Top Load Washer Fills and Drains At Same Time

[@missmurder713713]

You have no idea how many months I've been having an error code saying "not full" I thought there wasn't enough water in the tub. It was literally issue #1. My hose was too far in. Thank you so much you saved me a repair bill!

[@teresaherrera1480]

p😊😊😊😊😊😊😊😊

[@msduff100]

Thank you, I put my washer outside and had this problem. My drain pipe was on the ground, raised it up now it's working fine. Saved me the price of a service man!

[@estebannomas3542]

same

[@jeremywright7832]

Duh

[@naomiwanganga6841]

Same here

[@susanreynolds9947]

could a long drain hose curbing upwards before going down to floor have been a solution

[@marcusj97]

same here. thanks for your comment...saved me a lot of trouble seeing it

[@aliciaw3804]

Bought a brand new washer but the water keeps running out, this video helps alot, my husband chuckled that i fixed the washing machine. Thank you loads. Thumbs up!

[@angelarohr7161]

Seriously?!?! We went out and got a brand new $650 maytag. And then it was doing the SAME THING as our "broken" old one. Could not believe it was filling and draining simultaneously. Then, I picked up the hose from the sump drain where itd always been installes in this dumb house. And it quit draining. At that moment a lightbulb went off as I thought about french drains and how someone could siphon gasoline. And I looked it up. Problem freaking solved with standing drain pipe. Thank you a billion times for saving me the painful embarrassment that was about to be my life as I was going to flip out on Lowes for selling me a broken item. Lol. My own stupid fault!

[@StrngAzDiamnds]

OH MY EFFING GOODNESS!! My washer has been on the fritz for months! I was getting ready to buy a new one. Thank you thank you thank you!!!!!

[@jeanettepoteet8285]

Problem solved! The article I read just before this one was scary and talked about electrical problems. Glad I kept looking and found this. Thanks for this video!

[@marypoplin8380]

Thank-you for this video whoever would think such a small thing could cause a big problem. It fixed the problem completely. Super awesome!!!!!!!!!

[@tomahawk297]

Just had to pull the hose out a bit, what an awesome video! Fixed my issues in 5 seconds. Thank you!!

[@truecleaningqueen]

This just helped me!!! Thank you so much. My machine is a front loader by the way and it worked.

[@geappliances]

Oh, wonderful! It's great that the video was helpful for you. If you have any questions in the future, we're here! -AT

[@jovannar7776]

I thought I was the only one but geez you seriously helped everyone. And I have a complete different brand. Gonna have to tell them to learn from you all...thanks! 😊

[@ginnybeaunom2410]

Oh yes. Really grateful for the information. I was thinking that I needed a technician but the machine is now OK after correcting the placing of the drain pipe. Thks again.

[@jordan2561]

This video was a life saver. My in-laws couldn't figure out what was wrong with their new/washer, and they figured it was a lemon. It did empty out their entire cistern afterall. After much pain and guilt we bought another one for their house, only to have the same thing happen again!! Turns out the hose was too low. Thanks for the info!

[@MrSergioe7]

GE thank you so much for posting this, this is exactly what was wrong with my washer. I thought I was going to have to replace it! In the future I will be buying GE Appliances as a different sort of thank you.

[@geappliances]

Great to hear Sergio and really glad we could help!

[@geappliances]

Hi Laurie, thank you for your post. We are glad you found our video to be of help to you, although I also regret you did not find this information sooner. If you ever have a question regarding any of your GE products, please take a look at our “frequently asked questions” tab, found under the “support” section of our GE Appliances website. Here you will also find our “contact us” link. We are happy to provide our assistance. I hope you have a nice day! Jill with GE

[@martiannemoser9152]

Staying with friends who have GE AVC top load washer. Chrome power & start button. Digital panel? Guy showed them a piece of plastic says it'll be a week. Don't have model but I can't imagine I saw earlier tonight that if is a square panel behind the square buttons. No knob. I did the unplug replug. Is there a reset button somewhere? Signed your KZbin plumber, mechanic, electrician, , washer overflowing tube reattaching, serpentine belt replacer. Lol. Oh I made a bangin peach cobbler tonight.

[@julietiwari7889]

it worked for me as well, my washing machine was not storing water, the water was just draining out, this helped. thanks a Million

[@johngomez4562]

Thank u for the information, published on June 25 2010, on how to prevent washer from filling and draining lady. I just lifted the draining hose above the washer like u said and now I won't have to buy a new washed cause it is now working great. " Thank You". John Gomez

[@geappliances]

Hello John, we love to hear from satisfied customers. Glad this information worked for you. We try to inform our customers as much as possible with our GE troubleshooting tips! Enjoy your day! -SF

[@fresh1408]

Omg, been stressing for two week's about my washer not working; watched this video barely touch the drain hose and it starts working. I'm seriously laughing at myself just thinking if I would have had to pay somebody to fix it; that was too easy. Thanks for this video. It actually worked for me.

[@sheilaeckhoff7634]

Best buy installed mine, neither the tie or clip was put on . Washer drained out, so i had to search what the problem was found this video. Thank you . Ran a load ran great i fixed it . Still have put tie on .

[@geappliances]

That's great! We are happy to hear the video helped out. If you should need anything else feel free to PM/DM us on Facebook or Instagram and let us know.

[@92camaro100]

Thanks a lot I didn’t know why the washer kept draining and filling at the same time until I raised the drain hose off the ground and put it back in the drain hole and it fixed my problem thanks

[@kysugu]

Very funny that LG does not include this in their installation instruction, they made me very confused until i found this video. 1 star for LG!

[@geappliances]

Hi, Sudhir. Thanks for reviewing our video. If our suggestions have not resolved your symptoms, you might want to check with the manufacturer of your washer. They may have some recommended tips for your model. Thanks!

[@melissanorris6245]

Had no idea what was wrong with my washer until now! Its working great thank you so much!!! :)

[@geappliances]

Hi Melissa, We are so happy to hear that our video helped you resolve the issue you were having with your washer. Thanks so much for letting us know. Have a great day!

[@geappliances]

Hi Theresa L. - Thank you for sharing your results! We are very glad to know your washer is now working well! Jill with GE

[@dmm123ify]

Mine still won’t work keeps draining and won’t run cycle

[@misterfunnybones]

Make sure you have some water hammer arrestors on those inlet pipes & always turn off both hot & cold supply valves when not in use. Drain overflow & burst supply hoses are causing insurance companies to require $25,000 deductible for water damage in multi-residential buildings.

[@susanreynolds9947]

LIKED. worked like a charm except my hose was short and it was hard to rig it going up and then forward to floor drain.....happened during basement remodel so had no elevated drain / laundry sink discharge available. .

[@elizabethmyers9517]

Thank you for the video. I was online and actually out shopping for a new washer. I didn't find one in my price range. So I went to Google to see what I could find out. I appreciate this.

[@hannahr.n.5791]

You saved me a $100 service trip. Thank-you:)!!!

[@friendlyghost727]

the plumber sealed the discharge tube. fixing to buy another washer, but now it works! Thank You!

[@ccyy000]

It was amazing, it really repaired my washing machine.Thank you so much!

[@geappliances]

The anti-siphon clip attaches to the drain hose and the back of the washer. It allows you to lift the drain hose up, thus keeping the washer from filling and draining at the same time. Just remember: - The drain hose should be at least 30 inches high. - Make sure the drain hose is not pushed too far down into the drain. These last two things is what would cause the water to siphon back into the washer. Hope this is helpful! Thanks, Megan from GE

[@jocelyn04011]

thank you so much for posting this !! I was losing my mind. We have a clog in our drain pipe so I was draining it into the tub. The hose was too low!! Again thank you soooo much

[@geappliances]

Glad we could help! :)

[@joycecarvalho9502]

Thank you so much. Your video was really helpful. I thought I'd have to give it for servicing but I could rectify the problem myself .Thank you so much .God bless you. May you prosper in all your endeavours.

[@basharmaccido2439]

I have these similar challenges with my midea washing machine. It discharges water immediately on start. I will test these recommendations and see. I will revert ASAP if the problem persists. Thank you

[@shaktidas5160]

Thanks!!! my wising machine was not holding water and almost called up the technician. However, after watching this video, I could fix the issue and thus saved couple of bugs:-)

[@vasquezmarcos01]

mine is doing the same,could it be cause the hose is flat on the floor??

[@incorrect1844]

Yep...ive done this when rushing house went down end error 02 on caddy machine came up... School boy error

[@ajgarn]

Awesome! Thanks for the info. I have installed and moved a lot of washers and didn't know how to fix this problem.

[@lindajacobs1487]

I have been using my new washer for 6 weeks and this just happened today!

[@joanneh2169]

Thank you very much. Thanks to this video, I was able to fix my machine. 😊 😊

[@fracturedangel1835]

I'm very grateful for this. Problem, fixed!

[@geappliances]

We're so glad that this video was helpful! If you have any questions, we're here. -AT

[@fracturedangel1835]

@@geappliances Thank you very much, I most certainly will!♡

[@geappliances]

Hi, nTheQ - There is not a back flow device in the drain hose, but many models include a pump filter, easy to clean. Please see our video “Front Load Washer Pump Clean Out”, for review. Also, ensure the drain hose is not too far down the standpipe, to allow it to dry out. The best way to ensure the pump is working is to see if water is being drained when it turns on. After operation is restored, run a Basket Clean cycle to help eliminate any remaining odor. I hope this helps! Jill with GE

[@yayagazab4449]

GE Appliances oo

[@geappliances]

Hello Yaya, how can we help you? Please let us know if you have an appliance question we can answer for you. Thanks -SF

[@ethandoingstuff1433]

Fixed! Thanks. I didn't think just leaving the hose on the ground was going to be an issue.

[@panomaniac5399]

Excellent! This was a big help because mine was siphoning.

[@SpinGlitz]

Thank you so much for this video. We finally understand why my washing machine for scouring wool fleece in our garage keeps draining after filling to soak the wool. We raised the drain hose that goes out the side door but that didn't fix the issue so we raised the end to stop the vacuum that was created...we realized that because we don't have a wall drain we can fashion one with pvc pipe larger than tge drain hose.

[@TheDobroFan]

I thought that our washer has quit after the move. It would endlessly fill and drain at the same time. And I have been pretty upset since yesterday. Then just few moments ago, I had a eureka moment, when I thought about googling my issue and TADA!!! Make sure that you know this, and don't make my mistake!

[@geappliances]

+Adam H Thanks for sharing your good news, Adam!

[@sashafernandez8562]

OMG thank you so much. Yes mine was siphoning. bought a used machine and i was afraid we had been duped. nope just the drain hose too low.

[@geappliances]

We're so glad to hear that the video was helpful, Sasha! If you have any additional questions, we're here. We appreciate you reaching out and that you've chosen GE Appliances for your home! -AT

[@kelechiokoh6595]

Thanks for the video. But if the hose is supposed to be hung, how does the machine rinse and drain? Am getting confused.

[@andreakiser4113]

This video saved me some serious cash! Its definitely worth watching!

[@geappliances]

That's what we want to hear, Andrea!

[@TurboTurdBurglar]

Great thanks to this video I have fixed my washer issue that’s been going on since I moved to my house

[@geappliances]

That is exactly what we love to hear, Swalowmy! Thanks for sharing and enjoy your day! -SF

[@thulanijohn620]

I thank you thank you thank you sooooooooooo❤❤❤❤❤❤❤❤❤❤❤😂❤Very much for saving me and my work. From morning I put my machine in the operation room. No component I didn't open and test. Only to search and fall onto your guidance video. And here it's operating normally What silly me. Thank you if you was around in South Africa I was going to share with you Heinekens as many as you can take 😂😂😂😂

[@cynthiajean3774]

I used a cloth ribben to tie hose to clip. Ill see if that water issue works

[@shahyarhaider8382]

if the hose pipe is adjusted vertically wont it be unable to drain the water when washing is done ?

[@geappliances]

The GE Appliances Top-load, Front load, and Unitized washers have powerful drain pumps that can pump water vertical as high as 8 feet above the floor. Spacemaker compact washers pump up to (5) feet.

[@BigislandEJ]

thank you! wife was busting my balls to fix this issue and you made me look like a genius,wow smart b me.

[@bmanscire]

This is amazing! Thanks for the video We removed our drain into a low pipe during a remodel and it was below the flood level of the drum. Makes perfect sense! Thank you guys!

[@s.o.n.y.p.i.x]

Thank you so much for this video !!!! It saved me a lot of stress. 💞

[@riomorales7701]

My currently have this issues. I I replace the inlet valve, reset the washing has been moved before but just recently have this issued. Any idead

[@geappliances]

Hello Rio. We appreciate you reaching out. If the information mentioned in this video isn't helpful, please take a look at this article: spklr.io/6054Y2ua. If the troubleshooting tips aren't helpful, we recommend that you have one of our certified service technicians come out and take a look. Service can be set up here: spklr.io/6055Y2ux. Thanks. -AT

[@kurenable]

I have a drain hose hole that has been covered because there was not any washer in my apartment for several years. I cannot figure out how to get the cover off. Does anyone know what this is called or how to deal with it?

[@jerryb123456]

I have this problem and redone all of the drain etc and it is still doing it any ideas?

[@lazarbabizhayev1978]

I bought new washing machine and when I was trying to connect hose to water supply line I couldn't twist

[@liz_th]

Okay somebody what if the water overfloods out the drain part ? What do we do

[@mommyandmatthew6447]

I have a GE stackable washer/dryer i has been working great for almost 5 years. But now when it goes to the spin cycle the water drains a bit but then the water returns from the upper part of the tub but not from where the water dispense at the beginning of the cycle. Please help. Wasn't doing it before

[@geappliances]

+Matilde Zelaya We're sorry for your experience. Here are a few tips you might want to review if you are still experiencing this issue: products.geappliances.com/appliance/gea-support-search-content?contentId=17410

[@brandonewoldt]

Thank you so much! My appointment complex had the hose shoved 14" in the hole 🤦‍♂️

[@johnnyversaci7091]

Would a drain hose leak during the fill cycle? Looks like mine is going that but common sense tells me that makes no sense

[@Kevin-lq1xc]

My washer stays stuck in rinse,could this be causing the problem? I have the hose flat on the ground,I'm new to washers so I don't know what to do.

[@geappliances]

Hello Kevin, Thanks for contacting us. We recommend that you follow the above directions on how to install your hoses. Once you've installed your hoses properly your washer should work properly. If you still have issues, please contact us via e-mail. www.geappliances.com/service_and_support/contact/form_email.htm?ICID=supportflyout-contactemail I hope this helps! Have a good day!

[@ndutamaryhilda]

Thank you thank you thank you ... I even thought my machine was spoilt thank you very much

[@62MandyLou]

My machine has worked fine for years but suddenly I have this problem so why was it ok before but not now? Could it be a problem within the washing machine? Water coming in but just draining straight out.

[@geappliances]

If you double check the house drain, and that doesn't seem to be the issue, we would recommend calling our service team at 1800-GE-CARES for assistance. products.geappliances.com/appliance/gea-support-search-content?contentId=17418

[@carlitosspicy]

Wow this did the J.O.B❗️

[@maxskamo]

This was my issue. Thanks for the info

[@paulpauldavidson]

I have a Ge washer that fills ok, washes, but right before first spin, it fills to overflowing? I replaced the pressure switch and hose. Still doing it? HELP!

[@geappliances]

Hello Paul. I am sorry to hear of the concern. I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your washer. You can schedule an appointment online at: www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am - 10 pm ET, Sat-Sun 8 am - 6 pm ET. Thanks much - RF

[@texasmexican4795]

Thank you very much!!!! I just did what you said in this video and it worked!!!!

[@daveh1973]

thought my shit was broke until i seen this thankyou very much

[@adamthtguy9098]

Seriously if so many little positions can mess with the sensors I think the company that makes these should rethink their engineering.

[@adamthtguy9098]

These sensors always cause more problems just like with newer vehicles. Is this really more efficient I definitely don't think s.

[@janetfondacci3070]

Thanks so much! This worked for me!

[@JCAtchenson]

will this cause a g3 washer not to cycle?

[@geappliances]

Hi JC- Thanks for checking. Your washer won't go into a wash cycle if it is continually filling and draining. If you are experiencing this issue you will know it. Just make sure your hose isn't on the floor. This link will explain what to do if your washer isn't agitating. spklr.io/6056mnmr We hope this helps! If you still have issues, please reach out to us via a private message on another platform. Thank you! JW

[@JCAtchenson]

@@geappliances Thank you.

[@geappliances]

You're welcome 🙂

[@rokokordy4717]

Thank you so much. Thought i had to return a faulty washing machine. Turns out i just had to raise the water outlet pipe

[@naomiwanganga6841]

Such a helpful video.

[@XiWeiz]

Solved my issue. Thank you!

[@shawnking4069]

thanks for the video only had to pull the hose out a little and it work right away thanks

[@geappliances]

Of course! We’re so glad to hear it was helpful. Have a great day! -GD

[@DaDaRhymer]

Wow. This is a life saver. Thank you.

[@alxms10]

You're the best ever. Thank you thank you

[@GuillermoDelTotoro]

this actually did the trick

[@BA-vu5br]

Why the manufacture didn't solve the problem ahead by adding one additional water valve controlled by the system when draining. Draining and filling water cannot be going at the same time.

[@jennyrose1392]

This solved our problems! Thank you!

[@geappliances]

Woohoo, thanks for letting us know, Jennyrose 13! We love when we get it right. Enjoy your Sunday! -SF

[@dennisransom1364]

Brand new today and I don't know how to stop the water from pouring in. I have tried everything I can think of . Skunked

[@geappliances]

Hello Dennis, we are so sorry for these issues with your new washer. If you have followed the above suggestions and you are still having issues then contact our service link to have this diagnosed and repaired at your convenience: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service Thanks for working with us. Sincerely -SF

[@LexLaptopCoffee]

I wish I found this when my washer started acting up 6 months ago! I've had my washer for 2 years now, so it is weird it worked all that time. Also surprised the clip wasn't put on in the first place when the washer was installed in my basement.

[@morwana2487]

This was very helpful thanks 🤗

[@ginothomas8292]

Thank you so much🙏🙏👍🏻👍🏻👍🏻

[@pebbles5119]

I've done all of what is stated but it doesn't help my problem. The washing machine is not filling and the water doesn't come through the hose.

[@geappliances]

Hi Rushelle, sorry that you are experiencing an issue. If the above suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, please contact GE Appliance Service, at 1-800-432-2737, or schedule an appointment online: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service. Thank you, kg

[@jojibaree7602]

Thanks 😊 fixed my luna washer as well

[@mathewcollins7985]

Thanks for the video! It helped me fix my problem!

[@nTheQ]

My FRONT LOAD washing machine is smelling bad and leaving muck on white clothe (probably all clothes). I removed the drain hose from the washing machine & lots of mold & silt came out everywhere. I flushed out the hose and fitting from tub to pump. The hose seems to have a restriction in it. Questions: 1. is there a back flow device in the hose &, 2. is there an easy way to check the drain pump working before reinstalling everything. Thanks

[@DaliaRose1990]

Thank you just fixed mine!

[@idrissalaudeen463]

Wow this actually solved my problem. I thought my new machine was faulty

[@geappliances]

Great! Glad to know it’s resolved. 😊 Do reach out to us anytime if you need further assistance.

[@TONYMONTANA227]

You saved my night !

[@geappliances]

We are so glad we could help! -TS

[@jennak8087]

Thank you! I was panicked it was a simple hose adjustment and Voila!! ( jst like number 1 in the video )

[@joshb124]

This fixed my issue, thank you!

[@geappliances]

So glad to hear it helped, Josh - thanks for sharing! -CC

[@Donnshin]

Good lord you saved my life. I was in shambles. Just raise up the drainage hose. I am not a smart man.

[@xHustleHaRdx]

Thank you so much 🙏

[@victorcazares9448]

i have the same problem but mine is a front loader

[@nangamsobaliso6554]

Thanx a lot! Very helpful video

[@geappliances]

Jakey4510 - If needing assistance with selecting a washer, please visit our GEAppliance website. If you have further questions, please feel free to use the Contact Us link on our website. - Thanks, Michelle with GE