Crestron Flex Install and Set Up

[@thegamechanger3793]

Thank you very much for this video. I just started in the COMMERCIAL AV industry and looking crestron as someone who is new is overwhelming. -keep making great videos

[@FrankGuest]

Best of luck! And thanks, I will.

[@chrisspencer4894]

for newbes installing themselves, the products mentioned are not gone into: capability. 2. wiring house diagram. 3. software introduction in reference to install.

[@kramsniggah4333]

I should say though - great video Frank - it really helps out a field engineer in connecting up the hardware.

[@FrankGuest]

Thanks. When we started doing these installs, there was nothing on KZbin that was helpful. This particular video gets lots of views. I’m glad it helps people in the field.

[@behumand9612]

Excellent video, presentation and explanation. Thank you so much for sharing it!!!

[@FrankGuest]

Thanks! Check out my other Crestron Flex videos. Go to my channel and click on the AV play list. Thanks for watching!!! Please click the thumbs up on the video.

[@gerryjimu2846]

Nice vid. I would greatly appreciate it , if you do another vid on the AirMedia. Iam doing a project for the office.

[@ckcheung918]

This is very helpful. I'm using UC-C100-T as well. We have dual display but once the teams meeting joined and the content is not able to show on both display, is there have any option we can share content on dual display when joining teams meeting? Thanks.

[@nathanaelrodriguez9490]

Very helpful, not many videos for these so thank you !!

[@FrankGuest]

@@nathanaelrodriguez9490 thank you for watching. My video may have been the only one like this back when I posted it.

[@kramsniggah4333]

These are great, until they go wrong - frequently. I've had to re-image many of these now and Crestron True Blue support are great they simply will not RMA anything, the stock answer is upgrade firmware, re-image. It takes about 5 hours to re-image and that's if they let you have it - which they won't. Out of a team of five engineers if we have to be onsite for a break/fix they all live in fear should it need a repair. The TSW will drop off the network and refuse to connect to the UC Engine... Have fun!

[@FrankGuest]

We have run into all these issues. We have had to re-image countless UCs. If they do take one back for an RMA, sometimes they still come back with issues. Re-image is pretty much our go to repair. But your right, it keeps a tech busy all day doing just that. We have several different UC’s types in the field. We have a re image USB for each type on hand for when that time comes.

[@saoldanify]

Ours Touchscreen is not connecting to the PC. Are IP tables needed?

[@DanielWillen]

Thank you so much for this, Frank. Probably the only video on KZbin that explains how everything functions and connects together. I'm from EU and new to Crestron's terminlogy was an enigma to me until I saw this. In a "modern" teams room solution, would you say the Airmedia AM-3100 together with UC-B30-T-WM would suffice for teams meeting and presentation in medium room? I don't think we will use BYOD and we want to avoid HDMI cables for screen presentation.

[@FrankGuest]

We put BYOD in every room now. Your client may have adopted the teams platform, but they may be invited to a meeting from one of their clients and that may be WebEx or similar. The only way to join from your FLEX room and use the peripherals, would be with the usb and BYOD feature. As far as HDMI connectivity. Im with you, there is no need to have that cable on the table. But people love HDMI. They are so used to it. It’s hard to get people to understand that the room has its own Teams Service account. That basically means the room screens are the far end. As far as your AM and UC-B30 question. I’m not a fan of the sound bars unless your in a very small room. If anyone is sitting more than 10-12 feet from the screen, I would us a UC- MX-50T system. I have a video of that system on my channel as well. I have a bunch is AM-3100’s on order. I have not put my hands on one yet.

[@MosesRam]

Thanks Frank! Very informative.

[@gilberthernandez7566]

Great tutorial, thanks for the video.

[@FrankGuest]

Thank you for the kind comment. Please subscribe to my channel if you have not done so already. Also, check out the Crestron BYOD video that I posted. It’s another great system from Crestron.

[@themoyj7]

Great detail sharing. Thanks.

[@imedmhamdi22]

hi sir, I'm a beginner in the field of crestron processor programming. I just want to know how to turn on/off a led by using a RMC3 processor, dimmer, hz-kpcn and a led (how to do it with SIMPL )

[@rcorrea26]

Hey Frank, I inherited a crestron setup that came with two crestron tablets. I had to factory reset both of them. One controls the Ms teams meetings as you showed here and the other tablet was used to control the ptz camera. When I reset the second crestron camera the camera controls were gone. I know I need to point the camera somewhere by ip table I believe not sure to the ip address the the UC engine. Can you give me tips ? I appreciate it !!

[@FrankGuest]

What kit did you get? Is your touch a 1060 or a 1070? Do you have a sound bar, a mercury device or is it a CX100 installer kit? Also, you should not need the second tablet. (Depending on the set up) you can upload what Crestron Calls a Smart Graphics file which your programmer will have to create. Are you just using the Flex kit or do you have a controller in the rack? Also, if your not using the camera that came with the kit, make sure it’s Microsoft Certified.

[@rcorrea26]

@@FrankGuest the main crestron is a 1070 the other is a 1060. There is a crestron controller as well. Do you know if a custom user project are loaded on those controllers and the 1060 needs to point to it in the ip tables ?

[@KhazlanMTG]

Thank you so much you helped alot with this video 😁

[@jammicnix]

Hi Frank, great video, I have just been assigned to be the AV support guy at my place of work, can you recommend a good training resource to get familiarise with Crestron gear. cheers

[@FrankGuest]

Crestron CTI. They have lots of free training. Including an entire section on Flex.

[@dozer5069]

These can be a bit of a nightmare... give me Yealink Mcore any day. The touch control panel, camera, microphones and speakers are self configuring.

[@FrankGuest]

The touch panel is what it is. It’s a Microsoft GUI. It looks that way for a reason. As for the camera, you can turn auto framing on or off. Those are the only camera options with the Huddly. Do you like the way The touch panel and display look now after the most recent update?

[@HansTester]

The network don t need internal network Ressourcen? Only Microsoft and Internet?

[@albertoguevara8201]

Excellent !!!

[@kellyjohnafable3732]

How do i change my UC-Engine's hostname. I want my own custom hostname to use

[@cwize]

does that uc bracket fit in a chief PAC525 back box?

[@loupnook]

Thank you Frank. How do you make the Dial Pad work to make external calls?

[@FrankGuest]

How do you have it set up? Skype default and teams? Teams default and Skype or teams only?

[@SanthoshKumar-to4hz]

Nice video..!, i'm from Crestron and i request to watch installer who goes to install, Thanks..

[@FrankGuest]

Thanks Santhosh. Next week I am getting 5 Mercury MX systems and I’m getting a few TSW 70 Series. I’ll have more videos like this in the next couple weeks.

[@FrankGuest]

Did you get a chance to watch my Mercury BYOD video?

[@ahok29]

hello sir question

[@ahok29]

I'd like to ask

[@JustFixItGoldCoast]

with the hdmi does in go into the daisy chain in or daisy chain out on the tv?

[@FrankGuest]

The HDMI on the table plugs into the TX under the table. That TX is connected to the AM300 behind the display via a shielded cat6 cable. The HDMI out from the 300 goes into the usb200 converter.

[@feedyourspeakers]

great video

[@FrankGuest]

Thank You!

[@csawsecuritycam]

Thanks 🙏🏻🙏🏻

[@FrankGuest]

Thank you for watching. This was a UC-B160 kit. They don’t make these anymore. Now it’s the B or BX30 and 31.

[@ancilpa1388]

Great vedio

[@greatergodage5219]

Hello, if the grouping for the rooms does not work and when I click on the group and then the room and the colors don’t change - I rebooted the panels as well as the Creston in the server room, same issue - what could be the problem?

[@FrankGuest]

Let me take a look at one of mine. You used the Crestron Remote Connect software?

[@greatergodage5219]

@@FrankGuest Hello Frank, yes

[@ric9452]

Thanks man

[@ahmedj3769]

Hi How do i bring up the side menu that has the power button? Thanks

[@FrankGuest]

Those buttons disappear when you put it in one of the UC configurations. Log into the web UI or connect to it with toolbox. What are you trying to do where you need the side buttons?

[@beastcoastmr2758]

Great vid!!

[@FrankGuest]

Beastcoastmr2 thanks. Don’t forget to subscribe!

[@testingme7936]

my crestron tablet they are shuting down after 10 min after configuration why?

[@FrankGuest]

When you tap it, does it turn back in? If so, Your UC is probably going to sleep. Go into the settings on the UC and change the sleep setting to Never.

[@stewartgodfrey9357]

How do you power on/off the meeting room display, CEC through the HDMI?

[@FrankGuest]

Unfortunately with the kit that we received, you can not control the TVs. Some of my builds I include a Crestron RMC3 to control the TV. But most of my rooms, I put the TVs on a timer. We use Planar TVs. Sorry for not being much help.

[@stewartgodfrey9357]

@@FrankGuest No this is very helpful to know. I was always wondering how people were controlling the initial power on of the display/system. I like the timer idea as well. And if set to a timer I assume the display just stays running on the UC splash screen until the shutdown timer triggers them off?

[@FrankGuest]

@@stewartgodfrey9357 correct. We set the UC’s to never go to sleep as well. That way the TSW1060 panel is always up.

[@FrankGuest]

@@stewartgodfrey9357 I just had a meeting with my Crestron rep. He showed me lots of new devices that will soon be rolled out. For the feedback portion of the meeting, one of the things I brought up was how you can’t control the TV without adding a control device. I told them it would be nice if the UC could send an on/off command to the TV. He said good idea. So that may be coming in the future.

[@stewartgodfrey9357]

@@FrankGuest That's good to hear, the power on/off issue was definitely something that tripped me up the first time I was putting one of these systems together.

[@uvuyomgabi]

Awesome video

[@FrankGuest]

thank you. Please subscribe and hit the notifications bell.

[@amitgarg4127]

Hi there, can you suggest the application where we can monitor the uc engine usage and log files if there is any error

[@FrankGuest]

Have you considered XIO Cloud?

[@googlehas]

Hi

[@Keveo]

Hi Frank, How can I download the “Crestron Remote App”? Can you please share the app name or link to the download? I need to remotely control the Panel to fix something.

[@FrankGuest]

Here is the link to download the software. Not sure if KZbin will allow me to post the link, but I will try. nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fhttpupdate.crestron.com%2Fdevices%2FCrestronRemote%2FRelease%2Fsetup.exe&data=02%7C01%7Cfrank.guest%40am.jll.com%7Cc3753686758e4920086c08d80e396fed%7Cbfef2b06d2564f8ebd038d3687987063%7C0%7C1%7C637274987136783577&sdata=voShhKyn5BJ0wE3E4NeOm62jDG2jAipClwGFd6NgcrE%3D&reserved=0

[@FrankGuest]

I don't know what I would do without this software. I have all most 300 of these Flex systems in the field.

[@Keveo]

Thank you Frank. You are a legend! I have another question that maybe you know the answer to. My Crestron UC are now on WinVer 1909 with the latest Skype Room Console App (4.5.37). I get a Blank White screen when joining a teams call. The panel does not have the Screen layout button either. No matter what configuration I change it to, the Teams call will be a White blank screen. Do you know how I can fix it? Before updating the OS to 1909 and running older version of the console app , it was working. But with all the latest updates, it stopped working. When I roll back and remove the updates, the white screen is still showing when on a Teams call. But Skype calls do not have problems.

[@FrankGuest]

@@Keveo No idea. I did some digging and couldn’t find anything related. You might have to call Microsoft because it doesn’t seem to be a hardware problem.

[@bobmccormack161]

Can this system be integrated with existing mics and speakers?

[@FrankGuest]

bobmccormack1 yes sir it can. You can order the Uc-C 160 system. My conference rooms are split between what you see in this video, we call “presentation Lite” rooms and rooms without the sound-bar. We have speakers in the ceiling and Shure MXA910’s in the ceiling of those rooms, we call “Full Presentation” rooms. We also have two Routable DM’s and a cable box in those rooms. You have to upload a smart graphics file to the UC, that page will show up on the TSW 1060 as the advanced routing page. Pretty sweet! Let me know if you have any other questions.

[@SanthoshKumar-to4hz]

Tes, but you visit our website to know more about customization, as it supports only certified hardwares

[@stewartgodfrey9357]

@@FrankGuest I'd like to see a video on one of your "Full Presentation" rooms if possible, to see how the touch panel and system routing works. Also, what cameras are you using? I've put a couple of these larger conference room systems together using DMPS3's, PTZ's, and the Shure MXA910's, integrating them with both Teams Rooms and Zoom Rooms, and I always wonder how others are handling this type of integration.

[@marcoapdantasify]

Hi. Wha is the Creston Bar model you used for this room ?

[@FrankGuest]

It’s a SB30 sir.

[@marcoapdantasify]

@@FrankGuest tks Frank! Would you the cost (rough estimate) for the entire Creston kit used, including the bar ?

[@FrankGuest]

@@marcoapdantasify If I were you, I would look into the Crestron Mercury BYOD systems. Those systems are more versatile. I have a video on that system as well. I’ll look up the price for both the SB kit and the Mercury kit.

[@marcoapdantasify]

@@FrankGuest thks Frank.

[@FrankGuest]

@@marcoapdantasify You could get the UC-BX30-T. That comes with the sound bar and everything you need minus the TV to turn your room into a Crestron Flex room. You can get that for under 5K shipped to your door. The install is supper easy. Look at the UC-MX50-T as well. I think that is a better solution for a small to medium (15 person) conference room. It also has the BYOD feature. You can get that delivered to your door for just over 5K.

[@c3890575]

12:45 lol

[@FrankGuest]

LOL. Did not realize that was there. I had to blur out a lot in that video.

[@RobertMonegro1]

very sloppy work FYI

[@FrankGuest]

Sorry your feel that way. I think it was pretty good. Thanks for watching.