Firestick STUCK on FIRE TV LOGO (Boot Loop) - How to Fix it

[@FireTVSticks]

👍 Protect your online security with a VPN - Go to atlasv.pn/FireTVSticks and get Atlas VPN for $1.83 + 3 months extra for free! 👉 Items used in this video & recommended products: OTG Adapter: Amazon US - amzn.to/3fWog4T Amazon UK - amzn.to/3PqpUx9 OTG Cable: Amazon US - amzn.to/3uw6uJA Amazon UK - amzn.to/4434QS8 Official Power Adapter: US - amzn.to/3DUsPFZ UK - amzn.to/3nPLfSw Official USB Cable: US - amzn.to/3HQX8zz UK - amzn.to/3nTB53v Wired USB Keyboard: Amazon US - amzn.to/35rE9NO Amazon UK - amzn.to/3JVYbif New Firestick: US - tiny.cc/fireusa UK - tiny.cc/fireuk

[@davidhall8049]

You need a telegram page as we can ask more questions on there as you know KZbin is checking everything now

[@jameshodgson7030]

Unpugged it all for 5 mins and it worked, thanks

[@LMK96]

My firestick has been stuck on a loop for almost a week. I contacted Amazon and they told me it is an error on their end and they are aware of it and that their technical team are working to solve the issue. It worked in the morning, got stuck on a loop when I came home that night and I contacted them then. Almost a week later and no change. I’ve contacted them 3 times for updates but nothing. They tell me it’s an error on their end and they take full responsibility BUT suggesting I pay for a repair. Doesn’t sound like taking responsibility to me…

[@FireTVSticks]

I'm sorry to hear that. Have you tried all the tips suggested in the video to resolve the boot loop issue? Please confirm.

[@69JayBee]

Its happened to many people again due to update!!!!

[@glendabennett6183]

Just happened here. Nothing works, just stuck on all tvs

[@jumpy.]

​@@glendabennett6183same. Tried everything, tried to factory reset and it wouldn't work. I don't have the original power cable/adapter but have aftermarket ones that supply more than enough power

[@webgibs]

Mine does not respond to any of these 😮🤬

[@Utubby1970]

Good presentation. Unfortunately, none of these steps worked on initial setup for a new firestick 4K. I am on my 3rd new stick. Same boot loop problem. An Amazon rep confirmed they are having technical issues with a lot of their firesticks. They are trying to narrow down the cause(s).

[@FireTVSticks]

Have you tried using a different TV or power outlet to check if that's causing the issue? Are you using the power cable and plug that came in the box?

[@ShaneAlan1]

I went back with the older fire stick hd and works no problems

[@lotuschile]

you are a JENIUS, PULLED MY POWER CABLE OUT AND LEAD OUT OF THE ADDAPTER, LET IT SIT FOR 5MINS THEN CHANGED THE HDMI PORT. IT BOOTED UP STRAIGHT AWAY. KEEP UP THE GREAT WORK, GREETING FROM AUSTRALIA! MERRY CHRISTMAS.

[@kenreev3824]

I have been trying all the tips you have provided. After reading a few comments I can see you are asking follow up questions. Seems like to only way for me is to try to do a factory reset using OTG cable So here is a little more info from: - Left the stick on all night for around 11 hours. - Purchased a OTG cable from Amazon, used a Dell USB keyboard. It wont go into Safe Mode.

[@kenreev3824]

Seems like this is a huge problem for many firestick users. Amazon logo stuck at startup, (loop). Does anyone know if Amazon is gonna fix this problem?

[@FireTVSticks]

Hi, what model Firestick is it?

[@kenreev3824]

Firestick 4k

[@mikeshrader1965]

I have no power to my keyboard anyone know why

[@EEG-price]

​@@mikeshrader1965 Is it connected to the pc?

[@mannycazz8018]

Thanks for the great content. Best wishes from the USA!

[@joolsbloom]

My fire stick 4K Max has been stuck on ‘Loading’ for three days. I have tried all the disconnects and the turning off and on. Nothing worked. Finally I disconnected everything, laid the cables out, left the house, burnt the house down,

[@AHK786PK]

I had this problem I just got a new cable from poundland and it fixed it

[@andyb7754]

Very informative video, thank you. One question. If I do a factory reset, that'll erase all my Amazon Prime account data, (witch I want to do), right? Thank you again and I always look forward to your informational videos.

[@FireTVSticks]

Yes, but after the factory reset you'll need to "log in" again with your Amazon account. When you do, your Prime account data should be restored.

[@mr4eeze20]

Can you do a factory reset while it is still stuck on the amazon logo booting up? Everytime i see that recommendation it is do in the home screen but if i was on the home screen i wouldnt need to reset

[@FireTVSticks]

5:12 factory reset

[@marcellusbrady1903]

​@@FireTVSticksI've been trying to factory reset, but that remote option doesn't work.😢😢

[@kdstyles1979]

My loop started after a factory reset. It got to the point of installing updates and the boot loop started. This happened to 2 fire sticks back to back

[@seminolefantodd4736]

I had a 4K Max purchased January 2022 get stuck in a boot loop in March 2023. I returned it to Amazon and they "fixed" it. Last month it got stuck while "updating." I tried all these tips to no avail. Ended up purchasing a new 4K Max for the discounted price of $11.00 (this due to returning the old 4K Max). What's most irritating about the new 4K Max is the remote. Gone are Disney+ and Hulu shortcut buttons replaced with DirectTV and Peacock. 😠

[@cassandrabrooks5185]

Hi! What if your Amazon firestick remote is broken. Can you use the tv remote instead to reset?

[@FireTVSticks]

Yes, if it works with your Firestick via HDMI-CEC.

[@MiguelTorres-bc7qe]

Hola Tanya, no me ha pasado, pero tendré en cuenta estos consejos. Gracias!!

[@arreolaveronica3837]

Changing the port helped

[@FireTVSticks]

Great to hear!

[@paulhill1379]

Great video Tanya.😊

[@FireTVSticks]

Thank you! 😃

[@mrvggl]

Tried all options but no luck. It is stuck at logo screen. It gets way too hot. Must be a major software issue or the stick gone bad.

[@FireTVSticks]

That's a shame, the wired keyboard usually works. In that case, youre only option is to contact Amazon and hope for some help from them.

[@TonyField]

How do u know if cable is the problem though?

[@FireTVSticks]

You won't be able to determine the issue until you replace the cable. If the device starts working after the replacement, it confirms that the cable was the problem.

[@TonyField]

@@FireTVSticks tried different cables and tvs and still no luck. People saying amazon built d this into there firestick to make people buy more atmfter certain time

[@DanPottas]

Hi I'm stuck on the screen resetting your fire TV I've got a screenshot to show I've plugged in usb keyboard but I don't get the fire TV screen I just see amazon flash on screen before it's trying to update it's self from resetting

[@FireTVSticks]

Try the key presses at different times during the boot up process.

[@christopherjq7414]

I just purchased a soundbar with a subwoofer for my tv. Which audio setting on the Fire Stick would be optimal for the best sound,Best Available, Dolby Digital plus or PCM?

[@FireTVSticks]

Depends on what your soundbar supports. I suggest referring to your soundbar manual for help and advice on the best setup.

[@qua7771]

What I find aggravating about fire stick is when pausing a scene, you get a dark screen with information, and options banners instead of a simple pause. When pressing play, you get the same thing. Is there a way to resolve this?

[@FireTVSticks]

This depends on which app you are using and which media player is being used, as they can operate differently. Pressing the play/pause button on the remote should work as a simple pause. However, if it does not, please provide more details: 1) Which model of Firestick do you have 2) Name of the app and version number 3) Name of the media player and version number (if using an external player)

[@EddieRod76]

Thank you for your help, yes it was the power supply ,cheap dollar store cable with extention cord was the culprit in my case, It was stuck in Boot loop.

[@pnovak575]

Can I use the cheap USB wired keyboard? Or does it need to be powered (internal batteries). My Firestick will not load additional drivers for the keyboard as its stuck in boot mode.

[@FireTVSticks]

Yes, you can use a wired keyboard with an OTG.

[@piffo9195]

My fire stick wasn’t working, saying home network unavailable. I put it in my drawer for a few months. I just took it out and connected to my tv and it was working until it did an update. After the update it has been stuck on the fire tv logo, I’ve tried everything that I found on the internet to fix it. Nothing is working. Any suggestions? My tv only has 1 HDMI tho

[@FireTVSticks]

You can find all of my suggestions in the video.

[@piffo9195]

@@FireTVSticks thank you, was just hoping there were different suggestions before I throw mine away and buy a new one cause nothing has worked for me. Thank you so much for the reply.

[@RAHULAHIRE81]

Nice Guidance provide by you mam

[@FireTVSticks]

Thanks a lot

[@brianwalsh624]

Thanks Tanya. Haven’t needed these fixes yet but it’s good to know that fixes are available.

[@FireTVSticks]

You’re welcome 😊

[@georgiehenleyfan251]

Thanks tanya keep up the great videos u do

[@FireTVSticks]

Glad you like them!

[@SumanBallatGoogle]

I have a Fire TV Gen 3 (Pre-Stick. Square box attached to an HDMI dongle). I can see the FireTV logo when I attach it to a TV and provide power, so I assume there is still something there, but the key combo with the OTG to boot into safe mode doesn't work. I also tried connecting to it via adb (Windows and on Linux) and neither sees the device. Any ideas other than sending this back to Amazon?

[@FireTVSticks]

Sorry, this video contains all of my ideas. If none of them work, I'm sorry, but you may need to contact Amazon for further assistance.

[@silivsiliv9262]

I'm French I just subscribed to see channel 👍 I'm learning a lot of things 🤓 I'm looking for a solution so that I can turn off and on the fire stick without unplugging it to avoid overheating 🤒🥵 and running it for nothing if you have any solutions thank you in advance 🤓

[@FireTVSticks]

Thank you for the sub! If possible, when you're not using your Firestick it should be powered off at the main power supply.

[@David-b2f7t]

I've tried all the methods you recommend including the factory reset and nothing responds should I get a new firestick

[@FireTVSticks]

How long did you leave the Firestick powered on for? Did safe mode not work? If none of these methods worked for you, contact Amazon for possibly help with the cost of a replacement.

[@David-b2f7t]

@@FireTVSticks yeh I tried every method to resolve the boot loop and as it was after the warranty I just bought another but the lessons learned hopefully won't be needed in the future but handy to know, thank you 🙂

[@jasonkhan9964]

Wow looking good Tanya! Can't wait for the OF!

[@TWOWHEELFIX]

Hello, i bought the cable and the keyboard you link in description but the firestick does not power this keyboard. Do you have any help? Thanks

[@FireTVSticks]

Are you using the original power cable and power supply, plugged into a power outlet?

[@TWOWHEELFIX]

@FireTVSticks yes, I have also tried powering keyboard with a laptop and using secondary keyboard usb into adapter with still no luck. I think I will need to just give up and buy a new firestick. Thanks for reply though.

[@davidtruscott9309]

Thanks fixed mine pressing 5 buttons on keyboard safe mode

[@kevalinopicks5555]

Could you help please. My Firestick is not actually stuck on the logo - the firetv logo appears for about 6 seconds then disappears with the "HDMI signal lost" message. After about another 3 seconds, it reappears and does the same thing again.

[@FireTVSticks]

Although not on the logo, your Firestick is on a boot loop. The tips in this video could help resolve the issue.

[@kevalinopicks5555]

@@FireTVSticks Unfortunately the logo is not on screen long enough to accept any of the commands. I will try to attach a keyboard.

[@cobrakainevereverdies6940]

*Hi Tanya.....got another roller coaster of events over here* (sigh) But you still always make me smile.

[@FireTVSticks]

Oh no! Sorry to hear this. Keep smiling through 🙂

[@stevenscott5614]

The OTG CABLE isn’t providing enough power for the keyboard. Any suggestions.

[@FireTVSticks]

How are you powering your Firestick? With the original power cable and plug?

[@stevenscott5614]

@@FireTVSticksyes I’m using all original equipment

[@juanrandolph2668]

Great info

[@FireTVSticks]

Glad you think so!

[@brunoleite8133]

These were the most complete instructions I received to troubleshoot the Fire TV stick. Unfortunately, even after following all these steps, my Fire TV is still not working 😭🤬 I am extremely disappointed with Amazon.

[@FireTVSticks]

I'm sorry to hear that. Your best course of action would be to reach out to Amazon and see if you can come to an arrangement. They may offer a replacement or a discount on a new item.

[@brunoleite8133]

@@FireTVSticks I spoke with Amazon; they basically instructed me to follow the same steps you provided and they don't know what else to do. Since my device is just over a year old, it's already out of warranty. They offered me only a 15% discount to buy another one (which I won't do!). I'm extremely disappointed; honestly, I didn't expect this from a new device and from Amazon. I think I'll buy a Roku Express

[@simondixon7706]

Hi my power supplies and leads are good as other stick works on the same supply and leads. The factory reset option won’t work either as it’s not recognising the remote. My option now is to ride it out leaving it on the boot loop. My question is do I need to leave the tv turned on and left on that source ?

[@FireTVSticks]

@@simondixon7706 No, you don't need to leave the TV turned on, so long as there is power to the Firestick (i.e. it's not powered via a UBS port on the back of your TV).

[@m11713]

It’s not working even after sending device to Amazon they are offering refurbished devices which with rs 500 off than new device. It’s better to use chromecast or any other device which comes with hard reset button

[@guyhouse]

guys i fixed it, if you have your tv plugged into a power strip, unplug it and plug it back into the wall rather the power strip. it requires more power, once thats done check to make sure your tv doesnt need any updates

[@FireTVSticks]

Thanks for sharing!

[@hyperhush9719]

Ive tried all these but no joy. Will it be a new stick job? Mine goes from the centre of the screen and yhe top roght . Cant get mine to do factory reset either

[@FireTVSticks]

Did you leave it overnight as suggested?

[@hyperhush9719]

@FireTVSticks yes I did and it was hot when I unplugged it. I needed up buying a new one

[@4x12x_Gaming_Official]

Should we have to turn on the TV while leaving the fire stick over night please reply

[@FireTVSticks]

Yes, you can switch off the TV as long as the Firestick remains connected to a power outlet and not a USB port on the back of the TV.

[@joanneannand7536]

❤❤ great video

[@FireTVSticks]

Thank you!!

[@ivettecuadrado9052]

I've tried everything you said and nothing, it still stuck on the firetv screen

[@comedydude99]

Thanks for the very informative video! I wish it was available about 2 weeks before you released it though because it happened to my FireTV 4k. I tried many of what is in your video but there was a couple I didn't think about. Amazon gave me a nice discount plus $5.00 off plus $7.00 trade in for a 4k max. I thought that was generous.

[@laughandgrowfat7424]

not a single one of these strategies work for me. can't even factory reset, fuming. bought a year ago

[@FireTVSticks]

Sorry to hear that. Please confirm how many hours you left the Firestick plugged in and powered on? Also, which Keyboard did you use to put the Firestick into Safe Mode?

[@CLSearles]

Thanks for the tip ❤️❤️🔥🔥🌹😍

[@FireTVSticks]

No problem 😊

[@CLSearles]

@@FireTVSticks 🌹❤️

[@MrBlactye]

Thank you so much for the information

[@FireTVSticks]

My pleasure

[@jlsplinter]

Tried all those options but the fire stick still on the boot logo. Tired the amazon web site and they seems to know that they have an issue.

[@FireTVSticks]

What was the most amount of time you left it alone and powered in for? Which OTG and keyboard did you use?

[@jlsplinter]

@@FireTVSticks the OTG is generic.

[@jlsplinter]

@FireTVSticks I leave the fire stick overnight and still in the boot loop. Unfortunately, I don't have another one to test the cable.

[@paulakehurstdevisme9692]

Hi Tanya Thanks so much for your channel which of the UK Firestick channels I find the clearest and most comprehensive. Fortunately I live in Portugal and therefore always use VPN for security and access. One anomaly I am unable to solve concerns UKTV Play. I have a standard Firestick, a 4K Max and a Fire TV all connected to the same network and same VPN, though never all at once. I can access UKTV Play from the standard Firestick and the Fire TV without problem, but although correctly installed on the 4K max, it will not play after the opening screen. I invariably get the 'Whoops there seems to be something wrong' screen. Any ideas. I have exhausted my Firestick magic, (switch off, switch on, uninstall, reinstall etc) to no avail. Everything else loads and works perfectly except UKTV Play.

[@FireTVSticks]

Are you using the UKTV Play app or accessing via a web browser? If the app is not working on your 4K Max, try accessing the UKTV Play website via a web browser instead.

[@paulakehurstdevisme9692]

@@FireTVSticks Thanks for the idea. The point I was making was that the App works on my Xiaomi Fire TV and on my standard Firestick, but not on the 4K Max which is connected to my Samsung TV. I wondered if it could be the reason. The standard stick is connected to a Xiaomi 32" internet TV. The difficulty of connecting to websites using the onscreen keyboard is the reason we need apps.

[@paulakehurstdevisme9692]

@@FireTVSticks Actually I have just spent about half an hour trying to sign in to UKTV Play on my TV. After logging on you need to use the 5 digit code displayed - except there is nothing displayed. I managed to get past that, the difficulty being trying to use a cursor with your remote. Then it comes up that there is an ad blocker which you have to disable. To my knowledge I have no ad blocker on my TV as I watch all other stuff with ads on unless my Nord VPN has one. I give up!

[@paulakehurstdevisme9692]

EUREKA. I went to Nord and turned off Threat protection lite, and managed to play the UKTV play app after jumping through further sign in hoops. Really I shouldn't have to turn off threat protection in Nord just to watch an app. Why?

[@marcuswilliams5443]

Great Video Keep up the good work 👍🏿👍🏿😊

[@FireTVSticks]

Thank you! 🤗

[@adam_sweeney]

I have a problem while using Live TV. I could be watching freevee and then it will just go right to the fire stick homepage?? Seems to happen on the live free apps.

[@FireTVSticks]

If you are using a VPN or an adblocker, try turning it off. It could be that ads are being blocked when using those ads, causing them to crash to the Home screen. If not, try turning your screensaver off to see if that helps. If not, I suggest reporting the issue to Amazon to see if they have any advice. Good luck!

[@adam_sweeney]

I'll try both, thank you!

[@angeladavis2924]

My firestick is showing the firestick logo, but it also changes from the logo to no connection. My other firestick works fine, but the second one is not connecting.

[@FireTVSticks]

Hope this helps: kzbin.info/www/bejne/mWmbn6tqqLWkkKM.

[@anthonyquinn2982]

Thank you but unfortunately none of them work

[@khilanshah4277]

I've never had a problem like that with my 2nd gen and 3rd gen firesticks, luckily

[@stanleystidham9323]

Can you help please my phone crashed I need short code to your site please thank you

[@FireTVSticks]

SECRET Firestick Install Code for a FULLY LOADED Firestick 👀 Download Every App!! - kzbin.info/www/bejne/jYCagYaLj7xmq5Y

[@focuskerala2022]

After fire tv logo it goes to black screen. I dont have the remote working.

[@FireTVSticks]

For further help, please let me know your actions and results from the steps shown in the video: 1:34 Firestick stuck - Step one 2:58 Firestick stuck - Step two 4:02 Firestick stuck - Step three 4:31 Firestick stuck - Step four 5:12 Firestick Stuck - Step five 5:55 Firestick stuck - Step six 7:48 Firestick stuck - Step seven

[@GeoffreyMorrison-xh2eo]

You guys and ladies may. find this useful. Yesterday, I replaced my bricked Fire stick with another one from another room. I trudged through all the settings--until "My Fire TV." The first entry in those settings "about") gives update info An OS update awaited. I performed the update--everthing went well. I went back to these settings: Surprisingly, I noted the update again. I executed it again. Again, success. Then again. (I like testing fate!). I then fooled with the Fire stick for awhile. Then, I tested the update function, again: It was gone--finally. OK. Amazon indicates that updates typically go on in the background. (Even when the update is done, manually, apparently.) You see the problem with this?: If you turn of your power to devices, this might interrupt such an update, or a second, or a third! A power failure is another concern. You're cooked, and you don't even know it! Turn off auto update, I guess: Amazon does not manage this well. .. Hey, no auto-update config? Hey Amazon: Fix this forever. Also, pinhole and paperclip, for hard- reset--pleazzzz!

[@MrChromedome810]

Hi I've downloaded and installed 3rd party apps from your store and none of them are working, am I doing something wrong .

[@FireTVSticks]

As there are over 400 apps to download, I do not know which apps you are referring to. Please report problems with individual apps via the download page. There's a link to report problems with apps. As there are over 400 apps to download, you must understand it's impossible to test each one every day. My downloads page relies on users like you to report problems. This helps to ensure it's as up to date as possible. Thank you for your understanding and cooperation 😊

[@MrChromedome810]

@@FireTVSticks thank you for your reply.

[@southeastd.c5636]

@FireTVSticks...... why does my firestick keeps going back to "my apps" screen after selecting a movie from "Exodus"?

[@FireTVSticks]

Could be because the addon no longer works, or you are selecting a file that's too big or an unsupported resolution. Try a different addon or select a smaller file. My recommended addons can be found on my website firetvsticks.com.

[@hamburner]

This did not help my fire stick, this happened after a power outage so that may have done something ? thank you

[@FireTVSticks]

For further help, please let me know your actions and results from the steps shown in the video: 1:34 Firestick stuck - Step one 2:58 Firestick stuck - Step two 4:02 Firestick stuck - Step three 4:31 Firestick stuck - Step four 5:12 Firestick Stuck - Step five 5:55 Firestick stuck - Step six 7:48 Firestick stuck - Step seven

[@peterpeter8086]

Tonya your website is showing a not secure message. Is your site safe?

[@FireTVSticks]

Could you please let me know what device and browser you're using to access my website? It would also be super helpful if you could share the specific error message you're seeing. Thank you

[@peterpeter8086]

@FireTVSticks I used chrome, Microsoft Edge, and Firefox. I did have my vpn on. I tried to reply to your email, but my reply was rejected. As of today the site still shows at not secure.

[@FireTVSticks]

@@peterpeter8086 Does it give the same error with the VPN off?

[@shelly-anndanglade5944]

I always love your videos. You explain in such detail 😊😊

[@FireTVSticks]

Thank you so much 😀

[@oliyt1032]

Hi mine won’t load and keeps going into a small corner. And not loading

[@FireTVSticks]

Kindly provide details on the outcome of your attempts using the tips demonstrated in the video.

[@oliyt1032]

@@FireTVSticks nothing happened to any of them left it on for at least a day and nothing happened

[@RAHULAHIRE81]

If u have some tips provided for free indian channels on fire tv sticks plz provide

[@FireTVSticks]

Please look at the list of free live TV apps on my website, firetvsticks.com.

[@jaypaul8106]

I factory reset my 4k firestick and now its stuck on the update screen, I've tried multiple things and still nothing works

[@FireTVSticks]

For further help, please let me know your actions and results from the steps shown in the video: 1:34 Firestick stuck - Step one 2:58 Firestick stuck - Step two 4:02 Firestick stuck - Step three 4:31 Firestick stuck - Step four 5:12 Firestick Stuck - Step five 5:55 Firestick stuck - Step six 7:48 Firestick stuck - Step seven

[@jaypaul8106]

@FireTVSticks tried all them, still can't get past the unable to update 4k firestick screen

[@arthurjones7001]

My fire stick is stuck on amazon and I have had it disconnected for two weeks and I still have the same thing. Is my fire stick done are is something that I can do? I have tried everything on u-tube. Any ideas

[@FireTVSticks]

Please confirm what you did in Step 4? Thanks.

[@esmerebollar7570]

Mine has been stuck on boot loop for about 2 months

[@FireTVSticks]

Sorry to hear that. I hope the tips in this video will help.

[@thebridge707]

Why do brits have a problem saying the letter h? You know the name of the letter does not have to begin with the sound of the letter, right?😂😅 thanks for tips just pulling your chain!!

[@FireTVSticks]

😂 I think you'll find we created the English language, you yanks are the ones who messed it up 😂 just pulling your chain back 😂

[@terrypeel]

None of the suggestions worked.. Terry, Manchester

[@FireTVSticks]

How many hours did you leave the Firestick powered for? Did you use an OTG cable or adapter to test the keyboard method?

[@Moonknight-i5d]

Yes I am having this issue after an update

[@FireTVSticks]

Hopefully the tips in this video will help to fix the issue :)

[@Moonknight-i5d]

@@FireTVSticks the turning off top works but it still is a pain to do that everytime and sometimes you have to turn off like two times to fix it. Sometimes I turn on the tv and play pubg 😀 and after I come back it opens.

[@sterudd3449]

Thanks

[@FireTVSticks]

Thank you so much for your support!

[@philipjustice66]

I’ve got 3 fire sticks they all work on my living room tV but won’t work on my kitchen tV all stuck on the boot loop. So I bought a new tv for the kitchen and they all won’t work just like before. Yet I unplug them and try them in the front room and they all work. Very strange and frustrating

[@FireTVSticks]

How are you powering the Firesticks?

[@santoshbommanalli4293]

no method worked. not able to go to factory reset!

[@FireTVSticks]

Which OTG did you use with the keyboard?

[@natedogg5708]

Factory reset wont work for me... No message comes up when i hold down right and back...

[@FireTVSticks]

Did the other steps help instead?

[@jankunkel396]

My 4k fire stick was stuck in the loop, now I get nothing just a black screen tried on 4 tv’s

[@FireTVSticks]

Have you tried the tips provided in the video? Please confirm.

[@jankunkel396]

@@FireTVSticks yes no response on anything

[@gerardoziliani8158]

Same here

[@dave-zi8tf]

Sup@tanya❤

[@aekbelouadi4797]

❤❤salut

[@mariojavierjimenezrosario5793]

None of the hacks worked for me. I guess mine has only destination and it is the trash can

[@FireTVSticks]

As mentioned, contact Amazon who may be able to help with a replacement.

[@cmzrs]

The tv shows that the firestick is not connected to the hdmi port.

[@FireTVSticks]

Have you tried a different USB port or a different TV?

[@Wilsonss22]

None of them worked for me but I’ll try leaving it just there until tomorrow. We’ll see

[@FireTVSticks]

How did that work for you?

[@Wilsonss22]

It didn't work :( @@FireTVSticks

[@buggleskent1435]

Mine for some reason turns the TV back on during the night, I have to turn it off at plug

[@FireTVSticks]

Not sure why it would do that. Unplugging at night is best solution.

[@CKYHALO]

Your videos are very informative and you are beautiful.

[@FireTVSticks]

Thank you so much!

[@leaverzzz]

Would she visit my front door on a weekly basis @ 9:37am(GMT) To say "Reset" and casually walk of?? I'll pay well for the effort....🙏🏽

[@FireTVSticks]

😋

[@hardikkumar4209]

Sweet voice

[@FireTVSticks]

Thanks!

[@rubymora2801]

Thank you but none of these worked.

[@FireTVSticks]

As mentioned, contact Amazon who may be able to help with a replacement.

[@afaqbutt8237]

Firestick stuck on firetv logo

[@FireTVSticks]

Hope the tips in this video help!

[@pla4kps316]

None of this worked

[@FireTVSticks]

How long did you leave it switched on for? Did Amazon support do nothing to help?

[@Samuel_Conley68]

Nothing worked 😤

[@FireTVSticks]

Sorry to hear that. Your final alternative is to contact Amazon support.

[@micksmixxx]

♥♥♥

[@andrealcantaradearaujo1896]

❤🌅

[@gutomaggi]

None of your tips works

[@FireTVSticks]

How many other TVs did you try? How long did you leave it powered on for? Which keyboard did you use?

[@itzoldskoolgamer]

None worked

[@FireTVSticks]

The keyboard did not work and contacting Amazon did not work?

[@Willard50jv]

I've tried a bunch of different things to resolve this and nothing has worked yet

[@FireTVSticks]

Sorry to hear that. Your last option would be to contact Amazon for support.

[@lilramborambo4399]

😁🫶💛