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In this video, we discuss a frequent issue with our telemetry channel where SIM cards sometimes go missing, causing significant problems for our service engineers on-site. Without the SIM, engineers couldn't proceed, leading to costly transportation expenses for the company.
To address this, we implemented a simple yet effective solution: a sticker system. These stickers indicate whether a SIM is inserted in the device, streamlining the process. If the sticker is present, it means the SIM is included and ready for use. If the sticker is absent, no SIM is available, and no dispatch is needed. This improvement helps us avoid unnecessary dispatches, reducing costs and ensuring smoother operations for both our customers and engineers. Watch to learn more about how this small change makes a big difference
#TelemetrySolutions #SIMCardManagement #ServiceEfficiency #CostSavingInnovation #TechImprovement #OperationalExcellence #EngineeringSolutions #CustomerSatisfaction #TechTips #StreamlinedProcesses