Granville Vance Public Health and Carolina Digital Phone

In 2020 Granville Vance Public Health had a problem. They needed an update to their telephone system. They were using an older Mitel in-house hosted phone system that just didn’t give them the features they required. Of course, upgrading with Mitel was one option. However, upgrading an old, outdated on-premise system would have cost them a significant amount of money. And even then, David Jones, Granville Vance Health IT Manager says, the system would still not offer the flexibility and ease of use they were seeking.
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