Generac Support: Connecting a Home Standby Generator to Wi-Fi Using Mobile Link on Apple Devices

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Күн бұрын

Пікірлер: 7

@dhansel4835 8 ай бұрын

I have had my generator for over 10 years now. We had a couple of tornado's in the area (Houston, Tx) and we were out of power for over 6 days. The generator ran for that 6 day period, night and day. I did stop it and check the oil several times (It was OK) and I started it back up and it continued to run without any problem. Mobile Link was available at that time but I did not get it. Now both WIFI and Mobile Link is available but after reading the problems people have experienced I have about talked myself into NOT getting either one. It would be just one more thing to fail. On the news it showed AT&T has massive cellphone/internet outages and Verizon may not be far behind. If this is caused by hackers I would not want them to get into my generator and shut it off during a storm or power failure.

@ralphedelbach 4 ай бұрын

Since only Apple devices are covered here, does that mean I cannot connect to my 22kw Generac with my Galaxy (Android) phone? Should say something about that here..

@Generac_Official 4 ай бұрын

Hello Ralph, we saw your comment on our video - In short, your Generac and Mobile Link app will work with both Android and Apple devices. The process is nearly the same. Only the phone navigation is specific for Android. Here is an article on the connection process - support.generac.com/s/article/How-do-I-connect-my-generator-to-my-Wi-Fi-network-if-I-have-an-Android

@RichardNeider Жыл бұрын

I don't have an Apple device. I don't have a smart phone! How do I reset, all your web solutions do not work for me? Also, hard to reset in 0 degree weather!

@Generac_Official Жыл бұрын

Hello. Thank you for your feedback. For additional support, please contact our Customer Support Team at 888-436-3722.