Freshservice integration for Monday.com | Monday.com | Freshservice | Integration Setup Guide

Seamlessly transfer Freshservice tickets to a Monday.com board as tasks, with real-time updates.
Description:
This integration between Freshservice and Monday.com enhances efficiency by allowing the creation and updating of tickets across both platforms, streamlining workflow engagement and boosting agent
productivity.
Note : Webhook have to Configured priorly.
Features:
Automatic Item Creation on Monday.com:
When a ticket is created in Freshservice, it automatically triggers the creation of a new item on the designated Monday.com board.
Real-Time Updates on Monday.com:
Any modifications made to a Freshservice ticket are instantly reflected in the corresponding item on Monday.com.
Bi-Directional Conversation Sync:
Responses or notes added to a conversation in Freshservice are synced with the appropriate item on Monday.com, and vice versa.
Mirrored Updates:
Any updates made to an item on Monday.com will be mirrored in the corresponding Freshservice ticket, ensuring both platforms remain in sync.