Greyhound USA: Complete Luggage Guide

Greyhound allows passengers to bring a combination of carry-on and checked baggage on their trips, with specific allowances, restrictions, and fees depending on the type of luggage.
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00:00:18 General Overview
00:00:42 Carry-On Baggage
00:01:12 Checked Baggage
00:01:45 Bulky and Oversized Baggage
00:02:14 Special Items
00:02:37 Valuable and Fragile Items
00:02:58 Lost or Forgotten Baggage
00:03:18 Baggage Liability
1. Carry-On Baggage
Each passenger is allowed one piece of carry-on baggage.
Size Limit: Maximum dimensions are 16 x 12 x 7 inches (42 x 30 x 18 cm).
Weight Limit: Maximum weight is 25 lb (7 kg).
Carry-on baggage should be stored in the overhead compartment or under the seat in front of you.
Passengers are responsible for their carry-on baggage during the entire trip.
Greyhound is not liable for any missing or damaged carry-on baggage.
Passengers should monitor their belongings, especially during stops.
2. Checked Baggage
Passengers may bring one piece of baggage to be stored under the bus for free.
-Size Limit: Maximum dimensions are 31 x 20 x 12 inches (80 x 50 x 30 cm).
Weight Limit: Maximum weight is 50 lb (20 kg) in the United States, and 55 lb (25 kg) in Mexico.
Excess Baggage:
Additional baggage may be allowed if there is space, but it is subject to an extra fee.
Excess baggage can be booked during the ticket purchase process or online through "Manage My Booking" up to 15 minutes before departure.
Size and Weight Limits: Same as the standard checked baggage.
Passengers must load and transfer their own baggage during any transfers.
Greyhound does not check bags or assume responsibility for the safe transport of checked baggage.
3. Bulky and Oversized Baggage
Bulky items that exceed standard baggage size can be transported for an additional fee.
Must be reserved in advance during the booking process or through
One bulky item per passenger.
Prohibited Items: Fixtures, furnishings, electronic devices, surfboards, and large cartons are not allowed.
Oversized Baggage: Baggage that weighs more than 75 lb (34 kg) or exceeds total dimensions of 95 inches (240 cm) is not accepted.
4. Special Items
Bicycles are allowed on some routes for a fee.
Size Limit: Must be standard size without attachments.
Reservation:** Must be reserved in advance during booking.
Transport: Stored on a rear-mounted rack or in the baggage compartment, depending on the route and bus.
Limit: A maximum of three bicycles per bus.
Strollers:
Allowance: One collapsible stroller per child is allowed as bulky baggage.
Storage: Must be collapsible; non-collapsible strollers are not permitted.
Fee: Conveyed free of charge.
5. Valuable and Fragile Items
Passengers are responsible for any valuable or fragile items.
Such items include cash, jewelry, electronics, important documents, etc.
Storage: Must be carried as part of carry-on baggage; not allowed in checked or under-bus storage.
Liability: Greyhound is not responsible for the loss or damage of valuable items.
6. Lost or Forgotten Baggage
Passengers are solely responsible for their luggage, including retrieving all items at the end of the trip.
Greyhound is not liable for lost or forgotten items.
Recovery:
If items are left on the bus, passengers must complete a lost and found form available on the Greyhound website.
Collection: Passengers must arrange collection or pay for shipping if the item is found.
Costs: Any costs associated with recovering lost or forgotten baggage are the responsibility of the passenger.
7. Baggage Liability
Greyhound disclaims liability for any lost or damaged baggage. - Passengers are encouraged to monitor their baggage closely during the trip.
Collision or Accident:
In the event of a collision or accident, Greyhound’s liability for baggage is limited.
Compensation: Maximum of $250 per adult ticket and $125 per child ticket.
Special Cases:** For wheelchairs, mobility aids, or assistive devices, Greyhound's liability is limited to the replacement value or cost of repairs.
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This guide provides a comprehensive overview of Greyhound's luggage policies, including allowances, restrictions, and passenger responsibilities. For more detailed information, please refer to the full Terms & Conditions of Travel. www.greyhound....