Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S2:E12

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Time to troubleshoot another broken gaming PC! Can this one be fixed? By the way, if you live in the Orlando, FL area and have an issue with your rig, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
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#FixOrFlop

[@GregSalazar]

I've created a follow-up video for this one to explain a few things: kzbin.info/www/bejne/oYXEgqGXmcSJm8k

[@UTFapollomarine7409]

maybe some time Greg can i send you a gpu to deep clean her? its a 1080ti maybe can use new thermal compound?

[@gaming53wishmaster71]

dumb question why did you not check/up date the bois ? bois is like 70% plus of all problems just asking and trying to help you out but its nice you at lest in a way paid for the down grad with a 100 plus dollar m.2 i will like this video cause its nice to see kind people like you and let alone one trying to fix stuff so rare any more

[@rentalorgan2154]

i know it is a bit of a late reply, but asus does do free pin repair :)

[@planexshifter]

Really!?!?

[@zonenotr3145]

watching fix or flop makes me more paranoid that my pc is gonna break any time now

[@HardPumpers]

Just avoid MSI and Enermax AIOs you'll be fine. I'd also avoid Gigabyte branded PSUs given their "explosive" reputation...

[@jasonbrunskowski2625]

If these weren’t gaming PC’s, I would swear that these were PC’s that someone’s mom used frequently. I have yet to meet a mom that can keep a computer running (though I am sure there are some out there).

[@geekmastermind]

Right? 😆

[@asdfasdf7199]

most components are fine. these videos highlight the outliers.

[@nickgarcia1292]

It is

[@c1aniel]

Not gonna lie, learned alot from this series. Keep going

[@willybean9614]

I started watching this series for some knowledge, I stayed for the personality and the knowledge

[@infamousjay1441]

Me to lol

[@lummoxicide1502]

Same here

[@Dee0426]

Thx for not lying

[@c1aniel]

@@willybean9614 truly a underrated channel

[@johnvandeven2188]

I don't believe your customer gave you the full breakdown of what really happened. He forgot to mention the damaged socket or at least advising the cpu had been removed very recently. Good series to watch and learn. Thankyou.

[@haysoos123]

Exactly. How would the pins even get bent without removing the CPU? Was the user swapping parts and this was a "salvage" build? That kind of information would have saved time, but maybe the user told him and he didn't mention it.

[@spankbuda7466]

And now you see what manufacturers and retailers go through with dishonest customers abusing the return policy that will ruined it for everyone else.

[@North47]

@@spankbuda7466 yep, this is pretty much along the lines of my fear!! I'm gradually getting parts for my first build and I'm terrified one or more end up being doa. I know it's not common for that, but would be just my luck! I have a few parts that have now been sitting on the shelf for a few months since being delivered, and I'd guess that manufacturers or retailers would not believe they were and that it was me who damaged/broke it or them. Leaving the cpu and gpu until last for this exact reason.

[@AznMikey]

Did all of you not watch the video?? He said that you have to be careful when applying the cpu cooler cuz it can bend the pins from mounting pressure (9:55). The guy even told greg that he replaced the cooler (7:03). I'm not saying that ppl don't lie and cheat cuz the guy could have just put a broken board and Cpu in there to get an upgrade but u have to give ppl the benefit of the doubt. I agree though, very great series to watch.

[@BReal-10EC]

Yep. How do you damage pins on the CPU or socket like that with ZERO KNOWLEDGE that you may have bent pins? Drunk building a PC? From now on that needs to be a pre-qualify question. "Do you suspect you have bent pins on the motherboard or CPU?" It's possible to damage them unknowingly? But wow, to not even mention having the CPU out recently.

[@liberteus]

Hands down my favorite tech series. It's going to take a while to be repetitive, it's always enjoyable, informative, editing top notch like always. Every single of these videos I don't hit "watch later", I'll watch as soon as I get the notification. Thanks again Greg!

[@GregSalazar]

Always much appreciated! :-)

[@laalki80]

Agreed!

[@alejandroespinoza5680]

3:37 The portable monitor is not linked in the description. I'm fairly certain that it is the Pixio PX160. For those who were curious.

[@zacheryanderson4722]

Props on getting that motherboard back to life! It is definitely a challenge bending pins back into place. I did notice that the bios version was on 0505 which doesn't support 9th gen, especially the 9700k. Bios version 2003 is required to run that chip. That could be why it would attempt but fail to post with it installed

[@selmopt]

100%

[@miscellaneousproductions]

Definitely

[@spankbuda7466]

But it wasn't a 9700k though.

[@ryanmcgraw1743]

@@spankbuda7466 @7:15 ...you sure about that?

[@randallperkins7944]

@@ryanmcgraw1743 bingo

[@TricksJD]

I love this series. It's taught me a lot and allowed me to be able to help my less computer savvy friends navigate their own PC issues whenever they've run into a problem and of course whenever I've run into my own PC issues. Keep up the good work Greg, you're making more than just a small community difference.

[@snwwzy]

Like the new background look. And also I can't explain how excited I get when I see a fix or flop video pop into my recommendations. Please keep up the series.

[@Chilledoutredhead]

Its always rather amusing when you announce that youve fixed the issue, only to see there is another 10mins of video left 😀 . Love this series

[@ralithorn3798]

That was pretty intense. I wasn't sure if you were going to be able to fix this one. These videos are fantastic Greg.

[@cbriggsentertainment2856]

Room looks great. Awesome video as always. And because I’ve learned so much from you. I feel a little confident in helping people around my area. They tend to not get into computers because if something goes wrong they feel like the whole thing is dead. So if I can fix their pc or at least point out the problem, it helps them lean on their investment into the pc a little more. Have a great day Greg.

[@evan_ack]

This is hands down the best series on KZbin. I've learned and added so much to my troubleshooting checklist just from these videos alone. I really appreciate you making these videos, Greg. Seriously.

[@jameysummers1577]

Another great video Mr.Greg! These videos of yours are a great resource for people to learn from. Your advice is always the most reasonable on YT and your videos are always high quality!

[@GregSalazar]

Thanks, Jamey! The viewership is appreciated.

[@dennissmith1435]

Your channel has become one of my absolute favorites and you one of my favorite "KZbinrs". Thanks for your videos.

[@GregSalazar]

Much appreciated, Dennis! And thanks for the continued membership!

[@markfrizzell7053]

Awesome video as always Greg. You are without doubt one of the most enjoyable and watchable content creators for pc builders and enthusiasts

[@GregSalazar]

Thanks for watching!

[@gekyume9701]

@@GregSalazar you got bots impersonating as you

[@johnpaulbacon8320]

Great going. Another well done video - thanks for doing all of the series you put out.

[@gekyume9701]

This channel has taught me more about pc trouble shooting, configuration, and repairing than most other big tech channels.

[@suppmiker]

I been binge watching this series all day. I been learning a lot! Keep on killin it 🔥

[@Larry_Owlmann]

I love the new backdrop and seeing that STARSET vinyl front and center!

[@moizfarooqi9999]

one of my favorite series on youtube for the past year

[@iheartdiscgolf]

Can't believe we are up to S2:E12 already. Though I am missing some PCDC but I am sure you are busy so it is easier to get these out.

[@BReal-10EC]

What's with so many people damaging their socket/cpu pins? People building their PCs while drunk?

[@MrMcp76]

You mean you don't do that? Where's the challenge in that?

[@BReal-10EC]

@@MrMcp76 Unless you can get drunk off one drink... you are taking far too long to build a pc! lol. And on that note- I question the SINCERITY of these Fix or Flop PC owners with damaged pins. "I have no idea what could be causing the issue other than when I dropped my Bud Light on the exposed socket". Seriously.

[@harriegames]

absolute Insane, Keep the series up!

[@DanielVNZ]

Hey Greg, just wanted to let you know I absolutely LOVE this series! have learnt so much, im a new sub and have binged watched literally every episode! cant wait for more

[@DanielVNZ]

Just an idea, you should have a donations link for this series so we can all help (a small amount) towards helping you fix/upgrade PC's

[@stretchable4647]

I've faced this a few times myself. One thing I've learned is that whilst alot of the LGA pins are ground there will still be a good few that will be responsible for memory, Internal graphics and PCI-E. If one of the pins are missing or not making a solid contact on the CPU in any of these areas you can get issues with only one memory channel working to a complete board failure. Replacing the pins is possible with a microscope and a hot air station and is realistically a 50/50 repair, but if alot of pins are bent then the only way that can get fixed is with a BGA station which wouldn't be cheap. The pins could have been shorted when they were bent causing the CPU failure or it could have been on its way out for some time who knows. In any case, looking forward to the next one.

[@unquiet3015]

Love the series keep up the good work

[@robstrains8711]

Excellent video as always loving these fix series

[@kgonepostl]

I freaking love this series. What a great idea.

[@shetho1]

I could watch all these repair videos all day keep them them coming

[@JQ71234]

I love the fix or flop series. As a guy who has a massive interest in pc’s, this series entertains me.

[@ronnoc519]

Love this series! Just ordered my first graphics card. Really excited

[@lorduggae]

What did you pick?

[@ronnoc519]

@@lorduggae 3060 12G

[@lorduggae]

@@ronnoc519 Nice choice. My first ever grahpics card was a VooDoo II gpu.

[@zellar1]

Love the new backdrop....what are the signed albums? Great fix it video as always! Thank you!

[@GAMMAXII]

Did you try updating the bios? 0505 is lower than the lowest bios on Asus's site which is 0802. 9th gen needed at least 1602 to have microcode information for P0 and 1901 for R0 chips.

[@ObsidianSoul1]

but why would that matter if he was using the cpu with his current bios and everything was working before the pc got toast?

[@GAMMAXII]

@@ObsidianSoul1 When was it mentioned that the machine was working before it got toasted? Not to mention the socket also had bent pins.

[@GregSalazar]

I didn't realize at the time that I'd labeled my chip wrong, so I'd assumed that we were dealing with the same CPU generation.

[@marty_nz]

@@GregSalazar You mentioned the cooler had a story to it. What was it or did i miss it? I did skip some parts so apologies if you mentioned it. I suspect this user had a 8th gen coffee lake cpu with a stock cooler, then found a deal on the i7 9700k which is 9th gen and added that cooler and in the process bent the pins. Either way the current bios version wont run the i7 9700K. Moral of the story this cpu has never worked in this build. Not sure why the user would be dishonest about this, but you never know these days.

[@ObsidianSoul1]

@@GAMMAXII It wasn't mentioned you're right but im just assuming it was working at some point? and then it wasn't? whether the customer accidentally bent the pins or not

[@inmygarage]

Hey Greg, Been watching your videos a lot lately as I am about to do a new build. I put everything together last night. and very nervously pressed the power button the first time, and NOTHING! I was very upset and confused because I had taken such care to put everything in its right place, but I thought WWGD?!!! I started with all the steps you usually go to, and after just a few checks it turned out to be an issue with wire placement on the MB's Gigabyte connector. Thanks for making great informative videos that give real world troubleshooting instruction! My build is now up and running, and I couldn't be happier.

[@GregSalazar]

Glad to hear you're back up and running! And LOL, WWGD 😅

[@luigiymario2xd]

Nice video! Shame it was just an i5 8400 but I love how down to earth and chill you always are!

[@lastinline1958]

I have to wonder, though, how much swearing and stomping around doesn't quite make it to the final cut. (:

[@TitusGarage]

Thanks Greg for the great and informative content!!!

[@DynamicAFK]

5:59 "My Book" little voice crack LOL :) Lovve all the videos you put whether its Fix or Flop, PCDC or even the new series OnlyFlops

[@tsiturbotsi]

Still love every episode! Keep making more please!

[@heremescurrybro6841]

It's a good day when a Fix or Flop is posted. Keep it up!

[@JFHeroux]

Story of this system: Owner decides to replace cooler. Owner makes a mess of things, manages to damage socket. Owner puts stuff back as if nothing happened, asks Greg for new components.

[@Dadnoobian]

Salty

[@stillnotchill2560]

@@Dadnoobian its an observation

[@Rohgamu]

Gets a downgrade in the process, hope he learnt his lesson lol

[@tasnimulsarwar9189]

@@Dadnoobian

[@demetter7936]

@@Rohgamu -Makes thousands of dollars a month from making KZbin videos about repairing viewers pc's -too stingy to give the guy a decent component.

[@MetalMan1245]

God Greg has good taste in music, and a computer guru? Both of the things I do, I truly love this man.

[@lurick]

Love this series as always Greg!

[@GregSalazar]

More to come! :) Thanks for your support!

[@namelessone5968]

ok, I've been occasionally watching your videos and now I'm binge watching this series and I just realized I forgot to subscribe! no wonder I wasn't getting any notifications lol. anyways, really interesting and very informative. I'm learning a lot when it comes to troubleshooting. Thank you.

[@GregSalazar]

Hahah I really appreciate it!

[@unitybeing777]

Aprendi muito contigo, thank u Salazar.

[@tomsmits259]

I just got a good bit more nervous about a cpu and cooler upgrade i was considering. Very educational video

[@troolley]

Love the vinyl hanging behind you!

[@justaballofnothing4056]

Another video to brighten my day. You love to see it

[@963266605]

This series, is the best one, in the youtube tech world!!

[@patrickgarcia6505]

last week my system started to immediately shut down once I turned it on! then it goes on and off in cycle! then i remember one of your episode with the same issue...luckily I got a spare power supply...so i bravely replaced my PSU...didnt go to basic trouble shooting..I just went straight on replaced the PSU...then Boom!!! everything is working now!!! thank you Greg for your series! you saved me $100 bucks for repair!!! Its the show that keeps on giving!!!

[@grayplayer_1]

A great pc builder and youtuber with some great musical taste. Those signed BB and Starset vinyls are badass!

[@dansmith6298]

After watching your channel I actually helped a random stranger trying to buy my extra ram I had. Long story short he had a bad ram slot so the pc wouldn’t post with both ram sticks in but with 1 stick in it posted. The pc for his kid’s birthday so he was very thankful. So thanks from him and me lol

[@maelradec6766]

I have learnt a lot from your videos, thank you mate

[@reallyryan_]

Awesome work 😄

[@HBerg-jy9ls]

Honestly Greg, how could you miss the BIOS version and the wrong CPU identification in the Post with your i5? It was identified as an i5-8400 non F... And the BIOS version was not compatible with the i7-9700K, maybe the CPU was still fine...

[@mOddEdLiKeHeLL]

the background looks great greg!

[@shanemcknight1583]

Thanks again for great content!

[@kapeq2320]

Whatever people say. Don’t ever stop this series. It’s a good learning curve for decent pc builders

[@waynemundy5051]

hi Greg great work im glad the problem is solved

[@iamghostyganesh]

You are my motivation bro If I was in Florida Orlando I will definitely meet you and learn this

[@NWGarage]

Awesome video idea !

[@andyanderson6273]

I really enjoy your series I was wondering if we if you answer questions about recommended upgrades

[@miyulsuhaimi1069]

Keep it up . Best series ever

[@rakeshpk9648]

excellent work !

[@tridentxan]

Okay I'm absolutely in LOVE with the signed Starset vinyl. I have 2 signed posters and have seen them 4 times live at the barricade. Not too often to see people knowing who they are!

[@Rando31able]

I don’t know that I would trust the board still with those pins. It works but I think it will be an issue at some point. However the viewer will know where to start. Thanks Greg I really like this series a lot keep up the good work.

[@DJGuaguanco]

Greg, is there a BIOS issue that the i5-9400F is displayed as i5-8400 ? Or it's just a mistake? :)))

[@fobb81]

Yeah, I was wondering about that too.

[@tharic4981]

He corrected it in a pinned comment

[@GregSalazar]

Yep, definitely a blunder on my part! I mislabeled the eng. sample.

[@haados7159]

I like to watch these . If something happens its good to know what causes the issues thank you greg . Please do continue these fix videos 👌😊

[@GregSalazar]

We have two entire seasons of FoF videos! :-)

[@bubbleteabuilds2533]

Gonna have to try Jawa out! Saw it a lot recently!

[@drjohnmaroy]

I just build my first gaming computer (bought one a while back at a Micro Center when I lived in NJ), and luckily it worked the first time. I was very surprised. And now that I found Greg's videos I actually hoping it breaks (almost) since I now live near Orlando. Keep up the good work. Would love to hear how to "optimize" the settings for better FPS. I've got the Asus AI Overclock turned on so it actually seems to be doing well. Lastly, would be great to know what you monitor (I'm using AIDA64 on an old iPad).

[@joshualaird5303]

Love the Blackout album on the wall

[@TheLaw_v]

I'm just watching these in anticipation for me having to troubleshoot mine when I can get the pieces to build my first.

[@opoxious1592]

I love troubleshooting PC''s, laptops, phones, tablets, etc. Basically i love to troubleshoot and fix anything that has an OS. Also the same for me also goes for modding, overclocking etc.

[@darrenfalconer3267]

Lighting and look is much more relaxed, I like it

[@nubsandbolts920]

Been lovin the content man! Keep it up, 19:35 that looks like the same G915 i got yesterday, how do you like it? i cant wait my custom prebuilt is chilling at my local shipping facility waiting to come to its new home.

[@roam3d151]

So a little tip from "behind the scenes" if you will: the VGA LED doesn't per sé indicate an issue with the graphics card. What it actually does is indicating an error with regard to PCIe lanes. Now this ranges from ofc the CPU as it is the source, down to anything that is interconnected directly (mostly the 1st PEG and NVMe) but also EVERYTHING that is connected by the split lanes vía the chipset such as HDD/SSDs. You would laugh about how many cases i had where a customer plugged in their old drives after getting a new system and were furious that the system gave no signal with VGA LED on... or A2 but thats a slightly different story.

[@issanesheiwat1396]

You've got a magic touch! I definitely would've snapped those pins off haha. It seems like those shorted pins must of ruined the CPU

[@thiloroelofs5716]

Like the new set up 👍

[@mr.papagorgio4683]

I really do love watching these fix it vids.

[@ElliottEagle9]

I have saved many, many hours of heart ache thank to your videos Greg. But I fear with the good comes some of the bad. I recently replaced my graphics card and was totally stumped when my PC just wouldn't turn on, no signs of life what so ever. I was stumped for a few seconds. Yes, I indeed pulled a Greg. Turning the power strip on did the trick.

[@claritydg7853]

Love the starset album in the background!

[@fridaycaliforniaa236]

Little trick, use a heater on the socket, when you want to reshape the little bent metal contacts. It "softens" them a bit and reduce fatigue cracks happening. Don't apply too much heat though.

[@LPgmxDan]

Was thinking the same

[@LeonBelmont121]

A signed Starset Vinyl on the wall behind you? Nice.

[@igorbogdanovic2557]

Just a helpful tip, after using the needle and correcting the pin, you can actually use just a regular Pencil (pen with a thin circular bevel), and you can straighten it up with no probs. :)

[@philrdaly]

Not computer related but love the album art in the background. Respect the music taste with Breaking Benjamin and Starset! Love the series as well nice job as always

[@zadekeys2194]

When dealing with bent, specifically badly bent Intel socket pins I use this process: 1) Download Intel's socket diagram. 2) Take multiple clear images of the socket. Surrounding light / phone flash is your friend here. 2.1) Be careful not to drop anything into the open socket... ;) 3) Annotate the pins as identified by the socket diagram. Ms Paint works fine. Be accurate... 3.1) Double check you mapped the physical pin accurately... This will save you lots of time... 3.1.1) Reference the bent pins against the manual. 3.1.2) If the pin is listed as "n/c" or similar, don't spend time on it now... Focus your energy and steady hands on the bent pins that are required :)

[@lonwillis783]

Thanks for everything

[@pbjames]

Favourite series on your channel!

[@gwedoh69]

good work sir.

[@michaelbeaver4804]

Good Job Sir.

[@NWGarage]

It’s awesome that this guy can make money from the videos , WHILE ALSO working for FREE to help out his community

[@MarinosMysteries]

That was a fascinating one.

[@WillPlaysGames1993]

anyone else notice that the bios says i5-8400 but greg kept saying i5-9400f

[@YAAMW]

Yeah, noticed it as well

[@richardbean7703]

Another happy watching Fixing a Viewer's BROKEN Gaming PC, Greg.

[@NYCamper62]

At 11:31 sounded like the cat wanted to chime in. I know of Noctua fan quality I just don't get the color scheme. It's like in the Austin Powers movies when they spot the mole.

[@aliensounddigital8729]

The new lighting is nice.

[@1337bG01]

First the Breaking Benjamin shirt in previous episodes, then a Breaking Benjamin vinyl on the wall? Love it man!

[@GregSalazar]

Signed as well! :-D

[@1337bG01]

@@GregSalazar Good for you, dude! Been a fan of them ever since Saturate was released. Dig the new setup!

[@LastKnight0727]

3:09 The phrase i like to use is "Trust but verify". You can take the customer at their word all day, but the only person and method you can trust is your/s.

[@botbeamer]

Good job, just one thing try and get a socket rework station I am actually interested in those and would allow you to properly repair these kinds of issues.

[@drace05]

I had a board randomly give me code 00 from asus and I tried everything to fix it. Swapped out all components. I eventually had to RMA due to board just not wanting to power on anymore haha. Love this series of vids keep it up man! My board is the x570 strix e