Gear Sport screen will not turn on - Help

[@jinoopark5167]

Hold the power and the back button

[@SeanDIY]

That is great. I sent it back.

[@SunnySolanki7]

❤❤

[@SeanDIY]

Did that work for you to restart?

[@jinoopark5167]

@@SeanDIY well this is prob too late but you could do that and select recovery and that whould factory reset it

[@eddieperez9683]

My watch didn't want to turn on after I press and held down the power and back button it turn on.

[@qjjoynersr1]

Appreciate your findings, I was about to give up and trash this watch.😊

[@SeanDIY]

I'm glad I was able to help.

[@commonsense863]

The KZbinr who showed me how to fix my watch is Yunqin. It worked!

[@SeanDIY]

Thanks for telling people. I hope it helps others.

[@abdullahalshaheen6313]

🤣🤣

[@SeanDIY]

Thanks for watching. Did this help solve an issue for you?

[@daredevil6093]

Yep this is an easy fix..had my watch for 6 months..works great..all of the sudden screen won't turn on..its still connected to my phone, I use the app on my phone alert to "find my watch" and my watch makes alarm noise (so I know the watch is still working) but screen doesnt turn on....just as all of these comments say, all u gotta do is hold both buttons for 10 seconds and bam, the screen back to normal

[@SeanDIY]

Thank you so much. I now have the Galaxy Watch, which is nice.

[@bengalibeats3144]

Thanks for your help I had same problem now I'm happy

[@SeanDIY]

I am glad this video was helpful. I've found that several of my videos where I needed help have helped others and it's great. KZbin has an amazing community and you are part of that. Thank you!

[@jilliangrim6248]

Thank y'all so much! This fixed my watch!!

[@SeanDIY]

Glad I was able to help.

[@killercurio]

doing what you where doing just turned my watch back on thank you for this

[@gwendoylnluckettcarrethers7600]

Same thing happened to mine. I was watching you video and when you said I turned the bezel(sp) and nothing happens. I turned the bezel and mine started working again. I hope your watch is working now. Thanks

[@SeanDIY]

Glad to hear it's working. I returned mine and got a replacement. I'm onto the Galaxy Watch 1. I don't see a reason to upgrade yet.

[@gwendoylnluckettcarrethers7600]

I feel the same, no need to replace.

[@naghaveerr8364]

My Samsung gear spot is not turning on. When I put it charging, the display shows that it is rebooting, But after 2-3 seconds screen goes black. Also, I see black horizontal lines in the display. Is my watch dead ?

[@SeanDIY]

It's possible the LCD was damaged? You mentioned it says rebooting, so that would indicate to me that the LCD is working but the lines sound a bit concerning. Did you try charging for a few hours then pressing and holding the two buttons for 15-30 seconds?

[@BroadPerspect1ve]

Press and hold both buttons for about 10 sec, if the screen does not turn on, keep holding the buttons until it turns on

[@BroadPerspect1ve]

@Marc Ramon 👍🏻 bruh

[@shaleesal.2060]

Omg! Thank you!!

[@SeanDIY]

Holding the buttons down worked for you huh? How long did it take?

[@BroadPerspect1ve]

@@SeanDIY about 10 seconds

[@shaleesal.2060]

Spoke too soon. The watch powered on but hasn't done it again. Ordering a new charger.

[@gautamsharma3315]

Same problem happened with my watch also .. please help me how to on and charge watch

[@drakularz1243]

Turn it off and back on

[@ColumbusSerrano-b8e]

Have the watch screen night light up or charged 😅

[@DprTech]

6months ago i bought it new. Now it just got black screen and it does not turn on. I dont know what to do...

[@SeanDIY]

Dominykas Petrulaitis I got mine like that on eBay and sent it back to the seller. If I were you I would contact Samsung.

[@DprTech]

Sean's DIY & Reviews I think I am going to do that. Thanks for an idea.

[@SeanDIY]

No problem. I believe they have an 800 number for customer warranties.

[@ushaphillip]

@@SeanDIY I have the same problem and I send it back to Samsung and they called me and said sorry but we dont what's wrong with the watch so they cant fix it waste of time and money

[@harveycurtis3740]

Hold the both buttons until screen pops uo

[@matferna14]

Sir, if you still have your watch with you, do this. Just saw your post maybe late.... But anyway for all. Remove gently the 4 rubber pads on the screw. You have to OPEN the watch screws with Tri-wing screw driver. Remove back cover & carefully the LCD Cable & the selector ring cable. CAUTION:::: Battery is still attached to the logic board., so be very careful to remove these cables in one jerk & with a plastic tool. Then you will see a BLACK philips screw, remove that too, & with the plastic tool lift up the motherboard from the other side as you will notice the micro button cable attached to this end. What you are doing is a Physical Hardware reset on the whole logic board with no battery power. Lift up the logic board gently & you will see on the other side the battery terminals. Once you see them not connected to the board then leave it aside for at least 10 mins & then re-assemble. Be very careful not to press any buttons at this time as the watch is totally off or if pressed the watch will turn on & accidentally short some components while pressing in the LCD Cable. Press in the LCD Cable & the ring selector cable. Now it time to press both button & DO NOT leave till you see the Samsung Logo & you are all set to re-assemble the back. (DO THIS ON YOUR OWN RISK)

[@lillyminutolo5716]

Charging to 100% but not power on. Nothing rebooting if i try recovery for 15sec holding power button. Black screen even. How to fix it?

[@matferna14]

@@lillyminutolo5716 Follow the steps above & surely you will be able to repair it... BUT BE VERY CARE ABOUT THE BATTERY as your screw driver can touch any parts of the board & when removing the LCD Harness cable, be very QUICK, battery voltage are present on the connector. Try to remove in one snap with a plastic tool or it will short the LCD Backlight. Do it at your own risk & take your time & BE PATIENT !!!!

[@SeanDIY]

If you aren't comfortable with opening it up (I wouldn't be) then you probably have to hold the two buttons for over 10 seconds and if that doesn't work, bring it to a cell phone repair shop.

[@lillyminutolo5716]

@@matferna14 i can disassembly it. I buy also a New battery. I do open it and desconnected the motherboard to the battery for 10 minutes, it's right?

[@matferna14]

@@lillyminutolo5716 My Dear, if you have a new battery, why are you leaving it for 10 mins without the battery??? But anyway put it the new battery after 10 min & you will get the result. But be VERY CAREFUL, ONCE YOU ATTACH THE BATTERY CONNECTION, MB IS LIVE, SO IN ONE SHOT YOU HAVE TO PLACE IN THE LCD FLEX CABLE OR THE FUSE WILL BLOW.

[@anon5475]

Mine started charging after I supported the back of it against the face of the charger. Ex: gravity assistance, rubber bands, or bending the watch arms forward against a static object to support it.

[@SeanDIY]

Great information. Thanks for sharing.

[@kampf1989]

Same problem with my active 2, it says that is connected, the screen works, but the screen is all black, any solution?

[@SeanDIY]

I've been told pressing and holding down both buttons for 15 seconds should reset it. If not is it under warranty? Let me know what happens.

[@joylao231]

This happened to mine. I didn't do anything on my phone. I had mine on my charger like what you did and pressed home button the whole time and then it turned on and said rebooted...Then it started working and I link it on my phone on the app. and upgraded it... Just hold the home button longer until you see it turned on and says rebooted.

[@SeanDIY]

Great information, thank you for sharing.

[@myronkoyle1098]

@@SeanDIY Everytime I reboot the watch, the screen turns on. But when it goes to sleep like if I cover the face with my palm, it refuses to come on unless I reboot it again.

[@SeanDIY]

Wow, that's not a good one! Can you do a factory reset and also uninstall the app on your phone and reinstall?

[@myronkoyle1098]

@@SeanDIY I've factory reset it a couple times now and it unfortunately didn't fix it. I wish there was a way to uninstall updates to see if that would fix it

[@SeanDIY]

Did you try removing the app from your phone or clearing cache from it? Maybe try cache first then app removal?

[@Enayeth]

YESSSS IT DID HELP ME ITS THE SAME FOR ME

[@candycane19]

My gear s2 says rebooting but nothing happens just turns off.

[@SeanDIY]

That stinks. Try holding both buttons for upwards of 15-30 seconds.

[@rishinraj5117]

Mine have the same problem I tried to reboot it but no use

[@SeanDIY]

Did you try putting it on the charger and holding the 2 buttons for 15-30 seconds?

[@rishinraj5117]

Sean's DIY & Reviews yes i did

[@SeanDIY]

Sorry, I believe that's the only answer that has worked for others. Maybe put it on the charger for a while and if that doesn't help give a call to Samsung.

[@kadheejashaheen5311]

around 6 months ago i bought it new from Maldives . Now it just got black screen and it does not turn on. I dint know what to do, last week i so Thailand Samsung Services Center, They said i have warranty but send it Singapore, so what to do, how can i send them,

[@SeanDIY]

Kadheeja Shaheen if you are in the US, call Samsung USA.

[@fathuhy89]

I'm also having the same issue on my brand new gear sport.. previously I had the same issue, but it turned on by itself

[@verizonauthorizedretailer-5241]

I ended up returning mine and got another one.

[@RBubbles202]

Did yours go back on? Mine did the same thing yours. Off then one day later, on. I swim and took my Sport in the water again and off again. This one is meant to be waterproof. Advice.

[@SeanDIY]

If it's under warranty, contact Samsung. Odd that so many people had the same issue.

[@hbk4984]

@@SeanDIY i bought mine from 3weeks does it still have warrenty ot no plz answer and should i return it if i could so?

[@SeanDIY]

If you bought it new from a store it should have a 1 year warranty.

[@shk073]

Had the same issue just turn it off by holding power button

[@SeanDIY]

Glad it worked for you! Do you like the watch?

[@josephm8654]

thank you for this. my watch turned on

[@Karimelzyady]

I have the same proplem how i can turn it on

[@vladimirreyes7987]

Hi, Sean's. my problem is different. my watch not turn on. but in the charger, it turn on, so, i retiret it from the charger, the watch turn off.

[@SeanDIY]

Sounds like a battery issue. I'd leave it on the charger for a while then maybe try a different cord and see what happens. Either the battery isnt getting a good charge or the battery is shot would be my guess. Maybe also try holding down both buttons to do a factory reset.

[@vladimirreyes7987]

@@SeanDIY the watch show 95% and few minutes it come 100%. i have been try with two diferent chargers

[@SeanDIY]

Can you delete the app from your phone and reinstall it then try to reconnect after factory resetting the watch?

[@omerguler3350]

there is problem with charger to its blue need to be green

[@SeanDIY]

Interesting. I just returned it.

[@mapisantos3514]

hello my watch does not turn on the screen, it connects to Bluetooth and vibrates but it does not turn on, what can I do?

[@SeanDIY]

From what others said you should hold down both buttons for about 15-30 seconds and see if it reboots.

[@mohanadz250]

Hold on 2 buttons and the gear will restart

[@SeanDIY]

Thanks for sharing with the community. I'll pin your comment to the top.

[@JNeuel]

worked for me thanks

[@SeanDIY]

Glad you found a solution.

[@parampaida6790]

Thanks bro my Galaxy watch works now

[@SeanDIY]

Glad to hear it!

[@sben5949]

I took it off the dock and I pressed it and held it and it seemed to. Although I will say it took a few times

[@billywood8236]

Yes hold both buttons down and it

[@SeanDIY]

I ended up returning it.

[@BestyetJourney]

Thats why I'm here

[@dhruvil908]

I also get same problem does anyone find solutions for it?

[@SeanDIY]

Seems like if you put it on the charger and hold the two buttons for about 15 seconds it will work.

[@dhruvil908]

@@SeanDIY i try that trick but it's not working

[@SeanDIY]

If its under a year old it should be under warranty. If not, I'd still contact Samsung and see what support they might provide.

[@BatmanRobinson]

Got the same problem just looked up how to fix it

[@SeanDIY]

If you find an answer please post here or link to your video to help others.

[@Enayeth]

Can you help me I just got it Its doing the same thing for me

[@celltek-repair7663]

Help my s sport watch it will reboot but is going back to black screen is not working???

[@SeanDIY]

Can you leave it on the charger for a while? Do that then press and hold both buttons. Let me know what happens.

[@celltek-repair7663]

I did but still doing the same...I was working fine I just stop using it and now I won't turn on...

[@wilfjumamil7001]

I have black screen also with mine, what seems to be the problem?

[@dergeist0]

Yes I will do😉

[@getsomeled929]

My S3 is dead it won't turn on, I changed the battery I charge it started working and then it stopped working. When I put it on the charger, The Orange light is solid and it's solid and then starts blinking and it won't charge. I need help if someone knows how to fix it, Please tell me. My watch won't start I have a black screen.

[@SeanDIY]

I would try leaving it on the charger for several hours. I'd also try another plug, cord and outlet. If the light on the charger lights up it would seem there is power going to it, but perhaps the charger itself is bad? Just a few ideas.

[@mrivera10001]

Hold the power bottom and the back button together and wait a few seconds that will reboot your watch

[@slowflnger]

Thx that worked 4me

[@deelakamathugama5563]

I also have same problem i do several things but its not working plz help me 😔😞

[@SeanDIY]

It sounds like many people found charging and pressing and holding both buttons will work. Did you give that a try?

[@deelakamathugama5563]

@@SeanDIY yep but its not working like that yesterday its work automatically thz for your help

[@SeanDIY]

@@deelakamathugama5563 So glad to help.

[@wilfjumamil7001]

Mine also, the screen is green color

[@SeanDIY]

Green screen doesn't sound too good. Did you try holding the two buttons down for 10-15 seconds?

[@wilfjumamil7001]

I think the screen is water damaged, because i submerge it at the pool,

[@SeanDIY]

That watch was supposed to be water resistant.

[@eybrentmagpantay1417]

samsung gear s2 the chager is black and green when i charge my watch and can't open the screen

[@SeanDIY]

If it flashes it isn't charging right.

[@eybrentmagpantay1417]

@@SeanDIY omg my watch is okay and i try on water the screen is rainbow color :((

[@SeanDIY]

@@eybrentmagpantay1417 sounds like there is water inside. Put it in a bag of rice after turning it off right away. You don't want the water to short circuit anything.

[@jacobbadmann6448]

Somebody have got an answer about that, because I have the same problem since 1 week? I've this watch since April 2018...

[@SeanDIY]

Someone did in the comments. Something about holding the two buttons? Recent comment.

[@SeanDIY]

Just pinned the comment to the top. Power and back button.

[@ZAAA1234]

It's your charger,buy a new charger

[@SeanDIY]

I had tried it with a few of my other chargers and it didn't work.

[@ZAAA1234]

@@SeanDIY have you charged it with the buttons down? Or change the power adapter for a slower charge that worked for me

[@ZAAA1234]

@@SeanDIY this sounds weird but try charging it in a different place in your house like your bathroom

[@SeanDIY]

April Fools?

[@ZAAA1234]

@@SeanDIY lol no some outlets have lower voltage than others

[@dergeist0]

I have the same problem😣 I have a new s3 frontier and it dont works

[@SeanDIY]

Der Geist sorry to hear. Fortunately I bought it the day before and was able to return it. Was yours more than a year old or could it be under warranty?

[@kevinsegura885]

También tengo el Samsung S3 Frontier y funciona todo menos la pantalla osea vibra se conecta con mi celular pero la pantalla de repente se apagó y no enciende qué tengo que hacer

[@xerces9922]

Broo i was freaking out cuz my shit didnt turn on . I tried holding the power button down while on the charger. This didnt do anything for me besides shows percentage of charge . I held down both power and back button and worked !!

[@xerces9922]

This worked for me and I didnt even have it on the charger

[@SeanDIY]

So glad it worked for you. Are you still liking the watch? I went back to the Hear S3, which is still an amazing device.

[@jamieraz110]

Thank you very much .. it worked for me

[@SeanDIY]

Good to hear!

[@monkmorgan8105]

Mine Still not working

[@juandanielparedeshidalgo479]

My charger has a red led, and the watch doesn't present anything on the screen

[@SeanDIY]

Mine was the same. People said to press both buttons at the same time. Give that a shot and let me know how it goes.

[@juandanielparedeshidalgo479]

I put it on the base for a couple minutes, then I pushed both buttons but nothing 😔

[@SeanDIY]

@@juandanielparedeshidalgo479 I would say maybe give it an hour or more and see what happens.

[@juandanielparedeshidalgo479]

@@SeanDIY ok I'll try it

[@juandanielparedeshidalgo479]

It doesn't work bro😒

[@jesusadames4096]

I held the back and power button for about 5 seconds

[@SeanDIY]

Did it work after you did that?

[@dergeist0]

Lol my watch just startet working again !😀I just did nothing😀

[@SeanDIY]

I would recommend a factory reset, but good for you!

[@adoaquino]

Same problem exactly as mine. I brought it to Samsung Service Center but they can't fix it. They told me, it needs to replace the mother board but too expensive. Almost half the price when you buy a new one. So i decided not to use it anymore. It's a waste of money. Very dissappointed.

[@SeanDIY]

That stinks. Sorry to hear that. If it was under a year old they should have replaced it for you under warranty.

[@BURROTCHADA]

I got the same problem too don't know what to do....

[@SeanDIY]

Somebody said try a different outlet or I'll try the press both buttons down while charging give those type of things a try. Some even said try a different charging cradle.

[@commonsense863]

Same thing happened to my watch. I went to KZbin and found a guy who found the solution. The problem is, you cannot let your watch go down below 5% battery. I let mine die completely and then couldn't get scene back on even though my phone said that my watch was charging. I left watch on cradle for about 5 hours even though watch screen was still black, then I plugged charger cable into my computer instead of outlet. Then I pressed down on both buttons for approximately 30 seconds. Watch rebooted and stayed on after rebooting twice and updating my gear software. Everything that the KZbinr specified, worked. Hope that this can help someone!

[@SeanDIY]

Great information. I actually bought mine on Ebay and got it that way, so I sent it back.

[@classyc11]

same problem 🥺🥺

[@SeanDIY]

Some people said charge it and then hold both buttons down. Let me know if that works.

[@classyc11]

@@SeanDIY yeah id like this its working💞

[@garyshields2734]

Take off the charger first, then connect.

[@lindawood1564]

Hi I've had my Samsung Gear Sport for nearly two years so its out of warranty, last night my watch went blank, I can't reboot or anything, i've tried holding down the buttons etc nothing works, tried the charger fix, nothing works, my watch is completely dead, I go onto my phone nothing shows up as its not connected. So anyone else having this problem, looks like its a new watch for me.

[@SeanDIY]

Yeah, sounds like it's dead. I'd maybe let it sit on the charger for several hours and see what happens. Any light on the charger or vibration of any sort when you put it on the charger? I'm guessing you tried pressing and holding down the two buttons for up to 15 seconds?

[@lindawood1564]

@@SeanDIY Hi Yeah I've tried all you have suggested, its completely dead, it doesn't vibrate or anything when on the charger either. I don't think I'm going to even bother sending it off to fix, as I had problems before with the back of the watch and that was a nightmare. Thanks.

[@SeanDIY]

I highly recommend the Gear S3 Frontier and the Galaxy Watch. Had the former and have the latter. Other than the water resistance and the REM sleep tracking on the Watch they are pretty similar.

[@lindawood1564]

@@SeanDIY I did Actually send the watch back to Samsung and they fixed it and I didn't have to pay either and it's still Woking. Result.

[@SeanDIY]

That is good. I think of more people send back watches and phones with issues that helps R&D. I do videos like this so that people can see if an issue is widespread (based on comments and such) and go to the manufacturer with the video as evidence it's not a one off issue.

[@dergeist0]

It was one and a half weeks old.

[@SeanDIY]

Sorry, 1.5 weeks, I thought you said years. Yeah should be under warranty.

[@eldominicanito2100]

Try pressing the power button for 10 seconds, it worked perfectly for me.

[@SeanDIY]

Great tip. Thank you for sharing. I returned mine. I hope it works for others.

[@aubrey2955]

You saved me!!!

[@johanschimt3761]

This probably sounds stupid but turn it off then back on, worked for me hope this helps

[@SeanDIY]

Thanks, I sent it back a while ago, but I appreciate the info and hopefully it helps others.

[@ghostey32]

it happened to mine

[@SeanDIY]

Seems to be an issue for a decent number of people.

[@samedalkan2320]

i have the same problem With my Samsung Watch 42mm

[@SeanDIY]

Looks like you just need to hold both buttons down while charging. That's ehat others said. Let me know if that works.

[@susansmith3209]

@@SeanDIY didn't work for me

[@SeanDIY]

smith seems like a common enough problem. Maybe contact Samsung and see what they say.

[@sobhan.b5701]

@@susansmith3209 have u been able to fix it cause i have the same issue

[@susansmith3209]

@@sobhan.b5701 believe it or not, i plugged in the charger again, and when it came to full charge, it still didn't work, but a day later when i tried it again, it magically came on without me doing anything to it

[@keithgreenfampulme6687]

Jokoy?

[@SeanDIY]

Sorry, I'm not sure what Jokoy means.

[@chearattanaksatya4285]

thanks god you saved me

[@SeanDIY]

Glad to help. Did yours restart?

[@chearattanaksatya4285]

@@SeanDIY yes! So excited after found you 😁

[@jaleelbrown4056]

I really think samsung is cutting corners on us. I had a gear S2 and it stopped. Against my better judgment I went and bought the galaxy watch active 2 around July last year and it just went blank tonight. I think its time I start checking out Apple products.

[@SeanDIY]

Hmm. My dad still has my old Gear S2, my brother has the S3, I have the Galaxy Watch and my wife has the smaller Galaxy Watch. All work great. Don't go to the dark side! 🙂

[@demon7989]

Mine worked.... Then I went to holidays... I left the watch at home. After 2 weeks I back home and the watch did not turn on.... I try ti charge it... But nothing... It s like during the holidays the battery totally drain and the wacht Ko....

[@SeanDIY]

Yeah, sounds like others said it was worth charging it for a while and then pressing and holding both buttons. Check out some of the other comments.

[@demon7989]

@@SeanDIY I try everything.... When charging blinking red.