Flooded cruise toilet

[@UnlockedVistas]

Our 18 day transatlantic cruise from Lisbon to Rio had lots of interested moments but our flooded toilet was def something we won’t forget. Toilet flooded on and off for few days. It was our first cruise with Norwegian Cruise Line. We were on the Norwegian Star, which was refurbished not too long ago but maybe plumbing wasn’t upgraded.

[@renerobinson9696]

Hahaha oh man that sucks.

[@UnlockedVistas]

The lack of good customer service was what made it worse. The plumbing sucks but we here it, stuff breaks. We called guest service as soon as it happened but they never came- so we had to call again. Then when plumbing fixed it, they told us we had to call for bathroom to be sanitize. Flooding happened a few more days but guest service didn’t seem to care. They didn’t offer anything to make up for it- we asked for $29 in laundry comp which they first said no until we pushed back. Service wasn’t the best.

[@renerobinson9696]

@@UnlockedVistas wow that's terrible.