Hotel Inspector, Ruth Watson (S3E1) - Grand Hotel, Hastings

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Hotel Inspector, Ruth Watson - Grand Hotel, Hastings (Peter). Series 3, Episode 1 (6 September 2007) (Channel 5).

[@RuthT90]

Ruth had it spot on, this man had built his personality around his 'quirky flaws' and was his own worst enemy by choice.

[@Guppin09]

‘I’m not going to argue with you it’s your place… but you’re wrong’ 😂😂😂

[@garryellison9438]

As a former chef and hotelier it astonishes me how people who have no common sense end up running hotels .

[@blue_jay31]

You are right !

[@sherryangela7455]

Yes that is so on point!

[@sherryangela7455]

Like how could he have not realized on his own that the outside of his hotel was falling apart, that’s a lack of common sense and much more!!

[@aussiemouth747]

Yes, and they all say 'gee I never knew it would be so much work'.😄

[@user-pe2lw1ze8i]

Ive never run one and I already know better

[@mikeh2006]

His hotel is as drab as him. They go well together. Also, i don't think ruth was rude. Pointed yes, but not rude.

[@FigaroHey]

She tries to explain why there's no clientele from people passing by (because the outside looks grotty), and he replies that his business doesn't come from people passing by. Well, that's the POINT!

[@catherinemacleod3354]

Lol, pot of tea for the "lady".... the one who asked for coffee🤣🤣

[@reefprayerresin]

I swore she’d asked for a coffee! 😂

[@lynnedelacy2841]

The very first bed linen she looked at with little white flowers on a ‘green’ background was from Marks and Spencer’s - I was working there when it was launched - their attempt at a Laura Ashley look I bought both pink and green versions at the time - at least 30 years ago . The green was much more of a grass green and not the faded olive colour as it is now ! So if he has only been there 20 years then he must have inherited it! Such a beautiful building in shoddy hands

[@davidb9806]

This episode is from the early 00s I think

[@Smartychase]

Well spotted I wonder if it made you feel nostalgic

[@charmainkilloran86]

Why call in an expert if they know it all. The hotel is run down and looks awful.

[@user-ij1nv8be3i]

Because narcissists are thoroughly convinced of themselves being right. He wants help, but resents to be attacked on his righteous taste and judgement. Nothing wrong with him, everyone else around him is wrong. 'Your particular personality', I'll remember that one.

[@katharinatrub1338]

After many years, I enjoyed much re-watching this episode. Ruth provoked one of the biggest Turn-arounds and this Peter has a lot of humour!

[@dianapeek6936]

I actually preferred Ruth. Calling everyone darling grates a little, you don't get that with Ruth.

[@ltj18taylor73]

I live in Hastings. Wouldn't stay there if you paid me Many good, clean, modern B&B's around the town

[@larawrightt]

Someone said it was still open in 2023, is this true? Have you seen the hotel?

[@cherbrowne1637]

A good natured 'kicking' delivered so well by Ruth. I enjoyed the banter and the laughter over the blue towels... 😄

[@cathycooper5606]

This Hotel needs a massive clean So much needs to be done I wouldn’t stay here

[@bjbrown6884]

He would drive me insane! Twenty years to consider doing something to save your future? All blues are equal! Good to know that I'm not the only one to see the difference in the towels.

[@elizabethdavies62]

My friend and I stayed at the Grand for three or four nights a few years ago. We found it unusual and with a faded charm. Peter was a kind friendly man who provided a pot of tea and biscuits when we came back from our long walks. He was a font of local information . It was home from home and we hope to go back soon.

[@rudymazar8666]

so it is better now

[@reefprayerresin]

Oh that’s good to hear….

[@sandradaniels8945]

They used to show this in the states ages ago, I LOVED this show. Naturally they took it off. I am thrilled to see it again! A HUGE Thank you for posting! That said, I truly wonder how people how people decide to own a hotel.

[@deboraharmstrong7081]

Why did they 'Naturally ,take it off' ??

[@skontheroad]

@@deboraharmstrong7081 I came to ask the same thing!!??

[@deb7518]

I THOUGHT I had seen it here in the States before, a few years back, but had decided I'd mixed it up with something else.

[@inhighspeed]

@@deb7518 It was broadcast in the U.S. on BBC America in the early-to-mid-2000s.

[@aussiemouth747]

It sort of gets in your blood if you grew up with it. People don't realize the phone rings, and the bell rings and there are customers in your face 24/7. It's not for the faint hearted.

[@thatcanadianchick7589]

The bickering over the salt was funny, lol!!

[@Vassle]

I'll swing into action within the next 20 years... Said like a true civil servant!

[@createallow3126]

😆

[@RenegadeContext]

😂😂😂

[@LazyDaisyDay88]

Ha ha! I genuinely laughed out loud at that! 🤣🤣🤣

[@briandelaney9710]

I can hear Kathy Bates screaming “I know that , Mr Mann!!!”

[@angelbulldog4934]

If you wait to salt your food til it's on the plate (never tastes right to most of us), you'll use far more than if it's salted a bit while cooking and adjusted on the plate, if needed. I think he's imposing his dislike/fear of salt on others. He's a hotelier, not my diet police.

[@mikeh2006]

I'm no chef but I do cook, and I use salt in certain things to bring out flavours. For example steaks and fish. Other things like bacon is salty enough.

[@M124M]

Salt not great for the kidneys.Lost one to cancer so have to take xcare now😊

[@charmainkilloran86]

I agree food is bland if the salt/etc is not put in at time of cooking. It spoils the flavour put on at the table.

[@rodandjudibowen5665]

She was trying to salt the mushrooms, which will reduce the water content and increase the flavor of mushroom itself, not just water. This is why chefs salt mushrooms.

[@Loupa57]

I am so relieved I have the ability to walk away from the people like PM in my life

[@theakeane]

Oh Ruth, You have the patience of a saint with these inept unprofessional ‘hoteliers’.

[@earth-warrior]

I drive past this hotel every day and i never see anyone going in or coming out and thats since the inspectors visit… says it all really 😂

[@museonfilm8919]

LOL. Mr Mann - there was a Little Britain character called Mr. Mann too!!

[@greyhaircrafter]

Yaaaayss

[@RenegadeContext]

If Alan partridge owned a hotel 😂

[@KateK..]

Don’t do Alan dirty 😂

[@JWParkerPhDDDiv]

as a rule of thumb "the more you need the trade, the more you need to look like you don't need it" meaning even if you are struggling your hotel should be immaculate and service should be top notch.

[@annephillips1870]

I don’t really take to box-like chain hotels, but I’d take a clean box over a cluttered and dirty b&b.

[@chinavaughan6383]

@@annephillips1870Totally agree!😟

[@alanfleming4823]

I really wish they would give a helping hand to those who are more appreciative and deserving than this man. But maybe being obnoxious to someone who is trying to help you is considered more entertaining telly and it was all an act? Personally, I enjoyed the previous episode I watched, Key West, Newquay, much more. The hotelier takes on board all of Ruth's advice, implements her suggestions and it is a joy to see his joy as his hotel comes back from the brink of failure

[@skontheroad]

They do, in some eps. Though they don't seem to mention it more than once. Not much bang for their buck, but it atleast helps the owners! Or helped, rather....

[@markdenney7977]

Have no problem believing he was a civil servant.

[@julesmpc1314]

I worked in the foreign office of different nations...soooo many wako people!!!!

[@brendamiller8140]

I to don’t see him keeping up the pace, I just see him laying back and watching if even that. 👍👍👍😔🥰🤗

[@michalbrenner5783]

I'd never seen manyn of these earlier Hotel INSP. Thanks for uploading. I LIKE Ruth's direct approach

[@danielasanhueza2448]

I think he fell in love with Ruth in the end

[@deb7518]

I was just going to say the exact same thing....that he fell a little in love with Ruth at the end!

[@IwasBlueb4]

lol so do I

[@reefprayerresin]

I thought the same. Cute…

[@northerngirl4666]

I think he’s right at the lack of charm at the Ramada but he could add charm and still have a clean, nice-looking room.

[@ABC_DEF]

The hotelier seems to have a split personality. One moment he is fulminating against Ruth for criticising him. The next moment he is agreeing with everything she says and sounding grateful. Then he is fulminating again. I reckon he knew that all this would be on TV and so thought he had better at least pretend to be doing something to improve the place.

[@newgabe09]

yep, it still has poor reviews and many note his unpredictable unpleasant presence.

[@larawrightt]

I’m not making a professional diagnosis, but I think someone should.

[@Jo-yp8wy]

The newer reviews are devastating. Unsurprisingly.

[@LeofromFreo]

Really Faulty Towers.

[@ellenhageman7380]

I think Peter fell in love with Ruth.

[@bjbrown6884]

I agree, he looks smitten as she ponders the new dining room!

[@beckybnyc322]

what is with all these hotels normalizing disgusting bathrooms....the one room that must be sanitary is always so horrible LORD have Mercy

[@dlross173]

I’m so confused why he called for help and then fought it every step of the way. And why did he feel the need to insult the lady right in front of her? I really dislike this guy and would not be surprised if he was out of business.

[@FigaroHey]

Divorced former civil servant. I wonder if they introduced him like that to imply his personality from the start. He actually sounds like a depressed person who has lost his will to do anything. Probably the divorce blind-sided him (even if it was his own fault at least partially; men are often shocked that their wives are unhappy) and he's never had much desire to live or do anything since then. One of those men who just can't seem to function without a wife giving him some kind of impetus for getting on with life.

[@inhighspeed]

Perhaps, but love and its aftermath are not strictly male/female. I had an incredibly difficult time when my husband and I broke up; he kept me on track in my life for many years. It took him a while to get back at it as well, so I had had a similar effect on his life. As we know, it happens to women too, whether coming out of a m/f relationship or f/f, so it's not exclusive to men, either. Love is both the best and the worst of our human frailties.

[@robinbirdj743]

He’s a spoiled child. Cannot tolerate it. And his place… oh heck no!

[@Justshill]

Can you imagine how many times he commanded his wife to let him speak? You can take only so much of annoying.

[@currybase]

But likely argued with his wife incessantly about leaving him alone, stop nagging him and to stop telling him what to do. I think Peter finds himself a combination of utterly entertaining, even if he is a procrastinating fuddy duddy. A wordy fellow that never gets to the point.

[@caroltapia4917]

Ruth is SO funny and this guy is too!

[@virginiamoss7045]

He seems to want her to be his idea of what women should be, not one who is business-like and professional. So many men just can't accept that women can be as competent and successful in business as men, maybe more. Sooooo irritating!

[@WilldoAldone]

I feel like Peter was flirting with Ruth at times.

[@Q14786]

another hotel owner with no idea what they are doing and who hates hearing the truth, surprised this place has stayed open so long

[@margueritespringer3687]

Ruth has a Brilliant way of understanding human nature and relating to others

[@gabe-po9yi]

The way Peter flipped out over the salt, I’d be really concerned about what else he might be savagely opposed to and intractable about that wouldn’t normally occur to a person. His mercuriality, though, is what’s most concerning, since you never know what you’re going to get, literally, from one minute to the next. I’m not saying he’s a bad person, just that since it’s more like a B&B with him being present as owner, I don’t think I’d take the risk of staying there.

[@billybollockhead5628]

IF he was serious he couldnt tell difference between the towels.. that explains a fair bit

[@rodandjudibowen5665]

Red-green color blindness should not mean he cannot tell the difference between shades of blue!

[@currybase]

Well he was correct in that the towels were both blue. But, they were a different SHADE of blue. LOL's Can you imagine having to constantly be told that something is- when it is clearly not. He would drive me to drink.

[@tlsb8367]

There are other forms of color blindness than just red/green colorblindness. And it is quite possible that he has an issue with blues/greens as well, though it may not be something he has not been diagnosed with. Although I am technically not colorblind, I have a very hard time telling apart some shades of blue, green and purple.@@rodandjudibowen5665

[@HollyWeird_Tea]

This is really funny didn’t know there was another hotel inspector other than alex

[@pauljordan4452]

Ruth was the initial one.

[@aussiemouth747]

She was the original. Also good on Country House Rescue. I like both Hotel Inspectors particularly Alex's foul mouth.😆

[@rickyloftin2968]

​@@aussiemouth747I did laugh when Ruth looked in the bathroom and said "f*cking hell 😮‍💨" haha

[@steveborders]

He has as much personality as a wet weekend ! when he try's to explain what things are ? what ya think we are thick ? am sure we know what a valance is !

[@pommiebears]

The Dunning Kruger effect. People believing they’re more intelligent than they actually are. These people are often incredibly boring, condescending, patronising, and dull as dirty dish water.

[@inhighspeed]

@@pommiebears I believe the phrase is "dull as ditchwater." It began to be said as "dishwater" in the early 1900s due possibly to mishearing, mispronunciation, or misunderstanding.

[@nunyabiz6925]

@@pommiebears lol, i had a neighbor like that. He was a genius, just ask him. Total buzzkill

[@ivanolsen7966]

Albert Einstein knew what cooked an egg .. but couldn't actually do it .... so his wife was quoted

[@currybase]

@@pommiebears Exactly! The droning on and on . Loved when Ruth insisted that he stop explaining the Hurricane that wasn't a hurricane. Boy was he offended. Imagine, a woman telling him to STFU.

[@gracenjuguna7292]

This man does not take criticism well.

[@sonaterese799]

Makes one wonder why he asked for help when he is too ignorant to listen and take notice

[@juliet7703]

Most of them don't at first

[@gc7820]

He still owns it in 2023 according to the latest tripadvisor review and seems to be getting marmite ratings - love him or hate him and the same for the hotel

[@turnercraig9953]

Wow absolutely stunned he appears to still own it in 2023... Thought he'd have thrown in the towel

[@user-ij1nv8be3i]

No choice. He's stuck. @@turnercraig9953

[@dlross173]

@@turnercraig9953Thrown in the mismatched, off-colored towel? 😂

[@bearcubd3900]

This ones a Classic !!

[@Whoiskevinjones]

The first order of business should have been to remove the smells throughout, then replace mattresses and pillows. White towels are easier to keep clean than navy blue. Sadly, current reviews demonstrate Peter Mann is not improving. The hotel smells and the interiors are still unappealing.

[@brigeen1]

I'm asking for your help, but I'm a big strong man and you need to do what I say the way I say it.

[@MrPEIcanada]

I actually felt a bit sorry for him, he certainly met his match and surprising he took it all so well and to heart. The whole episode was a great laugh.

[@davidawilliams252]

OMG! HE HAS HIS SHOES ON THE BED!!!! DISGUSTING!!!

[@sandrapicton6349]

Ruth was on to him like a shot - just playing, and actually underneath very arrogant. How could he not see the filth everywhere.

[@margueritespringer3687]

Ruth said... "it'll only take you 2 seconds, I know"!!! Btillant comment

[@user-ij1nv8be3i]

Well, here's difficult behaviour, therefore no social relations, life is a lonely place. No exchange, no go with the flow. Stagnant. Start a hotel, arrange everything exactly your way without opposition. People will come in daily and follow your rules, because you are the owner. Everything goes exclusively your way. Good luck Ruth !

[@pattontheapplegamer5437]

YAy your back

[@lyndaskailoveyou18]

I'm really enjoying watching this series. Since a lot of the episodes are old I search for them on google to see if they're still in business. I read the google reviews and I've come to the conclusion this person is a nut case. do yourself a favor and read the reviews, more importantly, read his responses.

[@mattneillninasmom]

Reviews on Trip Advisor are from summer 2021 - some give 1 or 2 star ratings with 34% rating the hotel "terrible" No new reviews, as yet.

[@sparklemotion8377]

So he is still in business?

[@LisaNH934]

The website says "For your comfort, we have WiFi & freeview TV in our ensuite rooms.We have appeared in films,on television and featured in the award winning Channel Five programme THE HOTEL INSPECTOR with the famous Ruth Watson.Children welcome.TERMS & CONDITIONS.No pets except guide dogs & trained husbands." Trained husbands??? 😂 omg new owner possibly?

[@larawrightt]

@@LisaNH934that sounds very tongue and cheek like Peter.

[@elizabethash4720]

What this rude man doesn't realise is that Ruth doesn't have to be there. He invited her, and he only wants to insult her. This man is disrespectful and way too familiar. Ruth is doing the job she was asked to do. Ruth is amazing and a treasure. It must be so hard for her to come up against these obstinate , arrogant and ignorant people.

[@whatchannel3679]

t sounds like Peter used to work in government overseas, but look at how he procrastinates in his own life. Now, you know why dealing with any civil servants is a nightmare as they sit on their hands. If this is their logic of thinking, like Peter, you can see why the country is in a mess and everything is broken. He has no clue at all; he seems like a nice bloke. Surely everyone can see if a guy like this was even on a jury, you would be found guilty even if you were innocent. These types of people, I just don't know how they manage to even survive with the ineptitude and lack of common sense

[@user-pe2lw1ze8i]

Why do people not respect such amazing input? The ego is too big. I would do whatever this lady tells me… because of money !!!!

[@questioneverything-rf3yf]

I'm sorry but...what a strange man.🤨

[@lynncaldwell8345]

I have had 50 years of budget hotels all over the world.This looks like a stinker.Why ask for help when you know everything?

[@lizb3139]

He's a bit of a John Cleese character 😂

[@xoavital128]

thanks

[@lynnedelacy2841]

Civil servant through and through He is certainly not the type to roll up his sleeves and get stuck in . Laid back almost to horizontal and almost expects someone else to just get on with things. He’s obviously intelligent but far from practical How did he not know the history of his hotel. He loves the sound of his own voice and expects people to listen to him Twenty years to basically do nothing

[@cathycooper5606]

Peter definitely likes Ruth 😊

[@laara1426]

He should wear a hair and beard net. Yew! Did he wash his hands before cooking ? Where is the health department ?

[@mariafarrugia1192]

I think this man has fallen in love with Ruth! I WOULD LOVE RUTH TO WITH MY LIFE WHAT SHE DOES WITH BUSINESSES...

[@MizzAugust7]

This man, is...thick as a brick.

[@rosalindwyatt8274]

Aw, a lot of harsh comments here. I thought he was quite sweet and tried really hard to follow Ruth's advice. At times he could be obnoxious but once he had seen Ruth's POV he really threw himself into it all and was very enthusiastic. A nice episode, thanks. Weird how 2007 has aged so quickly, in my mind it was only like 2 years ago 😅

[@janettedewar6617]

Nothing in that hotel is good Ruth is right. What on earth is he doing trying to run a hotel? Well civil servants are good at procrastinating.

[@NaomiBrady-im4yi]

Ruth was very brave staying there.Discusting and insulting to expecting paying costumers to stay there.With an attitude even more discusting.

[@noongourfain]

15 years ago.

[@nunyabiz6925]

This hotel is horrible . It reminds me of a flophouse.

[@RadCenter]

Now Peter needs a good barber and a good tailor. And am I the only only who hates the decor in that redecorated cafe? Nothing about it suggests "historical" to me.

[@currybase]

It looks cold and institutional-yes.

[@virginiamoss7045]

It did lighten up the room and anything would have been better than before, but I would have gone a different way.

[@LisaNH934]

Interior pics on website look nice but just 2 stars and not great reviews ~ love the architecture of the building. Is this the town where 'Foyle's War' was set in the 40s? (Great show!)

[@aussiemouth747]

Yes. Foyle's War was set in Hastings. Great show. Classic British drama.

[@vickidickinson2888]

My vote is for the budget hotel unless he ups his game. Is he still in business?

[@alsocyan.4369]

yep, my friend works for him. class bloke

[@Nicci82]

If I ever go to Hastings, I'm staying at Peters. I like him, he's quirky.

[@ivanolsen7966]

18:31 ..... 6 /7 years ... redecorated .... WALOS ..... he needs to sell and give it to someone who actually CARES

[@MS-tw5qv]

No place for anyone with asthma or allergies 😨

[@RichardBriggs89]

"I don't need your advice" so that's why ya business is doing brilliant ya soft lad

[@sonaterese799]

It's not possible for the Hotel to have been in business for 20 years - it would have been bankrupt long ago

[@inhighspeed]

I don't know, there are countless establishments offering substandard service and accommodations that somehow hobble along nonetheless. Never underestimate the depths some people will go to save a few quid, or bucks, as the case may be.

[@sonaterese799]

@@inhighspeed Thanks, but I guess I was being sarcastic more than anything because this guy was soooo exasperating - unfortunately they always are in this series but thats why so many of us watch it LOL

[@robinbirdj743]

I think he was rather newly divorced :(

[@nudisco300]

I'd imagine he's got a big civil service pension paying towards the losses the hotel invariably makes.

[@user-ij1nv8be3i]

My idea too. He's considered unfit for work on personality grounds. No one can work with him in a team. In the Netherlands they call it room 101. Kept on the salary list of the government, but not been expected to turn up for work. I know a few. But it is just a wild guess on my part. @@nudisco300

[@sararichardson737]

What is it with adults and their collection of cuddly toys? It’s creepy

[@noongourfain]

People of consequence! Oh my!

[@ivanolsen7966]

17:20 ... " no wish to work with her " ...... THEN WHY ASK HER TO COME ! ... I suggest a producer has had a few well chosen words with him

[@newgabe09]

Probably they did, in the hours that don't make the final edit :)

[@jillp3761]

Would we watch these shows if they didn't have people in them that made us react?

[@rachs57]

I love these shows...helps me 'see' what needs doing in my own tiny apartment! I think alot of these manipulative people saw how Gordon Ramsay swept in, spent a fortune to rehab their facilities and think if they scream for help, subsequent inspectors will clean up and rehab their hotels. 20 years of filth and neglect...clean up you slobs!!

[@ivanolsen7966]

haven't seen this video before

[@aaronobryan9715]

His ego seems incredibly unwarranted….I AM glad he’s listened…ABIT…lol

[@janeclarkson8471]

Typo: DOSS HOUSE!

[@currybase]

What is the emotional equivalent to Dunning Kruger? And add in Napoleon complex.

[@lucieudem]

today the idea of exterior is not important is ridiculous. many persons are going to check on Google Map if the hotel is really there (lol) and if it's look nice.

[@user-rl8mq9uf7b]

Strange fella he put a mouse under Ruth's pillow how odd very creepy possibly mad Ruth was glad to not get food poisioning

[@brownsand3482]

ruth is totally correct im happy she succeeded....nice show given by ruth to the point and totally correct

[@kwinterburn]

I stayed there ,it was Exactly like on the show , it was seedy in the extreme the owner is totally mad , but a lovely man the flags on the table is a thing as is the "museum" downstairs , the surrounding area is like Beirut

[@diymama8657]

I love watching these shows,however, I felt like Ruth was extra negative in this one. If this was the first of the episodes that I seen, I probably wouldn't have kept watching because of it. He at least was very self-aware and deserved a lot more credit and respect 👏 😢

[@davidpankratz142]

Peter and Ruth try to work it out and learn from each others strengths and struggles u could go further with listening and understanding what hasn't worked and what can for your building and business

[@TherapyTea]

Gosh! The hotel is expensive for a 2 star. I just looked it up.

[@aussiemouth747]

Location, location, location. Guess they think a view of a rock sea shore is a wonderful thing in the UK.😆

[@brownsand3482]

if ones has too many objects ones puts in your own home ruth is totally correct