Hail Claim Inspection -- Adjuster Scoping a Claim from Beginning to End

Thanks for viewing. Heather is a seasoned and successful insurance claims adjuster. We got the privledge to follow her through several claims inspections or "scopes". We hope you enjoy them and learn from them. Thanks!

[@jamesb8467]

These videos with Heather were extremely valuable to watch before I started working claims as an adjuster. I had just gotten my license and I took notes on all 4 videos featuring her inspections.

[@Daniyoyo]

You plan on going into CAT adjusting ?

[@jamesb8467]

@@Daniyoyo I started in February of this year with the freeze event in Texas.

[@Daniyoyo]

@@jamesb8467 that shit was brutal .. ugh .. I’m going for my all lines and about to start my training possibly next week . Due to Covid im considering remote / desk adjuster maybe auto but im open - staff adjuster for one of the big players get some experience

[@jamesb8467]

@@Daniyoyo all the adjusters I know advised me that starting out at a desk spot would be the best way to start. It gives you a better idea of what they’ll be looking for when you sent in field inspections and reports.

[@Daniyoyo]

@@jamesb8467 how was your overall training before you started doing your first Field claim ? Did you have the ability to shadow ?

[@ChrisDavis333]

If every adjuster was like her Adjusters/Homeowners/Contractors would live in almost perfect harmony.

[@MATTINCALI]

Divide and conquer. Government is trash

[@southbound8482]

Inspecting hail damage with thunder rolling in the background. Classic.

[@dianahinton2831]

If I ever decide to do Claims, I know now I will be doing Auto. I am terrified of climbing structures. :( I know it is more money. TY for showing this video. Very helpful.

[@brokenarrowez]

My heart goes out to all cat adjusters. Be safe

[@AtascositaGarden]

Highly recommended: always inspect your roof after a hail storm. If you can’t get on your roof, find someone who can. Some companies have 12 or 24 months after a hailstorm to file a claim. Your claim may be denied if pass this period. I learned this the hard way..... Areas to inspect; Primary your Roof, Vents, Gutters and Down Spouts, Siding, window screens, doors, ac units, take photos of hail size, record date and time and if possible direction hail fell. Keep your roof safe. All the best.

[@RC-go2kl]

I've been shadowing an adjuster, he drove out 1 hour, spent 30 mins at the resident's house, drove back an hour, sat at the computer for half hour. 700 bucks in his pocket. Does this about twice a week lol.

[@theodoreclark2011]

30 mins for like a 30k claim!?

[@psauer100762]

I have been suggesting the integrity solutions llc to every home owner I know. Because the owner; Bill Welch is a professional and only delivers the very best in material's and craftsmanship.

[@teamjesus7087]

I think I need a new roof. Now where did I leave that hammer...?

[@djtrixen]

Leonel, are you freakin KIDDING me?!? That's like a 6/12. Sneakers are just fine, and trust me, I've been on many a roof and it's not bad until you get over 7/12.

[@simmons6014]

She's a great ajuster

[@sithlordsoup]

That roof damage $$$

[@njpublicadjuster5377]

Great information.

[@Gypsysoule2012]

What tool belt is she using? It is great!!

[@edgargonzalez1161]

+Gypsysoule2012 I think its the CatManDo Belt

[@yalyublyusebya8708]

MASTERTEC

[@wolfpack9688]

Why don’t adjusters just use a safety harness and rope so there is never a risk of falling?

[@raterus]

Personal choice and comfort level with that pitch of roof. Safety equipment takes time to deploy

[@ClaimsMaster]

Great Video! I really liked it!

[@johnnaybor9367]

so a dent in your roof counts as dmg? in that case i should file some claims!

[@noahpirtle8298]

You’d be surprised.

[@nicolestewart622]

It has to be related to a peril.

[@MyPhonePays]

You can do this people.

[@Ogiv]

Anybody else here thinking about applying to become one?

[@XxProGamersxX100]

Just got licensed. Worth it man. Seasons upon us

[@ConvexPaintingNerd]

@@XxProGamersxX100 I'm thinking about becoming an adjuster

[@ernestolara4615]

Currently studying to become one being on that roof does look scary tho

[@Akeem034]

@@ernestolara4615 that's only a 6/12. Adjusters call independents for a ladder assist on the actual scary stuff.

[@CozyLoungeShorts]

@@Akeem034 Not technically true. I’m an IA working over 70 claims right now. Over 50% are under 5/12

[@MrWils25]

I'll bet he agreed with everything, free paint jobs for everyone!

[@poweroflove3082]

Shot up fool,adjusters like are ones that deny claims out of wicked heart

[@arjunapatel3366]

😂

[@boashna]

bravo - can you give me a link for pink tool holder what you called . .please any one can answer .. tool belt for roofer ?

[@Daniyoyo]

Maybe I’ll stick with inside desk adjusting lol

[@simmons6014]

Nice house

[@tankemate]

Seems like a nice lady.

[@afterlifeasmr2733]

I thought they had to be home... u can't just walk on their house without meeting them first. I do the same job for allstate and we must meet the customer first. Plus I don't need to draw shit; my laptop does it all for me.

[@killamatrix1]

Will Sessions what program you have

[@gerard5697]

Allen C most likely eagle view.

[@teamestes1367]

The video was from 2013. did you see the size of the laser? un till a few years ago most people drew and measured the roof. Most use eagle view or the now-defunct gemoni. (xactimate ripping people off) lol.

[@Leotheconstructionguy]

The only time the homeowner needs to be home is if they have interior damage

[@zdwade]

Policy states insurance rep can walk any unsecured areas.

[@binhminh417]

Just watching her on the high, steep roof without any safety gear made me feel nervous. Nowadays, most of the insurance adjusters use a drone for a roof inspection.

[@Dakingsnake]

Makes so much more sense.

[@sadistic_veteran]

No we don't

[@justintegtmeier]

A drone can only do so much. Getting up on the roof is still the best option.

[@Leotheconstructionguy]

I have never seen an adjuster use a drone 😂😂😂

[@binhminh417]

@@LeotheconstructionguyAn Allstate adjuster used a drone to inspect the hail damage on my roof. Of course, he couldn't see beyond the obvious (e.g. the destruction under the shingles). He told me to hire a reputable roofing contractor and send him the estimate.

[@re8746]

One day the insurance companies will no longer cover roofs because of hail. Why? Its to expensive for them to cover. This will one day put ABC Supply / Beacon etc out of business. This roof is trashed. Its beat up.

[@nancydominguez6967]

why is she getting on a roof of a person who is not home?

[@stuff8605]

Could be a rental and they said they were ok with that, or they own it and said it was ok. Just and idea, could be wrong.

[@Leotheconstructionguy]

The homeowner doesn’t have to be home for any of the inspections unless there is interior damage

[@justacinnamonbun8658]

How the fuck do you just walk on a roof like that?? LOL I'm dizzy and feel nausea just by watching the video. I guess my interest in a real estate insurance claim adjuster career has just gone down the drain. I can do many things, but walking on a roof that high up is not one of them. I don't have a fear of heights, just a fear of falling down and breaking my collar bone.

[@GoodContractorsRoofingOwner]

Leonel Ventura Cougar Paw shoes.

[@erictold]

+Leonel Ventura She trusts the show too much. Loosened granules can cause accident.

[@yalyublyusebya8708]

www.cougarpaws.com

[@billr7056]

Amateurs dude. Everything about that house was in a state of disrepair before the hail storm. In particular look at the condition of the roof shingle edges. The garage doors has a poorly applied coat of paint - most likely because they were seedy looking or showing rust. Can't imagine why you would need a tool belt like that to carry a piece of chalk and a tape measure.

[@slimpickens8343]

Lol the belt is excessive. The condition of the home is taken into consideration through depreciation. If there is new damage pertain to the claim event the insurance company should cover it.

[@ryancastner1407]

You're an amateur if you think that matters

[@savageinstitute9569]

Tape measure, laser tape, shingle gauge, pitch gauge, chaulk, ladder locks or ties, camera, small pry bar or chisel etc

[@tl337]

Blame that on the agent and Underwriting Department. I've been caught more than once on their lack of attention and them being lazy. Independent agents are the worst because they just want to write a policy and get their commission check and don't have to answer to the insurance carrier home office.

[@jkmhlewis]

Have you done this job? If not you know nothing!

[@billymacktexasdetective5827]

Adjusters are the worst. Why do they even bother getting on the roof? They are just going to make up some BS so they can deny the claim. I put you people on par with scammers in an Indian call center. How you guys look yourself in the mirror with ANY self respect, I don't know...

[@theodoreclark2011]

Independents want to find the damage for more pay...