Honda ADV350 keyless problem solution - Bike won't start? Smart Key remote not working? Seat locked?

Hi folks, a quick video covering a few aspects of the keyless system, including what to do if it's not working!
I waffled a bit, so here's a fast summary of how to enter that ID number to start your bike:
1. HOLD ignition switch 4 seconds until icon flashes on screen.
2. PRESS switch once to enter ID entry mode.
3. For each digit of your ID number, you PRESS the switch the number of times for that digit, and then wait for the blue light to flicker. If the digit is ZERO, just don't press the switch for 5 seconds and when the light flickers, you're on to the next digit.
So if your ID number is 20174560:
Click twice, wait til light blinks
Don't click the switch for 5 secs, light blinks
Click once, wait til light blinks
Click seven times, wait til light blinks
etc. !
If you do it right, you'll hear the ignition unlock and you can proceed to start the bike as usual.

[@Moto350ADV]

This is very helpful and I wish I had known about it sooner. I lost my keys yesterday after leaving them in the top box lock. About 2 miles later I noticed the key light flashing on the dash. Of course silly me stopped the bike and it wouldn’t start again. So I had to walk back to where I was last stopped at and luckily I found them at the side of the road.

[@zootius]

@@Moto350ADV unlucky, but lucky too!

[@Moto350ADV]

@@zootiusit could have been worse so glad I found them again.

[@spudedwards5129]

I've owned mine for nearly 2 years. At about 6 months I had the bike lock me out while out at a party. I used this method to open and start my bike. I had been having issues with the bike not recognizing the key for some weeks before. I reported this to my local Honda dealer and they put a warranty claim in for a replacement. Honda agreed to the claim. All fixed and I've never had any issue subsequently. However, I spoke to the mechanic who did the work and he gave me a rundown on what was replaced. So we obviously needed a new ignition switch also 2 new replacement keys and a replacement ECU, add to that large parts of the body work from front to back being removed to swap the parts. If you are out of warranty this is a £1600 + VAT job. After 2 years has passed and you are out of warranty this could easily be half the value of the scooter, 3 to 4 years and you have to start thinking is it worth fixing. The lame argument that its convenient to have the keys in you pocket and not have to rummage around in your pockets is an aspect I could do without as I've never had an issue with a boring key. Add to the inconvenience of not just having the key but the bulk of having carry the black seat opening key, the card with the key code on it a spare key battery just so you can make sure that's not an issue I would advise that you keep a copy of the emergency start sequence as I can guarantee that you wont remember what you were meant to do at 10.30 on a rainy night. Not so convenient now. After all of this I have to say that the ADV for me has been the best all-around scooter I've owned but I will be looking to replace it once the warranty has run out and try to find a scooter with a normal bog standard key. Even cheap scooters such as the Honda 125 cub have the same system and would be a technical right off in insurance terms in about one and a half years.

[@zootius]

@@spudedwards5129 I agree, on balance this system is more trouble than it's worth.

[@RocketMan_Moto]

Very useful info, if slightly disconcerting ;) Thanks for sharing.

[@stevieg7403]

I will have to remember to bring some twisty pliers next time I’m out stealing ADV’s😂

[@christaylor8784]

Nice video m8 really helpful It was good to meet you today and thanks for taking the time to chat I'm still shocked how light the ADV350 actually feels even with my leg problems Cheers Keep the Sticky Side Down

[@zootius]

@@christaylor8784 yay good to meet you Chris 😊

[@Python1960]

Very useful instruction video. Best I've seen. Well done.

[@motowolfnorway.k.e.b.8005]

Thanks for sharing👍

[@pascalenbalithai]

Top trick and tip ! This is a great help from you !!! 🙏

[@Teatimeted]

Great that mate, cheers

[@lawrencehenson8409]

Good video & very helpful, thank you!

[@inquisitive1911]

Great tip!! One to definitely remember for sure!! Thanks ❤

[@pommiegranite464]

Very useful. I'm off for a test ride on it next week.

[@zootius]

Let us know what you think!

[@jonathandavidpope7812]

Very interesting

[@johnbutler5116]

Great Video, very valuable information. Many thanks.

[@Darkmatter321]

Good video & very helpful,

[@yorkshiremanphil219]

Brilliant video thanks very much for sharing 👍👍

[@jackiechang1572]

Any odia where I can purchased a hexagon key to unlock seat as I've misplaced mine ebay or other places

[@cristi.tuicristache6178]

Foarte util clipul mulțumesc

[@zootius]

Ma bucur sa ajut :)

[@andreapuccio687]

You saved me TX!!!!

[@zootius]

Cool! What happened?

[@andreapuccio687]

@@zootius same as you were showing in the video. The motorbike was acting up and would not start. We followed step by step the processes and it finally started. Only thing is we had to repeat the process again afterwards so probably need to figure out what s wrong with the help of the dealer.

[@paolodevis86]

Great video mate 👍

[@KennethSwaby-j9d]

Thanks very much for the information 👍👍

[@daveclarke5766]

Well just picked up my 2024 ADV 350 yesterday this is good to know, Question the dealer only gave me one key fob is that customary, they all spoke Thai.

[@zootius]

@@daveclarke5766 AFAIK a new bike will have two fobs and two emergency seat openers. In the UK at least, this seems to be the case. Did they give you the tag with the emergency code on it?

[@daveclarke5766]

@@zootius yes they did. i thought 2 fobs were standard too.

[@tonyreimann]

I bought my ADV 350 in Thailand. They only gave me one smart key and 2 emergency seat openers along with the emergency code tag. This issue has happened to me twice in the year I have owned the bike. I left it 5 minutes or so and in each case it came back to life but this solution is good to know. My owners manual is in Thai 😊. I have copied the code and procedure to my phone

[@michaeldungate7868]

Another tip, don't keep Garage Remote in same pocket as Keyless Remote as signals interfere due to close proximity.

[@McSherryStudioArt]

Very useful; thank you.

[@adrianmccabe6107]

great stuff, thanks

[@sunnypsy6135]

Brill!

[@tomellis487]

I had a SH350i, couldn't see the point of the complication. Sometimes several tries before could get it started. Never would have again. Now have Triumph Speed 400 with normal key.

[@Python1960]

Perhaps a video instruction to access the battery? Thanks.

[@zootius]

Will do, when I've done it myself :)

[@grayman999]

Well what with other issues judder CVT noise and this that’s finally confirmed I definitely will be keeping my NT1100 😮this bike is full of problems and complicated solutions it’s really put me off 😢

[@zootius]

@@grayman999 did you buy an ADV or were you just thinking about it?

[@grayman999]

@@zootius I was considering it I’m am now staying with my 11 month old NT1100 for the foreseeable future

[@zootius]

@@grayman999 Fair enough. All I would say is that I've yet to encounter problems with judder, noise and keyless signal jamming yet, but that's not to say that it doesn't happen for other people. The thing I try to keep in mind is that people tend to only moan on the internet when they are having a problem. There may be a silent majority of ADV owners who haven't had an issue. NT1100 is a great bike though.

[@podunkman2709]

Most of these 'problems' are because of dead battery. The battery MUST be replaced at least once every two years.

[@wilsonkee2078]

Have try that on my Honda 160cc scooter, often the fob battery is the culprit, now i have spare batt i put in my bike.

[@zootius]

TL:DW? :D 0:56 How to open the seat using the opener tool 2:18 How to unlock and start the ignition with just the secret ID number for your bike 8:29 Remember to make sure your fob is activated!

[@teamtempest844]

Less than one year on... my ADV350 just started playing up.

[@mrhouse3826]

So anyone with a hex key can access ur luggage!? Hmm thinking twice now about purchasing one of these.

[@zootius]

@@mrhouse3826 There's a magnet in the hex head that is also required for it to work. I think the Suzuki Burgman has a similar mechanism. But yeah, I wouldn't keep anything really valuable under the seat.

[@podunkman2709]

Change the batteries in your key regularly and you won't have 'problems'. The battery MUST be replaced at least once every two years.

[@photoenduro]

Interesting, but I hope thieves don't watch this 🙂

[@zootius]

Yeah, I pondered on that, but TBH the thieves are likely to know this stuff anyway. Better for owners to be aware than trying to pretend this info isn't already out there :)

[@photoenduro]

@@zootius you're right, sure thanks. This was like a hacking tutorial 🙂

[@zedcharlie]

Does.nt work without the unique number

[@podunkman2709]

@@photoenduro Did you get that this number is unique and known ONLY for the owner?

[@photoenduro]

@@podunkman2709 No, did not know that, thx ;-)

[@rodrigobatistaguerra7991]

👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻