to those who have an intellidropper that works good for you. i purchased on and received it on 9 dec and have numerous problems with it. i have sent no fewer that 4 emails to them regarding this and have received 3 different case #'s but no contact with anyone from frankford arsenal. this might very well be a good scale but with no customer service or support it is worthless. i have 3 main problems with the scale calibration, scale drift and zero. i have been a reloader for nearlyh 40 years and am very mechanically inclined. i contacted three of my friends who own powder scale and dispensors for advise but they weren't able to assist. I would not recommend this scale for the simply reason it appears they don't have a working customer service dept.