Health coaching - Improving patient care and reducing A&E admissions

NHS Vale of York Clinical Commissioning Group (CCG) working with York Teaching Hospital NHS Foundation Trust is improving patient health and quality of life with Proactive Health Coaching, a telephone-based health management service.
The innovative AI-based nursing service from health technology company, Health Navigator, has been introduced across Vale of York to identify patients at risk of unplanned care attendances and admissions and coach them back to better health.
Evidence from a randomised controlled trial in Vale of York undertaken by Health Navigator has shown a 36% reduction in A&E attendances for those patients supported by health coaching, compared to patients that had not received the intervention.
Find out more here: www.valeofyork...