Hotel Problems (that's the property of OUP)

[@longnguyenvan1819]

I'm a vietnamese , I really like English language but My skills are not good . I hope to watch videos from you . Thank you so much !

[@chaulethanh752]

Ha

[@janethbonfil4427]

Thank you very much for sharing. I consider it very useful for my English classes since it deals with customer's complaints, May I use the link of this video (credited to you) in one of my English lessons? thanks

[@Tupapcu]

I got one for you. how do you deal with a hotel guest that refuses to use electricity and won't open his own door because there's a electronic lock on it that requires digital sweep card?

[@mistofoles]

Hmm...a couple of points - when the receptionist checks the woman's reservation, she asks for her credit card. At that point we hadn't established the woman was paying by card, the receptionist should have ask the woman what method of payment she wished to use first. Also, instead of walking all the way to the cash machine and back before she got a taxi, why didn't the woman just get in the taxi first and ask the driver to stop at a cash machine on the way ?

[@mrh650]

Right

[@tsheringwangdi8301]

where will i get the other videos (other units)

[@alexanderanthonyalmonterom7070]

Dimistro poniéndonos a ver vainas😂

[@veronicaalvarez6171]

great. how can I use this video, I would like to file this video for future classes

[@다또또]

1:07 what does it say? the ____ are just over there. I can't catch it. can someone help me with this part?

[@Aisyah-tj9uh]

it’s “lift” i think

[@ricardoalonso8175]

Hi where can i find the rest of the videos to this business english course? I have the book but not the videos.

[@andresdon5118]

I love the receptionist woman

[@또잉이-l2u]

Help !!! 2:48 what did she say?? ____ for about 10 minutes time ???

[@totoybrown9544]

Let me guess: You huys went here for schoolwork as I did

[@hikaruu77]

Hula ko.... TLE?

[@christinejaya.lumdang6760]

AWIT KA ETHAN HAAHAHAH