Exploring AI in Banking by Abdulla Al Awadi, Kuwait International Bank | MEBIS 2024

Abdulla Al-Awadi, General Manager of the Strategy Department at KIB, shares valuable insights on leveraging AI in the banking industry. He discusses the challenges of implementing AI in large organizations and how his team bridges the gap between technical capabilities and practical use cases by prioritizing impactful projects. He shares that they created a knowledge repository for OpenAI, which was then used to develop a specialized AI assistant that answers employees' questions about their new strategy. This approach significantly improved efficiency and strategic alignment while providing direction faster than conventional methods.