Top 10 Questions To Ask Your Window & Door Salesperson

[@sylviabush8017]

Was I the only one nodding and smiling as if you were directly in front of me? LOL Sitting at your desk was a great idea to connect with your viewers. Great questions to ask. Thank you for your help.

[@HoustonWindowExperts]

Thank you for watching and your comment. I'm glad we were able to connect in such a way. I truly enjoy engaging with our viewers.

[@KatSchlitz]

Red flag if they ask you this question, means high pressure appointment: "Will both decision makers be present?" Questions: 1. Detailed pricing, itemized showing brand & model & glass type & specs including U-factor & labor? 2. Who are your installers, subcontractors or your employees? (hard to verify) 3. What will the installer do? Will he remove trash? 4. How long will this take? (dependent on number of installers) 5. What materials are they using, type of caulking, foam or insulation type? 6. Who will measure the windows, what are the credentials, will it be the installer person or someone else? (downsizing by even 1/4" to make it easier to install could make it a worse install); What tolerance of measurement, to what fraction? 7. Insurance for install, for leaks? 8. What do I need to do for preparation? What will you do? Move furniture, take down blinds, etc. 9. What is the warranty on window and on labor? What happens if my window breaks, how long does response take? 10. What are your references with phone / email contact information? Addresses to drive by? 11. Do you have a showroom?

[@HoustonWindowExperts]

Thank you for making this list. By the way, these points are all noted in the Chapters selection in the links below the video. It's a time saving feature by KZbin.

[@mcdonaldsfreewifi7262]

Thanks for outlining them. (:

[@TheBandoury]

Thank you!!

[@darkknight17]

Dear Kat, God bless you. Thank you for writing these up. I am about to refurb my first home which I purchased, and unfortunately it needs new windows. I ALMOST got suckered into letting the builder do the window purchasing and fitting as I was naive as a first time buyer. I now know better and this list will help me enormously.

[@PiousParable]

Asking about the installers is EXCELLENT advice! I've seen tons of home owners sold on a great product but ended up with faulty installation!

[@freewaybaby]

And THAT, is the thing that had stymied me at every turn, when wanting to replace windows and doors in my old house. I’ve had too many jobs done that were so expensive, but left things infinitely worse than before they were done. The old saying, “If it’s not broke, don’t fix it!” becomes an unwelcome mantra sometimes.

[@jeremyhuckeba1769]

As an Account Manager for ProVia I just wanted to say thank you for great content! I take the information and “reverse engineer” it to help be a better advocate for the homeowners when working with dealers and giving the “why” on buying our product.

[@HoustonWindowExperts]

Jeremy, thank you for watching and for your comments. We are a provia dealer but all we sell is the doors. With your help, I'd like to make some door videos soon.

[@jeremyhuckeba1769]

@@HoustonWindowExperts I cover Central NC to the Coast however I'd be willing to help where I can 😀. Contact me anytime.

[@HoustonWindowExperts]

Awesome!!

[@Minalill]

I'm meeting with a window sales person today. So glad I watched this video! Now I know what to ask.

[@scottwebber652]

Hard to believe but this guy knows n shares his experience with the customer. Not just a slam dunker.

[@cerisinc]

This was very helpful. Thanks.

[@busbyrobert3980]

Okay, okay, okay. I know this comment is late, but this and a couple other of your videos were very helpful and right on time. As a matter of fact I've got someone scheduled to come and give us a quote tomorrow. If this guy is not as knowledgeable or entertaining as you then trust me his sales pitch will be cut extremely short. Knowledge is power. Real power is when you have the money to spend, and quality is expected as the end result. Thanks for the videos.

[@HoustonWindowExperts]

Thank you for your comment. Please let me know how it goes! Jeff

[@busbyrobert3980]

Hey Jeff. Our (my wife and I's) window replacement agent was very nice. He answered all our questions. He demonstrated (with small models) how the replacement window would fit in the existing space. This considering the outside is brick. But I asked for a quote on "single-hung" windows. This is what we currently have. He quoted us for "double-hung" windows. Personally I think double-hung has to many moving parts. I want the advantages of double pane, gas infused, maybe coated windows. I don't want to be pulling windows out the frames. To me that's crazy. Now I do have 2 windows that are in bedrooms over the garage so they may work there for cleaning. I still want to keep the elements out securely. All that to say......are single-hung better than double-hung for protection from the elements? Or am I off base?

[@HoustonWindowExperts]

You are completely right. Single hung is always better!

[@busbyrobert3980]

@@HoustonWindowExperts Hey Jeff,

[@samadrid6321]

Luckily I worked for a local window company for ten years., so when I bought my home in 2001 me and my cousin ripped out all thirteen windows and an eight foot patio door replacing them all ourselves. I'm looking to upgrade now to some casement wood, wood aluminum clad or something on that line. Of course I'll be putting them in myself. Your video is still very helpful since I've been out of the industry for a few decades.

[@jwmart250]

Hi Jeff, Your straight talk approach to selling windows is refreshing. I just had three quotes for replacing 14 windows in our home in Connecticut. I just watched this video so I missed asking a number of the questions you suggested. One quote was scribbled on a brochure. The salesman suggested I take a photo of it with my phone. They were the most expensive national ‘Renewal’ window manufacturer. I received one slightly more detailed quote that specified the window size but did not break down the labor and materials. The third quote included window sizes and ‘miscellaneous labor’. That salesman told me the labor cost they pay their subcontractors ($550 per window) during our meeting. In all three cases our conversations were friendly, low pressure, and confusing. This was my first experience pricing windows. I have work experience working with salesmen and contractors. I let them give me their pitch. The information provided in their quotes and the out the door price is just the beginning of the process to confirm I’m getting the windows I want for a fair price. What I quickly learned is that all three companies are charging what the traffic will bear and point out the $30% price increase since the beginning of Covid. We all know labor and material costs have increased and are continuing to do so. However, average cost of $1600 per mid-grade double hung window from my two lowest quotes seems excessive. Our home was built in 1974 with Andersen windows. Any information you can provide about how to calculate realistic energy savings and property resale benefits would be appreciated! Thanks!

[@HoustonWindowExperts]

Wow... I'd keep looking for a better window company. Have you checked out JeffsList.com yet?

[@jwmart250]

I’m looking at Jeff’s list right now. It will be interesting to see who you recommend. It’s always great to get a good reference!

[@jjustin5177]

Great job thank you very much I wish you guys were in FL

[@HoustonWindowExperts]

Check out JeffsList.com

[@darkknight17]

Dear Houston Windows, I LOVE your channel and videos. God bless you my friend. I am about to refurb my first home which I purchased, and need new windows which significant adds to my costs and refurbishment affordability. I ALMOST got suckered into letting the builder do the window purchasing and fitting as I was naive as a first time buyer. I now know better and this video will help me enormously.

[@samathabombace749]

Thank You took notes I have over thirty windows in my house and you made me realize that this is a major major job so I'm saving money for it I am in North Carolina.

[@HoustonWindowExperts]

Great! Thanks for watching and your comment. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@tvc153]

I have window guys coming the end of this month and wow this video is awesome! Thank you so much!

[@HoustonWindowExperts]

That's awesome

[@HoangNguyen-be1id]

Great information , thanks

[@HoustonWindowExperts]

Glad it was helpful!

[@shawnblondin6443]

My wife and I are building and I stumbles across your videos, thank you so much for the information. You are so correct when you say knowledge is power. I believe knowledge is money in the bank! We are up in Ontario Canada and wish your company was here! Thanks again and I will enjoy the rest of your videos.

[@HoustonWindowExperts]

Thanks for watching and your comment. I'm glad we have been helpful!

[@marckbloemers]

Jeff, you are the man. What you described happened exactly to my wife. Deposit check needed, husband needs to be there etc. Thank you for your videos and education. We will do our due diligence and with my newfound knowledge I will be 100% prepared!

[@HoustonWindowExperts]

That's great to hear! Fyi, I have a list of great window companies all over the country. If you're looking for one, please check out JeffsList.com

[@KenH-tj3fw]

So happy I found this.. thanks so much Jeff for doing this, I wish you were in New Jersey!

[@HoustonWindowExperts]

Check out JeffsList.com, I may know someone in your area that can help.

[@johnhaluska250]

Knowing is key Ty have. 2 companies looking this week will keep u up to date

[@omcbob37]

I spent over 40 years in the construction business and these are all the same questions I ask of anyone doing any kind of work at my house, but for those folks who don't have the experience, this is a great video for them to learn a lot of great information. I'll soon be replacing the windows and patio doors in my house and I have my list ready!

[@sonimona7699]

I love your passion to educate normal person like me. Thanks a million. I didn't know any of these detail and first time in life shopping for windows. This video is very helpful.

[@HoustonWindowExperts]

Thank you for watching

[@bethkramer4169]

Hello I’m from Florida and I’m glad I watched your videos. Can you tell me where I qualify in Fla or how do I find that out and can you give any references or names of companies I could check out here and ask the same questions thank you, Beth

[@HoustonWindowExperts]

I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@jimgray1094]

I've got 5 companies coming next week for estimates. The questions and 5 biggest mistakes videos were helpful. Phew...now I've gotta prepare myself!

[@HoustonWindowExperts]

Go for it.... I'd hold off on buying until you've seen all of them.

[@BinhPham15]

Hi Jeff, great information. However I have one question about one of the 10 questions. I usually don’t ask question to the contractor if I don’t think there is any benefits to me and if I don’t understand what I am asking for. One of the questions to ask is for them to list out the detailed itemized in the contract. What are the use of and benefits of the detailed itemized contract and the reasons why contractors would not want to do it. I might have missed what you explained in the video so if you could spend some of your time to explain to me, I would appreciate it very much. Thanks again!

[@HoustonWindowExperts]

I think the main reason to ask this question is to make sure that they understand you are a savvy shopper. I have seen window companies and homeowners get into arguments about what they paid for versus what they actually received. If there's no detail showing what exact model product you purchased, there's no way to prove or disprove that you didn't get what you paid for. There are some less scrupulous companies that will show you a better product than the one that actually return with on installation day. Happiness in writing gives you a place to fall back on if indeed there are any questions as to what they are installing in your home. I hope this has been helpful.

[@dorisgordon8942]

I received a referral from you. The company is MWT. I am in the Atlanta area. I looked up thier window brands. The only I recognized was Windsor. The other brands were Masters, Interstate. I am not doing research on the other companies. I am originally from Houston. I appreciate all the information and am enjoying all your videos. I plan to do the project in one year. 13 windows. Priority to noise reduction and energy efficient. I am an odd duck and like a dark house. Thank you again for your informational videos. I have an appt. with MWT on Monday.

[@HoustonWindowExperts]

Great! Let me know how it goes. They're great people.

[@leonflack5673]

We are in the UK so I guess you can't visit / install etc, it's a shame because from what I've seen in this short video you are the sort of company that oozes quality & one that I would like to do business with. Thank you for a very enlightening video; all of the points you raised are pretty much universal and given me a better understanding of what to expect / ask etc. I will be trying these Q's out on our window appointment later today, it will be intersesting to hear their responses - thank you once again ...

[@HoustonWindowExperts]

Sorry that we can't help.... I wish you all the best. Keep me posted, please.

[@edgarwouldgo]

Window shopping is not a regular thing a homeowner does. Thank you for sharing 10 key questions to ask window sales persons. I learned the hard way by going with a big box company (Home Depot), I will never go there again. Ended up with terrible customer service and poor guidance. Ended up losing some money for returning windows. Not what I expected. Wish you could recommend window companies in Sonoma county area, CA. Thanks again!

[@HoustonWindowExperts]

You are right, buying windows can be a very confusing and difficult process. The goal of this channel is to remove those hurdles and help people have a delightful experience! I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@projecttdooresquadriasepro2779]

I would like to learn more about the American door and window system. Could you recommend me an online course?

[@HoustonWindowExperts]

I don't know of anything like that. I am sorry.

[@NAZRULISLAM-wc6oy]

great info ,you can recommend anyone chicago please !

[@bruhheadquarters]

You are awesome. Thank you for all your advice.Teresa from north carolina.

[@HoustonWindowExperts]

Thank you for watching

[@aaronlefebvre171]

I want to get into this industry. I admire your work and efforts. Have lunch with you. I work for the airline part time as a side job. I love the flying to Houston sit down with you.

[@glendamccaleb847]

Gosh, I!! I wish you were close to Gulf Shores, AL. We are having so much trouble finding replacement windows!

[@HoustonWindowExperts]

Have you checked out our website that has a list of really good window companies all over the country? JeffsList.com

[@allisonsmith9050]

My wife and I needed windows ASAP. I called a few places and ruled out a few within 5 min. We ended up with a company we after a lot of research and are very happy. Wasn’t cheap, but it should last us the rest of our lifetime.

[@HoustonWindowExperts]

That's great to hear! Congratulations!

[@lindasingleton1828]

​@HoustonWindowExperts Hi I enjoyed your videos. I had new windows but in several yrs ago. It was a terrible job. You can see daylight from the window and the window frames. Not the frame and the window trim. I have to put rope caulking in all of them to keep thevwind from blowing inside the house. I cannot raise them because of this. I really like the Marvin window reviews you did. I am on disability so the next windows I am going to have installed I want them done right. Do you have a company you recommend around the Nashville or Middle Tn Area ?? Thank you

[@karen-w]

Started looking and came across your video!! Great questions Thanks!!!

[@HoustonWindowExperts]

Thank you for watching!

[@sariw2009]

Someone else posted a version of this; I fleshed it out and used it in my buying process. To the extent it might help someone, see below: Questions: 10. Detailed and itemized pricing showing: brand, model, glass type (Low-E or argon), specs including U-factor, solar heat gain? 9. Who are your installers (subcontractors or your employees)? What will the installer do? Will they remove alarms? Remove trash? 8. How long will installation take (In terms of days and hours)? This is dependent on the number of installers that will be working. 7. What materials are installers using? Type of caulking (OSI Quad Max=good stuff) or cheap stuff? Will the windows be insulated with injection foam (Provides good insulation between the window and the house)? 6. Who will measure the windows? What are the credentials of the person who is measuring? Downsizing by even 1/4" to make it easier to install, makes for a sloppy install. To what fraction is the measurement half/quarter/sixteenth inch? 5. Does the company have insurance for ALL the work they’re performing? (Ex: Worker’s Compensation) Ask the company for a Certificate of Insurance and call to verify the coverage that’s listed. 4. What does the customer need to do in preparation for installation? What will the installation company do you do? Ex: Moving furniture, taking down blinds, covering furniture, cleaning up after installation, etc. 3. What is the warranty on windows? What’s the warranty on your labor? What happens if the window breaks, how long does it take for someone to show up to perform a repair? 2. Company to provide references with phone numbers and email addresses. Company to provide addresses that potential clients can drive by. 1. Does the company have a showroom?

[@HoustonWindowExperts]

Thank you for watching and for outlining the content. This is very helpful.

[@bowensutton6571]

Im about to go into my interview with Renewal by Anderson's, and this helps me SO MUCH with figuring out how a potential customer things. Im taking NOTES!!

[@HoustonWindowExperts]

Let me know how it goes! I hope you don't get suckered in!

[@sherrys472]

Hi Jeff, Thank you so much for this information....Also, if you ask do you have insurance, do you ask how much? What is a good amount?

[@HoustonWindowExperts]

At least $1,000,000

[@projecttdooresquadriasepro2779]

Hi Jeff how are you doing? My name is Eduardo, I am a manufacturer of aluminum doors and windows in Brazil. I have really enjoyed his videos. Happy birthday

[@HoustonWindowExperts]

Thank you for watching.

[@John-ez4wd]

Very well done and lots of good advice. I think it will help us walk through the land mind of window sales people and find the right company. I always appreciate your videos

[@HoustonWindowExperts]

Thank you for watching. By the way, I know a lot of great window companies all across the us. If you're looking for a window company near you, you might want to check out JeffsList.com

[@jasonlee8667]

I think you mentioned youd avoid any glass but cardinal. But a recommend business here in dallas area qouted me on some gentek signature elite with ppg. Any thoughts?

[@HoustonWindowExperts]

I hate to say that I'm not familiar with them but it sounds like something you should explore further. My favorite glass is cardinal. My second favorite glass would be guardian. Please do not make your decision based on what I have to say, do your own groundwork and see what you think. I appreciate you watching and look forward to hearing good results from your window project.

[@jasonlee8667]

Thank you for your response. The business was actually found on the jeffs list website. Are you not familiar with tge business or the window. Gentek is a pretty Old company. Anyway trying to find out as much as i can in a overwhelming amou of information

[@HoustonWindowExperts]

I am not aware that they're recommending any products with ppg. I will investigate this and report back to you. What brand of product is it?

[@jasonlee8667]

@@HoustonWindowExperts gentek signature elite. Looks solid but alot of windows do. Thank you for the help

[@HoustonWindowExperts]

I will call my friend in Dallas and ask him what product he is recommending to you. I know he is a great guy, and does really good work. I am not familiar with this product. Give me a couple of days and I will get to the bottom of this.

[@srinivkk]

I am from Canada, planning to replace my windows. Your channel and the tips are so useful. If you are in Toronto, I would have just called you for my project. Thanks for all your videos !

[@HoustonWindowExperts]

Thank you for watching!

[@pauchi777]

I want to move to Houston just to get windows from you. I'm outside DC and it's a nightmare here.

[@HoustonWindowExperts]

Yikes, sorry to hear that. Have you checked out JeffsList.com to see if we know anyone near you that does a good job?

[@bettywhittaker9442]

What if unexpected situations arise such as damaged wood in the walls?

[@HoustonWindowExperts]

You need to make sure that the company you hire has the ability to make those repairs as needed. Most reputable window companies are able to do that part of the work as well.

[@electbroadwaysheriff4225]

Very educational. My question is however, what if during installation they find rotted wood. How is that handled?

[@HoustonWindowExperts]

That would come at an additional cost but it should be handled while the window is being removed. That's the ideal time to fix those issues.

[@Ralphyrod69]

very educational. can you recommend anyone in the Miami Fl area

[@blissfuljoy6049]

Did you ever find anyone?

[@GuitarsAndSynths]

This is great information. Of the 3 Window quotes received here in Sacramento, CA, only one vendor actually provided this detailed level of information. They even said it included the permits and so forth.

[@HoustonWindowExperts]

Great! Thank you for watching.

[@edwardeidinger8235]

Do you know a window salesperson in LA. California? I just had renewal Anderson windows got price shock $21,400 for 7 window replacement, the windows that go over the original aluminum frame, seams high I know vinyl lot cheaper but he said they don’t last and start falling apart so not sure if his price is crazy or about normal

[@HoustonWindowExperts]

Yes, we have a great window company near LA we can recommend. Please visit JeffsList.com

[@camazrealestate50]

Thanks so much for this info. I am meeting window salesmen in 2 weeks and I was asked if I was sole owner or someone else who will be in decision process.

[@HoustonWindowExperts]

Yikes! Be careful

[@apex36]

Great video! what is your take on Renewal by Andersen? We are having 11 windows replaced by them.

[@HoustonWindowExperts]

I like the product but I think they are overpriced. I'm not saying you won't be pleased but I generally recommend against them. Check out my video on Sleazy Sales Tactics.

[@apex36]

@@HoustonWindowExperts I saw your video and learned a lot. Our guy was not pushy at all. Is just a shame they don't do single hung windows.

[@harsymran]

is installation warranty the same as covering labor ? thanks

[@HoustonWindowExperts]

Not always. Some companies will put a warranty on their installation work but not on coming back later to perform warranty work. The manufacturer will supply parts but not the cost to install the parts.

[@harsymran]

Thank you so much !!

[@tracytracyWM]

Thanks for the video. I sell windows. I appreciate both parties being present because I bring big heavy samples to the house and will ask questions about design and configuration. How can you give someone an accurate quote without knowing exactly what they want? You may have a different perspective on this because you have a big beautiful showroom but please consider those in home sales people.

[@HoustonWindowExperts]

Tracy, we do both. I'm referring to high pressure companies that won't come out if everyone is not there. That should be the homeowner's decision, not mine.

[@tracytracyWM]

@@HoustonWindowExperts I hear you. Wouldn't want to work for a company who refused to work with someone who only had one homeowner available.

[@MaryRodriguez-xf8mu]

We just sat with Anderson, and I was just amazed he did exactly everything you said... I wish I had watched this video.We did get the , we will knock it down but you have to finance with us today...pressure was on. Well we did but called today and told them to put it on hold...we did not get a detailed quote..it was just him running numbers. Can you recommend other window companies in the Chicago area.

[@HoustonWindowExperts]

I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@tui_jr_510]

your vids are great... appreciate your knowledge and transparency. if you were in norcal, I'd definitely be a customer.

[@HoustonWindowExperts]

Thank you! I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@candiehamilton4522]

Very informative I had a sales rep in my home last night, I should have watched this first. Pressure Pressure Pressure with a beautiful Solisd window but when we said let us think about it, we have more company's coming for an estimate the price dropped 12000.00 then again another window introduced for 90000 less, only tonight ! 3 1/2 hours later my husband asked if you can give me this price tonight you should be able to do it in a week as well.

[@candiehamilton4522]

And no detail in pricing only description

[@HoustonWindowExperts]

Glad it was helpful! You're one of the lucky few who survived this scam.

[@davidlang576]

Just found you, been watching a few different shows here! VERY GREAT INFO!!!!!

[@HoustonWindowExperts]

Thank you for watching.

[@gahmmh]

Thanks again. Lots of quality advice. It really helps. % u pay extra for a great window brand. Rec'd quote impact glass windows but it is not an insulated Impact window. They say UN-insulated better in South FL because it will not trap in the hot moist air and is subject to being broken by golf balls (real problem) & replacing it will cost almost as much as a new window?

[@HoustonWindowExperts]

Any glass will break whether it's laminated or not. Houston is a very hot and humid climate and we never see that issue.

[@sheilastewart9506]

Jeff I had a salesperson came to my home today wasn't able to give me a quote he mentioned he has to get measurements first I didn't complete the meeting because I had to leave and I'm so glad because I love your videos very informative I've learned so much he roughly estimated a price a bit crazy that why I'm researching I've scheduled another visit by that time I'll be a smarter consumer if you know any companies in the northeast region NJ would like to know considering Andersen windows because of fibrex alternative technology. Thanks

[@HoustonWindowExperts]

I'm glad you found us! Please check out JeffsList.com

[@EuropeAfricaTrip]

But you don’t know anyone in Boston I’ve already reached out to JeffsList & you don’t have any listed :( It’s okay - I still love your channel! Thank you

[@HoustonWindowExperts]

Sorry... If we don't have anyone in Boston it's because we only suggest companies that we know and trust. If you find someone that's really great, please let me know.

[@mikek6315]

Hello Jeff! Thank you for this educational info. It's a real shame that so many companies in the US are just out to take your money and could care less about the quality of their work. It's present in every industry and if consumers don't do their homework, they get scammed or disappointed. That being said, do you know if any great installers exist in the Phoenix, AZ area? Thanks again!

[@HoustonWindowExperts]

Thank you for watching and your comment. Yes, information is powerful against making bad choices. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@mbellramirez4833]

Thank you, thank you, thank you!

[@HoustonWindowExperts]

Thank you for watching!

[@Timba-w7f]

👍 2 minutes in, you've already described our meeting with Renewal by Anderson. The guy was anchored to his chair for over 4 hours.

[@HoustonWindowExperts]

Yikes! I hope you survived it.

[@kbglass6533]

Same!!!

[@donnaolson5734]

Wow I loved all the questions but, I wish you had helped me out with what a good answer to some of the questions. I had a quote yesterday for 11 windows at my house they said that Anderson would charge around 39,000, four seasons would charge 21,000 but they were just the same quality. How do I figure out if what they’re telling me is true?

[@HoustonWindowExperts]

Hmmm.... That's a good point. I'd avoid Renewal by Andersen. No matter how good of a deal you get, it'll be overpriced. I'd get a couple more quotes and go with your gut, the reviews on Yelp, and the middle of the pack on pricing. You cal also visit JeffsList.com and see if we know someone in your area that we can recommend.

[@elsadueno6222]

Thank you...thoroughly enjoy listening to your presentation. I've been at this for a month and now turning to You Tube for even more of an education from people like yourself. And here I thought I had two wonderful sales people....but what would have made them over the top would have been a detailed estimate...heck I got one w/o prices.....then when I asked was told that the prices were retail w/o the discounts...well then just tell me that instead of submitting a blank estimate.....and yes I'd like to know what I am paying for the window and now have it all lumped into one price. The insurance was VERY interesting especially when you have them say the install has a 10 year warranty...but if they are out of business....we are still covered because he was insured at the time of the install....that for me was epic!!! Thank you again....saving your video. Do you know of any one in the Orlando area?

[@HoustonWindowExperts]

Thank you for watching. You can email our office, we may know someone in your area. [e-mail]

[@blissfuljoy6049]

I just got the same bs about not being able to give detailed pricing because then they would be giving retail pricing. That doesn't make sense! Very pushy with the monthly price and financing with them. Not good. I hope to find a good one in Florida too.

[@jessicaosorio-cordero7219]

Insightful and extremely useful information, thank you! We recently moved to GA and are in the process of replacing 33 windows. It has been a pain stacking process and we’re still unsure of who to move forward with. If you a have recommendations in GA, I’d greatly appreciate it. By the way, the tip about “will your spouse be present - this one hit close to home, I actually had one sales guy say “well sure you can do the presentation alone, are you good at taking notes?” My blood was boiling, I was speechless and couldn’t believe he asked me that question. Thank you again for such an informational video.

[@HoustonWindowExperts]

Thanks for watching and your question. Please check out JeffsList.com for someone near you. I can't believe that he would make that comment either, that is ridiculous!

[@vjparent]

Thank you! We are embarking on replacing 26 windows/doors in the Florida Keys and your videos are helping me with this process. Have you ever heard of ES Windows and should I be concerned with a company that states that the windows are guaranteed for life?

[@HoustonWindowExperts]

I haven't heard of ES Windows. A lifetime guarantee is pretty common now. They know that the average homeowner only lives in their home for about 7 years. They're just playing the odds and they usually come out just fine. You have to remember that a warranty is typically just for the labor and materials of the manufacturer, not the installation. It also does not cover damage due to a storm, etc.

[@johnbailey3351]

Love your chair!!! Anyone know what kind of office chair that is?

[@HoustonWindowExperts]

Thank you! It's made by LifeForm.

[@JohnRMahne]

I am having the Pella rep come out in a couple of days to give me a quote on replacing 9 twenty plus year old Jeld Wen windows. I am interested in the Pella fiberglass product. I copied down your 10 questions to ask and find your advice very helpful. Just wish you were in Akron, Ohio.

[@HoustonWindowExperts]

Glad to be of help!!

[@EileenRubin-Ahmed]

Love your videos. I live in the Jackson MS area and would like to know if you have any companies that you would recommend. All the companies I have seen online seem to sell only their own products.

[@jasonchong9704]

Great video and suggested top 10 questions to ask. I recently met with the high pressure company. My experience was exactly how some of your viewers have described. I ended up using the company even though I thought the quote was ridiculously high. It was $10k for two windows. The company has excellence review. I was willing to pay if it is as good as it advertised. Now, I have watched a number of your videos I started to feel that I should have talked to more companies. I only talked to this high pressure company due to its perceived reputation by me. It is too late for me, I hope the windows turn out to be good. I do have more windows in my house.

[@HoustonWindowExperts]

Hey, live and learn. You can probably do your next phase for less money and get excellent service and materials. Check out JeffsList.com when you're ready to start the next phase.

[@akazar82]

Do you know of a good company in Orlando, FL?

[@HoustonWindowExperts]

Thank you for watching and for your question. Please email our office, they have a list of companies that we can recommend throughout the country. I believe we have someone in your area. [e-mail]

[@GarryRosene]

Great video! what do you think of the International Window product line. We got a quote between them and Anderson and wanted to see if they have comparable products. Thanks again!

[@HoustonWindowExperts]

Thank you for watching and your question. Unfortunately, I've never heard of that product. I would do a very thorough job of looking for reviews online before proceeding. It could be that it's a window made by a large manufacturer that sells it to a retailer with a private label. If that's the case, you should ask the salesperson who makes that window.

[@amiradeshon5501]

Buying my first home . Such great advice and info !! Thanks for making these videos . I'm in Idaho

[@HoustonWindowExperts]

Thank you

[@Temba-Tenagra]

Best window and door walkthrough I've found, well done.

[@HoustonWindowExperts]

Thank you for watching.

[@paulcrocker4553]

Very helpful video, as I'm doing a full renovation of my house. Most of the items that I'm using in the renovation are easy to pick out, but windows are not one of those. There are so many choices, and figuring out what I want to install is nerve racking! This surely helps to make sure I get a product that I will be happy with.

[@HoustonWindowExperts]

Thank you for watching. I'm glad I was able to help.

[@kerbear829]

Excellent video! I'm going to review this again with pen and paper so I know what to ask. Thank you so much!!! Lincoln NE

[@richardcollins8457]

Jeff. Do you know a good window replacement company in Jacksonville, Florida

[@HoustonWindowExperts]

Yes, please check out JeffsList.com

[@813shalini]

An excellent informative video. I am glad that I did not sign the contract for the windows a few weeks ago. Thanks for posting the video.

[@HoustonWindowExperts]

Thank you for watching. I'm glad I was able to help.

[@heavyequipment1930]

I always ask if both homeowners will be there. Husband and wife have different questions and concerns. If one isn't there it will not get answered or lost in translation. If one spouse is truly sole decision maker then I will happily visit

[@HoustonWindowExperts]

Well said. It's the intent that matters. Sadly, there are some companies out there who will not even book an appointment unless both decision makers are present because their intent is to pressure them into buying. We don't operate that way.

[@marie26dawn]

Wish you were in VA! What is better Renewal by Anderson or Okna 500? The Okna looks cheap but reviews are great. Renewal fibrex looks and feels beefier- bit cheap. Worried that we will lose a lot of glass by replacing old wood windows with insert- esp if we put grids in with the bigger frames. But I like the looks of grid on colonial home. Which do you recommend? Thanks!

[@HoustonWindowExperts]

Yikes... Such a tough choice. They're both good windows. I'd go with visual appeal at this point.

[@bobbylyons]

Jeff. We live in the Dallas area...wish your company was here. In March 2020, I had a window company come to home and got a bid for whole house Marvin Infinity windows (Marvin is exclusive to this one company only...so cannot even check with another company in Dallas). The Marvin configurator said $88,000. The salesman said their normal discount was 20%, but he could beat that and give 25% discount, or do the job for $66,000. I thought that was still too steep, so I passed. Now, 22 months later, got some extra funds, so I am interested in doing just the north side (back side) of my house. Can I expect to get the same price and discount for about 1/2 the house? Or has the price of Marvin Infinity gone up since then?

[@HoustonWindowExperts]

It sounds to me like they're playing a numbers scam on you. I love the window, but I hate that company and their methods already. I would go do a search for Marvin dealers in your area. Marvin makes more than one product that's of equal quality and you can find multiple dealers for their other products.

[@bobbylyons]

@@HoustonWindowExperts Back 2 years ago, that company was the only one to sell Marvin Infinity. Based on your response, I checked the Marvin website, and found another company, called them up and they say they do sell Marvin Infinity, and will have a salesman call me. Do you have any thoughts about "OmniView Windows and Door in Dallas?"...as compared with the original company.

[@HoustonWindowExperts]

I'm not familiar with them. Sorry

[@MsKimJim]

Thanks so much for these great questions and information! Being an informed consumer is so important. I've done some advance research on companies before having them come out for a consultation. If they have a showroom should I visit the showroom before or after the consultation? I think getting detailed pricing during my consultation would be more difficult if I'm not sure exactly which product I like. Also, isn't it equally important to ask if they use subcontractors if those are covered under their insurance as well? I would think this could be a potential gray area. Thank so much! I'm looking forward to watching more of your videos.

[@richardortiz197]

Hi found your videos “very” informative. I live in the Plano Texas. Can you recommend a company. Thank for your information.

[@HoustonWindowExperts]

Yes, I just opened a branch in DFW! Go to TheWindowExperts.com for more information .

[@DonnaRobertson-o8e]

Looks like I need to move to Houston, window shopping is horrible. I am having a horrible time trusting and asking the right questions, are they telling the truth? I have talked to 4 window companies and they have hit all the red flags that you have talked about.

[@HoustonWindowExperts]

I hate to hear that. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@Xtremecaves13]

Jeff, thank you very much for the information. I'm currently getting quotes for vendors here in Orlando, FL and I'm gong crazy.

[@HoustonWindowExperts]

Thank you for watching. Please email our office, they may have someone in your area that we can recommend. [e-mail]

[@akazar82]

Can you recommend a window company in Orlando?

[@HoustonWindowExperts]

Please email our office. [e-mail]

[@thewatchlist6225]

Can I buy windows from you and have them shipped to Florida?

[@HoustonWindowExperts]

No, that's not something we offer. We do have some friends in Florida. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@chewar7537]

What is your opinion about Renewal By Andersen window company?

[@HoustonWindowExperts]

I hate their approach to conducting business. Decent window, but very overpriced! If you're looking for a great window company near you, please check out JeffsList.com

[@chewar7537]

@@HoustonWindowExperts Thank you. I have checked the list, and none are near me. Unfortunately.

[@HoustonWindowExperts]

That stinks. If you find a great window company, please let me know who they are. I would love to add them to my list.

[@feliciabernal4256]

I already thought of a showroom because the one person we talked to said it will be 6-10 weeks out for service. Is that common or because they have to order?

[@HoustonWindowExperts]

Due to covid windows are taking much longer right now than normal. Most of our window brands are at least 6 weeks. That is not uncommon.

[@jayjbelloj]

Hey you are really great do you have any company you trust in New York Thanks

[@HoustonWindowExperts]

Thank you for watching and your question. Our office has a list of great window dealers across the country and I'm pretty sure we have somebody in your area. Please email her office and they will look at our list and get back to you. [e-mail]

[@corehalliwell]

Thank you so much for this video. Very good information. Wish you were in San Antonio 😊

[@helpingothers7898]

Jeff do you know a good company in central Florida

[@HoustonWindowExperts]

Yes, please check out JeffsList.com

[@jerrygamble3069]

What do you think about Woodbridge windows??? Are there windows worth the price?? Thank you…

[@HoustonWindowExperts]

I'm not familiar with them. Who makes it? Is that the brand or the window company that sells them? Fyi, we have a lot of great window companies we know all over the USA. Check it out at Jeffslist.com

[@GratefulDeb270]

Please move to Wisconsin. Or open a satellite office up here? Thx so much!

[@HoustonWindowExperts]

Hahaha. Please check out JeffsList.com

[@moonbeammagic7499]

Hi Jeff, Thanks. Have watched 3 of your videos so far. Do you have one on frame quality? I just commented more in depth on another video.

[@HoustonWindowExperts]

Frame quality is only going to be as good as the materials used. I am in the middle of creating a series of short videos that offer the benefits of each type of material. Stay tuned for those over the next 60 days. Every frame material has advantages and disadvantages. If what you are looking for is frame stability, fiberglass is absolutely the best. It is better than any composite on the market.

[@moonbeammagic7499]

@@HoustonWindowExperts Thanks Jeff. I’ll stay tuned. Tho I probably need to decide before 60 days! Grateful for your videos even tho I’m not in Texas. Thanks. Ah....fiberglass wasn’t given as an option by Andersen Renewal rep. He said they created and patented the composite frame they use. The three options were Vinyl, Composite or Wood and Aluminum. I guess I’ll research fiberglass.

[@HoustonWindowExperts]

Look into the Pella impervia series.

[@XE-4]

Great content. I've watched many of your videos now and all have been honest, well structured and insightful.

[@HoustonWindowExperts]

Thanks, Nick. Our goal with the channel is to get good, helpful, information to anyone looking for it.

[@joekarwoski]

Thanks for the information! I loved the questions: Do you have a showroom? and Who will be doing the install? Quick story - we had a sliding glass door replaced by Lowes. The quality of the door is great, but the install was a total "comedy" of errors. Let's just say - I won't make that mistake again! Just like you say: A great door or window with a bad install is a bad door or window.

[@HoustonWindowExperts]

Thank you for watching and your comments. Yes, we have a showroom at 467 W 38th street, Houston Texas

[@cindiejackson8352]

Would it be prudent for the homeowner to request/obtain a COI listing them as the Certificate Holder and providing the Additional Insured endorsement on the General Liability, the Waiver of Subrogation endorsement on both the General Liability and Workers Compensation in the event there is a claim? I realize the insurance carrier may charge for the insured for the endorsements but the value of the purchase merits the expense.

[@HoustonWindowExperts]

We do it all the time. It's a great idea.

[@elenakamenskaya3336]

Thank you for your videos and for bringing such great energy, great information and clarity! I wish you were in upstate NY, do you know any good installers here by any chance? Thank you!

[@HoustonWindowExperts]

Please check out JeffsList.com

[@marichevalier]

Very educational. I wish you were in Atlanta. I wonder if you have hear about Apex windows? What do you think about those windows and the company?

[@HoustonWindowExperts]

Thank you for watching. I'd avoid APEX! They're a timeshare type company that over priced their windows. You can do much better for less money without all the sales pitches. We may know someone in your area. Send an email to [e-mail]

[@nicolelin9789]

I started laughing the first few minutes you said there’s a red flag if the window company asked are both decision makers will be presence ? That’s exactly how I feel when a company did it last week!! What a good information in this video. Do u recommend any installer in Dallas area? Much appreciated!

[@HoustonWindowExperts]

Thank you for watching and for your question. Yes, we have great window companies that we endorse all around the country. I know for a fact that we have a terrific company in dallas. You can find that information on JeffsList.com

[@korswe]

Do you know of any good window sales and installation in Seattle WA? Thank you.