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I have written a book called "High-Risk Transaction: The Ryan Coogler - Bank of America Incident" which breaks down what the bank and police did wrong in this horrible incident. Check it out, now available
www.CooglerBof...
Additional Body Cam footage released by Atlanta PD in regards to January 7, 2022 incident at Bank of America in the Buckhead section of Atlanta where Ryan Coogler, acclaimed movie director was detained for allegedly trying to rob the bank.
This clip is an interview with the teller, Erica Glass. Erica was the person who placed the 911 call on Ryan Coogler after he presented 2 valid IDs and asked to withdrawal $12,000 from his account. It was this teller who decided that this was grounds to have him arrested, and her supervisor, the assistant manager believed so as well.
Reserving judgment until I saw this video, I wanted to believe there was a tipping point where this went sideways. But as someone who was a teller and worked with hundreds of them over the years, I can tell an untrained, uncaring associate when I see one. Like so many people at Bank of America, the lackadaisical attitude with their clients ends up putting people in scary situations sometimes, and her lack of training, and lack of accountability make firing her not even worth the effort. This was gross negligence that could have gotten someone killed.
High-Risk Transaction: The Ryan Coogler - Bank of America Incident tells the story of a bizarre police-involved incident in the tony Buckhead neighborhood of Atlanta, GA.
Acclaimed director Ryan Coogler, best known for directing the box-office hits like Black Panther and Creed, went into a Bank of America one cold Friday January morning to discreetly withdraw $12,000 to pay an employee of his. How did he end up in handcuffs for over an hour, accused of attempting to rob the same bank where he waited in line to withdraw money from his checking account?
This incident set off a firestorm of angry comments on social media from those in the entertainment industry, the banking industry, critics of the Atlanta PD, and the African-American community.
Author James Baca, known professionally as “The Notorious Banker”, uncovers why the incident happened and how it could have been prevented. Baca is a 13-year former employee of Bank of America, including years in a managerial role and a consumer advocate specializing in dealing with bank issues for four years. Baca reviewed the hours of publicly released bodycam footage countless times to detail the flaws made by Bank of America in its handling of this incident. Why did it escalate from a basic customer request to a 911 call from a scared teller who had a thrown-together management team ill-equipped to handle the mess the branch created.
Baca intertwines his intimate knowledge of general banking procedures, interlaced with personal stories of workplace flubs inside the bank, and commentary on the state of the retail banking industry to paint a picture of a bank branch making an unforgivable mistake to a prominent movie maker going into the bank to do a transaction that you and I would do. Baca also discusses who’s to blame the most and what roles racism and the police had in the interaction. Like everything else Bank of America-related, it is hopelessly complicated.