"Step-By-Step" Boiler Repair

Who's Right? Us Or British Gas??
2 Different Opinions On This Baxi Potterton Boiler Repair. But Who's Right? British Gas or Us. Lets Find out.
This channel is to help engineers fix boilers. I try and teach boiler repair for the betterment of the UK gas industry. The better we are the more work we get.
This Baxi Combi Boiler had be diagnosed by two different heating engineers and now its time to find out who is right. Boiler repairs are not easy and everyone makes mistakes. This video is not a criticism on the repair engineers. Gas boilers are complex and servicing and troubleshooting them can be a difficult task. Common UK boiler brands such as Vaillant, Ideal, Worcester and Baxi all have more obscure models and this is one of them.
Unlike the USA our boilers are all high efficiency and more technology makes for harder diagnosis.
For videos on Burnham, Weil-Mclain, Peerless and Lochinvar find a US Channel.
I typed all that for better keyword and YT ratings. Lets see!!
Here are a few affiliate links to some of the stuff I use everyday.
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Fluke Multimeter
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8mm ratchet spanner
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10mm spanner
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Kline Backpack
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[@A-hen]

Best service and breakdown channel on here, glad you’re back.

[@HeatingGeek]

I try and avoid service :-)

[@nathanielthomas8110]

Agreed. Where u been? I was a patreon. I Learned so much off this guy!!!

[@joeyoung177]

Deffo

[@HeatingGeek]

@@nathanielthomas8110 Work Work Work. Just got too busy with Family and work.

[@HeatingGeek]

@@joeyoung177 Thanks ;-)

[@PlumbLikeTom]

Great video mate, I'm so pleased to see you back uploading videos again, they have been a real help to me over the years

[@HeatingGeek]

When I saw you threading 2" pipe with stilsons In the video before last I laughed my ass off. I done exactly the same thing a couple of years ago. Absolutely screwed the die head when I did it. Also seeing you uploading great content made me give this another go. So, thank you Tom.

[@paulkramer2599]

Excellent stuff as always, How many engineers would bother to strip down a micro-switch and get it working again ! It's a "needs must" situation and you always persevere to repair where possible! Love it 👍

[@HeatingGeek]

It's interesting to get to the very bottom of the problem. Also I wasn't leaving to go to a supplier, parking was a nightmare.

[@peterhyatt6751]

Said it before and I will say it again, you are by far the best repair engineer I’ve ever seen!!

[@HeatingGeek]

Thanks man. I cant find the energy to upload anymore. :-)

[@RailsandSky]

You are a very knowledgeable heating engineer. A pleasure to watch.

[@HeatingGeek]

Thanks, I make the same mistakes as everyone else though. I just made a lot of them already. :-)

[@RailsandSky]

He who makes mistakes can only but learn from them.

[@HeatingGeek]

Agreed!

[@TPHEATING]

Thanks for sharing ollie, really enjoyed listening you on the podcast and great to see you showcasing your knowledge again it is very much appreciated. Its a shame too many engineers these days would just talk the customer into a new boiler in a case like this, when it can easily be something simple like a microswitch and a step by step diagnosis. All the best for 2024 mate

[@HeatingGeek]

Thanks. Got a few videos uploaded ready to go. :-)

[@wizkid01]

Appreciate you taking the time to make this video and explain everything you did in the diagnostic process 👍

[@HeatingGeek]

No problem. :-)

[@Traumahawk007]

Great to see you back so good at deep dives and repairs on old systems that still have life in them.

[@HeatingGeek]

More to come! Just a bit of a mixed bag.

[@thepm3972]

Everyone else would replace the microswitch....i take my hat off to you sir...a job very well done 😅

[@HeatingGeek]

Had to get it going :-)

[@mazbob6380]

In my opinion you are a proper engineer who knows and understands what he is doing. It also comes across to me that you get great satisfaction in your joband you see these faults as a challenge for you to overcome and rectify. I wish you a veey good happy healthy future. Cheers Maz.

[@HeatingGeek]

I do see it as a challenge. I also enjoy getting to the bottom of things too.

[@jasonantigua6825]

The most competent engineer on KZbin! Glad you’re back mate😊

[@HeatingGeek]

Thanks :-)

[@simonkeable391]

Brilliant to see you back on here

[@HeatingGeek]

It's good to be back. :-)

[@user-li8gr8ur8l]

Thank you for that. It was very interesting to watch and good old fashioned engineering. Well done mate❤.

[@HeatingGeek]

Glad you enjoyed it

[@user-li8gr8ur8l]

I watched it again n enjoyed it just as much the second time.❤❤❤

[@piotrserafin9728]

I’d expect nothing less from you Oliver, you’re by far Best Heating Engineer ! I’ve missed your videos, hope you can do some more

[@HeatingGeek]

Thanks :-)

[@PS-hf3tn]

Mate I’m so glad you back, hope you’re well. Definitely the best at what you do, I’ve learnt so much from your previous videos, you can’t leave us again.😂🙏🏻💪👨‍🔧

[@HeatingGeek]

I'll try not to. ;-)

[@johnsmart4692]

The most comprehensive video on a boiler repair I’ve seen. You have a natural ability to teach and educate. Am 60 and work under the supervision of a gas safety engineer , and love learning new things. Keep up the excellent work .PS I have subscribed 😁👍🎯👊

[@HeatingGeek]

Nice, Thank you. :-)

[@tlabort]

There's a lot of plumbers come out and they say YOU NEED A NEW PCB BOARD and some times that's the case but like this guy he checked everything and sorted the problem great job you will always be busy

[@HeatingGeek]

I'm board of busy. :-) I want slow and steady now.

[@sudhiradhikari19]

Wow, that was quality repair, thank you so much, please keep uploading it, I learned s and Y plan wiring from your videos also on that you said you are going to make video for pump over run, I am still looking for it couldn't find one, it would be great if you could explain wiring for pump over run. Glad you are back, please keep uploading.

[@HeatingGeek]

I'll keep going :-)

[@paulsmith2931]

Great video, as you said from the start the Baxi lights go through the operation sequence, that should give any engineer worth his salt a massive clue to what’s happening, or at least a starting point, must admit though I wouldn’t have had the patience to clean that micro switch, Id be visiting the merchants, but fair play the customer had been messed about enough and you got it up and running there and then. Keep the videos coming👍🏻

[@HeatingGeek]

The microswitch was a bit of a pain. But it cost nothing and this was a freebie.

[@pookievision]

Excellent lad - not seen that switch apart before! ✌️

[@HeatingGeek]

I think it's the first time I took it apart. The thing is a simple switch so not very much to go wrong with it. Always worth a try.

[@truthseeker7794]

Cant believe you opened up those switches and cleaned them up. Most guys including myself (retired many years ago) would have just gone out and bought new ones. Great stuff mate.

[@HeatingGeek]

Thanks. It would of taken longer to go and get one though. Also parking is a pig and I might not of found a space again.

[@MrSandeepseanbrad]

Best gas breakdown guy ever hands down you should be a millionaire teaching courses

[@HeatingGeek]

I will do a course one day.

[@Carl-re6zb]

Great to see your all well and healthy Ollie... Really missed your uploads... Your a great advert for engineers to see that new parts are always a last resort... Stay healthy mate

[@HeatingGeek]

Thanks, I am mentally much better than when I stoped uploading.

[@alanworkman3040]

Have watched you for years. Enjoyed the sine 18 you did. Glad you're back it just hasn't been the same.🎉

[@HeatingGeek]

Thanks. I do have another video filmed on the Sine 18 but it think someone may have replaced it now.

[@obadiahho5883]

I am working on my ACS portfolio and this video just brings me to another universe, really appreciate the work you do.

[@HeatingGeek]

Nice one. I'm glad it helps. :-)

[@TomPalacki]

Great to see you back , top content as usual-waiting for commercial vids.

[@HeatingGeek]

Most people didn't seem interested so I will just squeeze them into other videos

[@godthetrueking]

Great to see someone repair and not just replace 👍

[@HeatingGeek]

Always! I enjoy the challenge of repair.:-)

[@pdplumbing]

Nice one Olli. Where the L you been. Gr8 you're back at work

[@HeatingGeek]

I didn't stop work... Just stopped filming and editing.

[@faridratni5665]

Excellent video thanks

[@HeatingGeek]

Glad you enjoyed it

[@DM-nq7us]

Much appreciated thank you for taking the time out to do these videos.

[@HeatingGeek]

Glad you like them!

[@monkmsm]

Kane 455 , love my 456. Have no idea what im gonna do when it breaks. Reminds me i gotta take it out the van. Love doing this part of the job. If it wasnt for fault finding i would have given up years ago. U gotta alot of 105e diaphragms.

[@HeatingGeek]

They fit a lot of other boilers too.

[@raymondhenry1708]

Good to have you back Ollie!! Missed you mate 😎

[@HeatingGeek]

First comment on the video. :-)

[@raymondhenry1708]

@HeatingGeek knowledge is knowledge, out on the job if there's a little golden nugget to refer to, it saves throwing the toys out of the pram cause of stress & customer giving grief! Thanks for the time and effort mate its well appreciated! Diamond geezer 💯

[@ginola602]

Its really difficult to go from installing to repairing, your knowledge is top notch, your also a really clever guy.This was a really well explained repair,thanks for sharing.

[@HeatingGeek]

Glad it helped. Thanks for watching and taking the time to comment.

[@gorebashthegreendragon4848]

You're dropping jewels mate, great content :)

[@HeatingGeek]

Thanks :-)

[@user-tl6gq2vx5t]

Great to see you back

[@HeatingGeek]

Thanks :-)

[@Honest_Reviewer.]

Welcome back mate. Thank you for the video.

[@HeatingGeek]

No worries

[@jasonowen6646]

You Sir, are as good an engineer as I've seen. I appreciate you sharing all your knowledge 👍

[@HeatingGeek]

Thanks for watching!

[@leeedwards3783]

Cracking job and well explained. Good to see you back. Would love a video on your van and set up of storage etc.

[@HeatingGeek]

The van needs a couple of days spending on it. I will film it i think

[@leeedwards3783]

My van I bought 2 years ago and planned on building my own storage. Everything is still piled on the floor

[@HeatingGeek]

We have all been there. Don't try and do it in your spare time. Book the day or 2 of work. It will pay for its self in the end

[@ryandow3954]

Brilliant come-back video mate, thoroughly enjoyed that! Thanks for making the effort. Will become a patreon when i get paid tomorrow 😎

[@HeatingGeek]

Don't worry about that. Comment and sub is all good. Buy me a beer if we ever meet. :-)

[@ryandow3954]

@HeatingGeek Nah mate, you're well worth a Patreon sub too, and I'm Scottish, so I don't part with cash easy 😳😆

[@HeatingGeek]

:-) My last apprentice move back to Scotland Fauldhous??? Something like that. :-)

[@marknewton2097]

HI Ollie, Good to have you back. We apprieciate the effort you put into making the video's.

[@HeatingGeek]

Thanks. :-)

[@ep3thatsall485]

Excellent engineer mind, respect.

[@HeatingGeek]

Thanks. Logic usually works in boiler repair.

[@johnboddington]

Great video. From a fellow breakdown engineer. We are all still learning everyday and i still learn plenty from your videos. Used to work on plenty of these combi instants. They were far less reliable than the good old combi 80/105e

[@HeatingGeek]

Yeh, I found the vessels were poo tbh. I was surprised this one was ok.

[@frazerwhite923]

Any water will make a bee line for the pcb. I usually take the buggers out. Great fix. Good video . Thanks

[@brianwood5220]

Nice to have you back, thanks for sharing.

[@HeatingGeek]

Thanks for watching! I also appreciate the comment.:-)

[@normanboyes4983]

Excellent video and shows the difference between having a fundamental understanding and a systems approach that can be applied across all installations and attending a manufacturers course that shows you how to change parts.

[@HeatingGeek]

I just want to fix stuff and make it work. As if it was my house. That tends to work.

[@normanboyes4983]

@@HeatingGeek Absolutely, but you have to be really interested in your work (and have an inquisitive mind, otherwise the default is random part swapping.

[@HeatingGeek]

@@normanboyes4983 It must be so stressful to fit a part and not fix a boiler but still want paying. I'm not saying it doesn't happen to me but it's rare enough that I will take the hit on the part.

[@kevinschoales844]

Great stuff Ollie, this Baxi is one that an engineer can / should get involved with, like many older boilers watch, look and listen to where it's at. Grest vid for our apprentice. Keep up the great work.

[@HeatingGeek]

Thanks. I do like these for repair, except the vessel, They are a pig.

[@kevinschoales844]

Oh yes they should never have thought of pumping heat in the expansion vessel, never holds for expansion.

[@HeatingGeek]

Yeah a bad Idea.

[@alanmurphy3584]

Good to have you back Ollie, another class video, I would of just bought a new switch so will always try and clean and repair going forward now 👌

[@HeatingGeek]

If I had a switch I would have replaced it. But I didn't and it didn't take too long to sort. :-)

[@user-te1le7ck6b]

Glad your back mate as a computer science teacher I love your algorithmic approach to things. Keep them coming hopefully 👍

[@HeatingGeek]

Thanks, will do! I wish I paid more attention in my IT lessons (I think it's the same) Apologies if it not. I spent most of the time learning to search for stuff in different languages so it would get past the schools safety systems. I remember thinking the internet was a load of crap and would never catch on...... I'll stick to boilers.

[@mattshaw1931]

Great video, it really helps me out. Thanks for sharing your expertise.

[@HeatingGeek]

Thanks for watching, I do appreciate it. :-)

[@darrenfrancis9172]

Well done chap, you are AWESOME!!!

[@HeatingGeek]

Thanks :-) It wasn't a bad repair.

[@neo_265]

Great work, I’d do the same regarding taking micro switches apart to service.

[@HeatingGeek]

Why not, the whole world has gone mad on efficiency but they forget the impact of making new parts.

[@nickholtzer]

Mate , you need to do more as I learn more of you then anyone I work with lol great channel

[@HeatingGeek]

Good, I'll have another one tomorrow. :-)

[@78626hamza]

Greak work absolutely loved the video.

[@HeatingGeek]

Thank you very much! I liked this repair too. It's nice when you get stuff fixed with whats on the van. :-)

[@simplemind7532]

Done afew of them myself , thanks for the upload

[@HeatingGeek]

No problem 👍Thanks for watching and commenting

[@quickgasservices5223]

Nice one, well done.

[@HeatingGeek]

Thanks for watching and commenting :-)

[@charliefox6987]

Unreal vid . Hopefully doing my ACS next month always good to watch vids like this and get an insight in to different troubleshooting approaches 👍

[@HeatingGeek]

Good luck with your ACS. Im sure it will be ok and welcome to the industry, ;-)

[@leenorris7218]

Glad your back

[@HeatingGeek]

Glad to be back. :-)

[@geezer314]

Welcome back love watching your videos and just to say I watched the podcast and I would loved to see more commercial content 👍

[@HeatingGeek]

I haven't filmed very much commercial as I didn't think people were really intreated in it. I will squeeze some in here and there.

[@stevenrichardson3214]

Top notch, class as usual pal👍

[@HeatingGeek]

Thanks man. I look forward to the challenge of it all.

[@philmartin2053]

Walking out that house like a boss…….respect ✊🏼

[@HeatingGeek]

;-)

[@bartonbravo1]

So glad your Back! you have helped me no end with your videos ! Brilliant Heating Engineer! Great to see new content 👍

[@HeatingGeek]

Glad to help, glad to be back.

[@brendanfisher2528]

I dont think it will be long untill sponsors are fighting for you! Great work as always oli hope you and your fanily had a great crimbo and new year! Look forward to seeing plenty more videos from you pal.. keep up the good work.

[@HeatingGeek]

All the money. :-) Or I can just stick to the day job (which I do love).

[@peterbeck493]

Great to see you back Ollie. And working on the best boiler Baxi ever made thanks to Ocean 😉. Looking forward to many more vids. you help me out no end.👍👍

[@HeatingGeek]

The Alpha or Ocean?

[@peterbeck493]

@@HeatingGeek Not sure which one came first out of Alpha or Ocean. Great bit of kit though shame they don't make it anymore.

[@HeatingGeek]

Simple mechanical boilers. Simple mechanical problems. I miss them

[@liammcglone4538]

Ollie = best all-round gas engineer KZbinr! Quick question: What software are you using for job management and or Gas records?

[@HeatingGeek]

I use Commusoft but there are others out there. The podcast I was on is part of an app.

[@liammcglone4538]

I’ve just started with them gas certificate app, it’s a good app. Iv just started with Tradify see how it goes

[@HeatingGeek]

Try a few before you commit. Also think about where you want to be as a business in 5 years. Get the right app now so you don't have to change when you're bigger and its more difficult.

[@GasmanChris5705]

Awesome vid mate 👍

[@HeatingGeek]

Glad you enjoyed. It was my first one back I think. I was away for KZbin for a while. :-)

[@colinjackson320]

Top job mate 👍 Great to see back you on KZbin again, always great content. Oh and yes, I've cracked the fill pipe on an ecoMax 🙈

[@HeatingGeek]

YES!!!! I knew someone would have. I have done a few/couple. I have soldered them back together every time. And we'll pretend I went back and replaced them......

[@onkartoor5298]

Youre a legend. Keep up the good work!

[@HeatingGeek]

I will try :-)

[@onosorotoma2897]

Thanks boss keep all the good work you are my online mentor I base in Manchester

[@sadeq8]

Very good

[@HeatingGeek]

Glad you like it.

[@MattCuddeford]

Thank you Sir 🙏

[@HeatingGeek]

No Problem. :-)

[@brendanwilkes5333]

Welcome back Mucker 😀👍

[@HeatingGeek]

Thanks 👍

[@jmmtbvlogs4005]

Love your videos 👍

[@HeatingGeek]

Glad you like them!

[@gregbenham5586]

Good to see you back. Great video yet again

[@HeatingGeek]

Thanks :-)

[@daves4026]

Glad your back true analysis methodology thanks

[@HeatingGeek]

No problem. Thanks fort watching.

[@simontaylor2335]

Good to see you back good new year and more videos

[@HeatingGeek]

Yep. :-)

[@1stevew]

Cheers for that, Olly.... Brilliant..!!!! ... learnt a lot ..... and thanks for sharing....looking forward to next time

[@HeatingGeek]

No worries. :-

[@andrewgiles7651]

Thanks for the video. You tube is a better place with your video .

[@HeatingGeek]

Thanks, some of the guys doing it now are great too. Inspirational

[@patrickkalisz5461]

Good to have you back mate 👍 👌 keep up the good work bro all the best in the new year mate!!!

[@HeatingGeek]

Thanks, :-)

[@melike1984]

Well done mate. good to see you back,

[@HeatingGeek]

Thanks. it's good to be back.

[@marksavill367]

nice to have you back mate

[@HeatingGeek]

Me too. :-)

[@MohammedAli-br8jo]

Thanks for your knowledge. God bless you.

[@HeatingGeek]

Same to you!

[@onemandrone]

thank you

[@HeatingGeek]

You're welcome

[@terenceoconnor1584]

I have missed your videos they are really great and very informative. Thanks and happy new yr

[@HeatingGeek]

Happy new year! I have a few already done so hopefully be a bit more consistent.

[@daveast01]

Nice one buddy....

[@HeatingGeek]

No problem. :-)

[@michaelgreen2311]

Welcome back 🎉

[@HeatingGeek]

Thanks

[@jameswilson2899]

Great content mate, always good to watch

[@HeatingGeek]

Glad you enjoyed it, Next week might not keep people so happy.

[@taz1058]

Good to see u back bro looking good

[@HeatingGeek]

Appreciate it. I'm hopeful going stick around.

[@donalfitzpatrick7737]

Great to have u back lad 💪👨‍🔧

[@HeatingGeek]

Thanks, Its good to be back.

[@keithbrueton]

Fantastic his back

[@HeatingGeek]

yep, hopefully stick around too.

[@colin4685]

Great video!! Welcome back

[@HeatingGeek]

Thanks :-)

[@colinfarrell6444]

Great work - very interesting vid. Many thanks

[@HeatingGeek]

No problem. :-)

[@chrisrixon1364]

Very interesting , Ive learnt something , thanks

[@HeatingGeek]

Good. Thanks for watching

[@jamesparry175]

Class video, thanks for sharing

[@HeatingGeek]

No Problem. :-)

[@cdrom_8986]

Glad your back mate 👍👍

[@TheDickPuller]

Great to see you back Ollie, your videos are always enlightening & your skills are unquestionable. I’ve always admired the variety of Boiler Breakdown videos you have produced. I know you prefer Commercial stuff & financially, for good reason!! It’s sad the number of perfectly serviceable boilers that end of the Grass, due to the guys with limited repair knowledge & wanting to make a fast buck with a boiler swop. Please keep the domestic boiler repair videos coming mate & thanks. May I wish you & the family a fantastic 2024.👍👍👍👍

[@HeatingGeek]

Thanks, I have quite a few filmed already so I have also to get out. I Hope I will get enough domestic work to make a video every week. I also think you can make more money fixing boilers for people and still get the replacement in a few years time. The installers are short sighted because the warranty's will ruin them in the end.

[@TheDickPuller]

@@HeatingGeek So true Ollie, the Warranty & Boiler Insurance schemes. Thanks matey👍👍

[@neilbirkett835]

Nice to see u back,top video as usual,thanks for great content oli.

[@HeatingGeek]

Would you be interested in van videos?

[@neilbirkett835]

@HeatingGeek interested on all ur videos,be great if u could elaborate on the vaillant pcb repair which u mentioned on the podcast, I must bin 4 a week 😆

[@HeatingGeek]

@@neilbirkett835 i'll put it in a random video as a easter egg. ;-)

[@mohmmadmohseni8404]

Perfect 👍

[@HeatingGeek]

Thanks 👍Again, Glad you think so! Dude, where are you at 2am uk time. :-)

[@daz3745]

Excellent work 👍

[@HeatingGeek]

Thanks

[@joncoke8208]

Great video! Although should of charged for the breakdown😊

[@HeatingGeek]

I know. :-)

[@richardhayward4643]

great info from you. keep up the good work

[@HeatingGeek]

Thanks. I will try