Hear from staff and previous callers about calling 111 in a mental health crisis

This video will walk you through what happens when you call 111 and select option 2 for help in a mental health crisis. You'll hear from someone who's used the service, and from some of the staff who answer calls.
If you, or someone you know, are in a mental health crisis, you can now call NHS 111 and select option 2 for urgent mental health support.
NHS 111 is available 24/7, every day.
If you are D/deaf or have hearing loss, you can contact NHS 111 using SignVideo (signvideo.co.u...) or the 18001 111 Relay UK app.