From Keyshot to Augmented Reality (AR)

[@darimistudio]

Hi, i'm really curious about qr code working, that when i scan the qr code on my phone, it just let go to landing page so i want to know what applications do i have to use with my phone to see the live AR directly via application.

[@myarstudio]

Hi, you do not need any application to view in AR. In a few words you have 2 cases: 1. your viewer is on a desktop. In this case when he/she clicks the action button a popup with a QR code opens so he/she can grab the smartphones, scan it and see it on the mobile phone. Now you are on case 2. 2. your viewer is on a smartphone. In this case when he/she clicks the action button you go to Augmented Reality mode. The flow to go to AR is detailed described in the guide. docs.myarstudio.cloud/docs/distribute/viewer/

[@MauriSamp]

I went to export my first Keyshot file to glb and it gave an error message precisely on the only faces I applied texture. "fatal error when unwrapping grid" What to do to fix this? Another question: what is the maximum file size that keyshot can export in this format?

[@myarstudio]

Hi, when facing those issues please write us in the chat which is available on the website and in the panel: we will respond quickly. It probably depends on your model and we may have to check it.

[@myarstudio]

At the moment 80MB is the maximum allowed size of the 3d model with textures. But also please check if your model is Draco compressed: this may hide model complexity.

[@selinbaks1887]

my file was too big to import how can I compress it

[@myarstudio]

At the moment 80MB is the maximum allowed size of the 3d model with textures. But also please check if your model is Draco compressed: this may hide model complexity. To reduce the size please refer to this guide: docs.myarstudio.cloud/docs/keyshot/lighten/ kzbin.info/www/bejne/aoTGin6XpdCco6c

[@TheRealOHMEGA]

It won't carry my material over for polycarbonate and similar plastics, saying "non compatible model materials"

[@myarstudio]

Please check the video tutorial about material compatibility from Keyshot: kzbin.info/www/bejne/mYuufXuYZsaApNU&ab_channel=MyARStudio%7CAugmentedReality If that does not solve you can contact us in our livechat system

[@Slato]

my files come out colorless, in grey

[@myarstudio]

@Slato, regarding your issue with KeyShot, it's very likely a material compatibility problem. The materials you are using might rely on effects that cannot be reproduced in real-time. Please refer to this guide for more details: www.myarstudio.cloud/learn/documentation/keyshot/keyshot-materials-in-ar/ It's been a while since these comments were posted, but it's worth addressing them as these are common issues that other users might also encounter.