👨‍💻 How to Use Victoria to Test and Fix Your Hard Disk in 2021 🛠️

[@timezonewall]

The title has been changed to include 2021 but the video is from 2017. That would be fine if there were no changes to the application, but the program has changed over the years and the interface is somewhat different. The video should be re-recorded with the current version of the software.

[@franklekwan5860]

Agree. But this is a great video (on this topic). It will be even better if it can be updated, and possibly with more advanced detail such as the meaning of and how to "remap" bad sectors found.

[@Manarox2142]

​@@franklekwan5860 The disk addresses the sector and the color in the program shows the sector response time. If the sector does not respond for too long, it is marked as damaged. Disk manufacturers took this into account and added reserve sectors to the disk closer to the center of the physical disks. Otherwise, when damaged sectors are detected, the disk capacity would decrease. Thus, damaged sectors are replaced with reserve ones and the disk volume is maintained at the same level. But the size of the reserves is also limited and at some point it may run out, but you need to change the disk to a new one before this happens.

[@viteek.t.2278]

can i scan only in remap mode?

[@IronDrachen]

This tutorial still works in 2024' The UI is slightly different, but it still still close enough that I could follow along.

[@HetmanRecovery]

We are glad to be useful to you)

[@unumprovident101]

would this fix a hard drive not accessive access denied error message

[@keeniau96]

Does it work with large HDD? I have two new WD 10 TB HDDs but even more important is a defective 10 TB that is not showing anything.

[@rohlingmarcos]

how is it possible for a solid state drive (ssd) to have an surface defect?

[@pjbanglatv2260]

I have no idea ! But SeaTools for DOS software working really , u can use this software

[@NiNjaTurtLe697]

great question :P . it does not have surface defects. it will have degradation.

hello sir how do I reconnect the disk after scan? I cannot find them in My Computer, only shown in the program disk info.

[@HetmanRecovery]

Make sure that everything is connected well

[@MrBalrogos]

Where restore option dissapear?

[@hongeast5174]

I got my brand new seagate ST4000VX016 drive, and I did the scan with Victoria it looks quite good to me. But the SMART satus says "unideal." What does it really mean?

[@HetmanRecovery]

The SMART status “unideal” typically indicates that there are some parameters in the SMART data of the drive that are not within the optimal range. This could mean that the drive is experiencing some issues or errors that may affect its performance or reliability in the future. It’s important to monitor the drive closely and consider backing up your data regularly to prevent any potential data loss. If you are concerned about the health of your Seagate ST4000VX016 drive, you can use Hetman Partition Recovery to create a backup of your important files and folders. This way, you can ensure that your data is safe even if the drive encounters further issues. If you need further assistance or have any other questions, feel free to ask.

[@hongeast5174]

@@HetmanRecovery thanks for the help

[@elektrodoktor]

What is the difference between scanning in Verify and Read mode?

[@HetmanRecovery]

Verify and Read are two different processes when dealing with files on a hard disk or other storage device. Verify is a process that compares the contents of two files, usually the original and a copy, to determine if they match. Verify can be useful when it is important to ensure that the file you have copied has been copied correctly and is not damaged. Read is the process of reading data from a storage device. When you read files from a hard disk or flash drive, the computer scans the data on the disk and transfers it to memory for further processing. This can be useful when you want to read files from a storage device to transfer them to another computer or save them to an external drive. Thus Verify is used to verify data integrity and Read is used to read data from the storage device.

[@classicsamusaran3817]

Does Quick scan have the ability to reveal the true health of the HDD if SMART has been reset or the firmware has been changed to hide errors?

[@HetmanRecovery]

The Quick scan feature in Hetman Software tools is designed to quickly analyze the file system and detect recently deleted files or lost partitions. It is not specifically designed to reveal the true health of the HDD if SMART has been reset or if the firmware has been changed to hide errors.

[@classicsamusaran3817]

@@HetmanRecovery So which test detects the real health of the HDD and if it is good for archiving even if SMART has been reset or firmware changed?

[@classicsamusaran3817]

@@HetmanRecovery Are smart and firmware modified on Chinese HDDs in aliexpress? to hide errors? Doesn't quickscan show these errors?

[@enriqueduhalt3468]

Great video, thanks. Do you know why the grouping times has increased in the new version of victoria? Before we had groupings by 5ms or less, 20ms or less, 50, 200, 600, >1. In the new version, we have 160ms, 660ms, 1.7s, 6.6s, 19s. It seem that a lot of slow hdd´s and ssd´s, are going to show white or light gray squares...

[@Andre-qx6bl]

is it the red sector mean software badsector, and the blue one mean physically bad sector?

[@HetmanRecovery]

A red sector means a programmatically bad sector, and a blue sector means a physically bad sector. A software bad sector (red) is a sector on the disk that is marked as bad by the software. This can be done due to errors in the file system or if the operating system determines that the sector may be untrusted. However, physically this sector may be fine. A physically bad sector (blue) is a sector that has physical damage on the surface of the disk. These damages can be the result of wear and tear, mechanical damage, or other physical causes. Physically damaged sectors cannot be used for data storage.

[@Andre-qx6bl]

@@HetmanRecovery thanks a lot for the answer, so can the restore mode have a chance to fix the red sector?

[@Andre-qx6bl]

@@HetmanRecovery i got one more question. when im testing my drive i got 3 blue sector with letter "T" inside of it, and its not counted as a Err in the sector indicator because the blue sector in the indicator have letter "X" in the inside of it. so what the blue sector with letter "T" means?

[@HetmanRecovery]

The blue sector with the letter “T” inside of it in the drive testing indicator typically indicates that the sector is marked as “Tentative” or “Tricky” by the testing software. This means that the sector may have some potential issues or errors that need further investigation. It is not considered a definite error like the sectors marked with the letter “X,” but it suggests that there may be some data integrity concerns in that particular sector. In general, when you encounter sectors marked as “T” during a drive test, it is recommended to pay attention to them and monitor their status over time. It is a good idea to back up your important data and consider running diagnostic tools or seeking professional help to assess the health of your drive and address any potential issues before they escalate into more serious problems.

[@garingkrlir]

Can you make vidio tutorial for set Device Configure Overlay in HDD with this tool or another tools sir?

[@HetmanRecovery]

We hope to have it soon)

[@garingkrlir]

@@HetmanRecovery thank you so much sir

[@club4ghz]

Do i need to format hard drive to remap bad sectors or it can be ran with all the data on it ?

[@HetmanRecovery]

No, please backup all needed info, and reformat the hard drive.

[@SRFDriver]

I have a Western Digital 2.5 inch SATA HDD that has died. I plugged the bad HDD into a Fantom brand SATA external drive that originally housed a 3TB 3.5 inch drive which I removed for this test. I have tried Recoverit, EaseUS, and Hard Disk Sentinel recovery programs. However, in each case the recovery programs each lock up (not responding) as soon as I plug my drive into the USB port. Do you have any idea what would cause this, and is there any reason why your program would not do the same? I can't imagine that the pro recovery services don't have programs that won't lock up.

[@HetmanRecovery]

That is, it is not displayed? The software just hangs? Does the software see the disk, in the built-in disk manager?

[@rfqkml1]

that is a good explanation of Victoria HDD Test section. thanks you!

[@AdrianoManhaes]

Very Professional explanation. Thanks.

[@HetmanRecovery]

We are glad that our video was helpful for you. If you have any questions, we will gladly answer them. kzbin.info/door/u-D9QnPsAPn7AtxL4HXLUg

[@SRFDriver]

I forgot to mention that Device Manager can see my Fantom/bad HDD combo. However, Disk Managment and Windows Explorer cannot

[@HetmanRecovery]

That is, it is not displayed? The software just hangs? Does the software see the disk, in the built-in disk manager?

[@SRFDriver]

@@HetmanRecovery Correct. I have tried several different things, which I will describe individually: 1) If I plug in my Fantom brand USB dock/bad HDD combo and then attempt a computer restart (via/repeated F2 presses) the laptop will never reach the BIOS screen. As soon as I unplug the USB cable the laptop is able to enter the BIOS screen. Of course at that point the BIOS only shows the internal C drive. Plugging the USB back in still does not allow the BIOS to see the USB drive; 2) If I unplug the USB cable and allow the laptop to restart normally and then open Device Manager, Disk Management, and Windows Explorer, then each of them can see the internal C drive. However, if I then plug in the USB cable I am able to see the "bad drive" model number in Device Manager. However, Disk Management shows only the C drive, and Windows Explorer also shows only the C drive; 3) I have tried the following recovery programs: Recoverit, EaseUS, Hard Disk Sentinel, and Disk Drill. As a retired software designer it seems obvious to me that someone should be able to write a program that will trap this kind of situation and return something like "Unable to read sector" or whatever (Unfortunately, I don't know anything about HDD internals). I'm very interested in your thoughts about this...and of course I'm interested in recovering my data too! lol

[@SRFDriver]

@@HetmanRecovery Oh, one more thing: When I put my ear to the drive I can hear it running. It does not appear to be making any noises that would be unusual for a drive-what I hear sounds like it's running normally and accessing data like it normally would. It definitely does NOT sound like it's dead.

[@davidnunes7908]

than to fix the drive we need to perfome the operation twice right? victoria reads "frontwards and backwards" should we fix it both ways?

[@HetmanRecovery]

Save all data from the drive, after that repartition. If not help - buy a ned drive

[@dooncomedy8476]

Thaanks very much man i have been searching this kind for years !!! really great tutorial and well explained.. thanks

[@HetmanRecovery]

We are glad that our video was helpful for you. If you have any questions, we will gladly answer them. kzbin.info/door/u-D9QnPsAPn7AtxL4HXLUg

[@malaysianhercules99]

how to fix access is denied?

[@raistlarn]

When I do a test I keep getting USB device removed after it hangs for a couple minutes.

[@Tsunamiiix]

First of all, thank you very much for your guide. After watching your video and making a quick scan I have noticed one green sector on my computer (the rest of the sectors are white or light grey), that's why I wanted to ask you if I should be worried, or if I should take some actions about that. I bought this computer a few months ago that's why I'm concerned about that.

[@mariehaikal3048]

only one green sector? It's nothing to worry about. Sectors in green are still ok. The problem starts with the orange sectors. I have many of them, but my laptop is more than 10 years old :) Everythingl is very clearly explained in the video.

[@Tsunamiiix]

​@@mariehaikal3048 A little delayed thanks but still thank you for the answer :D

[@manojkumarpatel2146]

whats this "passport error" on top left corner in software window? i cant do anything. plz suggest.

[@mileskfranklin]

GOOD MORNING I downloaded victoria 4.47, oppend it as admin. dosent work. upper left corner I get ...passport error.... in the standard center page nothing shows....and at the lower bottom were you could right I get ....get passport..time out ...get drive passport : drive error....dont understand much Im not a pc wizzard...any suggestions..??? thank you

[@arkadiuszzielenkiewicz5566]

Run it with with Administrator privileges.

[@Teluric2]

can be used in xp windows PC? where s the link?

[@HetmanRecovery]

Link - use google, Yes

[@TylerBergeronMusic]

Restore has been replaced to refresh and it says fail: access is denied

[@HetmanRecovery]

Make sure you have an administrator rights on this PC

[@Berr2y]

my hdd smart state its said unknown how to fix it plz answer me:(?

[@HetmanRecovery]

If your HDD shows "unknown" status in SMART, it may be an indication that the SMART monitoring software cannot read the data from the drive correctly or that the drive is not SMART-compliant. Try using another SMART monitoring software or restart your computer and check the SMART status in the BIOS. If you still see "unknown", it may be a sign that the drive is damaged and needs to be replaced. Don't forget that before you replace the hard drive, you need to back up the important data stored on this drive.

[@Berr2y]

@@HetmanRecovery no my hdd is new its not damge everything is working so well but last time i format to fat32 to NTFS Or vice versa maybe this problem why is smart status is unknown? i think so and i use victoria to recovery back my data is there any solution to fix it? plz:( i rly need help btw my hdd is external

[@mantostar]

Wait, can you use this on the drive that is currently running the OS?

[@k4mgur]

i dont think so. only test with ignore. if you want remap or restore do that on disk that is connected as secondary without os

[@HetmanRecovery]

Сontent: 0:28 - Standart tab 0:48 - SMART tab 2:32 - Tests tab Watch how to use Victoria to test and fix your hard disk. Did you like the video? Click Like button and subscribe to Hetman Software channel. We will be glad to answer any questions in comments.

[@ombreuis]

thank you for your clear instructions

[@stanimirganev6786]

what's mean the RED rectangle because i have it like 15 ??? HELP PLS

[@Manarox2142]

red and blue - damaged sectors, that does not respond to your computer

[@barokjava9780]

My disk is 500gb in size. Gigabyte motherboard cut off part of the drive. Now windows shows 200gb. Please help.

[@HetmanRecovery]

Try to save all needed data, If you can - reformat the drive. This drive can die very soon

[@michaelwalter7879]

A nice tool, but: whenever I try to use any WRITE activity the program Victoria says : ABRT "Access denied", at each block. The external 2.5TB drive in question is connected to a Windows10 PC through a SATA-USB interface and can be accessed (formatting, writing, reading) in Windows without problems. Why can't Victoria write to the drive? Where is a 'switch' to change this ridiculous limitation? All I am trying to find out is why a questionable drive may have issues, bad blocks etc. Without any write access in a test program this makes no sense at all... Where is the error? Between my ears? Thanks!

[@Mezthecreator]

Did you ever fix this? I'm having same problem

[@coryscomputerrepair]

The error happens because the drive cant have an MBR or GPT on it to use this feature (as mentioned in Question 3 and 6 on Victora's FAQ) I had this issue also until I fixed it. Use DISKPART and "CLEAN" the disk so the drive is unallocated. Do not worry, diskpart clean feature doesn't do a full wipe, it just gets rid of the partitions and leaves the drive UNALLOCATED. Then refresh the drive list in Victoria and instead of a drive letter, select the disk number corresponding to the drive. THIS SOLUTION FIXES ACCESS DENIED FOR REMAPPING AS WELL.

[@fedegrox]

great video and very well explained. thanks!

[@voonillathemalo]

My C: Drive ssd M.2 doesnt get recognized yea it does get recognized but it just spits out one information in Smart

[@一本のうんち]

Have you initialized it in any way?

[@rebootsrk]

Great video, objective and fast. thanks

[@HetmanRecovery]

Always happy to help )

[@LucienT7]

Very helpful, thanks.

[@HetmanRecovery]

We are glad that our video was helpful for you. If you have any questions, we will gladly answer them. kzbin.info/door/u-D9QnPsAPn7AtxL4HXLUg

[@enz1222]

How can I use it when computer asks for password on boot

[@HetmanRecovery]

what does password have to do with Victoria software

[@enz1222]

@@HetmanRecovery ok my laptop asks for an hdd password on startup so can you please help me and tell me how i can remove it

[@4u8v9a1l]

can I use it on a external HDD via USB?

[@HetmanRecovery]

Yes

[@veerrajput6146]

Can i make victoria hdd bootable

[@HetmanRecovery]

Clarify the question, please.

[@toshchakfox]

Thank you, your video really helped!

[@amirzob7087]

if choose remap option, existing data on bad sector will be lost or move to good sector ??

[@darkeneshadow]

move

[@NiNjaTurtLe697]

LOST

[@da_cat]

both

[@NiNjaTurtLe697]

EXCELLENT tutorial! Thank you :)

[@HetmanRecovery]

We are glad that our video was helpful for you. If you have any questions, we will gladly answer them. kzbin.info/door/u-D9QnPsAPn7AtxL4HXLUg

[@baljazz]

does not show my hdd or ssd

[@franzuárs]

2:24 is not a valid time and nothing...

[@cisartibijr.8473]

how to fix delay in hdd

[@Manuzoka1996]

Maan, I just bought 5 months ago a 4TB HDD and there's a LOT of bad sectors on it... 😥😥😫 I know what to do, I can remap or try to erase but I cannot make a safely backup yet. lol

[@HetmanRecovery]

poor quality disc....

[@asy42699]

i have 20k blue boxes help 😢 😢

[@akMuratNET]

ignore: skiping Remap: Replacing bad sectörs with good one Erase: traying to repair am i right? Refresh: i cant understand

[@Manarox2142]

1-2 yes. As I understand, Rostore - try to repair. Erase - try forcefully write information on this sector even if it doesn't respond

[@shadevp8924]

Дзякуй за відэа й падрабязнае тлумачэньне.

[@Ra-zor]

So version 4.47 shows light grey as 5ms medium grey as 20ms, dark grey as 20ms and 200ms is green, and 600ms is orange and bad. Yet now on version 5.37 in 2024 the software shows 25ms as light grey (5x higher) 100ms as medium grey (5x higher) and 250ms being dark grey(5x higher), and green has increased to massive 1000ms (a whole 1second!) which is also 5x higher than before, and orange is now 3000ms (3seconds!!!). How on earth is anyone supposed to trust this software's threshold for bad sectors if one minute it's 200milliseconds to be bad and the next its 5x longer at a whole second!?!? which is correct? has any of it ever been correct?. With a 7200rpm speed and an average seek time of around 8ms (less as its sequential reads) each sector read should take about 4ms, so even with a read retry count of 5 it should only reach around 30 to 40ms to seek and attempt to read a random sector 5 times, and never 1000ms for it to still show green as still ok!, (whats that, several hundred attempted failed reads as still ok?).

[@Ra-zor]

I am even more confused, as at 2:35 it shows light grey 4ms, medium grey 16ms, dark grey 40ms, green 160ms and orange 600ms! numbers are all over the place. No idea which to believe any more or if hdd is good or bad.

[@IrfanAnsari-hz3sd]

Bro please tell us how to do 0 days 0 hours

[@HetmanRecovery]

?

[@maightoguy]

Oh shit, my hdd is fucked.

[@bacsakrisztian4356]

I have 414 bad sectors...this program can help me? Lol

[@mfahad7373]

Intelligent Shutdown 3.3.3 Crack

[@HetmanRecovery]

Please describe your question in more detail?

[@blackandbluesmurf6294]

This How To is obsolete

[@HetmanRecovery]

Maybe. We need to clarify.

[@vskshop2453]

crap

[@Fenrisforrest]

Найс Инглиш ,БРО

[@HetmanRecovery]

Heh ;)

[@lnwza-lw1ld]

talk too much just give us step 1 2 3 4 for fix hdd

[@boamboam1055]

poor voice quality hard to understand

[@HetmanRecovery]

Thanks for the advice, we are constantly working on improving our video, audio support and voice perception.

[@一本のうんち]

It's fine

[@maximodakila2873]

You have a problem, dude. It's perfectly understandable