252]

Arrogant to the core, and a liar!

[@version736ha2]

Should be giving evidence tied to a rack

[@duesbury2]

Another one going to jail. Lying always …

[@mikeellis4345]

Mr Beer KC gives her plenty of opportunity to apologise.. but no it wasn’t me .. all of it guff

[@phillipwatson9906]

This is what happens with DEI and ESG, companies hire completely incompetent people like her, outrageous that she refuses to apologise

[@PeterKirkMusician]

Apparently no one knew anything.... .

[@Katzzzz]

Gobbledygook and deflection.

[@2009kronos]

The many hundreds of sub-postmasters might beg to differ with her view of things. She's not going to accept any responsibility for anything under watch and her boss, when she appears, will be equally unwilling to accept any responsibility. The entire board of POL, since the start of the Horizon scandal should be given prison sentences so they can experience what they forced their employees to experience.