Fronius WiFi Set Up | Infinite Energy | Support

[@InfiniteenergyAu]

If you are requiring extra assistance, please log a ticket with our support team here: infiniteenergy.supporthero.io/content Please note, we will only service Infinite Energy customers.

[@rameltribugenia2812]

After the setup of the solarweb, do we need to deactivate WAP of the Fornius?

[@indunilpeiris]

I have a 10kva system. The system has two Fronious Inverters. How should I configure the App?

[@N7DRONES]

do one for the smart meter please

[@judeamuwella8699]

I have successfully connected my Fronius primo 5 but I had troubles for 3 days for connecting method bcs some of the steps not clearly highlighted. before you choose your home wifi connection in that screen select middle wlan connection and it will pop up available wifi connections then choose your home wifi and remember to press set on the same screen then connect button in the same screen . while connection establishing remember to change your tablet wifi from Fronius primo to your home wifi connection I highlighted what I missed in previous attempts only rest is as per this video feel free to any troubles connecting this

[@InfiniteenergyAu]

Hi there, was your inverter installed by Infinite Energy? If so, please give us a call on 1300 074 669 and we can assist. If not, please phone your solar provider and they should be able to help.

[@samalbhattarai358]

Hi There, thanks for the video, my WiFi is not in the list of available networks -what should i do?

[@fmaz1952]

Do you have wifi signal on your phone when you are next to the inverter? Maybe you need to install a wifi extender?

[@scottblake1909]

Nice video. I've just been connected recently by Energex and have successfully installed app, got it running..... Just a question about the PV Power setting during the setup. You state in the video that you enter 5000 for the 5kW system. I have a Fronius Primo 5kW inverter and 22 x 270W panels, totaling 5,940W. What figure should I enter in the PV system setup, 5000 or 5940? Thanks Scott

[@anachronist9193]

5940W

[@ianhodgson6873]

What do you mean by may take 'a while' to load the network connection? 5 min, 10 min or longer? Thanks

[@InfiniteenergyAu]

Hi Ian, From our experience it could take up to 5 minutes. However, if you have a slow interconnection we recommend you allow up to 10 minutes. Kind regards, Infinite Energy

[@ianhodgson6873]

Infinite Energy - Solar Power Perth Thanks. I gave up in the end. Well over even 10 minutes. It was still trying after the inverter timed out on the wifi activation. Trouble is the inverter wifi seems to have a very short range. But I would have thought that the Telstra wifi router would have connected. Don’t really understand what’s happening. My internet signal is very weak, usually only one bar on my phone. Maybe that’s the problem.

[@InfiniteenergyAu]

@@ianhodgson6873 Hi Ian, sorry to hear it hasn't been working for you. You do need to have a good connection for the inverter to pick it up, so I'd say that most likely is the problem. Hopefully you can manage to get it working soon! Kind regards, Infinite Energy

[@alloomis1635]

solar web refuses to download app, "you have no device" message.

[@grahamlwilson]

I followed these steps but the app on my iPhone never connected to the solar.web site. Now I can't get into the setup to sort it out.

[@Sp0nke]

Exactly the same happened to me. Im totally stuck

[@grahamlwilson]

Ryan Lund got to Solar.web.com and create a login. That should help you get the account sorted out.

[@Sp0nke]

Graham Wilson I already made an account but still didnt help me out.

[@Sp0nke]

Graham Wilson and now i cannot go to this website, it says its Down.

[@grahamlwilson]

Ryan Lund your inverter has an IP address 192.168.250.181 restart the wireless on the inverter and then type that ip into your browser after you have attached to the inverters wifi. You should be able to configure it there. If not call for support.

[@fmaz1952]

It's night time and my inverter shows a blank screen. How do I activate night mode at night?

[@nikkehtine]

I am stuck on the second step, the only thing that appears is the loading animation and I can't do anything except close the app

[@cbg1992]

what should i do if i lost info for prevent unauthorised access username and password? Do you know the solution? Thank you

[@hlinan85]

Thanks for your video.

[@Ozarkmd]

Would be great to have a smart meter to inverter setup video

[@xX_TheRealDatSpeedyF_Xx]

If only it was that easy....

[@gayedawn1]

mine was set up but when the NBN was set up it lost connection. I have found my IP address on the PC but how can I just redo the wifi address without going through all the other bits. I am over 70 so last time someone else did it for me.

[@InfiniteenergyAu]

Hi there @gayedawn1 my sincere apologies for the late response to your comment. Our support page has instructions on how to reconnect your inverter after you change over to NBN. The below link will take you to our support page where we have a list of inverters. infiniteenergy.supporthero.io/container/show/setting-up-and-understanding-online-wifi-monitoring Simply select your inverter brand and it will come up with a list of instructions for a variety of topics. Select the topic that says "Re-connecting your (inverter brand) after NBN" and this will take you to the instructions. Re-connecting is quite simple, however it may be useful to have someone assist you if you can. If you have any further issues, please don't hesitate to contact us. You can do so on our Support Page. Kind regards, Emma - Infinite Energy

[@Razz13]

I have a blackberry and cannot use the app, i have to connect using my desktop. I Switched routers now i don't know how to connect the inverter to the new router...how do i do it WITHOUT a smart phone / Tablet , because I don't have one.

[@InfiniteenergyAu]

Hi there, was your inverter installed by Infinite Energy? If so, please give us a call on 1300 074 669 and we can assist. If not, please phone your solar provider and they should be able to help.

[@olwynfreeman6995]

This does not tell you what to do if the phone won’t connect to the inverter wifi AP. My phone says “ready to connect when network quality improves”. Now what??

[@fmaz1952]

Are you next to the inverter or far away?

[@BandwagonJumper007]

urghhh......why the annoying Music?

[@mechadrake]

often it is used to drown out mic hiss :) all the bad music everywhere!

[@ecopremoter355]

Good

[@narendrathorat7087]

LAN connection video / steps me

[@Bigpmcgee]

What do I enter if the client has no wifi password? The app demands 8 or more characters...

[@YamarajaDasaAlcyone]

Tell them to put one on. Running an open network is like leaving all the doors and windows open in your house and then going on holidays.

[@ShaunYoung]

Usually not a concern on farms to have an open network, makes life easier.

[@fmaz1952]

@@ShaunYoung god that's scary to read. If you had any idea what I can get from an open wifi you'd put a password real quick.