FIAT DUCATO | AIRBAG FAULT |SNAP ON | CRASHDATA | FIX

FIAT DUCATO | AIRBAG FAULT |SNAP ON | CRASHDATA | FIX
Turning the engine over in our FIAT DUCATO Motorhome after a couple of months after the Xmas period 2020 a AIRBAG FAULT appeared on the dash and wouldn't come off. I tried scanning with a SNAP ON OBD reader and it found the codes but they wouldn't clear. After searching the internet I found that this was a common fault with the FIAT DUCATO where there could of possibly been a voltage drop in the vehicles batteries. It was either replace the unit at a cost of nearly £260 or to have the unit recoded at £72. We sent the module off to CRASHDATA in Liverpool and with a turn around of two days, the unit was reinstalled and working normally.
We are Kev & Yvonne and 3 Shih Tzu's, Charlie, Dolly & Delilah we first started our travels in a converted VW T6 that we brought from new as a panel van. After one year of travelling around we decided we need to find something that was more comfortable and less strenuous to set up.
That's when we fell in love with the Knaus Motorhome.
This is some of the videos and pictures we have taken on our motorhome travels around the UK.
Motorhome: Knaus Sun Ti 650MF
We travel around the country and more recently Europe in our Motorhome with our three Shih Tzu’s taking wildlife photography and flying our drone for aerial photography and love to share it with a wider audience. We would like to take further steps and start doing commentary about the things that we see on our travels as our channel grows.
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Dog(s): Charlie(Dad),Shih Tzu, Dolly(Mom) Shih Tzu, Delilah(Daughter) Shih Tzu.
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Please note: We will try to answer everyone’s questions on KZbin, either as a comment on a video or as a comment in community.
Thanks.

[@RoyandBeckysTravels]

Great job!!! The beep at the beginning had me looking for a beep in our RV. 🤣😂😅

[@letsgosomewheretravels9476]

Lol it only beeps once, just enhanced it for the video, glad you enjoyed. Thanks for watching and commenting

[@Phil57uk]

Great video, made it easy to locate the module, and crash data sorted me out to.

[@letsgosomewheretravels9476]

Great i hope it all works again now, thanks for watching

[@Carlos-xp8ly]

Brilliant thanks for information very clear and reassuring. Carl and Linda xxx

[@letsgosomewheretravels9476]

Thankyou for watching and commenting

[@DesmondsDonders]

Nice fix and definitely better than a new module.

[@letsgosomewheretravels9476]

Yes I was hoping that an Obd reset would of done it without the extra cost but that didn't work. Thanks for watching and commenting

[@markhoughton5294]

Had the airbag light popup on my motorhome at the weekend, thanks for an easy to follow video on how to fix it.

[@letsgosomewheretravels9476]

Good luck

[@markhoughton5294]

@@letsgosomewheretravels9476 fortunately the connector under the drivers seat had just come loose from when I replaced the carjack in it's case. So that saved me a few quid. But am mindful of your useful video in case it goes pop in the future. Thanks again.

[@CrazyPicklersgaming]

Looks like you got it fixed awesome

[@letsgosomewheretravels9476]

Thank you for watching and commenting, just hope it doesn't happen again as it could be expensive lol.

[@brianreay4104]

Similar issue recently with our 2018 Ducato. CrashData received the unit 10:15 Mon morning, I received a new, programmed unit the next morning, and was enjoying a coffee having fitted it by 11 am.

[@alfindigo]

Same happened to mine on an ‘18 plate. Obd reader said it was the ÉCU do I’ll be sending mine off to Crashdata in a couple of weeks. My starter battery never went below 12.5v but the van wasn’t used for about a month.

[@letsgosomewheretravels9476]

Thank you for commenting, there is so many people with the same issue, Fiat need to own up as a manufacturer to the growing concern.

[@KoneTravelVlog]

Good job fixing the problem yourself.

[@letsgosomewheretravels9476]

Thankyou for watching and commenting

[@revidrevid5672]

good you tube we have the same fault thanks

[@StigNordlander]

Thanks for the great video. I’m having the same problem, after the winter storage the engine did not start because of low voltage (11.8 volt) even though I had my camper connected to a power outlet all winter, now I used an external battery charger, and fully charged the starter battery, engine started and all things now ok except the airbag light that won't turn off, I went to the repairshop for diagnostics and they said that the Airbag sensor box is faulty and needs to be replaced. Going back to the shop in a few weeks, hope this helps cost around 600-700 euro. My insurance covers most of it so it will be around 300 euro. (bloodsuckers!! all of them), what will prevent it from happening again in a few years? well I just have to wait and se.

[@letsgosomewheretravels9476]

Sorry to hear you have had the same issue. We have had it happen again for the second time this year and have got to send the airbag module off again to be reset at a cost of £80. The only change we have made this year is changing to a lithium battery and hoping that the batteries do not loose their charge over the winter period. We have also had a 100watt solar panel connected directly to the starter battery hoping it will never drop charge, will keep you updated.

[@davidcairns238]

@@letsgosomewheretravels9476 I am on my 2nd reset and in 2018 had a new module fitted under warranty to my 2014 Ducato. I also have solar trickle charging the vehicle battery. One module came back reporting "Low Battery voltage" and last one came back after suffering "high battery voltage" of 14.8v....that was in April. Lasted 4 months. Looking into getting software to reset myself as reset is all that is required.

[@letsgosomewheretravels9476]

In 99% of cases it's just a software reset, I have had it done twice now but this time made sure I changed my leisure batteries to lithium.

[@tomtom4633]

Is your mileage flashing? I have a 2015 ducato motor home with faults after winter storage, flat battery, flashing mileage, airbag light on and the faults U1726 airbag node, U0019 b can line, B10AA proxi config, B1029 cruise control I'm going to buy flat multiecu scan and do a proxi alignment and see if that sorts it out Have you found and bad wiring?

[@letsgosomewheretravels9476]

Hi and no we had faults with dashboard flashing, we just had the airbag warning light on and wouldn't clear whatever OBD tool we used, i had to send it off to crashdata for them to reset the fault. Over this winter i have had the same issues with the battery dropping low voltage so just in the the process of sending off again. Over tbe past couple of months we have upgraded our battery system hoping we don't have this issue again, as its becoming expensive to keep sending it off.

[@richardlemarechal199]

Hi just come across your channel as I to have the air bag light come on.i will be sending mine off to crash data aswell.did you disconnected the leisure battery or just the negative off the starter battery. Regards richard

[@letsgosomewheretravels9476]

Hi, yes I just disconnected the negative off starter battery, didn't touch my 2 leisure batteries, it was really easy to do. Just annoying that so many have this issue. Crash data we're a really quick turnaround had it back 2 days later after posting. Good luck

[@richardlemarechal199]

@@letsgosomewheretravels9476 many thanks looking forward to your channel 👍

[@letsgosomewheretravels9476]

@@richardlemarechal199 Thank you for following us, good luck with the fix

[@bignostrills]

I am about to send my ecu off so the negative terminal has been disconnected. Should I reconnect the negative cable to the battery until the ecu is returned ready to reinstall?

[@letsgosomewheretravels9476]

I left mine off as the turnaround from crashdata was within a couple of days. Good luck

[@paulclarkson5494]

Did you disconnect the battery then install the module and then re connect the battery then start the engine

[@letsgosomewheretravels9476]

That is correct, I disconnected the battery only on the positive side, removed air bag module, sent it off. Had it returned reinstalled module connected positive to battery and airbag light off.

[@mikefogo9912]

Great vid,where did you send it to,same on mine 14 plate?

[@letsgosomewheretravels9476]

www.crashdata.co.uk/ Good luck

[@9kawasakikid]

I found your video very helpful, can you tell me where u had the airbag control module fixed please, I have the very same issue at the moment on a 2018 fiat ducato 2.3 multijet motorhome also Thanks in advance 😊

[@letsgosomewheretravels9476]

I've had it done at crashdata in Liverpool twice and now it's gone again for the fourth time. Looks like ime going to have to bite the bullet and buy a new module.

[@unshackledsailing950]

Can anyone help please? My airbag light came on today (2012 Fiat Ducatto).. the day after I just had a solar panel and controller upgraded. There's no way the engine battery voltage dropped too low on mine.. battery was fully charged, I use the vehicle all the time so its never sat unused ever, and I have 1kW of solar on the roof from two 495w panels. One of which charges both the leisure batteries and the engine battery on output 2 (1amp trickle). I have a separate voltage display for the engine battery and it never drops below 12.6v, so cant be a low voltage thats caused the airbag fault? Is it just a pure co-incidence I got an airbag fault the very next day after I had the new solar installed or is it likely related? More importantly how do I reset the fault (I dont have an OBD reader), is there no other way to reset it? Thanks

[@letsgosomewheretravels9476]

Sorry you have had the issue but yours sounds like the fault has come on after the installation. I know i tried a couple of OBD scanners and none would reset the fault thats why i managed to get the fault code from a reader and check with crashdata who said they could get it reset.

[@jasonegan2117]

Today I swapped a pioneer radio for a more basic pioneer radio and a couple of mins letter the air bag fault came on , does this seem an ecu fault and a new one ?

[@letsgosomewheretravels9476]

Not heard of that one before, air bag ecu is independant from main ecu, so not 100% sure

[@letsgosomewheretravels9476]

When you changed radio did you disconnect battery or leave it live?

[@tonywhite6985]

Had it happen to us, but after van sitting on permanent EHU for mpnths, we managed a 80 mile trip with no problem, then on leaving campsite it went. Imterested in recoding myself if its going to kerp happening. Also, shouldnt you wait all lights to go out before turning over engine? Thats what im told being relatively new to diesel engines. Thanks

[@letsgosomewheretravels9476]

Ours has just gone for the 4th time, we now think that the reset by crashdata can only be a temporary fix so it looks like we may have to now purchase a new airbag ecu.

[@tonywhite6985]

​@@letsgosomewheretravels9476any thoughts to cause? Are you waiting for lights to go out before firing up, is van on permanent hookup? New module might give couple years of respite, but if same symptoms exist, then new module might go the same way

[@letsgosomewheretravels9476]

@@tonywhite6985 No idea this time, we've had a new cab battery and new lithium leisure battery so dropping voltage wasn't an issue, other times were due to batteries dropping voltage

[@pascal4459]

Bonjour, et ce que la réparation fonctionne toujours, car le mien et défectueux et je voudrais envoyer merci

[@letsgosomewheretravels9476]

oui, cela fonctionne toujours après que nous l'ayons réinitialisé aux données de crash. nous n'avons pas eu à acheter un nouveau module d'airbag. il vient d'être réinitialisé. nous l'avons envoyé aux données de plantage et nous l'avons reçu en quelques jours

[@romaindamour8452]

Bonjour, faut-il faire une reprogrammation après avoir remplacer le calculateur airbag ? Merci

[@letsgosomewheretravels9476]

L'airbag n'a pas eu besoin d'être reprogrammé, le module a été réinitialisé et vient d'être réinstallé dans son emplacement d'origine, j'espère que cela aidera

[@letsgosomewheretravels9476]

Le défaut a été effacé par Crash data À Liverpool au Royaume-Uni, le module nous a été renvoyé et tout ce que nous avions à faire était de réinstaller le module, de le brancher et de le jouer.

[@romaindamour8452]

@@letsgosomewheretravels9476 ok, vous aviez le code défaut b0127 ? J'ai ce code , malheureusement en France, il est difficile visiblement de supprimer ce code.

[@letsgosomewheretravels9476]

@@romaindamour8452 Aucun scanner OBS n'a pu obtenir cette réinitialisation, oui le code sonne de la même manière. Si vous contactez crashdata à Liverpool et leur donnez votre code d'erreur, ils vous diront s'il peut être réinitialisé. Si vous ne pouvez pas obtenir cette réinitialisation en France, ce serait une meilleure option que de devoir dépenser beaucoup d'argent pour un nouveau module d'airbag. Vous devez vous rappeler!!! Même après avoir été réinitialisé si la batterie de votre cabine baisse de tension, cela peut encore se reproduire, cela nous est arrivé deux fois, à chaque fois que la batterie est tombée en dessous de sa tension recommandée. Si vous avez besoin de détails sur le site Web, faites-le moi savoir et je vous les transmettrai, vous pouvez y trouver votre numéro de module d'airbag.

[@lisajotham5512]

Sending mine off this week, do I have to clear codes afterwards or does it auto clear code when the ECU is wiped, thanks

[@letsgosomewheretravels9476]

It will be clear after installing the module back, make sure your cab battery is fully charged

[@georgecrawley1772]

I have the same problem but don't have the diagnostic equipment so will just take out the Ecu and get it repaired hopefully it will resolve the issue.. The other two things are can I drive with the airbag light and can I drive without the Ecu in place until its repaired? Does anyone know the answer's please

[@letsgosomewheretravels9476]

I was told you can drive with the airbag light on but again i didn't try this. It just goes to show though my airbag light has come on again so i am currently talking to crash data to find out why, but they will probably tell me batteries have dropped below 12 amps but we will see

[@stephenb5560]

@@letsgosomewheretravels9476 same here, did you resolve it?

[@letsgosomewheretravels9476]

@@stephenb5560 No after speaking to crash data and getting the error code from an OBD reader i have the same issue all over again. It looks like one of my 2 leisure batteries is on its way out. That means i have to send it off again and pay another £80 😩

[@stephenb5560]

@@letsgosomewheretravels9476 leasure Batteries? Are they connected to front battery. Mine are fully charged

[@letsgosomewheretravels9476]

@@stephenb5560 yes i have 2 leisure and cab battery all linked to a 100wwatt solar panel

[@gregkingston4913]

I have the same problem with my 2015 Fiat Ducato. Im in New Zealand, if worse comes to worse and can't find anyone to fix the unit do you have the address of crashdata? I was quoted around $1100 to replace it. thanks

[@letsgosomewheretravels9476]

CrashData Unit 10, 2 Commerce Way Parliament Business Centre Liverpool L8 7BL UK Phone. P: ([phone] P: ([phone]

[@letsgosomewheretravels9476]

Hope they can help you out

[@gregkingston4913]

@@letsgosomewheretravels9476 thanks a lot

[@Derek-dx6su]

Hi Kev have you had any issues with the airbag since

[@letsgosomewheretravels9476]

Hi Derek, yes it has just gone again for the third time, I understand the issue with the first two times as my battery run low causing the airbag ecu to fault out. I recently changed my batteries to lithium and whilst we were around scotland with batteries fully charged it has gone yet again. Looks like another £100 to get it reset yet again or it needs a new ecu, as of yet I haven't replaced it but my mot is due in September so I will have to have it done prior, frustrating doesn't even explain it.

[@Derek-dx6su]

@@letsgosomewheretravels9476 thanks Kev much appreciated looks like it just a quick fix to reset it 👍

[@letsgosomewheretravels9476]

@@Derek-dx6su it has to be sent off to crash data in Liverpool each time at a cost, their turnaround is a couple of days

[@An.Individual]

@@letsgosomewheretravels9476 I have seen a service bulletin telling dealers to add a supplemental earth connection. This for the Peugeot Boxer but the airbag ECU says Fiat on it so could be same issue.

[@eddielloyd4070]

why did you buy the most expensive diagnostics reader ,and do not know how to use it ,,,,

[@letsgosomewheretravels9476]

We didn't buy it. Thanks for commenting!!

[@stephenb5560]

Same with mine, but red light came back on next day. Help please any one 😡

[@letsgosomewheretravels9476]

Have you just reset it through an OBD scanner?

[@stephenb5560]

@@letsgosomewheretravels9476 no it's been to crash datauk and fixed. Light back on two days later 😂

[@georgecrawley1772]

@@stephenb5560 Same as mine repaired 2 days later lightback on the fault appeared to be the usual battery fault although there appears to be nothing wrong with the battery will take it to a garage hopefully they can sort and not too expensive

[@stephenb5560]

@@georgecrawley1772 yep same, taken battery to specialist he said it was a little low. Cheapest option buy a new one. My plan is , send box back to crash datauk, buy new front battery, disconnect leasures.🤞

[@grahamtoyn2912]

Thanks for showing what was wrong as I have the same issue,but it would be very helpful if you didn't play music over the video as it was difficult to hear what you were saying.

[@letsgosomewheretravels9476]

Fair comment we thought the background music was just something to keep the mood flowing rather than just listening to my voice, glad it helped you out though.

[@grahamtoyn2912]

@@letsgosomewheretravels9476 Hi can you tell me the name of the company and telephone number who referbishes these air bag modules please.

[@letsgosomewheretravels9476]

@@grahamtoyn2912 CrashData Unit 10, 2 Commerce Way Parliament Business Centre Liverpool L8 7BL UK Phone. P: ([phone] P: ([phone]

[@grahamtoyn2912]

@@letsgosomewheretravels9476 Hi thank you for that information.

[@rjccattley]

Turn off the music can't hear you it's annoying 😒

[@An.Individual]

agreed

[@DragonXDrei]

I think all Fiats have this shitty issue, my Bravo 198 got it just the day before the MOT. Garage will cost you £1000. It's crazy. Fiat only gives you 1 year warranty on these modules by the way, so if they fail again... another £1000.

[@letsgosomewheretravels9476]

Yes your right ours has just gone again, third time in less than two years. Fiat should take some responsibility for the suppliers inferior quality in products

[@DragonXDrei]

@@letsgosomewheretravels9476 Have you tried speaking with trading standards? I wonder if anyone actually pointed it out to them, this is surely highway robbery and unfair charges. I am planning to do so.