Got the emails this morning, R34 back ordered, we can cancel your order and refund u $35😂 what an insult. Not only are they badly packaged, you don’t even understand the value of these products you made customers jump thru hoops to obtain. Mattel need to up their game in customer service and QC. FYI was offered $10 refund on loose blister supra. 💩👎. Thanks for the content, keep up the good work 👍
@DieCashCars5 күн бұрын
Yea what a joke the CS is 🤦🏻♂️
@HighhScore7 күн бұрын
These nfts are next level. Don’t even know how to acquire these. Good hustle dude.
@gregpatrick77 күн бұрын
Mattel needs to use better protectors, the protectors they use for the NFT cars and the RLC cars are too tight, the corners of the cards always get jacked up. They should use something like the ones that Sterling makes.
@thejdmdude-fv6iq7 күн бұрын
It's good to make video like this so hotwheels feels the heat a bit and get the right people for the job. No offense to anyone
@DieCashCars7 күн бұрын
Agreed, not trying to start problems, just some honest constructive feedback 😉
@vladxd66527 күн бұрын
Not only lose but mine Supra came with big gaps on windshield:/// I’m really disappointed it’s was supposed to be a show piece but not now..
@GTG-Die-castHunting07743 күн бұрын
They should make that a premium car later on in the Fast & Furious series for 2025 (flipped colors)
@darinsmith44147 күн бұрын
Maybe 'Class Action' will get their Attention with the High Prices Spent(I ordered RLC 720 King cab and they sent me Elite Tacoma(?)I called when sale was going on and told them to fix quick before it sells out they didn't and it did and they didn't have replacement also. I told them-You are a Multi-Million Dollar Co. so Hire a Proper IT Firm and Shipping Co. after I Cancelled missing cars I want. To those with the Means-Go to Conventions/events/Check out Clubs or Form your Own with ones You Trust. Thanks-Smith
@josephbullaro45607 күн бұрын
When my membership runs out I'm not renewing it. You can get RLC's cheaper on whatnot. Most auctions start at 1$
@Yoda420NM7 күн бұрын
Got 16, 7 delivered 9 haven't shipped.
@DieCashCars7 күн бұрын
Any damage?
@Hunting_treasure7 күн бұрын
Scalper
@Yoda420NM7 күн бұрын
@@Hunting_treasure Scalp these nutttzzzzz
@Yoda420NM7 күн бұрын
@DieCashCars No damage on the 7, my kiddo got 2 miss delivered to the wrong address. Hopefully these 9 I'm waiting are clean!!! Presold 7 so I shipped all 7 out.
@Yoda420NM7 күн бұрын
@Hunting_treasure Your momma scalps pal, I've been in since series 1, HWNFTG. Now it's HWVG buy you think you can buy these in walmart??? You think I pallet raided these??? 🤣 🤣 🤣 LOL Harvey....
@vdubfrk6 күн бұрын
Mine arrive with a cracked blister even when there was no damage on the protector, also there was a crease on the card, the f&f printed box alsonshows some damage as well, luckily i was able to get a replacement, hopefully it will arrive free of damage!
@urideamabal7 күн бұрын
@11:58 and @12:24 What would be the current value of those? Thanks....
@mikelnator7 күн бұрын
Crazy amount of money for a car.. Car that someone that knows how to paint, can duplicate at any given moment, ridiculous..
@agarciaphoto7 күн бұрын
They should make an extra batch for situations like this. But on the other hand, we know how customers try to cheat the system
@MUSTANGHUNTER6 күн бұрын
Dude that's horrible QC! Plot twist, Someone packing them at Mattel is a person who quit collecting and has a vendetta against collectors 😂
@joemoulton73507 күн бұрын
I agree with you 100 percent! They have sent me the wrong NFT a couple of times!!!
@terryricchiardi35757 күн бұрын
RLC has no quality control at all.
@dvdiecastcustoms8785Күн бұрын
Git em they definitely need to work on there quality control especially on these hard to get and expensive pieces like these and rlc cars it’s not like you’re out digging through a dump bin to find em all bent up n the wild. Dunno 🤷♂️ what there thinking
@_FirstNameLastName7 күн бұрын
When the NFT FnF Suki S2000 shipped, mine came in with a broken blister. I emailed Mattel CS, submitted some photos, got a replacement and got to keep the damaged one as well.
@hot_wheels_collector699 сағат бұрын
Good old days.. now CS is 🤬
7 күн бұрын
Sounds like value is all you care about.
@Armeeno_Collectibles7 күн бұрын
That’s what the whole channel is about… diecast investing
@josephbullaro45607 күн бұрын
If nobody bought stupid nft's they would lower the price like the current half price sale on elite 64's. Wise up people
@furiouslycollecting7 күн бұрын
How can these be labeled 3+ for age?! That’s insane!!! I understand a hot wheel at Wal mart but not this NFT stuff…
@agarciaphoto7 күн бұрын
My box was scrunched on two sides. I thought maybe someone kicked it around because they got mad that ...I got one, or that I bugged them about shipping my package that had a label created 2 weeks prior
@keoticsosa77097 күн бұрын
Atleast you were able to get three. I spent as much as you in packs almost and i was only able to get one and i had to sell some to get one that i was missing for the 19/19
@brandenhollar11553 күн бұрын
Guess they’re good as openers….
@larce19737 күн бұрын
Did you contact Mattel customer service? Any resolution?
@larce19737 күн бұрын
Wow! I had a similar issue with the Roxy Chase and Mattel Customer Service just offered a basic car, Monster Truck, or 1:43 as a replacement. Definitely not adequate. I hope they get the message.
@furiouslycollecting7 күн бұрын
Lmk if that transporter needs a new home 😅👀👀
@AndyKarpenko7 күн бұрын
I've never seen that with premiums btw. Oh yeah, you gotta implement proper QC with premiums if you want to sell them in the shops, right? But for RLC and NFT however who cares? Those buyers already paid, so we don't give a flying duck about them lol. And they gonna do it again!
@rorroryusoul7 күн бұрын
Very cool castings diecash cars
@thepolarbearfreak76677 күн бұрын
Eh, package belong in the garbage can anyway.
@furiouslycollecting7 күн бұрын
Mine still say pre-ordered 😮
@jordana76714 күн бұрын
can somebody help me out pls, my chameleon rlc r34 came with a part of the blister separated from the cardboard. Idk what to do..