As someone who is majoring in hotel management, this is a fantastic video to learn from. None of the hairs or dirt are acceptable and it is apparent that housekeeping is not performing room cleaning the way they should be. I give you lots of credit for handling the situation the way you did and I sure hope that this goose chase resulted in a comped room. No excuse for making guests run around at midnight to almost half-a-dozen rooms. Seemed as though staff was pretty professional about handling it (other than the shift change issue).. Excellent video (as always)!
@TheElevatorChannel8 жыл бұрын
Glad you enjoyed! This was a shocking experience, especially in a mid-tier limited service hotel like this one. Management never made any attempt to reach out, and I didn't receive any sort of discount. Not even an apology.
@cannycart8 жыл бұрын
Terrible customer service. Much of the reason some of these smaller chains cannot make it - after all it is a business of providing excellent hospitality.. (-:
@Ih8kone Жыл бұрын
@@TheElevatorChannelYou should have demanded one.
@reggiesmith29227 ай бұрын
So let me say this you a fool u get what u pay for asswhip lol idiot
@AryanAdhikary-fv9ph4 ай бұрын
@@TheElevatorChannelI’ve been to a much worse hotel in India at Delhi during an airport layover. It’s called The Paramount hotel
@sidavey92898 жыл бұрын
Well, that's one hotel I shal strike off my list for my trip to Atlanta in the Fall. What a shambles. Love your channel by the way. Especially the hotel reviews and train and 'plane segments.
@WindowSeatFlyer8 жыл бұрын
Glad to see you wrote a review on TripAdvisor. I hope you linked this video in the review so potential guests can see your exact experience and avoid this hotel at all costs.
@TheElevatorChannel8 жыл бұрын
+WindowSeatFlyer It's amazing to me how the tone of reviews is still so positive. They still have a 4-star average. I've stayed in places with a 2-star average that were cleaner than this.
@parkerrowland4583 жыл бұрын
@@TheElevatorChannel I really think that the reviews are fake. I’ve seen documentary’s about A auto repairs shop in Canada that is creating fake accounts and doing it
@bradbest82218 жыл бұрын
I would have walked out the door and headed over to the Hyatt Regency across the street........This place doesn't need business until they clean it up a bit...........amazing court yard tho .
@LividCruiser8 жыл бұрын
Brad Best I always stay at the Westin Peachtree Plaza when I'm in Atlanta. Elevators are too fun to ride there!
@thealexpshow7824 жыл бұрын
Yup. Me too. But a good tour setting
@Toongeek458 жыл бұрын
Did you notice that room one did not have a roll in shower even though it was an ADA compliant room?
@jazzyjay814 жыл бұрын
Does not have to have a roll in shower. Can be an accessible tub. Usually they are 50/50 in hotels.
@JMANWiSS8 жыл бұрын
10:28 I had to replay this part a few times, made me laugh, "throw pillows" you made me laugh with that one lol
@dave116868 жыл бұрын
Please tell me you got comped or at least a partial credit for all of that.
@georgef5518 жыл бұрын
* Cigarettes Should've contacted FOX Television and get Gordon Ramsay to rip the place apart.
@georgef5518 жыл бұрын
***** Never heard of it.
@georgef5518 жыл бұрын
***** Figured it might be such. No Gordon Ramsay, I'm sure. :)
@Kaden3037 жыл бұрын
Bring the BBC in
@andrewholbert14866 жыл бұрын
Look up the Lancaster Family Inn in Lancaster, PA
@halfajob12026 жыл бұрын
Yes
@lordtrevorthebarber88777 жыл бұрын
Wow....how did u keep calm. Good vid review
@ryanfrisby73894 жыл бұрын
Maybe keeping the first room would have been a good idea if you’d know what was coming lol
@scratchpad79548 жыл бұрын
I love your reference to Nightmare On Elm Street.
@clcheatw8 жыл бұрын
Wow! I wouldn't expect that from a 4/5 review on TripAdvisor. Hopefully your video will give that property the kick in the rear it needs to get their property back in shape.
@stevenk82098 жыл бұрын
I was just in atlanta Feb 14 - Feb 16. Although this was probably at least $50-$100 more, the Mariott Marquis I stayed at was phenomenal. They were so great, let me stay on the 41 floor which was the highest for normal members, and overall an amazing experience. - edit - in case you were curious because I noticed we stayed the same dates, we paid $209.00 /night but normally its cheaper because we paid extra for a city view.
@CAelevators.8 жыл бұрын
Do you have a video of the elevators?
@STUAA2025 Жыл бұрын
9:57 The TV almost looks like it has a tophat.
@JoshCraver90008 жыл бұрын
I would've given up after the fourth room, checked out and went to the Marriott Marquis!
@amtraktraveler91188 жыл бұрын
I would have checked out after the 2nd time. That is totally unacceptable. They probably only have two housekeepers in the whole place and they spend less than 15 min in each room. Gross!
@FloridianElevators8 жыл бұрын
I've stayed at the Marriott Marquis a couple times. Friendly staff, great service, clean rooms, etc. Overall a great hotel.
@williamscoufaras70457 жыл бұрын
JoshCraver9000 The Marriott Marquis is a lot more expensive than this
@ericsturniolo8 жыл бұрын
Dang! Now I see what you mean! That is truly unacceptable!
@TheElevatorChannel8 жыл бұрын
+ems318 The place seems so nice on the surface, but the housekeeping issues were out of control. Plus all the other issues...
@BrandondHasty8 жыл бұрын
i think the housekeeping staff aint doing there job
@crazyboy723758 жыл бұрын
+The Elevator Channel I think the real question is are the general managers actually gonna start improving things or was he covering his butt
@21xd098 жыл бұрын
Agreed.
@michaelpaternostro91778 жыл бұрын
I agree 😲😵😶😯😐😷
@PeterNancarrow8 жыл бұрын
Sometimes I am embarrassed to complain but if you don't complain or report problems how can a hotel improve the service they provide.
@nymetswinws8 жыл бұрын
Don't be embarrassed speaking up for yourself. You are the paying customer. It is their job to satisfy you, not your job to satisfy them. :)
@MonsieurNarlan7 жыл бұрын
These people have (or should have) done school. It's not to the customer to teach how to do the service, there is a big industry entirely commited to this.
@orangepower19757 жыл бұрын
unfortunately in older failing hotels like this, most of the employees just shrug their shoulders and don't care no matter how much you complain....they just want your money
@jimhawse45373 жыл бұрын
Uh, good luck in a rundown hotel lol Sorry if i came off rude
@DoctorColeman2 жыл бұрын
Hi Can you Do A Revisit To Anything Improved since You’re Last Visit?
@504RoadTrips8 жыл бұрын
What a nightmare. I have gotten to where I only stay at Hilton properties (unless that isn't an option) and even then, I still check TripAdvisor carefully first. There has only been one Hampton Inn that was unacceptable and I got the night comped and HHonors moved me to a Doubletree. It costs a little more but it's worth it to not have to deal with dirty or run down hotels.
@504RoadTrips8 жыл бұрын
I just read your TripAdvisor review BTW. Good job! More recent reviews, starting around the middle of February are equally poor. Of course there are excellent reviews mixed in, but some people are thrilled just to have a bed to sleep in I guess. In reading some of these bad reviews, you can almost pick out the ones that involve the same rooms you were assigned.
@marty66412 жыл бұрын
@@504RoadTrips I love your videos they are very awesome you're a great hotel review guy. I've been a long time Hotel professional working for Hilton and you get what you pay for this is a non-branded hotel I personally would've left after the second room can't expect much specially in this part of Atlanta
@crapper18 жыл бұрын
when i was looking for a place in atlanta i saw this place and thought best Western isnt too bad but then chose the red roof inn in Lithonia
@gladfan19898 жыл бұрын
So sorry you had to put up with that. Sounds like the desk people were professional. If I ever stay in Atlanta, I'll stay somewhere else.
@jamesporter25424 ай бұрын
My first time in America was to Atlanta in May 2022 for a convention. I stayed at this hotel for a few nights. The room I stayed in was on the top floor (similar to room #4) and it was okay, not in the greatest/safest of locations but for what I needed, it was fine. The mini fridge leaked on me and I was woken up one night by gunshots. I had breakfast included but it wasn't anything I was expecting and it didn't look appetizing. The staff were all friendly, but I wouldn't be enough for me to return to this hotel
@iscreamadventurec68238 жыл бұрын
I am so sorry you had a bad experience. I stayed at the Ellis Hotel last year and loved it! This is a small 16 floor business style hotel with private floors (using your keycard) and ladies only floor.
@pete98662 жыл бұрын
Nov 2022. Booked 2 rooms. Staff was excellent. (housekeeping notwithstanding because they will not come unless you specifically ask). Location is not as good as they make it out to be. Neighbourhood is a bit sketchy. Rooms are dirty and need updates. Shower is small. Toilet seat was loose. Phones in both rooms had the hand set disconnected and the phone disconnected from the wall plug. Was going to plug it in but the jack was so scuzzy I did not want to touch it. Had to go to the front desk to tell them because I could not call for to tell them there was no coffee or cups in the room. The front desk said that it happens because kids unplug them??? Well, then the staff should plug them back in. Also, the electrical outlet was way overloaded. The "convenience store" had a few bags of chips and a few bottles of soda. The door had gaps in it so large you could see outside and it made the room cold. Free breakfast was actually quite good and the staff there were fantastic. Bottom line, the hotel photos on their website are not what the hotel actually is. We booked from the Ascend Hotel Collection Group website and were very disappointed.
@TheTechOwl8 жыл бұрын
+The Elevator Channel you can change the frame rate on your iPhone in the system settings.
@robertdyerofficial8 жыл бұрын
Excellent review.
@andrewholbert14866 жыл бұрын
Lancaster, PA, visit the Lancaster Family Inn. It has had 3 restaurants open then close in 2 years. It just recently was reopened after the health department shut it down twice. The websites reservation system is broken, you have to book from Expedia or something like that. Reviews state that the receptionist warns against staying, and only around 2/110 rooms are occupied nightly.
@ManiacalMichael5048 жыл бұрын
Got to love the canned responses from the hotel managers on sites like TA. You saw 4 different rooms, are the rest really that much better?
@oneeyedjack22548 жыл бұрын
Ive had good lucknwith Holiday Inn express, they cost a bit more but Ive never had any issues (except maybe location in regads to walking to anything) but they have a decent simple complementry breakfast
@RakelDaNell5 жыл бұрын
I read somewhere that changing linens between guests is actually NOT an industry standard for hotels. I wonder how truthful that is.
@matthewlimoldaccount8 жыл бұрын
I went to a hotel in Bathurst Australia and it was much was than this. It was called the family hotel and was placed above a bar. The facilities were to be shared (toilet, shower, etc) The rooms were miniscule You can imagine the rest...
@isaac246 жыл бұрын
What music was in the beginning?
@rricci3 жыл бұрын
It's been 4 1/2 years sunce this was posted. Have you ever gone back?
@noahmadole67013 жыл бұрын
Yes he did: kzbin.info/www/bejne/eZi2qYBqdth6nJY
@Ih8kone Жыл бұрын
Is this hotel independently owned and operated? Or is it owned by a chain? Have any improvements been made since this video?
@LividCruiser6 жыл бұрын
Stay at the Westin Peachtree Plaza next time you’re in Atlanta. May be a bit more pricey but the rooms, views and service are AMAZING.
@williamscoufaras70457 жыл бұрын
I think the key on room 4 didn't work right away is because it wasn't programmed for that room. I think it was for the 3rd room
@3dkidsartfairs3 жыл бұрын
Surprisingly, I was at the Hilton Downtown Atlanta in November (11/14/21-11/17/21), and let me tell you - while the room was nice, the pillows (like those at the Homewood Suites BWI) sucked as they were deflated. And housekeeping didn't respond to my request on the first night (as they only do Housekeeping on request due to COVID-19), but staff here were really friendly. Next time I will look into the Marriot here as I am also Marriot Bonvoy.
@jazzyjay816 жыл бұрын
This is now a Choice property.. part of their midscale "Ascend Collection"
@Ih8kone Жыл бұрын
I really hope they gave it a massive renovation.
@thewildeeper5 жыл бұрын
Oh wow. Old video....Makes me wonder though, is it a better strategy to deal with it and not request a 2nd room? There's never a guarantee that it will be better, and sometimes (like in this case) it could be worse
@twcguy58537 жыл бұрын
What was the first song
@RalphQuidonePhotography8 жыл бұрын
Gordon Ramsay or Anthony Melchorri (Hotel Impossible) needs to get to this hotel pronto! Anthony would love this more than Gordon! :) I am sharing this to Anthony's facebook
@jimbopdx634 жыл бұрын
Wow! That's all I can say. I don't travel very much any longer but I've only had to change rooms one time and that was due to sewage backing up in the shower at a Motel 6. I stay in Motel 6 a lot when traveling because I've had pretty good luck with them and they are usually inexpensive.
@williamscoufaras70457 жыл бұрын
Would you consider staying again after the General Manager wrote you that he will improve the cleanliness issues that u mentioned?
@gradymcclintock37662 жыл бұрын
He could always revisit you never know they might have a new house keeper
@williamscoufaras7045 Жыл бұрын
@@gradymcclintock3766 he did actually a few years later
@pm412248 жыл бұрын
What hidden camera technique did you use? I'm a bit curious.
@Ihdc18 жыл бұрын
It looks like a gopro attached to his suitcase.
@pm412248 жыл бұрын
You're right... it is a GoPro. The model he used is the HERO4 Session, which is his standard "Trip Report" camera along with his Handycam. A neat idea for a hidden camera.
@skelemor31107 жыл бұрын
I have a complaint......you spelt complaint at 24:48 you said compaints
@Rodj123418 жыл бұрын
Did you read the response the manager gave you on the review? Also, their page says they are undergoing a renovation.
@TheElevatorChannel8 жыл бұрын
+Rodj I actually included his response at the end of the video. Hopefully the renovation inspires them to revisit their housekeeping and maintenance policies.
@Trucker46998 жыл бұрын
How many floors were at this hotel?
@richardsundown21758 жыл бұрын
Hate to see what you'd have to say about a Motel Six stay I had recently omg
@rozozzy8 жыл бұрын
Had to stay there once....it was the closest to the hospital...where my Dad died...I switched rooms 3times and wound up in the district manager's room.lol
@scratchpad79548 жыл бұрын
+rozozzy I'm sorry for your loss. 😦😦
@rozozzy8 жыл бұрын
David Stott thanks..you are too kind
@apetersenALT8 жыл бұрын
Sorry to hear that.. =(
@ChloeLane10118 жыл бұрын
Wow! And here I thought your stay at The Howard Johnson in Virginia was unbeatable. The only positive is the staff and GM of the hotel we are extremely friendly people. Better luck to you next time you head out to Atlanta.
@TM1981ify7 жыл бұрын
Sorry about those events.. I admire your review and negotiation.
@redcowcat87058 жыл бұрын
how much it costs to stay in this hotel?
@TackyFlamingo3 жыл бұрын
Oh wow it does kinda remind me of the Mirage in Las Vegas. Difference is that it was actually clean and nice lol
@alexola26218 жыл бұрын
Does this top the hojo in Norfolk
@TheElevatorChannel8 жыл бұрын
+Alex Ola Absolutely. This place was disgusting, and it's a much higher-class property than the HoJo.
@LinxFox8 жыл бұрын
Wow i normally stay at the cheaper hotels also , reminds me of the dump of a Howard Johnson i stayed at once in Michigan or a small Motel near State college PA (somebody in the room above us was obsessed with their shower all night and we kept hearing it turn on non stop). Will be staying at my highest end hotel yet though this sept for PAX west, the Crowne Plaza, and believe it or not with the group rate it is 178/night and a Quality Inn is 189/night and after this i would question what that Quality inn would be like. I just hope i do not see bad thing at that Crowne Plaza, but based on reviews and what other PAX guests have said it should be fine.
@daytonf29598 жыл бұрын
That is so disgusting. I can't believe it's a 4 star hotel and has hair all over the place. Well I guess u learned to never stay there.
@misterhat58236 жыл бұрын
Four star on TripAdvisor is not a four star hotel.
@JimTurnerTech7 жыл бұрын
I've traveled for business weekly for nearly 10 years across the US and Canada. Never have I had an experience this bad. Thanks for documenting so thoroughly.
@jillmondt53983 жыл бұрын
The place, hopefully by now, has hired better building maintenance and housekeepers/room attendants. In addition, after seeing the door on your second room and all the cracks on the ceilings and walls, I suppose there are structural problems.
@SirensAndElevators8 жыл бұрын
Hard to believe trip advisor ranks this hotel in the middle of the hotel rankings for Atlanta. And honestly I would not have been comfortable having a room on the 1st floor facing an urban street. lol.
@TheElevatorChannel8 жыл бұрын
+WI Sirens And Elevators I know. Seriously wondering if the other reviewers stayed in the same hotel I did. If it were just 1 room, I'd say that I just got a bad one. But I saw 4...
@charlesraymond27518 жыл бұрын
that is truly unacceptable. how can they not change the sheets that is just sad how hard is it not to change the sheets after every guess. cleanliness in the bathroom is not acceptable. Particularly I know better than that because I'm a custodian who works for the Board of Education for 9 years and I do like 4 bathrooms everyday and I keep it really extra clean. When it comes to do the bathrooms I'm into detail when it comes to that. I spend a lot of time doing the bathrooms. So to me that's why I love my job and I take pride of what I do because at my job the Number 1 rule is the kids so they don't get sick from germs and residue and mildew. I don't know what kind of housekeeping that they have but to me their not doing their job like they just don't care. They need a new housekeeping staff who can do their job right. someone who cleans the way it should it be clean, THE RIGHT WAY. Cutting Corners is UNACCEPTABLE. Their Should be no Excuses why it's not being cleaned. They Need to get into some kind of routine in order to make it a better place and to make it happen for their guess when they come to stay.
@22408aaron8 жыл бұрын
This may seem far fetched, but do you think maybe a foreclosure happened with the previous owner? Nobody dumps that kind of money into someplace and treats it like this. Possibly a new investor got it really cheap from the bank and is running it with zero experience. Either way though, it almost seems that the lower down people want to see the place succeed. Who knows. Your editing was great BTW.
@TheElevatorChannel8 жыл бұрын
I really can't figure out what happened here. Strangest part for me is the other TripAdvisor reviews. It seems like I'm the only person who doesn't love this place.
@juancarlosrojas36337 жыл бұрын
What trip website ( like TripAdvisor ) would rate it four stars? That is uncalled for.
@prowindowlicker22347 жыл бұрын
Juan Carlos Rojas there's a reason for that. The vast majority of people who book that hotel are drugies, for drug deals, and hookers. And because the staff is no questions asked they rate it high.
@ryanfrisby73892 жыл бұрын
I’m guessing that they bought fake reviews to boost the average. It’s a little secret of the industry.
@undercatcards30806 жыл бұрын
Hello! Do you take requests? What I mean by that is I know of an inn that would totally floor you-the Watsontown Inn in Watsontown PA
@williamscoufaras70457 жыл бұрын
I would have kept the first room and asked housekeeping or the front desk the next morning to clean it all up. Not to mention you said that the bed is the most important part of the room and the bed in the first room was spotless and the 2nd 3rd and 4th room had disguising bed sheets had hair or stains. You could have kept the first room and asked them to clean it up tomorrow morning to solve all those issues and you would have been fine and it wouldn't have been such a bad experience. However you did uncover what this hotel is actually like and I'm sure a lot of people wouldn't have thought it would be that disgusting. Not to mention it's more upscale then typical budget hotel
@Ih8kone Жыл бұрын
I would have done the same thing.
@williamscoufaras70457 жыл бұрын
You could have kept the first room and tell the front desk that the room needs some attention and you would have been fine and it would have been a better stay for you. But really they could do a lot better at keeping up the rooms in the hotel. You are however lucky to get room 224 despite that it was a little dilapidated but it's better that 205
@michaelglissonjr94907 жыл бұрын
Wow Jacob that is pretty bad.....I stayed at the Sheraton Pentagon City in Arlington VA and we had to mive rooms when the 1st one had a cleanliness issue
@bhangraman70008 жыл бұрын
Has this property always been owned by best western. The few best westerns that I have stayed at have been pretty good. But most Best Westerns outside of the US are kept to a higher standard from my experiences.
@TheElevatorChannel8 жыл бұрын
+Zoraver Singh Best Western actually doesn't own any properties. All are independently owned franchises that need to maintain certain standards. (Those standards are likely why this property no longer has the Best Western name.)
@bhangraman70008 жыл бұрын
+The Elevator Channel I am familiar with tjat. Best Westerns outside are typi ally 3.5 to 4 star property's so they are kept at an even higher standard. Your experience was unacceptable and they should refund you tour money. I stayed at an embassy suites recently and they took $200 off of our bill for a leaky toilet and a non functioning heater
@marvincarlton26786 жыл бұрын
What? They didn't give you a discount or a refund for your experience? As a former hotel manager, that would have been the first thing you should have been given after the first room!
@bailey2103-37 жыл бұрын
Or sometimes a 5 star independent hotel
@elevatorman4275 жыл бұрын
That front desk employee who went up with you sure seemed nice though. Staff just isnt doing a good job cleaning that place. I will say the way it designed part exterior and part interior corridor is unique though. I have always when staying in a hotel preferred to stay in an interior corridor over exterior though.
@22408aaron8 жыл бұрын
Oh, and don't mean to make anything look bad, but you spelled "cigarettes" wrong at 25:22
@camdenjones51027 жыл бұрын
Why did they have to get you on the first floor? LOL
@AUTISTICLYCAN8 жыл бұрын
Dude let me tell you why the door is warped. That is a perfect example of what a ghetto hotel should have. The metal fire door entrance to your room was warped because; it is a sign that Law Enforcement in the past has broken in that room leaving the door warped permanently from the effort. The room I was in in Hampton Plaza was the exact same way. Dude that place is just a few levels up from the homeless mission. That place is not quite nasty yet but it is fast pushing the meter to the red line on nasty.
@jameshanson57127 жыл бұрын
Canis Lupus I
@TheElevatorPlanet8 жыл бұрын
Holy shit!! Yeah, some hotel there. Obviously, what's really sad about this is that this place has the potential to be a really nice hotel. (With all of the Furniture, Beds ect...) And it seems like they're lacking on the most simplest of things. (i.e: The hair in the bed, the debris/crap in the bathroom ect..) At least the front desk service was good. And I think the mini-pillows is a Best Western thing. (The last one(or two) I was at had them.) Is this worse than the Howard Johnson in Virgina Beach you were at? BTW: "Did somebody wipe their nose on the door" - Ha!, That's great!
@TheElevatorChannel8 жыл бұрын
+MGIII I'm chalking this up as my worst hotel experience ever. And given the positive reviews and class of the hotel, it was a total shock.
@longhaulflyer8 жыл бұрын
I have to say, after the 2nd room wasn't clean, no less the 3rd and 4th, it would definitely have been acceptable to request a refund and book a stay somewhere else. Especially after the problems continued to pop up in the 4th room, I think you would have been completely justified in at least asking for some compensation after the stay, if not a full refund to book a room at another hotel.
@leavemealone4698 жыл бұрын
I stayed here when it was a Best Western and man I do remember it being much better. I don't remember any issues. but that was like 9 years ago... But some guy with a gun ran into the place with a gun supposedly. Atleast that is what my friends said..
@idlehands11111111117 жыл бұрын
Wow glad I booked The Glenn Hotel!
@rayfordhickman30877 жыл бұрын
thats why Lysol goes everywhere with me. Even 5 star accomodations are filthy and not cleaned properly.
@CWAent8 жыл бұрын
you should of stayed at that hotel across the street or when you had your first room the hotel that you saw in the window is what i meant
@AryanAdhikary-fv9ph6 ай бұрын
I would go to the Hyatt regency next door
@MisterMikeTexas4 жыл бұрын
"I was sitting in the Inn At The Peachtree Atlanta, GA. I was listening to the air conditioner hum. It went "hmmm, hmmm, hmmm, hmmm, hmmm, hmmm, hmmmm!" Warren Zevon - sort of. 😄😄 Seriously a hotel air conditioner is good white noise.
@gman830908 жыл бұрын
I've done hospitality and that not how to keep clean a hotel that's not on
@OPG27115 жыл бұрын
Now a 3-star hotel on TripAdvisor.
@WhiskyCardinalWes6 жыл бұрын
I really hate to make fun of your experience, but having served in Iraq, I have literately stayed in a cleaner room of a building that earlier in the day I had the Air Force drop a 2,000lb bomb on.
@jen931064 жыл бұрын
No wonder that fourth room wasn’t as gross... nobody ever stayed in it since they couldn’t get in due to the key malfunctions! They prob ended up giving previous guests a new room and key before you got them to actually look into it and do something about it.
@19brandon668 жыл бұрын
...smell? Probably the 'cleaning' staff tokin a joint...
@stealth8658 жыл бұрын
Wow, what an ordeal! Some of these faults/issues could be overlooked if they would just bother to clean the rooms properly, but apparently that's too complicated for the staff. Bad hotel, but good video, thanks for sharing your nightmare experience lol.
@OfficialProjectEnded2 жыл бұрын
This hotel is now officially a 3 star hotel.
@bailey2103-37 жыл бұрын
This is why I stay at brand hotels.
@gladfan19898 жыл бұрын
This left me dumbfounded. No wonder this isn't a Best Western property anymore. All I can say is, thanks for helping people avoid hellish motels like this one. If I ever travel to Hotlanta, I'll find any other place BUT this one.
@TheElevatorChannel8 жыл бұрын
+gladfan1989 Such a shame, too. The 50s architecture had a lot of charm, and it seems like they poured a lot of money into renovations some time in the last 10 years. But they failed on cleanliness and maintenance... the absolute basics. This could have easily been a positive review.
@jormuz1008 жыл бұрын
+The Elevator Channel great video
@scratchpad79548 жыл бұрын
Hello, again.
@Tiger21820 Жыл бұрын
Have you ever had it where a hotel assigns a room to you that has already been rented out by someone else? I have! NOT A GOOD THING!!!! YOU COULD GET SHOT, OR HURT!!!!
@Carman17448 жыл бұрын
Sounds like they need to train their housekeeping better and do a better job with maintenance.
@andrewalsid15007 жыл бұрын
Hey the elavator channel the manager responded to your experience
@lormarina8 жыл бұрын
The wall behind the toilet is probebly because of the wallpaper. You shouldn't put wallpaper in a bathroom.
@idl3k_elev8 жыл бұрын
I really don't like the idea of sticking wallpapers in the bathroom.
@liamjmbtaandrailfan27918 жыл бұрын
I read your Tripadvisor review before this video and I knew this was going to bad I feel so bad for you having to switch 3 times and the 4th room wasn't much better and almost had to switch again when that lock was broken this place looks nice at a glance but this is just disgusting they really need to clean better and fix these other matinice issues
@liamjmbtaandrailfan27918 жыл бұрын
I know I spelled that wrong
@amtraktraveler91188 жыл бұрын
Bang for your buck Hotel!!
@stateofeastdakotatours66623 жыл бұрын
Surprisingly, the Extended Stay America hotel in CO Springs is even worse, the lobby is tiny and gives off hospital vibes, the cleaning is flawed, the breakfast is a joke, I was disappointed and lied to seeing on the web there was a pool, but there isn't. The rooms need more light, and a bigger size, there is no odor fan in the bathrooms, and the *WORST* part about it all is... the stair rooms. The stair rooms are EXTREMELY dark, with a GIGANTIC echo, it smells of old wet wood mixed with carrots and ranch, and FIRST TIME I went in any of the stair rooms, and I WAS alone, I heard footsteps walking up, in a loud and speedy motion, as if there was some ghost. I cried in fear of it.
@trestoncottle6308 жыл бұрын
I have to admit, when I read the "Nightmare on peachtree street," I laughed out loud for once in my life.
@Tiger218205 жыл бұрын
Best Western Plus!? More like Worst Eastern Minus!!